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Warranty and Servicing
1. This product is backed by a limited warranty. During the warranty period mentioned
in the Warranty supplied with your camera, any defective parts will be repaired free
of charge. In the event of a camera malfunction, contact the dealer from which you
purchased the camera or your nearest Ricoh Repair Center. Please note that you will be
not be reimbursed for the cost of bringing the camera to the Ricoh Repair Center.
2. This warranty does not cover any damage resulting from:
1
failure to follow the instructions in the instruction manual;
2
repair, modification or overhaul not conducted by an authorized service center listed
in the instruction manual;
3
fire, natural disaster, act of God, lightning, abnormal voltage, etc.;
4
improper storage (noted in the “Camera User Guide”), leaking of battery and other
fluids, mold, or otherwise insufficient care of the camera.
5
dropping the camera or exposing it to water, mud, sand, etc. with the battery/card
cover or terminal cover open.
3. After the warranty period has passed, you will be liable for all repair fees, including those
incurred at an authorized service center.
4. You will be liable for all repair fees, even within the warranty period, if the warranty card is
not attached or if the distributor's name or the purchase date have been changed or are
not indicated on the card.
5. Expenses for overhaul and thorough inspection by special request of the customer will be
charged to the customer, whether or not they are incurred during the warranty period.
6. This warranty only applies to the camera and not to the accessories, such as the case and
strap, nor does it apply to the battery and other consumables provided.
7. Any consequential damages arising from failure of the camera, such as expenses incurred
in taking pictures or loss of expected profit, will not be reimbursed whether they occur
during the warranty period or not.
8. The warranty is only valid in the country in which the camera was purchased.
* The above provisions refer to repairs offered free of charge, and do not limit your legal
rights.
* The intention of the above provisions is also described in the warranty card provided
with this camera.
9. Parts essential to the servicing of the camera (that is, components required to maintain
the functions and quality of the camera) will be available for a period of five years after
the camera is discontinued.
10. Please note that if the camera is seriously damaged by flooding, submergence, infiltration
of sand or mud, violent shocks or dropping, it may not be repairable, and restoration to
its original condition may be impossible.
Note
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• Before sending the camera in for repair, check the battery and read the
instruction manual again to ensure proper operation.
• Some repairs require a significant amount of time to be completed.
• When sending the camera to a service center, please include a note which
describes the defective part and the problem as precisely as possible.
• Remove all accessories not related to the problem before sending the camera
to the service center.
• This warranty does not apply to data stored on an SD memory card or in
internal memory.
