REXENER Mass Filter, Installation And Maintenance Manual

8

PROBLEM

CAUSE

SOLUTION

Water leakage.

Check the reason for water loss.

Ensure that the clamps and terminals 

are in the correct position and have 

been tightened.

If the water loss continues, contact 

the pool manufacturer’s after-sales 

service.

After the filter has started up, there is 

no flow in the return nozzle.

The valve is not in the “filter” setting.

The filter is above the level of the 

water and is unprimed.

The suction cover or the skimmer 

plug has been inserted.

Disconnect the filter and put the 

valve in the correct setting.

Place the filter in the correct position 

and prime it.

Remove the suction cover or the 

skimmer plug.

Intermittent operation.

Low water level in skimmer

The filter is not primed.

Fill the pool and prime the filter.

Prime the filter.

The flow rate of the filter is low.

Due to use, the filter is dirty.

The filter is not primed.

Perform a backwash.

Prime the filter.

Water comes out through the mouth 

of the filter.

The connection between the valve 

and the filter is dirty.

The metal band is loose.

Clean the sand from the opening. In-

sert the coupling on the valve proper-

ly and tighten the metal band firmly.

The filter valve leaks through the 

drain terminal (DRAINAGE).

Damage of inner coupling due to 

incorrect use of chemical products.

Valve head broken due to incorrect 

use (over-tightening).

Change the top valve cover.

Do not put chemical products in the 

prefilter skimmer basket.

Change the valve head; do not 

over-tighten.

The motor does not start up. It makes 

no noise or vibration.

There is no current in the power line.

Make sure that there is current run-

ning the power line.

The motor does not start but a buz-

zing sound can be heard. 

Problem with the motor.

Please contact the vendor.

Ø 300mm