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Customer Service

T

roubleshooting Tips

Care and Cleaning

Operating Instructions

Installation Instructions

Safety Instructions

12

DANGER:

Failure to

install the draft hood and
properly vent the water
heater to the outdoors as
outlined in the Venting
section of this manual will
result in unsafe operation
of the water heater causing
bodily injury, explosion, 
fire or death. To avoid the
risk of fire, explosion, or
asphyxiation from carbon
monoxide, NEVER operate
the water heater unless 
it is properly vented and
has adequate air supply 
for proper operation as
outlined in the Venting
section of this manual.

!

WARNING:

If local

codes require external
application of insulation
blanket kits the
manufacturer’s instructions
included with the kit must
be carefully followed.

!

Installing the water heater.

The water heater must be installed with the factory supplied draft hood in place.

Venting

Vent connectors must be attached to the
draft hood outlet to connect the water
heater to the gas vent or chimney. The
vent connectors must be the same size
(diameter) as the draft hood or larger,
never smaller. 

For proper venting in certain installations 
a larger vent connector size may be
needed. Consult the Vent Tables in
Appendix G of the latest version of the
National Fuel Gas Code (ANSI booklet
Z223.1 or NFPA booklet 54.)

Horizontal vent connectors must be
pitched upward to the chimney at least
1/4” per foot of length. Single wall vent
connectors must be at least 6 from
adjacent unprotected combustible
surface. Vent joints must be securely
fastened by sheet metal screws or other
approved method.

Test for spillage at the draft hood relief
opening after 5 minutes of main burner
operation. Use a flame of a match or
candle or smoke. The flame or smoke
should be pulled into the draft hood’s 
relief opening(s).

Insulation Blankets

Insulation blankets, available to the
general public, for external use on gas
water heaters are not necessary. The
purpose of an insulation blanket is to
reduce the standby heat loss encountered
with storage tank heaters. This water
heater meets or exceeds the National
Appliance Energy Conservation Act
standards with respect to insulation 
and standby loss requirements making 
an insulation blanket unnecessary.

The manufacturer’s warranty does not
cover any damage or defect caused by
installation, attachment or use of 
any type of energy saving or other
unapproved devices (other than those
authorized by the manufacturer) into,
onto or in conjunction with the water
heater. The use of unauthorized energy
saving devices may shorten the life of the
water heater and may endanger life and
property. 

The manufacturer disclaims any
responsibility for such loss or injury
resulting from the use of such
unauthorized devices.

CAUTION:

If local codes require the

application of an external insulation
blanket to this water heater, pay careful
attention to the following so as not to
restrict the proper function and
operation of the water heater:

Do not cover the operating or warning
labels attached to the water heater or
attempt to relocate them on the
exterior of insulation blanket.

Do not apply insulation to the top of
the water heater. This will interfere with
the safe operation of the draft hood.

Do not cover the burner access door,
jacket door, gas control
(thermostat)/gas valve or pressure and
temperature relief valve.

Do not apply insulation to the bottom
of the water heater or the area where
the combustion air inlet openings are
located. This area must be
unobstructed so as not to restrict
combustion air flow to the burner.

Inspect the insulation blanket frequently
making certain it has not sagged and is
restricting the air flow to the
combustion air inlet openings
(perforation holes) located around 
the lower perimeter of the water heater.
This could result in an unsafe operating
condition.

!

Summary of Contents for S GSeries

Page 1: ...nition System The purpose of this manual is twofold one to provide the installer with basic directions and recommendations for the proper installation and adjustment of the water heater and two for the owner operator to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual includes a parts list It is imperative that all persons who are ex...

Page 2: ...ate is needed to obtain service under the warranty IMPORTANT Fill out and return the Consumer Product Registration Card that is in the back of this manual If you do need service you can relax knowing help is only a phone call away For service call 800 431 1549 IF YOU NEED SERVICE Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instruc...

Page 3: ...nsafe operation of the water heater To avoid the risk of fire explosion or asphyxiation from carbon monoxide never operate this water heater unless it is properly vented and has an adequate air supply for proper operation Be sure to inspect the vent system for proper installation at initial start up and at least annually thereafter Refer to the Care and Cleaning section of this manual for more inf...

Page 4: ...ure Dial DANGER Hotter water increases the Potential for Hot Water SCALDS D A N G E R HOT Water temperature over 125 F can cause severe burns instantly or death from scalds Children disabled and elderly are at highest risk of being scalded See instruction manual before setting temperature at water heater Feel water before bathing or showering Temperature limiting valves are available see manual BU...

Page 5: ...y federal state and or local laws rules regulations or customs LP gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to look and smell for gas leaks Use a soapy solution to check all gas fittings and connections Bubbling at a connection indicates a leak that mu...

Page 6: ... a qualified technician SAFETY PRECAUTIONS IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING WARNING For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage personal injury or loss of life FOR INSTALLATIONS IN THE STATE OF CALIFORNIA California Law requires that residential water heaters mu...

Page 7: ...t or main burner can ignite these vapors and create a shut down condition of the water heater which will not allow the water heater to ignite until examined by a Qualified Service Technician The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc If local codes require the use of a stand kit to raise the water heater 18 above the fl...

Page 8: ...s directly or through vertical ducts there must be two openings located as specified above and each must have a minimum net free area of not less than one square inch per 4000 Btuh of the total input rating of all the appliances in the enclosure If horizontal ducts are used to communicate with the outdoors each opening must have a minimum net free area of not less than one square inch per 2000 Btu...

Page 9: ...he cold water line as a separate back flow preventer or it may be part of a pressure reducing valve water meter or water softener A check valve located in the cold water inlet line can cause what is referred to as a closed water system A cold water inlet line with no check valve or back flow prevention device is referred to as an open water system As water is heated it expands in volume and create...

Page 10: ...alve and discharge line The end of the discharge line should not be threaded or concealed and should be protected from freezing No valve of any type restriction or reducer coupling should be installed in the discharge line To Fill the Water Heater Make certain that drain valve is closed then open the shut off valve in the cold water supply line Open each hot water faucet slowly to allow the air to...

Page 11: ...s than 3 8 psi 10 5 w c for natural gas or 1 2 psi 14 w c for LP gas Gas Supply The branch gas supply line to the water heater should be clean 1 2 black steel pipe or other approved gas piping material A ground joint union or ANSI design certified semi rigid or flexible gas appliance connector should be installed in the gas line close to the water heater The National Fuel Gas Code NFGC mandates a ...

Page 12: ... Blankets Insulation blankets available to the general public for external use on gas water heaters are not necessary The purpose of an insulation blanket is to reduce the standby heat loss encountered with storage tank heaters This water heater meets or exceeds the National Appliance Energy Conservation Act standards with respect to insulation and standby loss requirements making an insulation bl...

Page 13: ... plate DO ensure that the venting system complies with the guidelines found in the Use and Care Manual and National Fuel Gas Code DO contact a Qualified service technician if the pilot or main burner will not stay lit The burner chamber is designed to be sealed utilizing a gasket and tamper resistant screws DON T DON T block or restrict Combustion Air Inlet Openings located around the lower portio...

Page 14: ...ent room to service heater Combustible materials such as clothing cleaning materials rags etc clear of the base of the heater Clearances from combustion air inlet openings observed see page 7 Gas Supply Gas line equipped with shut off valve union and sediment trap Approved pipe joint compound used Soap and water solution used to check all connections and fittings for possible gas leak Gas Company ...

Page 15: ...ic chemicals such as those used for boiler treatment into this system Tee fitting for horizontal hot water supply lines Hot water supply to house From HOT outlet on water heater From HOT outlet on water heater Hot water supply to heating unit Hot water supply to house Hot water supply to heating unit R E L I E F V A L V E C O L D H O T C O L D H O T Typical Piping Diagram for Combination Potable S...

Page 16: ...Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions 16 ...

Page 17: ......

Page 18: ...aken The hottest temperature water will be at the top of the tank closest to the outlet pipe delivering hot water to the home Stacking can cause this top layer of water to be hotter than the water toward the bottom of the tank near the gas control thermostat Therefore always remember to test the water temperature with your hand before use and remember that hotter water increases the risk of scald ...

Page 19: ...ars of dependable trouble free service It is recommended that a periodic inspection of the gas control thermostat burner relief valve internal flue way and venting system should be made by service personnel qualified in gas appliance repair It is suggested that a routine preventative maintenance program be established and followed by the user At least once a year lift and release the lever handle ...

Page 20: ...aution in the Operating Instructions Vacation and Extended Shut Down If the water heater is to remain idle for an extended period of time the power and water to the appliance should be turned off to conserve energy and prevent a build up of dangerous hydrogen gas The water heater and piping should be drained if they might be subjected to freezing temperatures After a long shut down period the wate...

Page 21: ...ced by a clogged qualified service technician Gas Cock Knob not See the Lighting The Water Heater section of this correctly positioned manual Pilot does not stay Loose thermocouple The connection at the gas control thermostat should lit when the RED be tightened by a qualified service technician button is released Thermocouple defective The thermocouple should be replaced by a qualified service te...

Page 22: ...cessary relight using the instructions in the Lighting The Water Heater section of this manual The gas control thermostat See the Water Temperature Setting of The Water may be set too low Heater section of this manual Leaking or open hot water Make sure all faucets are closed faucets Combustion Shutoff System Contact a qualified service technician tripped Water is too hot The gas control thermosta...

Page 23: ...Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service 23 Notes ...

Page 24: ...Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Installation Instructions Safety Instructions 24 Notes ...

Page 25: ...Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service 25 ...

Page 26: ... Manufacturer s National Service Department at the following address 2600 Gunter Park Drive Montgomery AL 36109 1413 When contacting the manufacturer the following information will be requested Model and serial number of the water heater as shown on the rating plate attached to the jacket of the heater Address where the water heater is located and physical location Name and address of installer an...

Page 27: ...Rheem Manufacturing Company Warranty Registration Department P O Box 34070 Louisville KY 40232 4070 Please place in envelope and mail to Cut here Cut here 27 ...

Page 28: ...Mrs Miss Street Address City State Date Placed In Use Month Day Year Zip Code Apt Last Name Phone Number _ _ Complete and mail this Consumer Product Ownership Registration today After mailing the registration below store this document in a safe place It contains information you will need should you require service Read your Use and Care Manual carefully It will help you operate your new appliance ...

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