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RHEEM SOLAR LOLINE WATER HEATER WARRANTY
–
AUSTRALIA ONLY
–
SOLAR LOLINE WATER HEATER MODELS 511270, 511340, 511430
WARRANTY CONDITIONS
1.
This warranty is applicable only to water heaters
manufactured from 1
st
July 2010.
2.
The water heater must be installed in accordance with the
water heater installation instructions, supplied with the water
heater, and in accordance with all relevant statutory and local
requirements of the State in which the water heater is
installed.
3.
Where a failed component, storage tank or solar collector is
replaced under warranty, the balance of the original warranty
period will remain effective. The replaced component, storage
tank or solar collector does not carry a new warranty.
4.
Where the water heater is installed outside the boundaries of
a metropolitan area as defined by Rheem or further than
25 km from a regional Rheem branch office, or an Accredited
Service Agent, the cost of transport, insurance and travelling
costs between the nearest Rheem Accredited Service
Agent’s premises be the owner’s responsibility.
5.
Where the water heater is installed in a position that does not
allow safe, ready access, the cost of accessing the site
safely, including the cost of additional materials handling
and / or safety equipment, shall be the owner’s responsibility.
6.
The warranty only applies to the water heater and original or
genuine (company) component replacement parts and
therefore does not cover any plumbing or electrical parts
supplied by the installer and not an integral part of the water
heater, e.g. pressure limiting valve; isolation valves; non-
return valves; electrical switches; pumps or fuse.
7.
The water heater must be sized to supply the hot water
demand in accordance with the guidelines in the water heater
literature.
WARRANTY EXCLUSIONS
1.
REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE WATER HEATER WARRANTY,
HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER WARRANTY TO BECOME VOID AND MAY
INCUR A SERVICE CHARGE AND / OR COST OF PARTS.
a)
Accidental damage to the water heater or any component,
including: Acts of God; failure due to misuse; incorrect
installation; attempts to repair the water heater other than by
Rheem Service or a Rheem Accredited Service Agent.
b)
Where it is found there is nothing wrong with the water
heater; where the complaint is related to excessive discharge
from the temperature and / or pressure relief valve due to
high water pressure; where there is no flow of hot water due
to faulty plumbing; where water leaks are related to plumbing
and not the water heater or water heater components; where
there is a failure of electricity or water supplies; where the
supply of electricity or water does not comply with relevant
codes or acts.
c)
Where the water heater or water heater component has failed
directly or indirectly as a result of: excessive water pressure;
excessive temperature and / or thermal input; blocked
overflow / vent drain; corrosive atmosphere; ice formation in
the pipe work to or from the water heater.
d)
Where the solar Loline water heater or solar Loline water
heater component has failed directly or indirectly as a result
of ice formation in the water ways of a solar Loline water
heater system: with a freeze protection system where the
electricity supply has been switched off or has failed; installed
at an altitude more than 400 metres above sea level; where
the system has not been installed in accordance with the
water heater installation instructions.
e)
Where the water heater is located in a position that does not
comply with the water heater installation instructions or
relevant statutory requirements, causing the need for major
dismantling or removal of cupboards, doors or walls, or use of
special equipment to bring the water heater to floor or ground
level or to a serviceable position.
f)
Where the water heater has been connected at any time to a
water supply that does not comply with the water supply
guidelines as outlined in the Owner’s Guide and Installation
Instructions.
g)
Breakage of collector glass for any reason including hail
damage (we suggest that the collector glass be covered by
your home insurance policy).
2.
SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY AND ALL CLAIMS
FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER CONSEQUENTIAL LOSS EITHER
DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER HEATER, OR DUE TO LEAKAGE FROM FITTINGS
AND / OR PIPE WORK OF METAL, PLASTIC OR OTHER MATERIALS CAUSED BY WATER TEMPERATURE,
WORKMANSHIP OR OTHER MODES OF FAILURE.
