Eclipse E100
11
TROUBLE SHOOTING
Sir
en gives full alarm condition when arming
1.
Rear anti-tamper switch on siren is open - ensure
that it is pressed fully closed. The wall is possibly
uneven, the siren may need relocating to a more
suitable position.
Solar Sir
en not re-acting to Remote Control(s)
1.
Ensure ‘House Codes’ are the same in the Solar Siren
and Remote Control.
2. Solar Siren in Service Mode. Turn to Disarmed Mode
using Remote Control (see ‘System Service Mode’
page 9).
3. Disconnect rechargeable and initial power-up batteries.
Cover Solar panel and leave unit for 1 minute.
Reconnect batteries remove Solar panel cover and
take out of Service Mode.
4. Solar Siren rechargeable battery discharged. Fit new
initial power-up battery and re-power up siren.
Solar Sir
en gives full alarm condition when
system has not been activated by an intruder
1.
Tamper switch activation - check all detector battery
covers for security and Solar Siren for adequate fixing
against external wall.
2. Personal Attack Alarm operated from Remote Control(s)
3. Jamming detection circuit operation (see page 4 for advice)
Solar Sir
en not responding to detectors
1.
Ensure that the ‘House Code’ on the detector is the
same as the Solar Siren.
2. Ensure detectors are within radio range of Solar Siren
and equipment is not close to metal objects.
3. Replace detector battery(ies).
PIR Movement Detector false alar
ming
1.
Ensure that the detector is not pointing at a source of
heat or a moving object.
2. Ensure that the detector is not mounted above a
radiator or heater.
3. Ensure that the detector is not facing a window or in
direct sunlight.
4. Ensure that the detector is not in a draughty area.
PIR Movement Detector LED flashes on
detection of movement, with battery cover on
1.
Low battery - replace Alkaline battery.
PIR Movement Detector not detecting a
person’s movement
1.
Check battery connections are good.
2. Pulse count set too high - reset to one pulse count
detection.
3. Ensure switches 9 and 10 in detector are set correctly.
4. Allow up to one minute for detector to settle down.
5. Ensure that detector is mounted the correct way
up (battery compartment at the bottom, except for
‘Pet Alley’).
6. Ensure that the detector is mounted at the correct
height (2 - 2.5m from floor, except ‘Pet Alley’).
7. Check that the detector is correctly set up.
(See setting the PIR Movement Detectors page 7).
8. If detector is mounted upside down for ‘Pet Alley’
check that the mounting height is not greater than 1m
from the floor, depending on size of pet.
Red LED on Remote Contr
ol not illuminating,
or is dim when unit is operated
1.
Ensure battery is connected with correct polarity.
2. Ensure battery connections are good.
3. Replace battery with Alkaline type.
Optional Magnetic Contact Detector not working
1.
Check batteries by observing detector LED.
2. Ensure ‘House Code’ is the same as Solar Siren.
3. Ensure dip switches 9 and 10 are set correctly.
Red LED on Magnetic Contact Detector not
illuminating or is dim when door or window
is opened
1.
Ensure batteries are connected with correct polarity.
2. Ensure battery connections are good.
3. Replace batteries.
Magnetic Contact Detector false alar
ming
1.
Ensure that gap between magnet and detector is less
than 5mm.
2. Tamper switch below battery cover not depressed.
Check battery cover fixing lugs are not broken.
Symptom
/
Recommendation
Symptom
/
Recommendation
In order to comply with the Code of Practice on Noise from Intruder Alarms 1981 you should carry out the
following procedures within 48 hours of Intruder Alarm installation.
1. Notify your local police station in writing that an Intruder Alarm System has been installed, giving names and
contact details of at least two persons who have access to a Remote Control.
2 Inform the Local Environmental Health Authority of the installation and which police station has been informed.
3 Ensure that all users are aware of the operating procedures.
4 Immediately inform your Local Authority and police station if there is a change to the persons who have
Remote Controls.
Impor
tant
notice
following
alarm
installation
HELPLINE
If you need help, just dial for
expert technical support
0
1372 450960
(Lines open 9.00am to 6.00pm, Monday to Friday).
