F
F
F
F
For PC and compa
or PC and compa
or PC and compa
or PC and compa
or PC and compatib
tib
tib
tib
tibles onl
les onl
les onl
les onl
les only
y
y
y
y
When scanning is initiated, a blank SCSI table displays
When scanning is initiated, a blank SCSI table displays
When scanning is initiated, a blank SCSI table displays
When scanning is initiated, a blank SCSI table displays
When scanning is initiated, a blank SCSI table displays
Click the Check button to verify the system sees the scanner. If the table remains blank, shut down
your system, including the scanner, When the entire system is powered down, turn on the scanner
first, wait a couple of seconds, then restart your system. Open the SCSI diagnostic table and see if
the scanner is displayed. If it does, your system is working properly and you can now scan. If it is
not displayed, your installation was not successful. Reinstall the drivers using the Info Technician
and try again.
T
T
T
T
The system is halted w
he system is halted w
he system is halted w
he system is halted w
he system is halted when the SCSI dia
hen the SCSI dia
hen the SCSI dia
hen the SCSI dia
hen the SCSI diagnostic is launc
gnostic is launc
gnostic is launc
gnostic is launc
gnostic is launched
hed
hed
hed
hed Verify there is no SCSI ID conflict an
the SCSI chain. Each device on the chain must have a unique ID number.
TW
TW
TW
TW
TWAIN Er
AIN Er
AIN Er
AIN Er
AIN Err
rr
rror
or
or
or
orsssss
Be sure you have selected the appropriate source for the application you are scanning into. Most 32-
bit applications require you use the Info Scanner (TWAIN-32) source, and all 16-bit applications
require you use the Info Scanner source.
Grainy Images
Grainy Images
Grainy Images
Grainy Images
Grainy Images
Check the video driver settings within Windows. The difference between 16 colors viewed and 256
colors viewed is dramatic. Select 256 Colors (or higher) if the sys em hardware supports such.
F
F
F
F
For Mac and compa
or Mac and compa
or Mac and compa
or Mac and compa
or Mac and compatib
tib
tib
tib
tibles onl
les onl
les onl
les onl
les only
y
y
y
y
After installing the scanner
After installing the scanner
After installing the scanner
After installing the scanner
After installing the scanner,,,,, the computer does not star
the computer does not star
the computer does not star
the computer does not star
the computer does not start-up
t-up
t-up
t-up
t-up The scanner uses the same SCSI ID
number as another device on your chain. Each device must have a unique ID number. Reassign the
scanner’s SCSI ID
Scanner does not a
Scanner does not a
Scanner does not a
Scanner does not a
Scanner does not appear on the
ppear on the
ppear on the
ppear on the
ppear on the Acquir
Acquir
Acquir
Acquir
Acquire men
e men
e men
e men
e menu
u
u
u
u
The scanner driver is not installed properly. Reinstall and try again.
When scanning is initiated, a blank SCSI table displays
When scanning is initiated, a blank SCSI table displays
When scanning is initiated, a blank SCSI table displays
When scanning is initiated, a blank SCSI table displays
When scanning is initiated, a blank SCSI table displays
Verify the scanner is turned on, and that the SCSI chain is terminated properly, then try again. If the
problem still persists, you may have a defective SCSI cable or terminator.
A-2
