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telecoil (optional)
If equipped, a telecoil can be activated by your hearing care professional and accessed through
one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and con-
verts it to sound. An optional telephone programme may help to improve speech understanding
on the telephone. When using a telecoil programme, the receiver of the telephone may need to
be held closer to the hearing instrument. The handset of the telephone may need to be moved
to slightly different positions in order to find the best reception.
tele-loop systems
Many places, such as theatres, houses of worship, and schools are equipped with tele-loop
systems. When using a telecoil programme with tele-loop systems, sound is picked up directly
and may improve speech understanding. If there is no sound from the hearing instruments in
a tele-loop system and with a telecoil programme activated, the tele-loop system may not be
turned on or is not operating correctly. If a facility is not equipped with a tele-loop system, sitting
as close as possible to the front may be helpful.
telephone use
Finding the optimal position for holding a telephone may require practice
for some individuals, and one or more of the following suggestions may
be helpful.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the
microphones are).
3. If whistling occurs, it may take a few seconds of holding the telephone in the same position
before the hearing instrument adapts.
4. Any whistling may also be decreased by holding the telephone slightly away from the ear.
5. Depending on your individual needs, your hearing care professional may activate a pro-
gramme specifically for telephone use.
