S
OLVING
PROBLEMS
6.
17
6
Vertical lines
If black vertical streaks appear on the page:
• The drum inside the toner cartridge has probably been
scratched. Install a new toner cartridge.
Gray background
If the amount of background shading becomes unacceptable,
the procedures below may fix the problem.
• Change to a lighter weight pages. See “Paper Specifications”
on page C.3.
• Check the printer’s environment; very dry (low humidity) or
high humidity (higher than 80% RH) conditions can increase
the amount of background shading.
• Remove the old toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Toner smear
• Clean the inside of the printer. See “Cleaning the Inside” on
page 5.5.
• Check the paper type and quality. See “Paper Specifications”
on page C.3.
• Remove the toner cartridge and install a new one. See
“Installing the Toner Cartridge” on page 2.4.
Vertical repetitive
defects
If marks repeatedly appear on the printed side of the page at
even intervals:
• The toner cartridge may be damaged. If a repetitive mark
occurs on the page, print a cleaning sheet several times to
clean the cartridge; see page 5.7. After the printout, if you
still have the same problems, install a new toner cartridge.
See “Installing the Toner Cartridge” on page 2.4.
• Parts of the printer may have toner on them. If the defects
occur on the back of the page, the problem will likely correct
itself after a few more pages.
• The fusing assembly may be damaged. Contact a service
representative.
Problem
Solution
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Summary of Contents for Aficio BP20N
Page 53: ...2 34 SETTING UP YOUR PRINTER MEMO ...
Page 111: ...PRINTING TASKS 4 34 MEMO ...
Page 151: ...PRINTING FROM DOS APPLICATIONS A 10 MEMO ...
Page 160: ...C This chapter includes Printer Specifications Paper Specifications SPECIFICATIONS ...
Page 172: ...GB G144 8650 BP20N BP20 User s Guide ...
Page 200: ...Page 2 14 System Administration Guide Print Driver Installation for Networked Printers ...
Page 238: ...Page 5 10 System Administration Guide Administration Tools DSm520pf AC122 AC205 ...
Page 246: ...Page 6 8 System Administration Guide Administration Tools BP20N ...
Page 249: ...xxxx xxxx ...