T
echnical
B
ulletin
PAGE: 10/12
Updated: 30
th
December 2007:
Changes in bold italics
Model:
Jupiter-C1
Date:
15-Sep-04
No.:
RB149000h
7. Scanner
Subject Symptom
RTB
#
Cause Solution
Note
SP 1-007-001
•
Returns to its default
value of 1 (“Send Only”)
after a Scanner
Document Server job
•
The Destination field for
a Scanner Document
Server job is selectable
but SP1-007-001 (Store
Priority) is set to 2
(“Store Only”).
019 Scanner
firmware
Install the latest scanner
firmware (ver. 2.03 or
later)
Error when
using
DeskTopBinder
After canceling a scan
using DeskTopBinder, an
internal error will occur if
another scan is attempted
003a System
firmware
Install the latest system
firmware (ver 1.14.1 or
later)
Scan to folder
error
In some conditions (see
RTB 3a) cannot send with
Scan-to-Folder to an SMB-
connected Win98 PC with
shared security settings
enabled.
003a System
firmware
Install the latest system
firmware (ver 1.14.1 or
later)
Scanner
freezes
The scanner freezes if SP4-
008 is set to 0.8 or higher
OR to a negative value.
020a Scanner
IPU
firmware
Install the latest scanner
IPU firmware (ver 1.11:03
or later)
8. E-mail
Subject Symptom RTB
#
Cause
Solution Note
E-mail
received
in an SC
condition
The machine accepts an
incoming email while in an
SC error condition, but the bit
switch setting does not allow
this.
018
FCU firmware
Install new FCU firmware
(ver. 07.00.00 or later)
LDAP
search
function
When a blank fax number is
input for an advanced search
using LDAP search,
information for the previous
user is displayed instead.
019 Scanner
firmware
Install the latest scanner
firmware (ver. 2.03 or later)
9. Fax
Subject Symptom RTB
#
Cause
Solution Note
Comm.
error
Communication error when
receiving a PC fax
through MH/MR reception.
018
FCU firmware
Install new FCU firmware
(ver. 07.00.00 or later)
Rx alarm
cannot be
disabled
The sound that tells the
operator that reception is
completed does not turn off,
even when this sound is
disabled.
018
FCU firmware
Install new FCU firmware
(ver. 07.00.00 or later)
Fax unit
not
detected
Fax unit cannot be detected
if there is no NIB
012a,
025
Fax firmware
Install new fax firmware (ver.
04.00.00 or later)
