B
B-5
Troubleshooting
• The Novell network has been configured with at least one print server and queue for
the E-820.
• You have the appropriate permissions and login information, including user name
and password, if necessary.
• The E-820 is configured with the correct frame types for communication with the
desired Novell servers.
Novell error messages
Novell error
Cause
Suggested action or exit
220
Guest account not available.
The
guest
account, which you have chosen
for initial login, has expired or has been
disabled by the NetWare supervisor.
Enable a guest account on the NetWare
server for the purpose of Setup.
Alternatively, log in to a different account.
In the
ENTER LOGIN NAME
screen, change
the default name (
guest
) to
supervisor
or
another valid login name. When you are
prompted for a password, enter the correct
password for the account you named.
222
Unable to log in
to server.
Password has expired for
login name.
The server has connected to a file server, but
is unable to log in to the file server or print
server because the password has expired for
the login account name or the named print
server.
Select a different login account or print
server.
The error screen exits to the File Server Login
screen (if login to file server failed) or
NetWare Print Server screen (if login to Print
Server failed).
Pressing the Menu button returns to the
PServer Setup screen.
252
Unable to log in
to server.
Login does not
exist.
The server has connected to a file server, but
is unable to log in to the server because the
selected login account does not exist on the
file server.
Select a different login account.
The error screen exits to the File Server Login
screen. Pressing the Menu button returns to
the PServer Setup screen.
255
Unable to connect to
file server.
File server is down or out of
connections.
The Novell file server is down or out of
connections.
This error occurs while the server is trying to
connect to the requested file server.
Select a different file server (or try to get
someone else to log off ).
Pressing the Menu button returns to the
PServer Setup screen.