Ricoh G-P3 Service Manual Download

Page: 101 / 413

[Level]

Symptom

Possible Cause/Required Action

301

[D]

High voltage power board: Charge voltage output error [M]

The measured voltage is not
proper when EGB measures
the charge output for each
color.

• Defective charge roller
• Defective connectors
• Disconnected harness
• Defective high voltage power 1

1. Check the connectors.
2. Replace the PCU for magenta.
3. Replace the drum positioning plate.
4. Replace the high voltage power 1.

302

[D]

High voltage power board: Charge voltage output error [C]

The measured voltage is not
proper when EGB measures
the charge output for each
color.

• Defective charge roller
• Defective connectors
• Disconnected harness
• Defective high voltage power 1

1. Check the connectors.
2. Replace the PCU for cyan.
3. Replace the drum positioning plate.
4. Replace the high voltage power 1.

303

[D]

High voltage power board: Charge voltage output error [Y]

The measured voltage is not
proper when EGB measures
the charge output for each
color.

• Defective charge roller
• Defective connectors
• Disconnected harness
• Defective high voltage power 1

1. Check the connectors.
2. Replace the PCU for yellow.
3. Replace the drum positioning plate.
4. Replace the high voltage power 1.

304

[D]

Charge AC bias error [K]

4. Troubleshooting

100

Summary of Contents for G-P3

Page 1: ...Model G P3 Machine Code G190 SERVICE MANUAL January 2008 Subject to change...

Page 2: ...is operating Be careful to avoid touching those components with your bare hands Health Safety Conditions Toner and developer are non toxic but if you get either of them in your eyes by accident it may...

Page 3: ...sed optical units in the field The optical housing unit can only be repaired in a factory or at a location with the requisite equipment The laser subsystem is replaceable in the field by a qualified C...

Page 4: ...Microsoft Corporation in the United States and or other countries PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Ethernet...

Page 5: ...ptional Unit Combinations 14 Machine Options 14 Controller Options 14 Printer Installation 15 Installation Procedure 15 Meter Click Charge 28 Moving the Machine 30 Transporting the Machine 30 Options...

Page 6: ...6 Laser Synchronizing Detector Boards 57 LDU Shutter Motor Unit and Sensor 58 Paper Feed 60 Paper Feed Roller 60 Paper Friction Pad 61 By Pass Paper Size Sensor 61 By Pass Feed Roller Friction Pad 62...

Page 7: ...ing Registration Sensor 84 Fan Direction 85 Adjustments 86 Gamma Adjustment 86 4 Troubleshooting Process Control Results 91 Service Call Conditions 93 Summary 93 SC Code Descriptions 93 Troubleshootin...

Page 8: ...Power Supply Unit 135 IOB 135 LEDs 136 5 Service Tables Service Program Mode 137 Service Mode Operation 137 Remarks 139 Bit Switch Programming 141 Service Mode Table 142 Controller Service Mode 142 En...

Page 9: ...ructure 346 Printing Process 348 Process Control 350 Overview 350 Potential Control 350 Toner Supply Control 353 Toner Near End Toner End Detection 355 Developer Initialization 356 Paper Feed 357 Over...

Page 10: ...ve 386 Developer Mixing 387 Development Bias 387 Toner Supply Mechanism 388 Image Transfer 389 Overview 389 Transfer Unit Detection and New Unit Detection 390 Drive and Transfer Belt Roller Voltage 39...

Page 11: ...10...

Page 12: ...person or more 5 Do not let the machine get exposed to the following 1 Cool air from an air conditioner 2 Heat from a heater 6 Do not install the machine in areas that are exposed to corrosive gas 7 I...

Page 13: ...ozone density is harmful to human health Therefore the machine must be installed in a well ventilated room Left side Over 50cm 19 7 Rear Over 10cm 4 Right side Over 10cm 4 Front Over 70cm 27 6 Put the...

Page 14: ...e machine 1 Input voltage level 2 120 V 60 Hz More than 11 A 3 220 V to 240 V 50 Hz 60 Hz More than 6 A 4 Permissible voltage fluctuation 10 5 Do not put things on the power cord Installation Requirem...

Page 15: ...Unit Type G 256MB D362 U 4 IEEE1284 Interface Board Type A B679 U I F slot 5 IEEE802 11a g Interface Unit Type L M344 or IEEE802 11a g Interface Unit Type M M344 U 6 IEEE802 11g Interface Unit Type P...

Page 16: ...er location Unpacking When lifting the machine use the inside grips on both sides of the machine If not the machine could be dropped This may cause an injury and may damage the machine Place no object...

Page 17: ...4 Open the left cover A of the printer 5 Turn the two green levers counterclockwise and then slowly open the inner cover 1 Installation Procedure 16 1...

Page 18: ...6 Remove the end of the tape from the printer 7 Remove the four pieces of tape from the PCU in a horizontal direction Printer Installation 17 1...

Page 19: ...8 Remove the securing pin as shown from the transfer unit 9 Turn the green lever of the transfer unit counterclockwise to unlock the unit 10 Remove the protective sheet 1 Installation Procedure 18 1...

Page 20: ...urn the green lever clockwise to lock the unit 12 Close the inner cover 13 Push the two green levers to lock the inner cover and then turn them clockwise 14 Close the left cover Printer Installation 1...

Page 21: ...the top cover A by grasping the handles on the left and right sides Be sure to remove the caution sheet which is attached to the toner compartment 16 Remove the tapes and cover 1 Installation Procedu...

Page 22: ...17 Remove the clips protecting the mouths of all four toner compartments 18 Close the top cover 19 Put labels 1 on the front of the paper tray Printer Installation 21 1...

Page 23: ...read the label which is attached to the front surface of the printer This warns you that ink jet paper cannot be used with this printer Installing the toner 1 Open the top cover A 1 Installation Proc...

Page 24: ...2 Shake the toner bottles up and down seven or eight times before installing 3 Remove the tape from the toner bottle Printer Installation 23 1...

Page 25: ...the circle mark Pull the locking lever toward front side of the printer until it locks and clicks into place Do not repeatedly insert and remove toner bottles This causes toner leakage 6 Do the same...

Page 26: ...uide and the end guide to the paper size you want 4 Move the green switch on the front of the tray to match the type of paper to be loaded Move the switch to the left when you load thick paper of 75 g...

Page 27: ...to close gaps if necessary 6 Lift the front of paper tray 1 and slowly slide the paper tray back until it stops Make sure that the paper tray is fully inserted to prevent paper jams Turning Power on T...

Page 28: ...Italian Dutch Swedish Norwegian Danish Spanish Finnish Portuguese Czech Polish or Hungarian You do not have to do this procedure if you use English Do this procedure if you want to use a different lan...

Page 29: ...ff the power switch of the printer Settings Relevant to the Service Contract Change the necessary settings depending on the each customer s service contract For details refer to Meter Click Charge fol...

Page 30: ...menu shows immediately after you push the Menu key The Counter Method SP5 045 sets the type of the counter You can print the counter from the counter menu When disabled The counter menu does not show...

Page 31: ...ed on developments or prints 1 Prints Service Tel Telephone Facsimile SP5 812 001 and 002 001 shows or sets the telephone number of the service representative 002 shows or sets the fax number of the s...

Page 32: ...is machine Tray Heater Before installing make sure that the power source rating of the tray heater is same as the machine 1 Electrical board unit A Electrical board unit 2 Rear cover B 3 Rear cover pi...

Page 33: ...th SP5953 001 as shown in the following table SP5953 001 Tray heater switch WhentheMainPower turnson When the printer is in energy saver mode 0 Off On No power supply Power supply Off No power supply...

Page 34: ...I F card slots for optional I F connections and SD card slots applications After you install an option check that the machine can recognize it I F Card Slots Slot A is used for one of the optional I...

Page 35: ...thentication fails if you try to use the SD card after you copy the application program from one card to another card Do not use the SD card if it has been used before for other purposes Normal operat...

Page 36: ...have mistakenly copied some programs by using Move Exec SP5 873 001 Do not turn ON the write protect switch of the system SD card or application SD card on the machine If the write protect switch is O...

Page 37: ...ication programs run normally Storing the SD Card After moving an application the original SD card must be kept Keep the SD card in the location A shown in the drawing and fasten it with tape 1 Instal...

Page 38: ...kP Feed Roller Kit For tray 4 Paper Feed Roller x 1 Friction Pad x 1 100kP Chart A4 LT 5 Mode Continuously Printing Environment Recommended temperature and humidity Yield changes depend on circumstanc...

Page 39: ...ouch the transfer belt surface 5 Remove the fusing unit 6 Remove the standard paper tray 7 Clean the paper path 8 Clean all printer rollers with dry cloth only Do not clean the transfer roller 9 Use a...

Page 40: ...Turn off the main power switch and unplug the machine before you do the procedures in this section Remove these before you do the procedures in this section 4 toner bottles cyan magenta yellow and bla...

Page 41: ...IA Card Adapter 1 3 B6456820 USB Reader Writer 1 4 VSSM9000 Digital Multimeter FLUKE87 1 5 G0219350 Loop Back Connector Parallel 1 6 C4019503 20X Magnification Scope 1 7 A2579300 Grease Barrierta S552...

Page 42: ...a and Logging Data After you replace the EGB Engine Board or the controller remove the NVRAM from the old board and install it on the new board If the NVRAM on the old board is defective replace the N...

Page 43: ...4 Color development motor unit B x 3 x 1 5 Side bar C x 4 6 IOB Input Output Board D x 2 x 3 7 E x 1 3 Replacement and Adjustment 42 3...

Page 44: ...8 Left cover F 9 Drum positioning plate G 10 Drum positioning plate belt H x 1 11 I x 3 J x 1 12 Electrical board unit K x 4 x 2 Electrical Components 43 3...

Page 45: ...nput Output Board 1 Front door 2 Top cover 3 Right cover Electrical board unit 4 Side bar Electrical board unit 5 IOB A x 2 x all Controller Board 1 Controller unit A x 3 3 Replacement and Adjustment...

Page 46: ...2 Controller unit cover B x 4 3 Controller board C x 5 x 1 4 Two NVRAMs D 5 Two rails E Removed NVRAMs musrt be installed on the new board Electrical Components 45 3...

Page 47: ...n the same side Installing the new NVRAM When the NVRAM on the controller board is detective you must replace the detective NVRAM with a new NVRAM 1 Controller board see Controller Board 2 Remove the...

Page 48: ...PSU Power Supply Unit Board 1 Electrical boards unit Electrical board unit 2 PSU board A x 6 x 5 High Voltage Power Supply Board 1 Electrical Components 47 3...

Page 49: ...onnected securely after you replace this board EGB Engine Board and High Voltage Power Supply Board 2 1 Electrical board unit Electrical board unit 2 EGB shield A x 3 x 1 3 EGB B x 4 x 4 Remove the NV...

Page 50: ...alf disk and the guide mark must be on the same side LCD Panel 1 LCD panel A x 1 NVRAM Replacement Procedure Make sure that you have the SMC report factory settings before beginning the following proc...

Page 51: ...ll maintenance kits with new ones NVRAM on the Controller 1 Start the SP mode 2 Use SP5 990 to print out the SMC reports SP Mode Data and Logging Data if possible 3 Use SP5 824 to upload the NVRAM dat...

Page 52: ...7 Turn on the main power switch 8 Start the SP mode 9 Use SP5 825 to download the NVRAM data if possible 10 Contact your supervisor to enter the machine s device number SC542 may be displayed until t...

Page 53: ...below Make sure to turn off the main power switch and disconnect the power plug from the power outlet before you do any disassembly or adjustment of the laser unit This printer uses a class 3B laser b...

Page 54: ...2 Pro Position Adj Execute to roughly adjust the line position after you install the new LDU Result OK shows on the LCD if this is done correctly If not do it again until you get OK 3 Do SP2111 3 Ske...

Page 55: ...250 you must adjust the skew for K until it is 250 Turn the cam as shown in the Cam Rotation Direction column below to increase the skew value Turn it in the opposite direction from this to decrease...

Page 56: ...o this repeat step 3 If these are close to the value for magenta that you found in step 1 within one click in the above table go to the next step If not do SP 2111 3 again until you get a good result...

Page 57: ...LDB 1 LDU LD unit 2 LDB A x 2 Make sure that the spring plate B holds the LDB unit Polygon Mirror Motor 1 LDU LD unit 3 Replacement and Adjustment 56 3...

Page 58: ...s cloth if you touch the mirrors 3 Polygon motor cover B x 3 shading plate C sponge D 4 Polygon mirror motor E x 4 drive board F x 2 x 1 1 flat cable Laser Synchronizing Detector Boards 1 LDU LD unit...

Page 59: ...ptics cloth if you touch the mirrors LDU Shutter Motor Unit and Sensor 1 Electrical board unit Electrical board unit 2 LDU LD unit 3 LDU shutter motor unit A x 2 x 2 x 1 4 Slide up the gear B x1 5 LDU...

Page 60: ...To do this place the projection E of the gear as shown in the diagram below The worm gear F must turn Laser Optics 59 3...

Page 61: ...Paper Feed Paper Feed Roller 1 Standard tray A 2 Slide the side roller holder B 3 Paper feed roller C 3 Replacement and Adjustment 60 3...

Page 62: ...Paper feed roller 2 Paper friction pad A Make sure that the paper friction pad stick is put through the spring when you reassemble it By Pass Paper Size Sensor 1 By pass tray cover A 2 By pass paper...

Page 63: ...Roller Friction Pad 1 By pass tray cover A 2 By pass tray B x 2 x 1 and the harness cover C 3 By pass feed shaft cover D 4 Move the holding roller left E 5 By pass feed roller F 3 Replacement and Adj...

Page 64: ...assembling the by pass friction pad 1 Place the spring H on the projection I of the by pass tray 2 Hold down the by pass friction pad after you put the spring on the projection of pad s reverse side 3...

Page 65: ...sor 1 Front Door 2 Fusing unit Fusing unit 3 Registration guide A 4 Registration sensor B x 1 Paper Volume Sensor End Sensor and Paper width Sensor 1 Standard tray Paper feed roller 3 Replacement and...

Page 66: ...Front door 3 Fusing unit Fusing unit 4 Harness cover A x 1 5 Front door cover B x 1 x 2 6 Registration guide Registration sensor 7 Paper dust case holder C 8 Tray paper sensor box D x 2 Paper Feed 65...

Page 67: ...ight sensor F x 1 11 Paper height sensor G x 1 12 Paper end sensor H x 1 13 Paper width sensor I x 1 Each sensor and each cable have a number written on them Make sure to connect the correct cables to...

Page 68: ...Paper Size Sensor and Temperature Humidity Sensor 1 Standard tray Paper feed roller 2 Rear cover A 3 Paper size sensor B x 1 4 Temperature Humidity sensor C x 1 x 1 Paper Feed Motor Paper Feed 67 3...

Page 69: ...lutch Paper Feed Clutch and By Pass Clutch 1 Front door 2 Front door cover Electrical board unit 3 Right cover Electrical board unit 4 Side bar Electrical board unit 5 Harness cover Duplex motor and i...

Page 70: ...nt Motor Color OPC Motor and Black OPC Development Motor 1 Front door 2 Right cover Electrical board unit 3 Color development motor A x 4 x 1 4 Color OPC motor B x 4 x 1 5 Black OPC development motor...

Page 71: ...Development Clutch 1 Front door 2 Top cover 3 Right cover Electrical board unit 4 Development clutch plate A x 2 5 Development clutch B metal pin x 1 x 1 3 Replacement and Adjustment 70 3...

Page 72: ...Transfer Belt Contact Motor 1 Front door 2 Top cover 3 Right cover Electrical board unit 4 Transfer belt contact motor unit A x 2 x 1 Development 71 3...

Page 73: ...ly Motor 1 Front cover 2 Top cover 3 Right cover Electrical board unit 4 Toner supply motor unit A x 2 x 1 5 Toner supply motor B x 2 Transfer Roller Contact Motor 1 Front door 3 Replacement and Adjus...

Page 74: ...2 Left cover 3 Front door support unit A x 2 x 1 4 Inner cover B x 2 5 Transfer roller contact motor unit C x 2 x 1 6 Transfer roller contact motor D x 2 Development 73 3...

Page 75: ...t Fusing unit 3 ID sensor cover A x 1 4 ID sensor bracket B x 3 x 1 Do SP 2111 4 to adjust the ID sensors after you replace the ID sensor Do SP 3148 1 to input the bar code number of the ID sensor boa...

Page 76: ...6 Toner bottle x 4 7 Toner supply motor unit x 4 Toner supply motor Clean the toner hopper and toner transport path before you remove the toner supply motor unit If not toner scattering can occur 8 Ri...

Page 77: ...11 Harness guide C x 2 12 Drive unit D x 6 x 16 3 Replacement and Adjustment 76 3...

Page 78: ...Duplex Duplex Jam Sensor 1 Front door cover Paper volume sensor end sensor and paper width sensor 2 Duplex jam sensor 1 A x 1 3 Duplex jam sensor 2 B x 1 Duplex 77 3...

Page 79: ...uplex paper guide plate A x 6 3 Inverter sensor board B 4 Inverter sensor C x 1 Duplex Motor and Inverter Motor 1 Front door 2 Front door cover Paper volume sensor end sensor and paper width sensor 3...

Page 80: ...3 Duplex paper guide plate A x 6 4 Harness cover B x 2 5 Inverter motor C x 2 x 1 6 Harness D 7 Harness cover E 8 Duplex roller unit F x 4 9 Duplex motor G x 2 x 1 Duplex 79 3...

Page 81: ...uch it The fusing unit can be very hot Make sure to restore the insulators shields etc after you service the fusing unit Fusing Unit 1 Front door 2 Fusing unit A Thermistor and Thermostat 1 Front door...

Page 82: ...3 Fusing unit guide plate A x 4 4 Release the connector B from the fusing lower cover C hook x 1 5 Fusing lower cover C x 2 Fusing 81 3...

Page 83: ...the thermistor from the bracket when removing it The pressure of the thermistor plate to the fusing belt is adjusted properly in the factory If you remove it some image problem may occur 7 Fusing upp...

Page 84: ...ty is not guaranteed if you do this Fusing Lamp 1 Fusing unit 2 Fusing unit upper and lower cover Thermistor and thermostat 3 Fusing supporter right and left plate Thermistor and thermostat 4 Fusing l...

Page 85: ...ing Exit Sensor and Paper Exit Sensor 1 Front door 2 Paper exit unit x 3 3 Sensor board A x 1 x 2 4 Fusing exit senor B 5 Paper exit sensor C Fusing Registration Sensor 3 Replacement and Adjustment 84...

Page 86: ...using registration sensor B Fan Direction You must reinstall the cooling fans in the original orientations Do not reinstall the cooling fans opposite to the original orientations or the air will be bl...

Page 87: ...to calibrate Print a color calibration test sheet Make the gradation scales on the printout smooth from the lowest to the highest density Adjust the CMY gradation scale at the top of the chart by bala...

Page 88: ...mmaadjustmentchangesthedensitiesattheadjustablepointsinthegradation scale The gradation scale marked Current shows the current settings Compare the Current gradation scale with the Default at the time...

Page 89: ...ibration test sheet 7 Press the Escape key 2 times to exit from the menu when Execute OK shows You return to Controller SP 1103 PrnColorSheet in the controller service menu 8 Use the down arrow key to...

Page 90: ...he menu Do the same for all 15 points 10 When the density setting is complete for all colors print out a color adjustment sheet again and make sure that the gradation scale for each printed color is s...

Page 91: ...3 Replacement and Adjustment 90 3...

Page 92: ...he table 52 Low K2 Color error SP3146 seethenotebelowthe table 53 High K5 error SP3147 seethenotebelowthe table 54 Low K5 error SP3147 seethenotebelowthe table 55 High development gamma Gamma 5 0 see...

Page 93: ...the following points Transfer belt PCU ID sensor Toner bottle The 8 numbers on the LCD in SP 3821 indicate the process control result for each color There are two numbers for each color The numbers ar...

Page 94: ...ugh these SCs are not shown to the user under normal conditions they are displayed on the operation panel only when the defective feature is selected Turn the operation switch or main switch off and o...

Page 95: ...thin 10 seconds Disconnected cable from the polygon motor drive board or defective connection Defective polygon motor or drive board 204 C Polygon motor error XSCRDY signal error PMRDY_N signal consec...

Page 96: ...eplace the EGB 211 C Trailing edge laser detection error Y The laser synchronizing detection signal for LDB Y of the trailing edge is not detected for one second after the LDB unit turned on when dete...

Page 97: ...aser synchronizing detector 3 Replace the LDB 4 Replace the EGB 222 D Leading edge laser detection error Y The laser synchronizing detection signal for LDB Y of the leading edge is not output for two...

Page 98: ...fter processing the image in normal job or MUSIC for K ends The PFGATE ON signal still asserts when the next job starts Defective connection between the controller board and EGB Defective cable betwee...

Page 99: ...gnal still asserts when the next job starts Same as SC 231 236 C FGATE On error C The PFGATE register of GAVD does not assert within 5 seconds after processing the imageinnormaljoborMUSIC for C starte...

Page 100: ...n after LDB initialization Same as SC240 270 D LDU shutter error Sensor output does not change even if 1 second passes after the LDU shutter motor is on Sensor defective or LDU shutter motor defective...

Page 101: ...not proper when EGB measures the charge output for each color Defective charge roller Defective connectors Disconnected harness Defective high voltage power 1 1 Check the connectors 2 Replace the PCU...

Page 102: ...ectors Disconnected harness Defective high voltage power 1 1 Check the connectors 2 Replace the PCU for magenta 3 Replace the drum positioning plate 4 Replace the high voltage power 1 306 D Charge AC...

Page 103: ...ust the load torque properly by replacing or cleaning the development unit 2 Replace or repair the development motor if the load torque is normal 360 D TD sensor Output maximum error K Vt is more than...

Page 104: ...fective connector connection Defective TD sensor The toner density in the developer is different from the initial condition 1 Replace the PCU 369 D TD sensor Initial control voltage error M Same as SC...

Page 105: ...m gear position sensor error When receiving the input signal of drum gear position sensor is not correctly done SC380 is logged Dirty or defective drum gear position sensor 1 Clean the drum gear posit...

Page 106: ...ferbeltcontactsensor does not detect the movement of actuator at the sensor while the motor rotates Dirty transfer belt contact sensor Defective transfer belt contact motor Disconnected connector of t...

Page 107: ...High Voltage Power 1 1 Replace the High Voltage Power 1 2 Reset the cables and components 3 Replace the PCU 491 D High Voltage Power 2 High voltage output error Error signal is detected for 10 times c...

Page 108: ...again one of the fans is defective Remove the covers find the defective fan and replace it 541 A Thermistor error The thermistor output is less than 0 C for six seconds Disconnected thermistor Defecti...

Page 109: ...r 8 seconds after the heating roller reaches the print ready temperature Deformed thermistor Thermistor coming off Defective fusing lamp 547 D Zero cross error The zero cross signal is detected three...

Page 110: ...eck the power supply source 559 A Continuous paper jam at Fusing unit The paper jam occurs three times consecutively at the fusing unit only when the SP 1159 1 is set to 1 ON If not this SP does not o...

Page 111: ...machine No expanded authentication module Defective SD card No DESS module 1 Install the expanded authentication module 2 Install the SD card 3 Install the DESS module 002 B Version error The version...

Page 112: ...roller 4361 B Cache error Cache error in the CPU Defective CPU 1 Replace the controller board B The others Error in OS Defective memory Defective flash memory Defective CPU 1 Replace the controller bo...

Page 113: ...in command does not operate when it is executed Defective CPU devices Defective ASIC devices 1 Replace the controller board B 0610 Detailed error code Timer cut in does not operate even though it is s...

Page 114: ...he controller board 2 Replace the RAM DIMM B 0801 0804 0807 0808 0809 80A Detailed error code An error occurs when checking the TLB Defective CPU devices 1 Replace the controller board B 4002 4005 Det...

Page 115: ...Replace the RAM DIMM 2 Replace the controller board 822 Self Diagnostic Error HDD 3003 B Timeout error 3004 Command error Whenthemainswitchisturned on or starting the self diagnostic the HDD stays bus...

Page 116: ...n RTC device is recognized and the difference between the RTC device and the CPU exceeds the defined limit No RTC device is recognized RTC defective NVRAM without RTC installed Backup battery discharg...

Page 117: ...ler 1 Replace the ROM DIMM 2 Replace the controller 0104 B ROMFS error All areas of the ROM DIMM are checked If the check sum of all programs stored in the ROM DIMM is incorrect this SC code is displa...

Page 118: ...eless LAN or Bluetooth card not detected during operation The wireless LAN or Bluetooth card is not detected after communication is established though the wireless LAN or Bluetooth board is detected L...

Page 119: ...e ready within 30 seconds after the power is supplied to the HDD Loose connection Defective cables Defective HDD Defective controller 1 Check the connection between the HDD and controller 2 Check and...

Page 120: ...SD card access error File system error Device error SD card error occurs when SD card is activated Defective SD card Defective SD card controller 1 For a file system error format the SD card on your P...

Page 121: ...a Overwrite Security Unit B735 Not installed Data Overwrite Security Unit SD card Defective HDD 1 Install the Data Overwrite Security Unit B735 2 Replace the HDD 875 D Delete All error 2 Data area An...

Page 122: ...AM or HDD 2 Initialize the HDD with SP5832 004 099 D Log Data Error 99 Other than above causes 1 Ask your supervisor 877 B HDD Data Overwrite Security SD card error The all delete cannot be executed e...

Page 123: ...he software makes an unexpected operation Defective software Defective controller Software error 1 Reinstall the controller and or engine main firmware 2 See the Note at the end of the SC table 991 C...

Page 124: ...lem may be caused by a software error In this case the following data and information needs to be sent back to your product specialist Symptom Possible Causes Action taken Summary sheet SP mode 1 Serv...

Page 125: ...er roller Check the guide and the transfer roller Defective high voltage supply board Replace high voltage supply board 1 or 2 Defective engine board EGB Replacetheengineboard EGB All black Print Symp...

Page 126: ...ard EGB Light Print Symptom Possible cause Necessary actions Printed images are too weak Loose connection between transfer roller and high voltage supply unit Check the connection between the transfer...

Page 127: ...mm 2 87 inches Defective belt tension roller Replace the transfer belt unit At intervals of 82 2 mm 3 24 inches Defective transfer belt drive roller Replace the transfer belt unit At intervals of 82 5...

Page 128: ...er roller Replace the transfer roller Missing Parts of Images Symptom Possible cause Necessary actions Some parts of images are missing Defective PCU Replace the PCU Defective transfer belt unit Repla...

Page 129: ...lt unit CMY Color Irregular Streaks Symptom Possible cause Necessary actions Unexpected streaks of the same color appear at irregular intervals Defective PCU Replace the PCU Defective transfer belt un...

Page 130: ...Incorrect action of transfer roller Check the transfer roller Defective engine board EGB Replacetheengineboard EGB Unclean separation pad Clean the separation pad Defective spring Replace the spring...

Page 131: ...the transfer belt unit Transfer belt not contacting PCU Check the transfer unit Image not centered when it should be Symptom Possible cause Necessary actions Imagesdonotcometothecenter Incorrect insta...

Page 132: ...ted Shorted Toner end is detected even if there is enough toner 4 Transfer Belt Contact Sensor H CN222 11 Open SC442 Shorted 5 Transfer Roller Contact Sensor L CN222 14 Open SC452 Shorted 6 TD Sensor...

Page 133: ...ity Sensor A A CN231 1 CN231 3 Open Printed image is wrong such as rough image dirty background or weak image Shorted 14 Paper Size Sensor L CN214 17 CN214 15 CN214 14 CN214 13 Open Paper size error S...

Page 134: ...1 16 CN211 20 CN211 19 Open Paper size error Shorted 20 Inverter Sensor L CN211 2 Open Paper jam Z Shorted 21 Fusing Exit Sensor L CN210 13 Open Paper jam A Shorted 22 Paper Overflow Sensor L CN210 10...

Page 135: ...rted 29 Registration Sensor L CN207 14 Open Paper Jam A Shorted 30 Paper Width Sensor H CN207 11 Open Always small paper is detected causing slow printing Shorted Small paper size is not detected 31 P...

Page 136: ...sponse FU3 1A 250V 1A 250V Tray Heater does not turn on FU4 4A 250V 4A 250V No display FU5 6 3A 250V 6 3A 250V SC270 is displayed FU6 6 3A 250V 6 3A 250V SC270 is displayed IOB Fuse Rating Symptom whe...

Page 137: ...LEDs No LEDs are used for this model except for the Network Interface 4 Troubleshooting 136 4...

Page 138: ...adjustments Do not change those SSP settings until it is advised to do so by the technical information Service Mode Operation TheServiceProgramModeisforusebyservicerepresentativesonlysothattheycanpro...

Page 139: ...automatically goes off line when you enter the service mode Accessing the Required Program Use the Up Down arrow keys to scroll through the menu listing 1 Service Controller service modes 2 Engine En...

Page 140: ...TN Thin paper SP Special paper 2 Color Mode Color K Black in B W mode Y M or C Yellow Magenta or Cyan in Full Color mode YMC Only for Yellow Magenta and Cyan FC Cl Full Color mode FC K FC Y FC M or F...

Page 141: ...hand side of the mode number column means that the main switch must be turned off and on to effect the setting change An asterisk to the right hand side of the mode number column means that this mode...

Page 142: ...OK key 5 Set the value with these keys Left Right Moves the cursor to one of the adjacent bits Up Down Changes a bit between 0 and 1 Escape Goes out of the program without saving changes OK Goes out...

Page 143: ...1 Enabled Even if there is no Euro Glyph in the ROM it is possible to load the Euro Glyph data Bit 1 Not used Do not change the setting Bit 2 PCL5e 5c HP4000 HP8000 The left space command is set to 0...

Page 144: ...the user mode 1003 003 Delete Program DFU 1004 Print Summary 1004 001 Service Summary Prints the service summary sheet a summary of all the controller settings 1005 Display Version 1005 001 Printer Ve...

Page 145: ...1200x1200Text 03 1200x600Text 04 600x600Photo 05 1200x600Photo 1103 PrnColorSheet 1103 001 ToneCtlSheet Prints the test page to check the color balance before and after the gamma adjustment 1103 002 C...

Page 146: ...104 045 Set Magenta 5 CTL 1104 065 Set Yellow 5 CTL 1104 006 Set Black 6 CTL 0 to 255 96 1 step 1104 026 Set Cyan 6 CTL 1104 046 Set Magenta 6 CTL 1104 066 Set Yellow 6 CTL 1104 007 Set Black 7 CTL 0...

Page 147: ...t Black 12 CTL 0 to 255 192 1 step 1104 032 Set Cyan 12 CTL 1104 052 Set Magenta 12 CTL 1104 072 Set Yellow 12 CTL 1104 013 Set Black 13 CTL 0 to 255 208 1 step 1104 033 Set Cyan 13 CTL 1104 053 Set M...

Page 148: ...100 to 400 260 1 step 1108 Ext Toner Save 1108 001 Mode 1 Text DFU 1108 002 Mode 2 Text 1108 003 Mode 1 Image 1108 004 Mode 2 Image 1108 005 Mode 1 Line 1108 006 Mode 2 Line 1108 007 Mode 1 Paint 1108...

Page 149: ...Tray 2 Normal RS EGB 10 0 to 10 0 3 0 0 1 mm step 1001 007 Tray 2 Thick EGB 10 0 to 10 0 1 5 0 1 mm step 1001 008 Tray 2 OHP EGB 10 0 to 10 0 0 0 0 1 mm step 1001 009 Tray 3 Normal LS EGB 10 0 to 10...

Page 150: ...GB 10 0 to 10 0 0 0 0 1 mm step 1001 033 Tray 2 Special EGB 10 0 to 10 0 1 5 0 1 mm step 1001 034 Tray 3 Normal 2 LS EGB 10 0 to 10 0 1 0 0 1 mm step 1001 035 Tray 3 Normal 2 RS EGB 10 0 to 10 0 1 0 0...

Page 151: ...ide to side registration for each mode This SP changes the laser main scan start position 10 0 to 10 0 0 0 0 1 mm step 1002 002 Tray 1 EGB 1002 003 Tray 2 EGB 1002 004 Tray 3 EGB 1002 005 Duplex EGB 1...

Page 152: ...6 By pass OHP EGB 1003 017 Duplex Normal LS EGB 1003 018 Duplex Normal RS EGB 1003 019 Duplex Thick EGB 1003 020 Duplex N2 LS EGB 1003 021 Duplex N2 RS EGB 1003 022 Tray 1 Normal 2 LS EGB 1003 023 Tra...

Page 153: ...ss Thick 2 EGB 1003 043 By pass Thin LS EGB 1003 044 By pass Thin RS EGB 1003 045 By pass Special EGB 1003 046 Tray4 Normal LS EGB 1003 047 Tray4 Normal RS EGB 1003 048 Tray4 Thick EGB 1003 049 Tray4...

Page 154: ...5 0 01 step 1004 006 OPC CMY RS EGB 1004 007 Fusing LS EGB Adjusts the paper exit and fusing motor speed 4 00 to 4 00 0 95 0 01 step 1004 008 Fusing RS EGB 1004 009 Transfer Belt LS EGB Adjusts the tr...

Page 155: ...Adjusts the transfer belt motor speed 4 00 to 4 00 0 0 0 01 step 1004 030 Trans Belt RS N2 EGB 1004 031 PFU LS Normal 2 EGB Adjusts the speed of the feed motor in the optional paper tray unit 4 00 to...

Page 156: ...to 4 00 0 0 0 01 step 1004 048 Duplex LS Thick EGB Adjusts the duplex motor speed 4 00 to 4 00 0 36 0 01 step 1004 049 Reverse LS CW TC EGB Adjusts the inverter motor speed 4 00 to 4 00 0 6 0 01 step...

Page 157: ...4 00 to 4 00 0 6 0 01 step 1004 062 Trans Belt LS SP EGB Adjusts the transfer belt motor speed 4 00 to 4 00 0 0 0 01 step 1004 063 PFU LS SP EGB Adjusts the speed of the feed motor in the optional pap...

Page 158: ...080 DEV CMY LS OHP EGB Adjusts the color development motor speed 4 00 to 4 00 0 0 0 01 step 1004 081 OPC CMY LS OHP EGB Adjusts the color OPC motor speed 4 00 to 4 00 1 35 0 01 step 1004 082 Fusing L...

Page 159: ...to 20 8 1deg step Adds this value to the basic fusing temperature for the first page of a new job This extra temperature is necessary because when the printer starts the first page the fusing unit is...

Page 160: ...Low speed RS Regular speed Reload Print ready between jobs Adjusts the fusing unit temperature for each mode 1105 022 Reload Temp EGB 100 to 180 160 1deg step 1105 025 TC1 Simple K EGB 120 to 180 160...

Page 161: ...C RS EGB 120 to 180 165 1deg step 1105 055 N2 Duplex FC LS EGB 120 to 180 150 1deg step 1105 056 N2 Duplex FC RS EGB 120 to 180 165 1deg step 1105 057 TN Simple K LS EGB 120 to 180 135 1deg step 1105...

Page 162: ...e at this time 0 to 230 0 1deg step 1159 Fusing JAM SC Fusing JAM SC Setting 1159 001 Fusing JAM SC EGB Turns on or off the fusing jam SC to detect the three consecutive paper jams at fusing unit 0 or...

Page 163: ...0 to 255 15 1 sheet step 1911 020 Simple Temp 3 EGB This SP controls when the temperature reduction of SP1911 022 is done 0 to 500 15 1 sheet step 1911 021 Simple Temp 1 EGB Adjusts the temperature r...

Page 164: ...er Rotation Control Paper Type TC1 Thick paper 1 TC2 Thick paper 2 OHP SP Special GL Glossy paper 1912 001 Rotation EGB 0 or 1 1 0 Off 1 On When the printer is in the ready condition the nip between t...

Page 165: ...onal time of the fusing roller pre rotation for thick paper 1 1912 011 TC2 Rotat Ext EGB 0 to 255 15 1 sec step Adjusts the additional time of the fusing roller pre rotation for thick paper 2 1912 012...

Page 166: ...ers before the nip measurement 1917 Environ Adapt Fusing Idling Environment Correction The machine automatically adjusts the duration of fusing idling depending on room temperature measured by the tem...

Page 167: ...ected as high temperature 25 to 40 30 1deg step 1917 008 L Standard Temp EGB Sets the threshold temperature detected as low temperature 15 to 30 18 1deg step 1917 009 L Rotation Dec EGB Adjusts the ro...

Page 168: ...decrease for OHP at high temperature 50 to 0 0 1 sec step 1917 019 OHP L Temp Inc EGB Adjusts the temperature increase for OHP at low temperature 0 to 30 10 1deg step 1917 020 SP H Temp Dec EGB Adjust...

Page 169: ...y does not need to be adjusted in the main scan adjustment 2101 001 K M Regist Dot EGB Adjusts the side edge registration by a dot for each mode 128 to 127 0 1 dot step 2101 002 M M Regist Dot EGB 210...

Page 170: ...ine step 2103 002 Trail Ed Width EGB Adds this value to the trailing edge erase margin position in the sub scan direction 127 to 127 71 1 line step 2103 003 Left Ed Width EGB Adds this value to the le...

Page 171: ...ts the LD power at low speed 10 to 200 100 1 step DFU 2105 010 M 0 LS EGB 2105 011 C 0 LS EGB 2105 012 Y 0 LS EGB 2106 Polygon Motor Stop Time 2106 001 EGB Adjusts the time to stop the polygon motor a...

Page 172: ...or 0 to 512 0 1 step 2143 002 PWM Center EGB 2143 003 PWM Right EGB 2143 004 Avg Left EGB Displays the average output from each sensor 0 00 to 5 00 0 00 0 01 volt step 2143 005 Avg Center EGB 2143 006...

Page 173: ...04 K Area 4 EGB 2150 005 K Area 5 EGB 2150 006 K Area 6 EGB 2150 007 K Area 7 EGB 2150 008 K Area 8 EGB 2150 009 K Area 9 EGB 2150 010 K Area 10 EGB 2150 011 K Area 11 EGB 2150 012 K Area 12 EGB 2150...

Page 174: ...150 031 C Area 7 EGB 2150 032 C Area 8 EGB 2150 033 C Area 9 EGB 2150 034 C Area 10 EGB 2150 035 C Area 11 EGB 2150 036 C Area 12 EGB 2150 037 Y Area 1 EGB Adjusts the magnification correction for eac...

Page 175: ...2151 007 K Area 7 EGB 2151 008 K Area 8 EGB 2151 009 K Area 9 EGB 2151 010 K Area 10 EGB 2151 011 K Area 11 EGB 0 to 1024 355 1 dot step 2151 012 K Area 12 EGB 2151 013 M Area 1 EGB 0 to 1024 355 1 do...

Page 176: ...8 EGB 2151 033 C Area 9 EGB 2151 034 C Area 10 EGB 2151 035 C Area 11 EGB 0 to 1024 355 1 dot step 2151 036 C Area 12 EGB 2151 037 Y Area 1 EGB 0 to 1024 355 1 dot step 2151 038 Y Area 2 EGB 2151 039...

Page 177: ...13 K Area 7 EGB 2152 014 K Area 8 EGB 2152 015 K Area 9 EGB 2152 016 K Area 10 EGB 2152 017 M Area 0 EGB 0 10 to 2 00 1 00 0 01 step 2152 018 M Area 1 EGB 2152 019 M Area 2 EGB 2152 020 M Area 3 EGB 2...

Page 178: ...ea 1 EGB 2152 041 Y Area 2 EGB 2152 042 Y Area 3 EGB 2152 043 Y Area 4 EGB 2152 044 Y Area 5 EGB 2152 045 Y Area 6 EGB 2152 046 Y Area 7 EGB 2152 047 Y Area 8 EGB 2152 048 Y Area 9 EGB 2152 049 Y Area...

Page 179: ...ed 0 or 1 1 Alphanumeric 0 Off 1 On 2153 005 Cut In EGB Enables or disables the adjustment during printing The adjustment is done if one of the conditions set with SP2153 012 013 and 015 is satisfied...

Page 180: ...of time has passed after the previous adjustment was done then the adjustment is done again 0 to 1440 360 1 min step 2153 015 Maginificat Error EGB Sets the threshold magnification error from previous...

Page 181: ...8 M S Cor 1200 EGB 256 to 256 0 1 line step 2181 021 C Skew EGB 5000 to 5000 0 1 m step 2181 022 C Bent EGB 2181 023 C M Scan Erro EGB 2181 024 C S Scan Erro EGB 2181 025 C M Cor Dot EGB 127 to 127 0...

Page 182: ...EGB 0 to 9999 0 1 step 2186 009 Failure EGB 0 to 9999 0 1 step 2187 MUSIC Result Automatic Line Position Adjustment Result The following SPs display the skew adjustment values after the line position...

Page 183: ...001 RS K EGB 0 to 3000 2000 1 V step 2202 002 RS M EGB 2202 003 RS C EGB 2202 004 RS Y EGB 2202 006 LS K EGB 2202 007 LS M EGB 2202 008 LS C EGB 2202 009 LS Y EGB 2202 011 Output Control EGB Selects t...

Page 184: ...to 255 204 1 step 2204 002 Environ HH M EGB 0 to 255 196 1 step 2204 003 Environ HH C EGB 0 to 255 197 1 step 2204 004 Environ HH Y EGB 0 to 255 191 1 step 2204 006 Environ H K EGB 0 to 255 197 1 ste...

Page 185: ...RS K EGB 50 to 800 350 1 V step 2212 002 RS M EGB 2212 003 RS C EGB 2212 004 RS Y EGB 2212 005 LS K EGB 2212 006 LS M EGB 2212 007 LS C EGB 2212 008 LS Y EGB 2251 Manual Toner Forced Toner Supply Exe...

Page 186: ...ual Correct EGB Manually sets the environment 0 to 5 0 1 step 0 OFF 1 LL 2 ML 3 MM 4 MH 5 HH 2304 EC Threshold Environment Correction Threshold Humidity Environment A Humidity Absolute Humidity These...

Page 187: ...n Transfer Roller Cleaning Positive or Negative Bias Process Speed Process Speed RS Regular speed LS Low speed 2326 002 Posi Bias RS EGB Adjusts the positive voltage for transfer roller cleaning 0 to...

Page 188: ...A step 2358 002 FC M LS EGB 0 to 60 6 0 0 1 A step 2358 003 FC C LS EGB 2358 004 FC Y LS EGB 2402 Normal K Transfer roller current and discharge plate voltage for the image area of plain paper 1 in B...

Page 189: ...of plain paper 1 in color mode Process Speed Paper Side Process Speed RS Regular speed Paper Side 1st or 2nd 2407 013 RS 1st T Roll2 EGB Adjusts the transfer roller current 0 to 100 30 2 27 3 NA EU 0...

Page 190: ...Paper Type Edge Paper Type N Normal LE Leading Edge 2422 002 T Roll 2 N LE EGB 0 to 200 10 1 mm step 2422 003 Separation N LE EGB 0 to 200 25 1 mm step 2423 Normal K TE Transfer roller current and dis...

Page 191: ...GB 2428 012 T Roll 2 2nd EGB 2432 Normal2 K Transfer roller current and discharge plate voltage for the image area of plain paper 2 in B W mode Process Speed Paper Side Unit Process Speed RS Regular s...

Page 192: ...U 0 1 A step 2437 014 RS 1st Separa EGB Adjusts the discharge plate voltage 0 to 4 2 0 0 1 KV step 2437 021 RS 2nd T Roll 2 EGB 0 to 100 19 5 21 3 NA EU 0 1 A step 2437 022 RS 2nd Separa EGB 0 to 4 2...

Page 193: ...rmal2 K TE Transfer roller current and discharge plate voltage for the trailing edge area of plain paper 2 in B W mode Paper side 1st or 2nd Unit T Roll2 Transfer roller Separation Discharge plate pap...

Page 194: ...paper 1 in B W mode Paper Side 1st or 2nd 2462 007 RS 1st T Roll2 EGB 0 to 100 15 5 0 1 A step 2462 008 RS 1st Separa EGB 0 to 4 2 0 1 kV step 2462 012 RS 2nd T Roll2 EGB 0 to 100 25 0 0 1 A step 2462...

Page 195: ...he leading edge area of glossy paper 2 in B W mode Paper Side 1st or 2nd 2472 007 RS 1st T Roll2 EGB 0 to 100 12 5 0 1 A step 2472 008 RS 1st Separa EGB 0 to 4 2 0 1 kV step 2472 012 RS 2nd T Roll2 EG...

Page 196: ...nd discharge plate voltage correction for the leading edge area of special paper 1 in B W mode Paper Side 1st or 2nd 2481 007 RS 1st T Roll2 EGB 0 to 400 100 5 step The value displayed on the LCD is d...

Page 197: ...the leading edge area of glossy paper 2 in B W mode Paper Side 1st or 2nd 2491 007 RS 1st T Roll2 EGB 0 to 400 100 5 step The value displayed on the LCD is different from these SP s values For example...

Page 198: ...aper Side 1st or 2nd Unit T Roll2 Transfer roller Separa Discharge plate paper separation 2501 007 T Roll 2 1st EGB Adjusts the transfer roller current 0 to 100 9 2 0 1 A step 2501 008 Separation 1st...

Page 199: ...area of thick paper 1 in B W mode Paper Side 1st or 2nd 2523 003 Separation EGB 0 to 400 100 5 step The value displayed on the LCD is different from these SP s values For example 20 on the LCD actuall...

Page 200: ...s the discharge plate voltage 0 to 4 2 0 0 1 KV step 2536 Thick2 FC Transfer roller current and discharge plate voltage for the image area of thick paper 2 in color mode 2536 013 Transfer Roller 2 EGB...

Page 201: ...or the leading edge area of thick paper 2 in color mode 2556 003 Separation EGB 0 to 400 100 5 step The value displayed on the LCD is different from these SP s values For example 20 on the LCD actuall...

Page 202: ...plate voltage correction for the trailing edge area of special paper 1 in color mode 2568 003 Separation EGB 0 to 400 100 5 step The value displayed on the LCD is different from these SP s values For...

Page 203: ...ller current and discharge plate voltage for the image area of OHP in B W mode Unit T Roll2 Transfer roller Separa Discharge plate paper separation 2601 002 Transfer Roller2 EGB Adjusts the transfer r...

Page 204: ...Switch timing from normal to trailing edge OHP Paper Type Edge Paper Type OHP TE Trailing Edge 2624 002 T Roll 2 OHP TE EGB 0 to 200 10 1 mm step 2624 003 Separa OHP TE EGB 0 to 200 30 1 mm step 2626...

Page 205: ...to 60 12 3 0 1 A step 2633 008 Separation LS EGB Adjusts the discharge plate voltage 0 to 4 2 0 0 1 KV step 2636 Thin FC Transfer roller current and discharge plate voltage for the image area of thin...

Page 206: ...m step 2652 003 Separation TN LE EGB 0 to 200 25 1 mm step 2653 Thin K TE Transfer roller current and discharge plate voltage correction for the trailing edge area of thin paper in B W mode 2653 003 S...

Page 207: ...discharge plate voltage for the image area of special paper 3 in B W mode Paper Side 1st or 2nd 2751 007 T Roll 2 1st EGB Adjusts the transfer roller current for 1st side 0 to 100 7 5 0 1 A step 2751...

Page 208: ...rom normal to leading edge special paper 3 Paper Type Edge Paper Type TN Thin TE Trailing Edge 2772 002 T Roll 2 Sp3 TE EGB 0 to 200 10 1 mm step 2772 003 Separation TN TE EGB 0 to 200 25 1 mm step 27...

Page 209: ...e SP s values For example 20 on the LCD actually means 100 2778 007 T Roll 2 1st EGB 2778 012 T Roll 2 2nd EGB 2901 T2 N Size 4 Transfer Roller Current Correction for Humidity Plain paper 1 Paper widt...

Page 210: ...1275 310 5 step 2901 021 HH LS K 1st EGB 0 to 1275 350 5 step 2901 022 HH LS K 2nd EGB 0 to 1275 540 570 NA EU 5 step 2901 023 HH LS FC 1st EGB 0 to 1275 290 5 step 2901 024 HH LS FC 2nd EGB 0 to 1275...

Page 211: ...B 0 to 1275 350 5 step 2902 017 HH RS K 1st EGB 0 to 1275 455 5 step 2902 018 HH RS K 2nd EGB 0 to 1275 400 5 step 2902 019 HH RS FC 1st EGB 0 to 1275 165 5 step 2902 020 HH RS FC 2nd EGB 0 to 1275 31...

Page 212: ...C 2nd EGB 0 to 1275 310 5 step 2903 013 MM LS K 1st EGB 0 to 1275 150 5 step 2903 014 MM LS K 2nd EGB 0 to 1275 335 5 step 2903 015 MM LS FC 1st EGB 0 to 1275 145 5 step 2903 016 MM LS FC 2nd EGB 0 to...

Page 213: ...5 step 2904 008 LL LS FC 2nd EGB 0 to 1275 235 5 step 2904 009 MM RS K 1st EGB 0 to 1275 230 5 step 2904 010 MM RS K 2nd EGB 0 to 1275 345 5 step 2904 011 MM RS FC 1st EGB 0 to 1275 150 5 step 2904 01...

Page 214: ...LS FC EGB 0 to 1275 165 5 step 2905 005 MM RS K EGB 0 to 1275 130 5 step 2905 006 MM RS FC EGB 0 to 1275 125 5 step 2905 007 MM LS K EGB 0 to 1275 150 5 step 2905 008 MM LS FC EGB 0 to 1275 145 5 ste...

Page 215: ...rection for Humidity Thick Paper 1 Paper width between A5 and A6 Environment Process Speed Color Paper Side LS Low Speed RS Regular Speed Paper Side 1st or 2nd The value displayed on the LCD is differ...

Page 216: ...2 LL LS K 2nd EGB 0 to 1275 410 5 step 2908 003 LL LS FC 1st EGB 0 to 1275 165 5 step 2908 004 LL LS FC 2nd EGB 0 to 1275 400 5 step 2908 005 MM LS K 1st EGB 0 to 1275 265 5 step 2908 006 MM LS K 2nd...

Page 217: ...ar Speed The value displayed on the LCD is different from these SP s values For example 20 on the LCD actually means 100 2910 001 LL LS K EGB 0 to 1275 205 5 step 2910 002 LL LS FC EGB 0 to 1275 165 5...

Page 218: ...1 106 HH LS FC EGB 0 to 1275 270 5 step 2912 T2 SP Size5 Transfer Roller Current Correction for Humidity Special paper Paper width A6 or less Environment Process Speed Color LS Low Speed RS Regular Sp...

Page 219: ...S K 1st EGB 0 to 1275 160 5 step 2913 002 LL RS K 2nd EGB 0 to 1275 220 5 step 2913 003 LL RS FC 1st EGB 0 to 1275 130 5 step 2913 004 LL RS FC 2nd EGB 0 to 1275 185 5 step 2913 005 LL LS K 1st EGB 0...

Page 220: ...ess Environment Process Speed Color LS Low Speed RS Regular Speed The value displayed on the LCD is different from these SP s values For example 20 on the LCD actually means 100 2914 001 LL RS K 1st E...

Page 221: ...HH LS FC 1st EGB 0 to 1275 290 5 step 2914 024 HH LS FC 2nd EGB 0 to 1275 335 5 step 2915 T2 GL2 Size4 Transfer Roller Current Correction for Humidity Glossary paper2 Paper width between A5 and A6 En...

Page 222: ...19 HH RS FC 1st EGB 0 to 1275 165 5 step 2915 020 HH RS FC 2nd EGB 0 to 1275 310 5 step 2915 021 HH LS K 1st EGB 0 to 1275 350 5 step 2915 022 HH LS K 2nd EGB 0 to 1275 465 5 step 2915 023 HH LS FC 1s...

Page 223: ...K 2nd EGB 0 to 1275 350 5 step 2916 015 MM LS FC 1st EGB 0 to 1275 295 5 step 2916 016 MM LS FC 2nd EGB 0 to 1275 350 5 step 2916 017 HH RS K 1st EGB 0 to 1275 455 5 step 2916 018 HH RS K 2nd EGB 0 t...

Page 224: ...age Correction for HH Humidity at the Leading Edge Paper Type Process Speed Color Paper Type Normal Thin Process Speed LS Low speed RS Regular speed The value displayed on the LCD is different from th...

Page 225: ...p 2938 007 LS FC 1st EGB 0 to 1275 75 5 step 2938 008 LS FC 2nd EGB 0 to 1275 80 5 step 2939 T2 LL GL2 Transfer Roller Current Correction for Humidity LL Environment Glossary paper2 Process Speed Colo...

Page 226: ...2948 007 LS FC 1st EGB 0 to 1275 90 5 step 2948 008 LS FC 2nd EGB 0 to 1275 90 5 step 2949 T2 ML GL2 Transfer Roller Current Correction for Humidity ML Environment Glossary paper2 Process Speed Color...

Page 227: ...58 007 LS FC 1st EGB 0 to 1275 120 5 step 2958 008 LS FC 2nd EGB 0 to 1275 120 5 step 2959 T2 MH GL2 Transfer Roller Current Correction for Humidity MH Environment Glossary paper2 Process Speed Color...

Page 228: ...968 007 LS FC 1st EGB 0 to 1275 140 5 step 2968 008 LS FC 2nd EGB 0 to 1275 135 5 step 2969 T2 HH GL2 Transfer Roller Current Correction for Humidity HH Environment Glossary paper2 Process Speed Color...

Page 229: ...XX Process 3001 Vt Display Vt Display Color 3001 001 K EGB Displays the output voltage of TD sensor for each color 0 00 to 5 00 0 01 0 01 V step 3001 002 M EGB 3001 003 C EGB 3001 004 Y EGB 3002 Vcnt...

Page 230: ...tation Time TS Target Toner Sensor Target Value Color 3011 001 Agitation K EGB Adjusts the agitation time for the developer for each color 0 to 300 65 1 sec step 3011 002 Agitation M EGB 3011 003 Agit...

Page 231: ...er limit Vtref voltage for each color 0 10 to 5 00 1 60 0 01 V step 3041 002 Lower Limit M EGB 3041 003 Lower Limit C EGB 3041 004 Lower Limit Y EGB 3041 005 Upper Limit K EGB DFU 3041 006 Upper Limit...

Page 232: ...ower limit Vt voltage for each color 0 10 to 5 00 2 00 0 01 V step 3051 002 Low Vt Thr M EGB 3051 003 Low Vt Thr C EGB 3051 004 Low Vt Thr Y EGB 3051 005 High Vt Thr K EGB DFU 3051 006 High Vt Thr M E...

Page 233: ...Pattern Setting Color DFU 3104 001 m a Corr Step K EGB Adjusts the change amount of toner at the density change rate of the ID sensor pattern 0 to 0 250 0 015 0 001 mg cm2 step 3104 002 m a Corr Step...

Page 234: ...o 1 0000 0 0000 0 0001 step 3143 K5 Display Color 3143 002 M EGB Displays the P sensor K5 for each color 0 0000 to 5 0000 1 2500 0 0001 step 3143 003 C EGB 3143 004 Y EGB 3145 Vmin 3145 001 Upper Limi...

Page 235: ...5 00 0 00 0 01 V step 3151 002 Regular M EGB 3151 003 Regular C EGB 3151 004 Regular Y EGB 3151 005 Diffusion K EGB Displays the Vsg output from ID sensor for each mode 0 00 to 5 00 0 00 0 01 V step 3...

Page 236: ...the counter of the toner near end for each mode 0 to 30 0 1 step 3202 002 Counter M EGB 3202 003 Counter C EGB 3202 004 Counter Y EGB 3301 Toner Mode Toner Supply Control Color 3301 001 K EGB Selects...

Page 237: ...Upper Limit C EGB 3304 004 Upper Limit Y EGB 3304 005 Lower Limit K EGB Adjusts the lower limit of toner supply rate for each mode 0 to 800 100 10 msec step 3304 006 Lower Limit M EGB 3304 007 Lower...

Page 238: ...12 Coefficient 3 Y EGB 3306 013 Coefficient 4 K EGB Adjusts the time of the toner supply in hybrid control mode 0 10 to 5 00 0 1 0 01 step 3306 014 Coefficient 4 M EGB 3306 015 Coefficient 4 C EGB 330...

Page 239: ...method of the process control 0 to 3 0 1 step 0 Auto 1 Fixed 2 Auto LS 3 Auto Table fixed Do not use settings 2 and 3 3511 Pntr Display Process Control Table Display Color 3511 001 K EGB Displays the...

Page 240: ...ep 3531 003 C EGB 3531 004 Y EGB 3541 TD Setting Toner Density Adjustment Setting 3541 001 EGB 0 or 1 0 0 On 1 Off 3551 PC SelfChk Process Control Self check 3551 001 Job End 1 K EGB At the end of a j...

Page 241: ...eshold Temperature Humidity of the process control 0 to 100 6 0 1 g m3 step 3554 003 Time 2 EGB Adjusts the threshold Time for developer mixing after turning the power on 0 to 200 0 36 0 0 1 H step 35...

Page 242: ...se SelfChk No Use Self check 3558 001 Maximum Repeat EGB Adjusts the maximum repeat times of the process control 0 to 100 10 1 time step 3561 Dev g Display Development gamma Display Color 3561 001 K E...

Page 243: ...lays the current Vb value for each mode 0 to 800 350 1 V step 3575 002 RS M EGB 3575 003 RS C EGB 3575 004 RS Y EGB 3575 005 LS K EGB 3575 006 LS M EGB 3575 007 LS C EGB 3575 008 LS Y EGB 3576 Charge...

Page 244: ...e 0 0 to 3 0 1 9 0 001 kV step 3577 002 AC RS M EGB 3577 003 AC RS C EGB 3577 004 AC RS Y EGB 3577 005 AC LS K EGB 3577 006 AC LS M EGB 3577 007 AC LS C EGB 3577 008 AC LS Y EGB 3581 LD Control LD Pow...

Page 245: ...color 3602 001 SupplySet K EGB 0 to 30 20 1 step 3602 002 SupplySet M EGB 3602 003 SupplySet C EGB 3602 004 SupplySet Y EGB 3606 Dev Setup Developer Initialization Setting DFU Specifies the maximum ti...

Page 246: ...006 Low Vt M EGB 3612 007 Low Vt C EGB 3612 008 Low Vt Y EGB 3612 009 DEV SetUp K EGB 3612 010 DEV SetUp M EGB 3612 011 DEV SetUp C EGB 3612 012 DEV SetUp Y EGB 3701 Low Resolution Threshold Color SP...

Page 247: ...is larger than this threshold value 0 to 50 20 1 step 3721 003 Toner refresh coef EGB Toner refreshing coefficient DFU 0 to 100 100 1 step 3721 004 Interval Bk EGB Specifies the interval of the proces...

Page 248: ...l Initializes all the developers 3820 Process Cont Process Control 3820 001 Executes the process control Press the Enter key to execute the initialization after the machine asks Execute 3821 P Ctl Res...

Page 249: ...the counting method if the meter charge mode is enabled with SP5 930 001 0 to 2 1 0 Developments 1 Pages 2 Coverage range 5051 Refill Toner Disp Toner Refill Display 5051 001 Refill Toner Disp CTL En...

Page 250: ...0 or 1 0 0 Off 1 On 5302 Set Time 5302 002 Time difference CTL Adjusts the RTC real time clock time setting for the local time zone 1440 to 1440 NA EU CH 1 minute step NA 300 EU 60 CH 480 5307 Summer...

Page 251: ...P 1st and 2nd digits The month 1 to 12 3rd digit The week of the month 0 to 5 4th digit The day of the week 0 to 6 Sunday to Saturday 5th and 6th digits The hour 00 to 23 The 7th and 8 digits must be...

Page 252: ...1 The jam alarm occurs when the jam alarm counter gets to 10 0 to 3 3 1 step 0 Disables the jam alarm 1 1 5K 2 3K 3 6K Thealertissenttothee mailaddressthatisspecified for the system administrator usi...

Page 253: ...or the system administrator using a browser and the built in web server Web Image Monitor WhenSP5 866 001issetto 1 thisSPisenabled 5507 133 Interval A4 CTL 5507 134 Interval A5 CTL 5507 142 Interval B...

Page 254: ...1and 015 These cannot be reset with SP mode 5801 002 Engine Resets or deletes the engine related data 5801 003 SCS Clears the system settings 5801 004 IMH Clears IMH data DFU 5801 005 MCS Clears MCS d...

Page 255: ...itch has to be turned off and on after using the free run mode for a test 5803 Input Check See Input Check Table 5804 Output Check See Output Check Table 5808 Destination Destination Code Display 5808...

Page 256: ...inted with the user s Counter menu if the Meter Charge mode is selected with SP5 930 1 This can be up to 19 characters both numbers and alphabetic characters can be input 5813 Power Freqency 5813 001...

Page 257: ...e SOAP method via port 80 0 to 1 0 1 step 0 Disables 1 Enables 5816 021 Function Flag CTL 0 or 1 0 0 Not registered 1 Registered 5816 022 Install Status CTL This SP displays the Cumin installation sta...

Page 258: ...CTL This SP sets the HTTP proxy certification user name The length of the name is limited to 31 characters Any character beyond the 31st character is ignored This name is customer information and is...

Page 259: ...etion of this event 16 The storing of the certification has failed and the GW URL is being notified of the failure of this event 17 The certification update request has been received from the GW URL t...

Page 260: ...te is done with the firmware files from the URL 5816 086 Firmware Size CTL Allows the service technician to confirm the size of the firmware data files during the firmware update execution 5816 087 CE...

Page 261: ...are set 1 The Cumin device is being set Only Box registration is completed In this status the Basil unit cannot answer a polling request 2 The Cumin device is set In this status the Basil unit cannot...

Page 262: ...ration result 0 Succeeded 2 Registration in progress 3 Proxy error proxy enabled 4 Proxy error proxy disabled 5 Proxy error Illegal user name or password 6 Communication error 7 Certification update e...

Page 263: ...vice 2391 Two registrations for same device 2392 Parameter error 2393 Basil not managed 2394 Device not managed 2395 Box ID for Basil is illegal 2396 Device ID for Basil is illegal 2397 Incorrect ID2...

Page 264: ...0 or 1 1 0 Disabled 1 Enabled Selecting 0 disables bi directional data transmission 5828 052 ECP CTL Switches the ECP setting for Centronics off on 0 or 1 1 0 Disabled 1 Enabled With 1 selected SP5 8...

Page 265: ...r the wireless LAN or Ethernet 5828 147 Active IPv6 Stat 1 Displays the IPv6 stateless address 1 to 5 for the wireless LAN or Ethernet 5828 149 Active IPv6 Stat 2 5828 151 Active IPv6 Stat 3 5828 153...

Page 266: ...able for data transmission via the wireless LAN The number of channels available varies according to location The default settings are set for the maximum end of the range for each area Adjust the upp...

Page 267: ...2M reserved 5840 011 WEP Key Select CTL Selects the WEP key 00 to 11 00 1 binary 00 Key 1 01 Key 2 Reserved 10 Key 3 Reserved 11 Key 4 Reserved 5804 042 Fragment Thresh CTL Adjusts the fragment thresh...

Page 268: ...og for each bit 0 or 1 1 1 step 0 Prints 1 Not print Bit switches Bit 0 System or other related application Bit 1 Captured related application Bit 2 Certification related application Bit 3 Address rel...

Page 269: ...m number of retries 0 to 99 3 1 step 5845 022 Instant Trans Off CTL Switches instant transmission off on 0 to 1 1 1 1 Off Instant transmission not possible with network setting errors 0 On Instant tra...

Page 270: ...ta is in 0 to 30 1 0 Unconfirmed 1 SD Slot 1 2 SD Slot 2 4 USB Flash ROM 20 HDD 30 Nothing 5846 046 IniSet All AddrB CTL This SP clears all the setting information managed in UCS and address book info...

Page 271: ...ddress book Bit Meaning Bit0 Checks both upper lower case characters Bit1 Japan Only Bit2 to 7 5846 062 Compl Opt1 CTL 0 to 32 0 1 step Use this SP to set the conditions for password entry to access t...

Page 272: ...ess book Specifically this SP limits the password entry to symbols and defines the length of the password This SP does not normally require adjustment This SP is enabled only after the system administ...

Page 273: ...Interval Transmitting 5849 Installation Date 5849 001 Display CTL Enables or disables the udirectory access limitation 0000 Disabled 0001 Enabled 5849 002 Print CTL Determines whether the installation...

Page 274: ...g CTL Deletes the debug log from the SD card 5857 013 Dsply SD Space CTL Shows the free space on the SD card 5857 014 SD to SD Latest CTL Copies the most recent 4 MB of the debug log from an SD card t...

Page 275: ...TL Sets the key number of a specific event see the note below whose logs are saved in the specified storage place see the note below When multiple key numbers are assigned the logs are collected in th...

Page 276: ...ess the SMTP server after the authentication on the POP server 0 to 10000 300 1 ms step 5860 009 Mail Receive Pro CTL Sets the protocol of receiving e mail 1 to 3 1 1 step 1 POP3 2 IMAP4 3 SMTP 5860 0...

Page 277: ...es whether the FROM item of the mail header is switched to the validated account after the SMTP server is validated 0 or 1 0 1 step 0 No From item not switched 1 Yes From item switched 5860 025 SMTP A...

Page 278: ...isk size for the e mail transfer function 0 or 1 0 1 step 0 On 1 Off 5870 Common Key Info Writi Common Key Information Writing 5870 001 Writing CTL Writes the authentication data used for NRS in the m...

Page 279: ...87 then touch EXECUTE 3 Touch Execute in the message when you are prompted 5888 Personal Information Protect Selects the protection level for logs 0 to 1 0 1 0 No authentication No protection for logs...

Page 280: ...SP is activated only when the SP5930 001 is set to 1 0 or 1 0 0 OFF 1 ON 5930 014 Mid Trans Unit EGB Displays or does not display the end display for the transfer belt unit This SP is activated only...

Page 281: ...ays the SC codes detected The 10 most recently detected SC Codes are displayed on the screen and also can be seen on the SMC logging outputs 7403 002 Latest 1 CTL 7403 003 Latest 2 CTL 7403 004 Latest...

Page 282: ...Duplex Jam Sensor 1 does not get ON 7504 013 Duplex Exit CTL Duplex Jam Sensor 2 does not get ON 7504 015 Bank Paper Feed CTL Optional Paper Feed Sensor does not get ON 7504 016 Fusing Entrance CTL F...

Page 283: ...003 Latest 2 CTL 7507 004 Latest 3 CTL 7507 005 Latest 4 CTL 7507 006 Latest 5 CTL 7507 007 Latest 6 CTL 7507 008 Latest 7 CTL 7507 009 Latest 8 CTL 7507 010 Latest 9 CTL 7801 Memory Version PN Memor...

Page 284: ...S Tray 2 EGB 7803 015 S Tray 3 EGB 7803 016 S Tray 4 EGB 7803 017 R PCU K EGB Displays the number of revolutions of motors or clutches for each current maintenance unit 0 to 9999999 0 1 revolution ste...

Page 285: ...03 040 R PCU Y EGB 7803 045 R Trans Belt Unit EGB 7803 046 R T Roll 2 EGB 7803 047 R Fusing Unit EGB 7803 050 PCU Life K EGB Displays the PCU unit life 999 to 999 100 1 step 7803 051 PCU Life Col EGB...

Page 286: ...4 012 S By pass 7804 013 S Tray 1 7804 014 S Tray 2 7804 015 S Tray 3 7804 017 S Toner K 7804 018 S Toner M 7804 019 S Toner C 7804 020 S Toner Y 7804 021 Toner Supply K 7804 022 Toner Supply M 7804 0...

Page 287: ...7810 001 All Clear Clears the all Engine counters other than the total counter SP7812 7812 Total Cnt Rst Total Counter Reset 7812 001 Color Counter Clears the total color counter 7812 002 Black Counte...

Page 288: ...roller at tray 1 7815 010 S Tray 2 Clears the replacement counter and the previous unit counter of the Paper pick up roller at tray 2 7815 011 S Tray 3 Clears the replacement counter and the previous...

Page 289: ...ws the total storage size 7853 Rep Count Disp Replacement Counter Display Sheets Unit Color Trans Belt Unit Transfer Belt unit Waste Toner Waste Toner Bottle Toner Toner Bottle 7853 002 PCU K EGB Disp...

Page 290: ...601 023 7855 001 Coverage Range 1 CTL 1 to 200 5 1 7805 002 Coverage Range 2 CTL 1 to 200 20 1 7901 Assert Info 7901 001 File Name CTL Records the location where a problem is detected in the program T...

Page 291: ...es 0 to 9999999 0 1 step 7906 027 Toner Supply M EGB 7906 028 Toner Supply C EGB 7906 029 Toner Supply Y EGB 7906 030 R PCU K EGB Displays the value given by the following formula Current count Yield...

Page 292: ...lays the remaining toner rate 0 to 100 100 1 step 7931 013 Toner End EGB Displays the toner end record 7931 014 Refill Flag EGB Displays the refilling record 7931 015 R Total Counter EGB Displays the...

Page 293: ...d Date EGB 7932 011 Serial No EGB 7932 012 Remaining Toner EGB Displays the remaining toner rate 0 to 100 100 1 step 7932 013 Toner End EGB Displays the toner end record 7932 014 Refill Flag EGB Displ...

Page 294: ...3 009 Recycle Count EGB 7933 010 Prod Date EGB 7933 011 Serial No EGB 7933 012 Remaining Toner EGB Displays the remaining toner rate 0 to 100 100 1 step 7933 013 Toner End EGB Displays the toner end r...

Page 295: ...007 Maintenance ID EGB 7934 008 New EGB 7934 009 Recycle Count EGB 7934 010 Prod Date EGB 7934 011 Serial No EGB 7934 012 Remaining Toner EGB Displays the remaining toner rate 0 to 100 100 1 step 7934...

Page 296: ...Fusing EGB 0 to 255 100 1 K step 7935 006 R Fusing EGB 0 to 200 00 170 54 0 01 Km step 7936 PM Count Reset Preventive Maintenance Counter Reset 7936 001 All Resets the following SP counters SP3251 001...

Page 297: ...tle 7941 008 Installed Date EGB Displays the installed date of the one before the second previous bottle 7941 009 Total Count EGB Displays the total counter of the one before the second previous bottl...

Page 298: ...total counter of the one before the previous bottle TonerLog3 M 7942 007 S N EGB Displays the serial number of the one before the second previous bottle 7942 008 Installed Date EGB Displays the instal...

Page 299: ...05 Installed Date EGB Displays the installed date of the one before the previous bottle 7943 006 Total Counter EGB Displays the total counter of the one before the previous bottle TonerLog3 C 7943 007...

Page 300: ...ter of the previous bottle TonerLog2 Y 7944 004 S N EGB Displays the serial number of the one before the previous bottle 7944 005 Installed Date EGB Displays the installed date of the one before the p...

Page 301: ...r units that are not supported by Model G P1a and P1b The counters in Data Log 2 are cleared by SP5 801 Memory Clear or SP7 808 Counter Reset Keys and abbreviations in Data Log 2 Program related keys...

Page 302: ...to 9999999 0 1 When documents already stored on the document server are printed the counter of the application program that executes the print job increases 8061 T FIN Jobs CTL Finish post print proce...

Page 303: ...obs that try to output a specific number of pages 0 to 9999999 0 1 001 1 Page 008 21 to 50 Pages 002 2 Pages 009 51 to 100 Pages 003 3 Pages 010 101 to 300 Pages 004 4 Pages 011 301 to 500 Pages 005 5...

Page 304: ...ult of a printer jam 8391 LSize PrtPGS Large size print pages CTL ThenumberofsheetsprintedonA3 DLTandlarger sizes 0 to 9999999 0 1 8411 Prints Duplex Prints Duplex CTL The number of sheets used in dup...

Page 305: ...ave saved Partiallyprintedsheetsarealsocountedas1page e g thelastpageinthe4 Upmodeisonlypartially printed when the documents have 5 6 or 7 pages 9 10 or 11 pages 13 14 or 15 pages and so on Here is a...

Page 306: ...including page numbering and date stamping 8441 T PrtPGS Ppr Size CTL Print pages Paper size 8444 P PrtPGS Ppr Size CTL 8447 O PrtPGS Ppr Size CTL The number of sheets of a specific paper size that t...

Page 307: ...types 0 to 9999999 0 1 001 Normal 005 Normal Back 002 Recycled 006 Thick Back 003 Special 007 OHP 004 Thick 008 Other These counters increase when the paper is output On the other hand the PM counter...

Page 308: ...on the document server is not counted Blank cover sheets and slip sheets are regarded as 100 8481 T PrtPGS TonSave CTL Print pages Toner save 8484 P PrtPGS TonSave CTL The number of pages printed wit...

Page 309: ...Stack 006 Punch 003 Staple 007 Other 004 Booklet Even if the pages are too many for the finisher to staple all pages are counted including unstapled pages The counter of stapling 003 increases by 1 wh...

Page 310: ...1 8584 001 B W 8584 004 Single Color 8584 002 Mono Color 8584 005 Two Color 8584 003 Full Color 8591 O Counter CTL Other counter The number of A3 DLT duplex printing or staples 0 to 9999999 0 1 8591 0...

Page 311: ...st BK EGB The number of toner bottles bottles already replaced 0 to 9999999 0 1 8781 002 Last Y EGB 8781 003 Last M EGB 8781 004 Last C EGB 8801 Toner Remain CTL Toner remain 8801 001 K CTL The percen...

Page 312: ...1 K EGB The number of printed sheets of a specific coverage ratio 0 to 9999999 0 1 002 Y EGB 003 M EGB 004 C EGB For example SP8 851 001 displays the number of printed sheets whose black coverage rati...

Page 313: ...uts in each coverage rate 0 to 9999999 0 1 8921 002 Coverage Y CTL 8921 003 Coverage M CTL 8921 004 Coverage C CTL 8921 011 Coverage P Bk CTL 8921 012 Coverage P Y CTL 8921 013 Coverage P M CTL 8921 0...

Page 314: ...er includes the time when the background printing is being executed The counter does not include the time when the main power switch is off 8941 006 SC CTL The total downtime caused by SC codes 8941 0...

Page 315: ...eed 9001 084 Vc Shift EGB 0 to 65535 0 1 step Filming Remov Filming Removal Job end 9001 099 Interval E K EGB Displays the counter that counts the number of sheets in black and white printing mode fro...

Page 316: ...ma Table Process Speed Color RS Regular Speed LS Low Speed Adjusts the gamma table lists for each mode 9903 028 OHP K3 EGB 0 to 31 7 1 step 9903 031 OHP M3 EGB 9903 034 OHP C3 EGB 9903 037 OHP Y3 EGB...

Page 317: ...tial EGB Performs the developer initializing for black 9910 006 M TC Initial EGB Performs the developer initializing for magenta 9910 007 C TC Initial EGB Performs the developer initializing for cyan...

Page 318: ...Full Specifies the number of sheets to be printed after waste toner near full 9914 001 Print 1 EGB 0 to 5000 1250 1 step 9914 002 Print 2 EGB 0 to 5000 250 1 step 9914 003 Print 3 EGB 0 to 5000 125 1...

Page 319: ...GB 9923 008 C Vt Normal Speed EGB 9923 009 Y Vt Normal Speed EGB 9923 010 K Vt Half Speed EGB 9923 011 M Vt Half Speed EGB 9923 012 C Vt Half Speed EGB 9923 013 Y Vt Half Speed EGB 9923 014 Agitate Ti...

Page 320: ...r OPC Motor Locked Not locked 1 Black OPC Development Motor Locked Not locked 2 Color Development Motor Locked Not locked 3 Paper Feed Fusing Motor Locked Not locked 4 Registration Sensor Paper detect...

Page 321: ...Not Pushed 3 Paper Size Sensor 4 Pushed Not Pushed 4 Paper Width Sensor Pushed Not Pushed 5 Paper Height Sensor 1 Pushed Not Pushed 6 Paper Height Sensor 2 Pushed Not Pushed 7 Paper End Sensor Not En...

Page 322: ...locked 5 Drive Unit Fan Locked Not locked 6 Paper Exit Fan Locked Not locked 7 Not used 014 Input Check 14 0 Toner End Sensor Y End Not end 1 Toner End Sensor C End Not end 2 Toner End Sensor M End N...

Page 323: ...4 Transfer Belt New Unit Detection New Old 5 7 Not used 017 Input Check 17 0 4 Not used 5 Front Door Sensor Close Open 6 7 Not used 020 Input Check 20 0 Tray 2 Paper Near End Sensor 1 Pushed Not Pushe...

Page 324: ...Not Pushed Output Check Table 5804 Output Check 5804 001 Fusing Fan H Fusing Unit Fan High speed 5804 002 Fusing Fan L Fusing Unit Fan Low speed 5804 003 PSU Fan PSU Fan 5804 005 Polygon Fan Polygon...

Page 325: ...04 044 Duplex Exit Motor Duplex Motor 5804 060 Paper Feed Clutch Paper Feed Clutch 5804 061 Relay Clutch Relay Transport Clutch 5804 062 Regist Clutch Registration Clutch 5804 063 Develop Clutch Devel...

Page 326: ...er Negative Voltage 5804 200 Y TD Sensor Vcnt TD Sensor Vcnt Yellow 5804 201 C TD Sensor Vcnt TD Sensor Vcnt Cyan 5804 202 M TD Sensor Vcnt TD Sensor Vcnt Magenta 5804 203 K TD Sensor Vcnt TD Sensor V...

Page 327: ...port WebSystem Web Service application Web Support FONT Page description language PostScript3 PS3 Font FONT1 Font Fonr DESS Security control Security Module PictBridge PictBridge control PictBridge SD...

Page 328: ...is in progress before you start the firmware update procedure Updating Firmware File Arrangement How the Program Works The firmware update program for this machine searches the folder romdata for nec...

Page 329: ...lders The diagram shows an example Three folders log nvramdata and prt are outside romdata These folders can store debug logs NVRAM data and captured files respectively Update Procedure 1 Turn off the...

Page 330: ...e firmware modules one by one 11 To select the firmware push the OK key Make sure that the selected firmware is high lighted 12 If you update more than one firmware program at the same time find each...

Page 331: ...orrectly connected Uploading NVRAM Data Copy the data from the NVRAM to an SD card referred to as to upload NVRAM data in this section before you replace the NVRAM If you cannot upload NVRAM data manu...

Page 332: ...VRAM Data Copy the data from the SD card to the NVRAM referred to as to download NVRAM data in this section afteryoureplacetheNVRAM IfyoucannotdownloadNVRAMdata manuallyinputthenecessarysettings refer...

Page 333: ...ter the SP mode 8 Do SP5 846 051 Backup All Addr Book 9 Exit the SP mode and then turn off the main power switch 10 Remove the SD card from SD card slot 2 11 Install the SD slot cover on SD card slot...

Page 334: ...on 20 Cannot map logical address Make sure the SD card is inserted correctly 21 Cannot access memory HDD connection incorrect or replace hard disks 22 Cannot decompress compressed data Incorrect ROM d...

Page 335: ...e correct update data then install again 40 Engine module download failed Replace the update data for the module on the SD card and try again or replace the EGB board 42 Operation panel module downloa...

Page 336: ...iagnostics The machine automatically starts the self diagnostics just after the power has been turned on 2 SC detection The machine automatically detects SC conditions at power on or during operation...

Page 337: ...5 Service Tables 336 5...

Page 338: ...til the Save Debug Log function has been switched on and a target has been selected 1 Enter the SP mode and switch the Save Debug Log feature on On the LCD panel open SP5857 1 Under 5857 Save Debug Lo...

Page 339: ...ey Then press OK key This example shows an entry for SC670 For details about SC code numbers please refer to the SC tables in Chpater 4 Troubleshooting 5 Select one or more memory modules for reading...

Page 340: ...o record the debugging information automatically on the HDD the target selected with SP5857 002 for the events that you selected with SP5858 and the memory modules selected with SP5859 Please keep the...

Page 341: ...ore a log on the HDD However this is not a completely empty file The created file will hold the number 2225 as the SCS key number and other non volatile information Even if this SP is not executed a f...

Page 342: ...e onto the SD card With the file already created on the SD card for the log file the data only needs to be recorded a new log file does not require creation To create a new log file do SP5857 012 to d...

Page 343: ...DIP Switches Controller Board Factory Use Only Do not change the switch settings DIP SW No Default 1 ON 2 OFF 3 4 5 Service Tables 342 5...

Page 344: ...r bottle C 3 Toner bottle M 4 Toner bottle K 5 Transfer Belt Unit 6 Fusing Unit 7 Duplex Unit 8 ID sensor 10 Transfer roller 11 PCU Photo Conductor Unit 12 Development Unit 13 Standard tray 14 PSU Pow...

Page 345: ...9 By pass Feed Table Paper Path A Duplex Unit B By pass Feed Table C 1 Tray Paper Feed Unit 2 Tray Paper Feed Unit D Standard tray E Standard Paper Exit Tray 6 Detailed Function Descriptions 344 6...

Page 346: ...ls the color development units magenta cyan yellow 4 Paper Feed Fusing Motor This controls the paper feed mechanisms tray 1 by pass tray fusing unit paper registration roller transport relay roller an...

Page 347: ...ing options can be installed in the I F slot IEEE1284 IEEE802 11a g g Bluetooth and Gigabit Ethernet The controller connects to the EGB through the PCI Bus Peripheral Component Interconnect Bus 1 EGB...

Page 348: ...e following Additional software fonts Collation Locked print Sample print Downloaded forms for form overlay 6 Memory DIMM Resident 256MB DRAM Option 128 256MB DRAM This increases printer processing me...

Page 349: ...The four colors are put on the belt All four toners are put on the belt at the same time Then the completed four color image is moved to the paper 1 Drum charge The charge roller gives the drum a neg...

Page 350: ...sfers to the correct location on the paper It also removes skew 8 Paper Transfer and Separation Toner transfers from the transfer belt to the paper when the paper is fed between the transfer belt and...

Page 351: ...s development to keep the toner images on the drums at the same density It does this by compensating for variations in drum chargeability and toner density The machine uses the ID sensor to measure th...

Page 352: ...ity changes more than 6 g m3 e g changes from 23 C 50 to 27 C 70 The humidity threshold can be changed with SP 3554 2 2 Interval Job End At the end of a job process control is done after the interval...

Page 353: ...tion type They are located at the left center and right of the transfer unit Only the center ID sensor is used for process control The ID sensor checks the bare transfer belt s reflectivity and the ma...

Page 354: ...get M A of toner on the OPC This development potential is then used to find the best values of development bias charge roller voltage and laser power for the machine in its current condition To do thi...

Page 355: ...ensor is always used The default setting for this SP is off Because of this pixel count is not used The amount of toner supply can be adjusted with SP 3306 9 to 20 The TD sensor is in the PCU If the T...

Page 356: ...remaining toner quantity from the record in the ID chip for each toner bottle 2 If the remaining toner quantity is less than 10 of a full bottle the machine detects toner near end 3 The remaining ton...

Page 357: ...en Toner near end is detected Toner end recovery is not done If there is no Toner end information in the ID chip the machine detects that there is toner in the toner bottle and Toner end recovery is d...

Page 358: ...tion roller 4 Transfer belt drive roller 5 Transfer roller 6 Duplex relay roller 7 Duplex exit roller 8 By pass feed roller The machine has a paper tray 550 sheets and a by pass paper feed table 100 s...

Page 359: ...tration roller C with clutches and gears The paper feed roller and by pass feed roller feed a sheet of paper to the registration roller The machine makes a paper buckle at the registration roller to c...

Page 360: ...me This makes the springs D lift the bottom plate The bottom plate E pushes the paper against the paper feed roller and keeps the top sheet of paper at the correct height The paper pressure switch F a...

Page 361: ...n in the table The actuators are on the side plate A The side plate is moved by the end plate B through a cam C Paper Size Switch Location 1 2 3 4 LG SEF Pushed Pushed A4 SEF Pushed Pushed LT SEF Push...

Page 362: ...When the quantity of paper decreases the bottom plate pressure lever moves up and the actuator F on the pressure lever drive shaft turns Remaining paper Near end sensor 1 E Near end sensor 2 B Full 4...

Page 363: ...of paper the by pass solenoid B unlocks the feed shaft stopper at the left end of the by pass feed shaft C The by pass feed shaft has the feed roller D and two cams E These cams move the paper support...

Page 364: ...Duplex 1 Inverter roller 2 Inverter sensor 3 Duplex jam sensor 1 4 Duplex entrance roller 5 Duplex relay roller 6 Duplex jam sensor 2 7 Duplex exit sensor 8 Junction gate Paper Feed 363 6...

Page 365: ...er B that feeds the sheet of paper to the duplex unit The duplex motor C controls the duplex entrance roller D duplex relay roller E and duplex exit roller F that feed the sheet of paper to the regist...

Page 366: ...The machine prints on side 1 Then the first sheet of paper is fed out of the exit but not fully Then the exit roller changes direction and the paper goes to the duplex feed path At the same time the...

Page 367: ...it and into the duplex feed path At the same time the first sheet of paper is fed between the transfer belt and the transfer roller and side 2 is printed The second sheet of paper immediately follows...

Page 368: ...S 9 Mirror 10 Synchronizing detector board Y C S 11 Polygon mirror motor 12 Synchronizing detector board Y C E 13 F theta lens Y C 14 LD Mirror Y This machine uses four LDB units and one polygon mirr...

Page 369: ...mirror The LD mirrors see the previous page reflect the laser beams for yellow and black to the lower polygon mirror The mirror F corrects the main scan line Without this mirror the line bends at the...

Page 370: ...two colors The machine knows each color from the time that they are detected The two LSDs A B are used for magenta and black and the two C D are used for yellow and cyan Main Scan Start Detection For...

Page 371: ...he right door is opened As a result the relay on the PSU cuts off the power supply 5V to the four LD boards The electric circuits go through the EGB and IOB The LD safety switch system stops the laser...

Page 372: ...by the left center and right ID sensors The controller reads the average of the spaces and adjusts the following items Sub scan line position for YCM Main scan line position for KYCM Magnification ra...

Page 373: ...automatic line position adjustment is done at the times shown below After process control is done If SP 2153 2 is set to 1 ON then the adjustment is done when the following types of process control a...

Page 374: ...t be cancelled You can adjust the default value with SP 2153 10 When the temperature changed after a previous adjustment by more than a set value The default value is 5 C You can adjust the temperatur...

Page 375: ...ization SP 2153 3 Printing SP 2153 4 Interrupt SP 2153 5 Remarks Off Off On Off Off ON On Off Off On Off Off No Adjustment You can also do the automatic line position adjustment manually with SP 2111...

Page 376: ...am in a counterclockwise direction For more about this adjustment LD unit LDU Shutter The LD unit has a shutter As a result toner and other dust does not fall on the LDU glass The shutter motor A move...

Page 377: ...four PCUs one for each color Each PCU contains an OPC drum charge roller cleaning brush and cleaning blade The diameter of the drum is 30 mm circumference about 94 2 mm The photoconductor gap between...

Page 378: ...ch is turned on and at initialization This prevents changes between printouts in how the gears engage This can cause changes in copy quality There is an actuator on each of the black D and magenta B d...

Page 379: ...etected 397 Both black and yellow drum gear actuators are not detected 396 Step 2 The time lags between detection of the black drum gear interrupter and detection of the color drum gear interrupter ar...

Page 380: ...voltage if automatic process control is enabled that is if SP3 501 001 is set to 0 However if process control is turned off that is if SP3 501 001 is set to 1 the dc voltage is the value stored in SP...

Page 381: ...flat the waste toner on the drum The lubricant bar B lubricates the brush The cleaning blade C then removes the waste toner The toner collection coil D moves the toner to the waste toner collection du...

Page 382: ...G is controlled by the black OPC development motor The openings I to M are for these PCUs black I cyan J magenta K yellow M The waste toner from the transfer belt cleaning unit falls into the waste t...

Page 383: ...shows on the LCD when the cover is closed check if the waste toner bottle is in the machine The waste toner sensor A detects when the bottle is almost full When the bottle contains a set quantity of w...

Page 384: ...This hook turns the switch on and the machine detects that the unit is new When the unit operates for the first time the hook turns and releases the terminal and the switch turns off The hook cannot p...

Page 385: ...If two or more PCUs are not detected the second message shows those colors for example Yellow Cyan and Yellow Magenta Black 6 Detailed Function Descriptions 384 6...

Page 386: ...ment roller by the two mixing coils Electrostatic attraction moves the developer to the surface of the roller The drum positioning plate and the rear shaft set the photoconductor gap between the PCU a...

Page 387: ...photoconductor for black through gears and the development clutch B Thecolordevelopmentmotor C drivesthedevelopmentunitformagenta cyan andyellowthroughgears The machine only contains one development c...

Page 388: ...ner supply During development Every 36 hours can be changed with SP 3554 003 If absolute humidity changes more than 6 g m3 e g 23 C 50 27 C 70 The humidity threshold can be changed with SP 3554 004 De...

Page 389: ...motor When the toner supply drive mechanism starts the toner bottles turn and the groove moves toner to the mouth of the bottle Here toner spills into a hopper C Mylar blades turn and move the toner...

Page 390: ...nsion roller 7 Cleaning blade 8 Toner collection coil 9 Cleaning brush The toner is moved from the four OPC drums to the transfer belt For a full color print all four colors are moved from the PCUs to...

Page 391: ...machine shows SC443 Changes in temperature have an effect on the transfer belt drive roller This can cause changes in belt speed Color registration errors occur if belt speed is not constant The rota...

Page 392: ...help to turn this belt The speed of transfer belt drive is set by the process line speed The belt transfer rollers D are charged from the terminal plates to move the toner from the PCUs to the transf...

Page 393: ...If it does not touch the transfer belt during color printing the machine stops and shows SC 442 Transfer Belt Cleaning A Cleaning brush B Seal C Transfer belt drive roller D Transfer belt cleaning bl...

Page 394: ...he transfer belt C the registration roller B turns on and feeds the paper to the transfer roller A Paper feed is timed to align the leading edge of the toner image on the belt at 4 mm from the leading...

Page 395: ...r roller to the belt The belt cleaning mechanism then removes this toner from the belt Discharge The discharge plate A removes remaining voltage from the printed paper This is given a positive voltage...

Page 396: ...otor B turns the cam shaft C This shaft has two cams D and an actuator E The two cams push the transfer roller contact levers and these push the transfer roller against the transfer belt The actuator...

Page 397: ...stem is used This has a faster warm up time than a standard hot and pressure roller system The heating roller is made of aluminum to increase the temperature of the fusing belt quickly The hot roller...

Page 398: ...the heating roller completes the idling The temperature increases to the target printing temperature Then printing starts If the temperature does not get to the target printing temperature before 30 s...

Page 399: ...t temperature SP 1917 controls all the corrections The temperature humidity sensor measures the room temperature Corrections are made at the following times Room temperature is below 18 C L threshold...

Page 400: ...the paper becomes higher than other locations during multi page printing The following corrections decrease this problem Print speed This is decreased after 15 pages Then 30 seconds after this the pr...

Page 401: ...ner image is transferred to the paper A it goes through the fusing unit The fusing unit contains the heating roller B The heating lamp C applies heat to the heat roller The heat roller applies heat to...

Page 402: ...troller board DDR SDRAM The image memory Resident 256MB Optional 128MB or 256MB image compression image rotation and other operations are done SD This is the interface for SD card slots 1 and 2 Slot 2...

Page 403: ...m capacity 128 MB USB TheinterfaceforUSB2 0devices Supportsbothlow speedandhigh speedmodes USBsupport is built into the controller No installation is required for the USB function NIB The Ethernet int...

Page 404: ...1200 x 1200 dpi 1200 x 600 dpi 600 x 600 dpi PCL5c 600 x 600 dpi 300 x 300 dpi PCL 6 1200 x 1200 dpi 1200 x 600 dpi 600 x 600 dpi Adobe PS 3 1200 x 1200 dpi 1200 x 600 dpi 600 x 600 dpi PDF 1200 x 120...

Page 405: ...l Bluetooth Wireless Optional USB Host Standard Gigabit Ethernet Optional Network Protocols TCP IP IPX SPX NetBEUI AppleTalk RHPP First Print Speed Color 15 seconds or less from tray 1 Black and White...

Page 406: ...00 sheets face down Memory Standard 256 MB Up to 512 MB with optional Memory Unit Power Source 120 V 60 Hz More than 11 A for North America 220 V 240 V 50 60 Hz More than 6 A for Europe Asia Power Con...

Page 407: ...EF 182 x 257 mm Y Y Y Y Y Y Y B5 LEF 257 x 182 mm N N N N N N N B6 SEF 128 x 182 mm Y Y Y Y Y Y Y Ledger 11 x 17 N N N N N N N Letter SEF 8 5 x 11 Y Y Y Y Y Y Y Letter LEF 11 x 8 5 N N N N N N N Legal...

Page 408: ...x 229 mm Y Y Y Y Y Y N DL Env 110 x 220 mm Y Y Y Y Y Y N 1 This size is only for the by pass tray The size for the main tray and OPU is 98 mm 2 This size is only for the main tray and by pass tray Th...

Page 409: ...for the printer Smart Device Monitor for Admin Win2000 XP Vista Server2003 A printer management utility for administrator DeskTopBinder Lite Ver 5 Professional Ver 5 Win2000 XP Vista Server2003 DeskTo...

Page 410: ...44 01 IEEE802 11g Board EU ASIA M344 08 HDD Encryption Unit M344 05 VM Card EU ASIA G344 09 NA M344 07 Bluetooth Board B826 Common with model G P2 Gigabit Ethernet G874 01 Common with model G P2 HDD T...

Page 411: ...MEMO 410...

Page 412: ...MEMO 411...

Page 413: ...MEMO 412...

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