the contact area forcibly with fighter tip. 3. Attach a piece of tape or a small suction
cup on the contact area, then gently pull the front layer away from the back layer. If
the problem still exists, please contact our service center.
Background knowledge:
The surface of IQBoard PS is made of two separated
layers. In normal circumstance, these two layers will be temporarily contacted when
you touch the screen with pen or finger, and will be separated again when you lift the
pen or finger. But if continuous force is exerted on one area, the front layer and back
layer may stuck together, leave a constant sensing point.
4. When operating and writing on the whiteboard, the position of pen or finger
doesn’t match the position of cursor.
1. The relevant location of projector and white has been changed. Please re-orient the
whiteboard.
2. The projection area has trapezoid distortion, please adjust the projection area, and
re-orient the whiteboard.
3. When orienting the whiteboard, the pen or finger is not perpendicular to the surface,
please re-orient with correct posture.
4. When orienting the whiteboard, the pen tip or finger tip missed the green center of
the red orienting cross, please re-orient the whiteboard.
5. When operating and writing on the whiteboard, the system respond is slow,
or the stroke is Intermittent.
The computer is not under normal running or the memory is occupied too much.
Please close some applications or restart the computer.
The operating or writing force is uneven. Sometimes the force is too light to be
sensed.
6. When I operate and write on the IQBoard ET with electronic pen, the system
doesn’t respond.
1. The electronic pen runs out of battery, please replace the battery.
2. The body of electronic pen is loose, please tighten it.
3. Please check whether the whiteboard indicator is green, if not, please refer to the
solution of Question 1.
