6.Troubleshooting
269
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC858-31 A
Data encryption conversion error (Other Error)
A serious error occurred after data conversion during an attempt to update the encryption key.
Controller board is defective
Replace the Controller Board.
SC No. Level
Error Name/Error Condition/Major Cause/Solution
SC859-
00
B
Data encryption conversion HDD conversion error
When the data encryption key was updated, HDD data was converted, but not correctly. Image
displayed at conversion only (this SC is notdisplayed), but SC is displayed after machine is
cycled off/on.
HDD conversion was set with the data encryption key update function, but the HDD was
removed.
Machine lost power during data encryption key update
Electrostatic noise, or an HDD error occurred, during data encryption key update, and data
was not encrypted.
•Check the HDD connection.
Format the HDD (SP5-832: HDD formatting).
If there is a problem with the HDD, it has to be replaced.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC859-
01
B
Data encryption conversion HDD conversion error (HDD check error)
HDD was not converted correctly during an attempt to update the encryption key.
Only an error screen is displayed and no SC is issued during conversion. This SC is issued after
machine restarts.
HDD conversion was selected in the Encryption key update function but the machine was
turned on with the HDD removed.
Power failure occurred during encryption key update.
HDD was not successfully converted during encryption key update due to HDD errors or
cable noises.
•Check the HDD connection.
Format the HDD.
If there is a problem with the HDD, it has to be replaced.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC859-
02
B
Data encryption conversion HDD conversion error (Power failure during conversion)
HDD was not converted correctly during an attempt to update the encryption key.
Only an error screen is displayed and no SC is issued during conversion. This SC is issued after
Summary of Contents for M0A0
Page 2: ......
Page 10: ...8 ...
Page 12: ......
Page 34: ...2 Installation 22 9 Enter the password 10 Press OK 11 Enter the password again ...
Page 85: ...2 Installation 73 ...
Page 189: ...4 Replacement and Adjustment 177 ...
Page 203: ...5 System Maintenance 191 SP Mode Tables See Appendices ...
Page 229: ...5 System Maintenance 217 LDAP authorization information ...
Page 344: ...7 Detailed Descriptions 332 side guides from side to side ...
Page 358: ...7 Detailed Descriptions 346 ...
Page 368: ......
Page 558: ......
Page 574: ...1 Replacement and Adjustment 16 7 LCD A 4 8 Microphone A cushioning 1 ...
Page 622: ......
Page 624: ... A Short Edge Feed SEF B Long Edge Feed LEF ...
Page 626: ......
Page 632: ...1 Installation 6 ...
Page 752: ...5 Detailed Section Descriptions 126 Report Sample ...
Page 758: ...6 Specifications 132 Fax Unit Configuration Component No Remarks FCU 1 Speaker 2 ...
Page 760: ......
Page 762: ......
Page 776: ...2 Replacement and Adjustment 14 4 Detach the paper size switch from the bracket A Hook x2 ...