Revox Audio Server
Service
Revox Joy S37 Audio Server
Page 54
Service
If you should experience problems
operating the S37 that you can't solve by
reference to the Operating Manual, your
first point of contact is always your
specialist dealer.
Online support
If the problem cannot be resolved with
the Operating Manual or with the help of
the specialist dealer, Revox also offers
online support for the Revox Audio
Server.
You should use this function before
taking the step of returning the unit to
the Revox Customer Service department.
Please note that this service is only free-
of-charge if it falls under the terms of the
warranty. If the problem is caused by
incorrect configuration, an unauthorised
access to the operating system or by
other actions for which Revox is not
responsible, the customer service costs
will be billed.
Factory settings
In some cases, it can help to resolve a
situation by resetting the Revox Audio
Server to its factory settings. To do this
press and hold the Home button
S
on
your remote control for 10 seconds,
followed by pressing the "0" on the
number pad.
Please note that this action resets all the
settings you may have made.
There is no dialogue window where you
have to confirm that you really want to
carry out the reset because firstly a long
operation time (10 seconds), was
selected to avoid the chance that it
might be done accidentally and
secondly, depending on the problem,
there may not be any display available.
Your data is not affected by this action.
Online update
Revox will offer software updates for the
S37 at irregular intervals. Revox makes
these updates available over the
Internet.
If an update is available, the S37 will
inform you of this fact at start up,
assuming that the S37 is connected to
the Internet. You can then decide
whether you want to download this
update or not.
An online update can also be manually
started through the Menu button
A
. In
this case, follow the onscreen
instructions.
Under no circumstances should the S37
be separated from the mains power
supply during an update.
Summary of Contents for Joy S37
Page 1: ...Revox Joy S37 Audio Server Page 0 4 m1 ...
Page 4: ...Revox Joy S37 Audio Server Page 3 ...
Page 17: ...Revox Audio Server Remote control Revox Joy S37 Audio Server Page 16 Remote control overview ...
Page 70: ...Revox Audio Server Gracenote Revox Joy S37 Audio Server Page 69 User manual S37 audio server ...