OPERATING MANUAL FOR
RETIGO
HOLD-O-MAT
13
ver. EN-01/10/12
10. Troubleshooting
Problem
Cause
Possible solution
The product over-cooks and
becomes dry.
Desire temperature too high above
core temperature
Set correct desired temperature or
allow meat that is too hot to cool
outside the oven first.
Although the product is good, it
is not warm enough
Desire temperature too low below
core temperature.
Set the correct desired temperature
or, if the door is opened frequently,
deliberately adjust the desired
temperature upwards..
The product is too dry or too
damp
The moisture content in the chamber
is not correct.
Use the dehumidifier on the door to
adjust the humidity to suit the pro-
duct.
The taste, consistency or general
quality of the product is not
satisfactory.
Basic problem in preparation or
incorrect conception of finished
product after warming up.
Contact your nearest specialist and
look for possible answers.
The unit does not switch on, or
the indicator does not light.
-
The power supply has been cut off.
Please check the building‘s fusing,
the fusing on the unit (below the po-
wer cable socket at the back of the
unit) and both plugs on the power
cable.
The actual temperature keeps
falling, although it should rise.
-
A fault has occured due to a power
fluctuation and the control system is
no longer sending signals to gene-
rate heat. Isolate the unit from the
power supply for a few minutes and
then switch on again. If after swit-
ching on again the heating indicator
is not visible after one minute, repe-
at the whole procedure.
The heating indicator lights but
the actual temperature decreases
or the unit remains cold.
-
The overheating cout has been tri-
ggered (the unit has been loaded
with cold or frozen food or the cont-
rol system is defective).
Reset procedure:
1. Switch off the unit using the
button
and disconnect from the
power supply.
2. Remove the plug near the heat
cut off sticker
on the rear
and of the unit.
3. Push the reset button on the cut
off with a screwdriver.
4. Replace the plug in the rear end.
5. Connect to the power supply and
switch on.
6. If the overheating cut out en-
gages again, consult your nearest
service center.
