8
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Warranty and Service Contact Information
FCC Statement
FCC ID: XNZKTH91802G
This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
NOTICE:
Modifications to this product will void the user’s authority to
operate this equipment.
This product contains a radio transmitter with wireless technology which
has been tested and found to be compliant with the applicable regulations
governing a radio transmitter in the 2.400GHz to 2.4835GHz frequency range.
IC Information
IC ID: 20264-KTH91802G
This device complies with Industry
Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.
Country
of Purchase
Horizon Hobby
Contact Information
Address
United States
of America
Horizon Service Center (Repairs and Repair Requests)
servicecenter.horizonhobby.com/RequestForm/
4105 Fieldstone Rd
Champaign, Illinois,
61822 USA
Horizon Product Support (Product Technical Assistance)
productsupport@horizonhobby.com
877-504-0233
Sales
websales@horizonhobby.com
800-338-4639
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual price of the Product
on which liability is asserted. As Horizon has no control over use, setup, final
assembly, modification or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury. By the act of use, setup or assembly,
the user accepts all resulting liability. If you as the purchaser or user are
not prepared to accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of law
principals). This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Horizon reserves the right to
change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This will
enable Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance, please visit
our website at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty and Service
Contact Information section to speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the
country you live and use the Product in, please use the Horizon Online Service
Request submission process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack the Product securely
using a shipping carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and insurance for lost
or damaged parcels, as Horizon is not responsible for merchandise until it
arrives and is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com/content/service-center_render-service-
center. If you do not have internet access, please contact Horizon Product
Support to obtain a RMA number along with instructions for submitting your
product for service. When calling Horizon, you will be asked to provide your
complete name, street address, email address and phone number where you
can be reached during business hours. When sending product into Horizon,
please include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt must be
included for warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE:
Do not ship Li-Po batteries to Horizon. If you have any issue with
a Li-Po battery, please contact the appropriate Horizon Product Support
office.
Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date.
Provided warranty
conditions have been met, your Product will be serviced or replaced free of
charge. Service or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost.
By submitting the item for service you are agreeing
to payment of the service without notification. Service estimates are available
upon request. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon accepts money
orders and cashier’s checks, as well as Visa, MasterCard, American Express,
and Discover cards. By submitting any item to Horizon for service, you are
agreeing to Horizon’s Terms and Conditions found on our website http://www.
horizonhobby.com/content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the
country of use and ownership. If received, a non-compliant Product
will not be serviced. Further, the sender will be responsible for
arranging return shipment of the un-serviced Product, through a
carrier of the sender’s choice and at the sender’s expense. Horizon
will hold non-compliant Product for a period of 60 days from
notification, after which it will be discarded.
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