7. When using IQBoard ET, the cursor is out of gear or the whiteboard can’t be
oriented.
There is interference source nearby, such as high voltage cable or large generator set
which can generate strong magnetic field.
Background knowledge:
IQBoard ET adopts working principle of electromagnetic
induction. So if there is interference source that can generate strong magnetic field
nearby, the above symptom will occur. In normal condition, devices like cell phone,
display, TV won’t affect IQBoard ET. In case the interfering magnetic field is too strong,
you can move either the interference source or IQBoard ET to keep their distance
over 50cm.
8. The pen tip worn out.
Common abrasion will not affect normal operation. When the pen point is severely
abraded, you can purchase it from local dealer.
Other questions, please consult our service center or local dealer.
