ReSound GN BEB80, User Manual

Page 1: ...resound com User guide ReSound Behind The Ear hearing aids ...

Page 2: ...ing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type 13 675 Program Beep Description 1 One beep 2 Two beeps 3 Three beeps 4 Four beeps 2 ...

Page 3: ... readyfor use 8 How to place the hearing aids in your ears 15 How to remove the hearing aids from your ears 18 How to use your hearing aids 19 Direct Audio Input 25 Advanced options 28 How to clean and maintain your hearing aids 36 Wireless accessories 42 Tinnitus Management 44 3 ...

Page 4: ...General warnings 54 Troubleshooting 57 Warnings to hearing care professionals US only 59 Regulatoryinformation 62 Hearing aid variants 68 Technical specifications 69 Additional information 71 4 ...

Page 5: ...ate for impaired hearing The fundamental operating principle of hearing aids is to receive amplify and transfer sound to the eardrum of a hearing impaired person For devices including a Tinnitus Sound Generator module The Tinnitus Sound Generator module is a tool to generate sounds to be used in a Tinnitus Management Program to temporarilyrelieve patients suffering from Tinnitus The target populat...

Page 6: ...Your hearing aid Model 88 1 Earmold 2 Tube 3 Microphone openings 4 Program button 5 Volume control 6 Batterycompartment 7 Left Right identification 8 Manufacturer 4 5 6 1 2 3 7 8 6 ...

Page 7: ...ngs 4 Program button 5 Volume control 6 Batterydoor lock 7 Batterycompartment 8 Left Right identification 9 Manufacturer 1 2 3 4 5 6 7 8 9 NOTE You can find information on your hearing aid s serial number and model inside the batterycompartment 7 ...

Page 8: ...been swallowed as theycan be harmful to your health 3 Do not attempt to recharge batteries Zinc Air which are not specificallydesignated as rechargeable because theymayleak or explode 4 DO NOT attempt to dispose of batteries byburning them 5 Used batteries are harmful to the environment Please dispose of them according to local regulations or return them to your hearing care professional 6 To save...

Page 9: ... are not inserted correctly the device will not work and the batteries maybuild up heat If this happens please remove the batteries NOTE Always use new Zinc Air batteries that have a minimum remaining shelf life of one year 9 ...

Page 10: ...t for 2 minutes before inserting the batteryinto the hearing aid 2 Open the batterydoor completelybyusing your fingernail 3 Remove the used battery 4 Insert the new battery with the positive side facing upwards Always insert the batteryin the door never directlyinto the hearing aid 5 Close the batterydoor 10 ...

Page 11: ...id frequentlyloses connection with wireless accessories contact your hearing care professional for a list of appropriate batteries Battery door lock If the hearing aid is going to be used bya child or a person with a mental disability you can ask your hearing care professional to make a batterydoor lock available for you You can turn the hearing aid on and off as you usuallydo but you will have to...

Page 12: ...he OFF position 2 Use the tool provided with your batterydoor lock to push the slider from the left side to the right side To unlock the batterydoor simplyrepeat the same procedure but pushing the slider to the right instead You can now change the batteryas described in How to change the battery 12 ...

Page 13: ...on you will be able to see a white dot To unlock the batterydoor simplyrepeat the same procedure but pushing the slider to the right instead You can now change the batteryas described in How to change the battery Low battery warning When the batteries are low on power your hearing aids reduce the volume and playa melody every15 minutes until theyare completelydrained and turn off 13 ...

Page 14: ...ing sound from your TV with our TV Streamer When the batteries deplete the support of some wireless accessories shuts down Full functionalityreturns when you insert a new battery The table below shows how the functionalitydecreases with the depletion of the batteries Batterylevel Signal Hearing aid Remote control Streaming Fully charged P P P Low P P x Depleted change battery P x x 14 ...

Page 15: ...ed differently One for your left ear the other for your right Do not swap them Please payattention to this when cleaning storing and inserting the hearing aids You might want to ask your hearing care practitioner to mark your hearing aids with a colored left and right indication blue for left and red for right 15 ...

Page 16: ...Turn the top part of the earmold gentlybackwards and forwards so it tucks behind the fold of skin above your ear canal Move the earmold up and down and gentlypress it to place it correctlyin the ear 4 Place the hearing aid firmly behind the ear and make sure it sits securely NOTE It maybe helpful to pull your ear up and outward with your opposite hand during insertion Byexperimenting you maydiscov...

Page 17: ...CAUTION Never attempt to modifythe shape of the hearing aid earmolds or tubing yourself 17 ...

Page 18: ...ing aids from your ears 1 Lift the hearing aid from behind the ear 2 Using your thumb and indexfinger take hold of the earmold not the hearing aid or the tubing 3 Gentlytwist and pull the earmold to remove it from the ear 18 ...

Page 19: ...g to your preferences 1 To increase the volume press the top part of the volume control 2 To decrease the volume press the bottom part of the volume control When you change the volume the hearing aid responds with a beep When you reach the upper or lower limits the hearing aid responds with a low pitched beep Your hearing aid can be programmed with an additional function for the volume control on ...

Page 20: ...ng aids it responds with one or more beeps A beep in the second hearing aid follows NOTE Your hearing care professional can disable the volume control or replace it with a non functional cover How to change program Your hearing aid has a push button which allows you to select from several listening programs Push the button to change program You will then hear one or more beeps The number of beeps ...

Page 21: ...o Finding the optimal position for holding a telephone mayrequire practice The following suggestions maybe helpful 1 Depending on your fitting and hearing status either hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated 2 If whistling occurs tryholding the telephone in the same position for a few seconds as the hearing aid maybe able to cancel th...

Page 22: ...ate the Telecoil program NOTE The telecoil cannot work without a hearing loop aka induction loop or a HAC telephone NOTE If you are having trouble hearing with the hearing loop ask you hearing care professional to adjust the program NOTE If there is no sound from the hearing aids in a hearing loop system and an active Telecoil program the hearing loop system maynot be turned on or is not operating...

Page 23: ...nd converts it to sound To use a HAC phone follow these steps 1 Switch your hearing aid to the Telecoil program 2 Pick up the phone and make a call or answer a call 3 Hold the phone close to the hearing aid and tilt it slightlyoutwards 4 Listen to the dial tone and move the telephone to get the best reception 5 If needed adjust the volume 6 When you hang up switch to your preferred program 23 ...

Page 24: ...good result while using your smartphone your hearing care professional will be able to give you advice on available wireless accessories to enhance listening capabilities Ask your hearing care professional for advice regarding HAC smartphones Hearing loop systems To use tele loop systems follow these steps 1 Switch your hearing aid to the telecoil program 2 Find a good spot Reception is not clear ...

Page 25: ...reless FM system If you want to be able to hear what happens around you you can combine the DAI input with the sounds picked up byyour hearing aid s microphones NOTE Your hearing aid s batterywill drain faster if you use the DAI functionality How to connect a DAI adapter 1 Align the tip of your DAI adapter with the groove on top of the batterydoor 2 Move the adapter towards the batterydoor 3 Click...

Page 26: ...ch downwards Battery door with integrated DAI For some models your hearing care professional can replace the standard batterydoor with a batterydoor that has an integrated DAI adapter To use the DAI functionalitywhen you have this type of adapter simplyselect the DAI program in your hearing aid 26 ...

Page 27: ...e it is forbidden to use electronic devices for instance in airplanes 4 Be aware that FM signals might also be picked up and overheard byother receivers 5 Before using the system in another country contact your hearing care professional to make sure your radio channel is permitted in that country 6 Your FM boot and transmitter mayonlybe repaired byan authorized service center 27 ...

Page 28: ...ng aids automaticallyswitch the telephone program on when the receiver is close to your ear When you remove the receiver from your ear the hearing aids automaticallyreturn to the previous listening program NOTE Ask your hearing care professional to enable Phone Now as one of your programs 28 ...

Page 29: ...an the telephone thoroughly 2 Remove foil from magnet 3 Place the magnet NOTE If you are not satisfied with the strength of Phone Now you can reposition the magnet or add additional magnets Prior to placing the magnet on the telephone or cell phone use a recommended cleaning agent to clean the telephone How to use Phone Now 1 Lift the telephone to your ear 29 ...

Page 30: ... of your programs Do not cover the loudspeaker opening with the magnet If the program does not work to your satisfaction moving the magnet to another position mayimprove ease of use and comfort while speaking If the hearing aids do not switch to the telephone program everytime you can reposition the magnet or add additional magnets Use a recommended cleaning agent Phone Now warnings 1 If a magnet ...

Page 31: ...acemakers Phone Now precautions If you experience frequent signal loss or noise during calls move the magnet to another place on the telephone receiver Onlyuse original magnets supplied bythe manufacturer Flight Mode optional Your hearing aid allows you to control it from your smartphone or remote control However in some areas you are requested to turn off wireless communication When boarding a fl...

Page 32: ...ing and closing the batterycompartment again for anyreason Flight mode will resume if you open and close the batterycompartment during this 15 second window Mobile phones Your hearing aid complies with the most stringent Standards of International Electromagnetic Compatibility Anydegree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service pr...

Page 33: ...d Streaming for Hearing Aids feature as well NOTE For assistance with pairing and using these products with your hearing aids contact your hearing care professional Using your hearing aid with smartphone apps optional Our smartphone apps are intended to be used with our wireless hearing aids The smartphone apps send and receive signals from the hearing aids via smartphones Do not disable app notif...

Page 34: ... ReSound Phone Clip ReSound Assist optional If you have signed up to use ReSound Assist available with your hearing aids you can allow your hearing aids to be adjusted remotelywithout having to go to your hearing care professional All you need is an internet enabled smart device This allows you to experience unprecedented freedom and flexibilityby 1 requesting assistance remotelyto adjust your hea...

Page 35: ... placed close to the iPhone iPad iPod touch or the Android smartphone before applying the changes This service onlyworks if your smart device is connected to the internet Your hearing care professional will provide information regarding this option and how it works with the ReSound Smart 3D app 35 ...

Page 36: ...ds with a soft cloth after use to remove grease or moisture 4 Do not wear your hearing aids when putting on cosmetics perfume aftershave hairspray suntan lotion etc These might discolor the hearing aid or get into the hearing aid causing damage 5 Do not immerse your hearing aid in anyliquid 6 Keep your hearing aids awayfrom excessive heat and direct sunlight The heat maydeform the shell damage the...

Page 37: ...n the use of a drying kit is recommended NOTE Do not use alcohol or anyother solvents to clean your hearing aids the protective coating will be damaged Cleaning tools 1 Soft cloth 2 Brush for cleaning Use the brush on all surfaces and orifices Also use your brush for dailycleaning and batteryhandling 3 Wire loop Use the wire loop to clean the earmold 4 Magnet Use the magnet to lift and replace the...

Page 38: ...across the microphone inlets with the brush NOTE Do not use the wire loop to clean the microphone inlets If the microphone inlets are clogged ask your hearing care professional to help you clean them NOTE The wire loop is onlyintended for earmolds 38 ...

Page 39: ...How to clean your hearing aid Wipe your hearing aid clean with a soft cloth after use WARNING Always turn your hearing aids off while cleaning and maintaining them 39 ...

Page 40: ...rmolds thoroughly and remove anyresidual water and debris from the tubing utilizing a small blower and wire loop NOTE Your earmold tubing maybecome stiff brittle or discolored over time Contact your hearing care professional regarding tube changes How to clean a metal hook 1 Remove the earmold and tubing from the metal hook 2 Use a damp cloth to wipe the metal hook clean 40 ...

Page 41: ...armold Rinse with lukewarm water 4 Drythoroughlyand use the air bulb to blow anyleft over water out of the tube and earmold NOTE Do not use alcohol or other cleaning solvents to clean the metal hook as this could damage its protective covering 41 ...

Page 42: ...source to your hearing aids at a volume level that suits you ReSound Remote Control allows you to adjust the volume mute your hearing aids and change programs ReSound Remote Control 2 allows you to adjust the volume or mute your hearing aids change programs and see all your settings at a glance on its display ReSound Phone Clip streams phone conversations and stereo sound directlyto both hearing a...

Page 43: ...jack input for streaming audio from a computer or music player NOTE Ask your hearing care professional for more information on the range of ReSound wireless accessories For use of wireless functionalityonlyuse ReSound wireless accessories For further guidance please refer to the user guide of the relevant ReSound wireless accessory 43 ...

Page 44: ...utic sound resembling a continuous or fluctuating noise Indications for use of the TSG module US only The Tinnitus Sound Generator Module is a tool to generate sounds to be used in a Tinnitus Management Programme to temporarilyrelieve patients suffering from Tinnitus The target population is primarilythe adult population over 18 years of age This product mayalso be used for children 5 years of age...

Page 45: ...sional Your doctor audiologist or hearing care professional can modulate the generated noise with the purpose of making it more pleasant The noise can then resemble for example breaking waves on a shore The modulation level and speed can also be configured to your likes and needs An additional feature can be enabled byyour hearing care professional to allow you to select predefined sounds that sim...

Page 46: ...ntrol the background noise level monitored by the hearing aid and the volume control can be used simultaneouslyto adjust the generated noise level in both hearing aids The scientific concepts that form the basis for the device The TSGmodule provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral sound which is easilyignored Sound enrichment is an important component...

Page 47: ...e set bythe hearing care professional The volume control is an optional feature in the TSGmodule used for adjusting the sound generator output level Using TSG with smartphone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TSGcontrol app on a smartphone or mobile device This functionalityis available in supported hearing aids when...

Page 48: ...r 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz 8000 Hz Prescription use of a Tinnitus Sound Generator hearing aid The TSGshould be used as prescribed byyour doctor audiologist or hearing healthcare professional In order to avoid permanent hearing damage the maximum dailyusage depends on the level of the generated sound To adjust TSG please consult your hearing care...

Page 49: ...ityand bandwidth to mask internal noises It is also used as an aid in hearing external noises and speech Good health practice requires that a person with a tinnitus condition have a medical evaluation bya licensed physician preferablya physician who specializes in diseases of the ear before using a sound generator Licensed physicians who specialize in diseases of the ear are often referred to as o...

Page 50: ...ator precautions 1 Should the user develop anyside effects from using the sound generator such as dizziness nausea headaches a perceived decrease in auditoryfunction or an increase in tinnitus perception the user should discontinue use of the sound generator and seek medical evaluation 2 Discontinue use of the sound generator and consult promptlywith a licensed physician if you experience one of t...

Page 51: ...rator 4 The volume control is a feature in the TSGmodule used for adjusting the sound generator output level To prevent unintended usage bypediatric or physicallyor mentallydisabled users the volume control must be configured to onlyprovide a decrease of the sound generator output level 5 Children and physicallyor mentallydisabled users will require guardian supervision while wearing the TSGhearin...

Page 52: ...user that the prospective user has anyof the following conditions 1 Visible congenital or traumatic deformityof the ear 2 Historyof active drainage from the ear within the previous 90 days 3 Historyof sudden or rapidlyprogressive hearing loss within the previous 90 days 4 Acute or chronic dizziness 5 Unilateral hearing loss of sudden or recent onset within the previous 90 days 6 Audiometric air bo...

Page 53: ...cordance with NIOSH recommendations the user should not use the sound generator for more than eight 8 hours a daywhen it is set to a level of 85 dB SPL or above At levels of 90 dB SPL or above the sound generator should not be used for more than two 2 hours daily In no case should the sound generator be worn at uncomfortable levels 53 ...

Page 54: ...e hearing aids However theyhave the potential to momentarilyaffect the sound qualityor temporarilycreate undesired sounds from the hearing aids 3 Do not wear hearing aids in mines oil fields or other explosive areas unless those areas are certified for hearing aid use 4 Do not allow others to use your hearing aids 5 Hearing Aid usage bychildren or persons with a mental disabilityshould be supervis...

Page 55: ...ccording to the requirements of IEC 60601 1 IEC 60065 EN IEC 62368 1 or IEC 60950 1 as appropriate wired connection for example HI PRO SpeedLink NOTE For use of wireless functionality onlyuse supported wireless accessories For further guidance regarding e g pairing please refer to the user guide of the relevant wireless accessory General precautions 1 When wireless function is activated the device...

Page 56: ...aring and will not prevent or improve a hearing impairment resulting from organic conditions Consistent use of the hearing aid is recommended In most cases infrequent use does not permit you to obtain full benefit from it The use of a hearing aid is onlypart of hearing rehabilitation and mayneed to be supplemented by auditorytraining and instructions in lip reading 56 ...

Page 57: ...to create more space between the hearing aid and the object Is your ear full of wax Visit your physician No sound Is the hearing aid turned on Turn it on Is the hearing aid in telecoil mode Switch to the microphone program Is there a battery in the hearing aid Insert a new battery Is the battery still good Replace with a new battery Is the plastic tube or earmold clogged or broken Consult your hea...

Page 58: ...lace it with a new one Is the plastic tube or earmold clogged or broken Consult your hearing care professional Did your hearing aid get moist Use a dessicant Battery drains very quickly Did you leave your hearing aid on for long periods of time Always turn off your hearing aid when you are not using it Is the battery old Check the date on the battery package 58 ...

Page 59: ...prospective user has anyof the following conditions 1 Visible congenital or traumatic deformityof the ear 2 Historyof active drainage from the ear within the previous 90 days 3 Historyof sudden or rapidlyprogressive hearing loss within the previous 90 days 4 Acute or chronic dizziness 5 Unilateral hearing loss of sudden or recent onset within the previous 90 days 6 Audiometric air bone gap equal t...

Page 60: ... that your hearing loss has been medicallyevaluated and that you maybe considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing care professional as appropriate for a hearing aid evaluation The audiologist or hearing care professional will conduct a hearing aid evaluation to assess your abilityto hear with and without a hearing aid The hearing aid evalua...

Page 61: ...ise of such a waiver is not in your best health interest and its use is stronglydiscouraged Children with hearing loss US only In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation because hearing loss maycause problems in a child s language development and educational and social growth An audio...

Page 62: ...e replaced bynew products or products manufactured from new or serviceable used parts or repaired using new or refurbished replacement parts The warrantyperiod of hearing aids is designated on your warrantycard which is provided byyour hearing care professional For hearing aids that require service please contact your hearing care professional for assistance Hearing aids that malfunction must be r...

Page 63: ... the limit values of 20 C 4 F to 60 C 140 F and relative humidityof 90 RH non condensing for limited time Air pressure between 500 hPa and 1100 hPa is appropriate Symbols Be aware of information marked with the warning symbol WARNING Points out a situation that could lead to serious injuries CAUTION Indicates a situation that could lead to minor and moderate injuries Advice and tips on how to hand...

Page 64: ...al of your hearing aids and accessories NOTE Country specific regulations mayapply Product is a Type B applied part Statement This device complies with part 15 of the FCC rules and ISED rules Operation is subject to the following two conditions 1 This device maynot cause harmful interference 64 ...

Page 65: ...l interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined byturning the equipment off and on the user is encouraged to tryto correct the interference byone or more of the following measures Reorient or relocate the recei...

Page 66: ... com In the US FCC CFR 47 Part 15 subpart C Other identified applicable international regulatoryrequirements in countries outside the EU and US Please refer to local countryrequirements for these areas In Canada these hearing aids are certified under the ISED rules Japanese Radio Law and Japanese Telecommunications Business Law Compliance This device is granted pursuant to the Japanese Radio Law 電...

Page 67: ...C ID X26BEB80 IC 6941C BEB80 LOB90 FCC ID X26LOB90 IC 6941C LOB90 This device includes an RF transmitter which operates in the frequencyband of 2 4 GHz 2 48 GHz Nominal RF output power transmitted is 1 1 dBm 67 ...

Page 68: ...able in following variants EQ588 DWHT EQ788 DWHT EQ988 DWHT Nominal RF output power transmitted is 2 dBm Super Power Behind the Ear SP BTE hearing aids type LOB90 with FCC ID X26LOB90 IC number 6941C LOB90 and size 675 batteryare available in the following variants EQ598 DWT EQ798 DWT EQ998 DWT Nominal RF output power transmitted is 1 dBm 68 ...

Page 69: ...t Max HFA 73 67 dB Maximum output 90 dBSPL input Max HFA 134 130 dBSPL Total harmonicdistortion 500 Hz 800 Hz 1600 Hz 3200 Hz 2 8 0 4 0 4 0 1 Telecoil sensitivity 1 mA m input HFA SPLIV 31 6 mA m ANSI Full on telecoil sensitivity 1mA m Max HFA HFA 103 114 98 dBSPL Equivalent input noise w o noise reduction 1 3 Octave Equivalent input noise w o noise reduction 22 12 dBSPL Frequencyrange DIN45605 10...

Page 70: ...83 67 dB Maximum output 90 dBSPL input Max HFA 141 130 dBSPL Total harmonicdistortion 500 Hz 800 Hz 1600 Hz 3200 Hz 4 2 0 5 0 7 0 2 Telecoil sensitivity 1 mA m input HFA SPLIV 31 6 mA m ANSI Full on telecoil sensitivity 1mA m Max HFA HFA 113 113 98 dBSPL Equivalent input noise w o noise reduction 1 3 Octave Equivalent input noise w o noise reduction 27 8 dBSPL Frequencyrange DIN45605 100 5200 Hz C...

Page 71: ...s list of conditions and the following disclaimer Redistributions in binaryform must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLI...

Page 72: ...s been designed to connect specificallyto iPhone iPad and iPod touch models and has been certified bythe developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safetyand regulatorystandards 2020 GN Hearing A S All rights reserved ReSound is a trademark of GN Hearing A S Apple the Apple logo iPhone iPad iPod touch are trademark...

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Page 76: ... to the EU Medical Device Directive 93 42 EEC or EU Radio Equipment Directive 2014 53 EU should be directed to GN ReSound A S 401245011US_CA 20 02 Rev A Manufacturer according to EU Medical Device Directive 93 42 EEC Manufacturer according to FDA Manufacturer according to Health Canada ReSound Canada 2 East Beaver Creek Road Building 3 Richmond Hill ON L4B 2N3 Canada 1 888 737 6863 resound com ...