9
Support Guide
Q� The power won’t turn ON even though the recovery function was executed�
→
An excessive amount of water may have penetrated between the modules, which may have
resulted in water getting inside the Light Module and/or Battery Module. Repair is required.
Q� Although the power can be turned ON, the LED light does not light and/or
brightness adjustment does not work�
→
Remove the Light Module from the Battery Module and check that the electrical contacts
(golden metal ring on the Light Module and 4 golden metal pins on the Battery Module) are
free of salt or other substances such as verdigris. If not, wipe them clean with a moistened
cloth to remove the substance and let them dry. Perform the recovery function again and
check to see if the functions have recovered.
Q� There is water leakage between the modules�
→
Check to see if the yellow O-ring of the Light Module is hardened, has lost elasticity, is
discolored, or is flattened. Remove the deteriorated yellow O-ring and discard it. Clean the
O-ring groove on the Light Module and the O-ring mount on the Battery Module. Apply
a thin layer of the dedicated grease to the new yellow O-ring and mount it correctly. See
“Maintaining the O-ring” on page 9 for details. Be sure to use the RGB-OR01 O-ring.
→
Check that no foreign material (lint, pet hair, sand, etc.) has gotten inside the dedicated
case. Keep the interior of the dedicated case clean.
→
Check that the module caps are on. Place the module caps on the modules to prevent
foreign material from getting inside the product during storage or transportation.
→
Check that no foreign material (lint, pet hair, sand, etc.) is attached to the O-ring mount on
the Battery Module. Also keep the O-ring mount on the Battery Module clean.
→
Check that no foreign material (lint, pet hair, sand, etc.) is attached to the O-ring on
the Light Module. Keep the O-ring clean.
→
Check that there is no deterioration, damage, cracks, distortion, swelling, etc. on the O-ring
on the Light Module. Replace the O-ring at least once a year.
