Troubleshoot a problem
166
Print crooked or skewed
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non-touch-screen printer models, press
to navigate
through the settings.
Action
Yes
No
Step 1
1
Adjust the paper guides in the tray to the correct position for the paper
loaded.
2
Print the document.
Is the print crooked or skewed?
Go to step 2.
The problem is
solved.
Step 2
1
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you are ready to use it.
2
Print the document.
Is the print crooked or skewed?
Go to step 3.
The problem is
solved.