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User’s Manual Electric Bike

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9. Maintaining the Power-Off Control of the Brake Lever

This is a very important component for safe riding. Pay close attention to protect it 

from impact and  damage. Regularly check that it is securely fastened to the handlebar. 

10. Simple Troubleshooting

The information below is for diagnosing problems only. It is not a recommendation 

for the user to carry-out repairs. Any remedy outlined must be carried out by a 

professional e-bike repair person who is educated on the safety issues with bikes & 

e-bikes.

Trouble Description

Possible Causes

Trouble Shooting

After the main battery switched 

on, the motor does not generate 

assistance when pedaling.

The distance per charge becomes 

short (Note: performance of the bike 

battery is directly related to weight of 

the rider and any baggage/load/wind/ 

road/constant braking).

1) charging time is not enough 2) the 

environment temperature is so low 

that it affects the battery working 3) 

frequently going uphill, or riding with 

head wind, or on poor road condition 

4) the tires have low pressure (to be 

inflated) 5) frequently braking and 

starting 6) battery has been stored 

without use for quite a long time.

1) ambient temperature is 40°C and 

above 

2) ambient temperature is under 0°C 

3) failed to charge bike after riding, 

resulting in over discharge 

4) the output voltage is too low to 

charge the battery.

The magnetic ball point on the wheel 

spoke is in too far away distance from 

the wheel speed sensor (fixed to frame 

chain stay or front fork), which make 

the sensor can not get any signals of 

the revolving wheel.

1) trouble from the power outlet

2) poor contact between charger 

input plug and power outlet 3) the 

temperature is too low.

1) charge the battery in an area under 

40°C, or according to this instruction 

2) charge the battery inside the house, 

or according to this instruction 

3) please well maintain the battery 

to avoid natural over-discharge 4) no 

charging when the power supply is 

lower than 100V, if the above has no 

effect, please contact your vendor or 

authorized service.

Check the distance between the 

magnetic ball point and the wheel 

speed sensor, and make sure the 

distance should within 5mm.

1) check and repair the power outlet. 

2) check and insert the power outlet 

3) charge it in house, if the above has 

no effect, please contact your vendor 

or authorized service.

1) charge the battery according to 

instruction 2) in winter or under 0°C, 

store the battery inside the house 3) it 

will be normal if riding conditions are 

improved 4) pump the tires and ensure 

tires are fully inflated to 45psi for your 

bike 5) it becomes normal when the 

riding situation will be better. No worry 

about such a trouble 6) make regular 

charging according to this manual

1) check if the connection is securely 

fixed 2) make the brake lever come 

back to normal position with care 

3) open the battery pack top, and 

check if the fuse is broken. If yes, visit 

your vendor or authorized service. 

4) adjust distance between magnetic 

ring and sensor, make sure distance is 

within 3mm 5) fix tight the connection 

between the sensor and the controller.

1) the motor cable is loose 2) brake 

lever did not return well, which keeps 

the switch in “power off” position 

3)battery fuse is broken 4) the 

speed sensor is too far away from 

the magnetic ring on the B.B.axle 5) 

the connection between the sensor 

and the controller is loosen or not 

connected well.

After charging over 4-5 hours, the 

charger indicator LED is still red, while 

the battery is still above not full 

(Note: it is very important to charge 

your bike strictly according to this 

instruction stated in Chapter 7, 

to avoid any trouble and damage 

occurred to your bike.

There is no speed /KM show on the 

LCD.

After plugging the power outlet, no 

charger indicator LED is lit.

11. Electric Circuit Diagram and Specifications

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Summary of Contents for Jax

Page 1: ...USER S MANUAL 500W Jax ...

Page 2: ...ork 1 year All other components 6 months This warranty does not include labor and transportation charges The company cannot accept any responsibility for consequential or special damage This warranty applies only to the original retail purchaser who must have a proof of purchase in order to validate any claim This warranty applies only in the case of defective components and does not cover the eff...

Page 3: ...pean CPSC EN standards Always comply with the local laws and ordinances NEVER ride on the same side of the road as oncoming traffic NEVER carry a passenger this bicycle is designed for a single rider only NEVER hang item s over the handlebars this could interfere with steering or catch in the front wheel causing a crash NEVER hold on to another motor vehicle or bicycle NEVER ride too close to anot...

Page 4: ...of the frame Fig 6 7 The lever should require some effort to close If the lever is too difficult to close or closes with little effort tighten or loosen the nut on the end of the latch to adjust the lever tension Fig 5 1 Tires Check for cuts and wear Maintain pressure indicated on tires sidewall for maximum efficiency and safety 2 3 Wheels Check that axles are sealed spin smoothly and are secured ...

Page 5: ...ow your seat can go and lower limit line how high your seat can go marked on the front of the seatpost Lower Limit Line Never adjust the seat height so that the limit line at the lower end of the seat post is showing outside of the frame Fig 15 Upper Limit Line Always adjust the seat height so that the limit line at the upper end of the seat post is showing outside of the frame Fig 16 WARNING Usin...

Page 6: ... assistance system will help riders save their energy when starting the bike rolling How Start Aid Works When pressing the Start Aid button the bike can be started at a speed of 3 5MPH 6km h When the bike starts moving forward start to pedal and release the Start Aid button Note You can pedal one crank revolution to start the motor without using the Start Aid button Contents 1 Important System Cau...

Page 7: ... DOWN 2 Operation Your new electric assistance bicycle is a revolutionary means of transport using an aluminum frame Li Ion battery a super high efficiency electric hub motor and controller with electric pedal assistance system to support normal pedaling These components will ensure safe riding with excellent function and performance It is important for you to note the following guidelines to ensu...

Page 8: ... Off To access the push assistance mode hold the DOWN button for 2s the E Bike will go on at a uniform speed of 6 Km h P is shown on the screen at the same time The push assistance function switches off as soon as you release the DOWN button Push Assistance Mode Start Aid Push Assistance function may only be used when pushing the E Bike Danger of injury when the wheels of the E Bike do not have gr...

Page 9: ...battery and charger should be minimum 4 in 10cm away from the wall and in a cool well ventilated environment Place nothing around or on the charger while in use Fig 5 2 Procedure for Charging Charge the bike battery according to the following procedure 1 When charging the battery by AC house wall plug it is not necessary to be on 2 Securely insert the charger output plug into the battery then plug...

Page 10: ... the house or according to this instruction 3 please well maintain the battery to avoid natural over discharge 4 no charging when the power supply is lower than 100V if the above has no effect please contact your vendor or authorized service Check the distance between the magnetic ball point and the wheel speed sensor and make sure the distance should within 5mm 1 check and repair the power outlet...

Page 11: ...round 6 White speed sensor III Power wire is connected with the power 1 Red 48V 2 Black ground 19 20 12 Main Technical Specification Sheet Please find model name of your bike below Here is some of the general technical data for this electric bike Please find the crossed technical data regarding the bike motor below Please find the crossed technical data battery and charger below Maximum Speed with...

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