3.Troubleshooting
33
Check Point
Action
6 DNS server registered when host name
specified on sender side?
Contact the network administrator.
7 Network bandwidth too narrow?
Request the network administrator to increase the bandwidth.
8 G3 fax connected?
Check that G3 fax is connected.
9 G3 fax power switched on?
Check that G3 fax is switched on.
Cannot receive by Alias Fax number
Check Point
Action
1
LAN cable connected?
Check the LAN cable connection.
2
Firewall/NAT is installed?
Cannot the breach firewall. Request the remote fax to
send by using another method (Fax, Internet Fax)
3
Gatekeeper/SIP server installed correctly?
Contact the network administrator.
The sender machine displays this error code
when the sender fax is a Ricoh model.
4
Power to Gatekeeper/SIP server switched on?
Contact the network administrator.
The sender machine displays this error code
when the sender fax is a Ricoh model.
5
IP address/host name of Gatekeeper/SIP server
correct on the sender’s side?
Request the sender to check the IP address/host name.
The sender machine displays this error code
when the sender fax is a Ricoh model.
6
DNS server registered when Gatekeeper/SIP
server host name specified on sender’s side?
Contact the network administrator.
The sender machine displays this error code
when the sender fax is a Ricoh model.
7
Enable H.323/Enable SIP SW is set to on?
Request the sender to check the settings.
User Parameter SW 34 Bit 0/SW 34 Bit 1
Only if the remote sender fax is a Ricoh fax.
8
Local fax IP address registered?
Register the IP address.
9
Local fax Alias number registered?
Register the Alias number.
10 Network bandwidth too narrow?
Request the system administrator to increase the
bandwidth.
Lower the start modem reception baud rate on the
receiving side.
Summary of Contents for M0A0
Page 2: ......
Page 10: ...8 ...
Page 12: ......
Page 34: ...2 Installation 22 9 Enter the password 10 Press OK 11 Enter the password again ...
Page 85: ...2 Installation 73 ...
Page 189: ...4 Replacement and Adjustment 177 ...
Page 203: ...5 System Maintenance 191 SP Mode Tables See Appendices ...
Page 229: ...5 System Maintenance 217 LDAP authorization information ...
Page 344: ...7 Detailed Descriptions 332 side guides from side to side ...
Page 358: ...7 Detailed Descriptions 346 ...
Page 368: ......
Page 558: ......
Page 574: ...1 Replacement and Adjustment 16 7 LCD A 4 8 Microphone A cushioning 1 ...
Page 622: ......
Page 624: ... A Short Edge Feed SEF B Long Edge Feed LEF ...
Page 626: ......
Page 632: ...1 Installation 6 ...
Page 752: ...5 Detailed Section Descriptions 126 Report Sample ...
Page 758: ...6 Specifications 132 Fax Unit Configuration Component No Remarks FCU 1 Speaker 2 ...
Page 760: ......
Page 762: ......
Page 776: ...2 Replacement and Adjustment 14 4 Detach the paper size switch from the bracket A Hook x2 ...