rfi.com.au
INS-42276-1
4
WARRANTY
1.
The benefits provided to you under this warranty are in addition to any other rights
or remedies you may have, as a consumer, under any other law which applies to RFI
products. RFI goods come with guaranties that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for major failure
and for compensation for any reasonably foreseeable loss or damage. You are entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
2.
Under this warranty RF Industries agrees to repair or replace the product, at
RF Industries cost, purchased by you in Australia if the product does not perform in
accordance with the manufacturers specifications during the period of this warranty.
3.
The Solarwatt solar panel pole mount kits warranty is valid for a period of 2 years from
the original date of purchase. Please retain your proof of purchase, as this will need
to be provided should you wish to claim under this warranty.
4.
To be able to claim under this warranty you must.
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Ensure the product is installed by a suitably qualified person and is
installed in accordance with the manufacturer’s instructions or as detailed in the
user guide and any applicable Australian Standard. You must be able to provide
proof of this if required by RF Industries.
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Is operated in accordance with the manufacturer’s instructions or as
detailed in the user guide.
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Is maintained in accordance with the manufacturer’s instructions or as
detailed in the user guide.
5.
What is excluded from this warranty? Cover for any damage, malfunction or
failure resulting from incorrect installation, accidental damage, misuse, abuse,
incorrect configuration, mis-adjustment of user controls, tampering, un-authorised
repairs, un-authorised modification by any person, acts of God, or corrosive
environment are excluded under this warranty and RF Industries accept no liability
for the same.
6.
How to make a claim under this warranty.
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Contact RF Industries on 1300 000 RFI to obtain an RMA (return material
authorisation) number.
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Package the product adequately, to prevent any further damage and send the
product to: Warranty Department, RF Industries Pty. Ltd., 99 Station Road,
Seven Hills, NSW 2147. Please ensure you clearly write the RMA number on the
outside of the packaging.
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Please include with the product, a copy of the proof of purchase and a
detailed description of the fault, your contact details including phone number and
return
address.
7.
RF Industries may seek reimbursement of any costs incurred by them when a product is
found to be in good working order.
