T
echnical
B
ulletin
PAGE: 11/12
Updated: 30
th
December 2007:
Changes in bold italics
Model:
Jupiter-C1
Date:
15-Sep-04
No.:
RB149000h
10. Network
Subject Symptom
RTB
#
Cause Solution Note
003a System
firmware
Install the latest system
firmware (ver 1.14.1 or
later)
Some
workstations
not displayed
Network PC stations
registered under a given
workgroup are not shown
when the workgroup name
consists only of numerical
characters (SMB
transmission Network
screen).
019a Scanner
firmware
Install the latest scanner
firmware (ver 2.04 or later)
J-C1 not
shown in the
Mac chooser
003e
System
firmware
Install the latest system
firmware (ver 1.22 or later)
Address book
data not
updated
The machine does not
update the address book
data after SP5850-3 is
done, when the address
book data is in the FCU
003e System
firmware
Install the latest system
firmware (ver 1.22 or later)
MIB
Wording error in information
from MIB
003f System
firmware
Install the latest system
firmware (ver 1.23 or later)
Document
server
A blank screen on the PC if
the operator tries to
download JPEG or TIFF
files from the Document
Server.
Occurs when Web Image
Monitor is used with Internet
Explorer 6.0 with SP1.
013a Netfile
firmware
Install the latest Netfile
firmware (ver 1.03 or later)
DHCP
If a host name with over 15
characters is entered, only
the first 14 characters are
sent to the DHCP server
when the client requests an
IP address
013a Netfile
firmware
Install the latest Netfile
firmware (ver 1.03 or later)
Incorrect
machine
status
displayed
NRS, SmartDeviceMonitor,
and other utilities
039 System
firmware error
(bug in version
1.23)
Install the latest system
firmware (ver 1.23.1 or
later)
RCGate Poor
communication
between the machine and
RCGate
003h System
firmware
Install the latest system
firmware (ver 1.24 or later)
RCGate
Cannot update firmwate
with RCGate using FTP
003h System
firmware
Install the latest system
firmware (ver 1.24 or later)
