Ricoh M160 Service Manual Download

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Error Codes

M160/M161 Fax Option

Code

Meaning

Suggested Cause/Action

0-85

The line was disconnected

due to abnormal signaling in

V.34 control channel restart.



The signal did not stop within 10 s.



Turn off the main power switch, then turn it

back on.



If the same error is frequent, replace the

FCU.

0-86

The line was disconnected

because the other terminal

requested a data rate using

MPh that was not available in

the currently selected symbol

rate.



The other terminal was incompatible.



Ask the other party to contact the

manufacturer.

0-87

The control channel started

after an unsuccessful primary

channel.



The receiving terminal restarted the control

channel because data reception in the

primary channel was not successful.



This does not result in an error

communication.

0-88

The line was disconnected

because PPR was

transmitted/received 9

(default) times within the

same ECM frame.



Try using a lower data rate at the start.



Try adjusting the cable equalizer setting.

2-11

Only one V.21 connection flag

was received

Replace the FCU.

2-12

Modem clock irregularity

Replace the FCU.

2-13

Modem initialization error



Turn off the machine, then turn it back on.



Update the modem ROM.



Replace the FCU.

2-22

Counter overflow error of

JBIG chip

If error occurs frequently, change the settings

for resolution, paper size, compression type.

2-23

JBIG compression or

reconstruction error

Turn off the machine, then turn it back on.

2-24

JBIG ASIC error

Turn off the machine, then turn it back on.

Summary of Contents for M160

Page 1: ...SERVICE MANUAL M160 M161 ...

Page 2: ...SION OF RICOH AMERICAS CORPORATION All product names domain names or product illustrations including desktop images used in this document are trademarks registered trademarks or the property of their respective companies They are used throughout this book in an informational or editorial fashion only and for the benefit of such companies No such use or the use of any trade name or web site is inte...

Page 3: ...ation Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury damage to property or loss of warranty protection Ricoh Americas Corporation WARNING ...

Page 4: ...LEGEND PRODUCT CODE COMPANY LANIER RICOH SAVIN M160 SP 4510SF SP 4510SF SP 4510SF M161 MP 401SPF MP 401SPF MP 401SPF DOCUMENTATION HISTORY REV NO DATE COMMENTS 01 2015 Original Printing ...

Page 5: ... 2 1 3 MACHINE DIMENSIONS 2 3 2 1 4 POWER REQUIREMENTS 2 4 2 2 MAIN MACHINE INSTALLATION 2 5 2 2 1 IMPORTANT NOTICE ON SECURITY ISSUES 2 5 Overview 2 5 Password Setting Procedure 2 6 2 2 2 ACCESSORY CHECK M160 2 9 2 2 3 ACCESSORY CHECK M161 2 11 2 2 4 INSTALLATION PROCEDURE 2 12 Removal of packing materials and shipping retainers 2 12 Connecting the Power Cord 2 15 Loading Paper 2 16 Printing a Co...

Page 6: ... RICOH JAVASCRIPT 2 36 2 8 5 EXJS FIRMWARE UPDATE 2 36 Preparation 2 37 Main procedure 2 37 2 8 6 UPDATING THE EXTENDED JAVASCRIPT 2 38 2 8 7 UN INSTALLING EXJS FIRMWARE 2 39 2 9 XPS DIRECT PRINT OPTION TYPE M6 2 40 2 9 1 COMPONENT CHECK 2 40 2 9 2 INSTALLATION PROCEDURE 2 40 2 10 VM CARD TYPE W 2 42 2 10 1COMPONENT CHECK 2 42 2 10 2INSTALLATION PROCEDURE 2 42 2 11OCR UNIT TYPE M2 2 44 2 11 1 COMP...

Page 7: ...IT TYPE G 2 65 2 18 1COMPONENT CHECK 2 65 2 18 2INSTALLATION PROCEDURE 2 66 2 18 3USER TOOL SETTING 2 68 2 19 DATA OVERWRITE SECURITY UNIT TYPE I 2 69 2 19 1OVERVIEW 2 69 2 19 2COMPONENT LIST 2 69 2 19 3BEFORE YOU BEGIN THE PROCEDURE 2 69 Seal Check and Removal 2 70 2 19 4INSTALLATION PROCEDURE 2 71 2 20 SECURITY SETTINGS 2 72 2 20 1SECURITY FUNCTION INSTALLATION 2 72 2 20 2DATA OVERWRITE SECURITY...

Page 8: ... COVER 4 5 4 3 2 LEFT COVER 4 7 4 3 3 RIGHT COVER 4 8 4 3 4 REAR COVER REAR LOWER COVER 4 9 4 3 5 UPPER COVER 4 10 4 3 6 OPERATION PANEL 4 11 4 3 7 OPERATION PANEL LOWER INNER COVER 4 12 4 4 LED OPTICS 4 13 4 4 1 LED UNIT 4 13 How to Re engage Disengaged Springs 4 16 4 5 PCDU 4 20 4 5 1 PCDU 4 20 4 6 TONER CARTRIDGE 4 21 4 6 1 TONER CARTRIDGE 4 21 4 7 IMAGE TRANSFER 4 22 4 7 1 IMAGE TRANSFER ROLLE...

Page 9: ...EED UNIT 4 41 4 10 6BY PASS FEED ROLLER 4 42 4 10 7BY PASS FRICTION PAD 4 43 4 10 8BY PASS PAPER END SENSOR 4 44 4 10 9BY PASS BOTTOM PLATE HP SENSOR 4 45 4 10 10 PAPER SIZE DETECTION SWITCH 4 45 4 11PAPER TRANSPORT 4 47 4 11 1 PAPER EXIT SENSOR 4 47 4 11 2 PAPER OVERFLOW SENSOR 4 47 4 11 3 DUPLEX EXIT SENSOR 4 47 4 11 4 DUPLEX ENTRANCE SENSOR 4 48 4 11 5 REGISTRATION ROLLER DRIVEN 4 49 4 11 6 REG...

Page 10: ...EAR DOOR INTERLOCK SWITCH 4 71 4 12 18 DIMM 4 71 4 12 19 TEMP HUMID SENSOR 4 72 4 12 20 REAR COVER SWITCH 4 72 4 13 ARDF 4 73 4 13 1ARDF UNIT 4 73 4 13 2ARDF FRONT COVER 4 75 4 13 3ARDF REAR COVER 4 76 4 13 4ARDF TOP COVER 4 77 4 13 5ARDF ORIGINAL TRAY 4 78 4 13 6ORIGINAL FEED UNIT 4 78 4 13 7ARDF FRICTION PAD 4 79 4 13 8ARDF DRIVE MOTOR 4 79 4 13 9ARDF TOP COVER SENSOR 4 82 4 13 10 ARDF ORIGINAL ...

Page 11: ...6 Updating Procedure 5 7 Firmware Update Error 5 10 Recovery after Power Loss 5 10 5 2 4 HANDLING FIRMWARE UPDATE ERRORS 5 10 5 3 UPLOADING DOWNLOADING NVRAM DATA 5 14 5 3 1 UPLOADING CONTENT OF NVRAM TO AN SD CARD 5 14 5 3 2 DOWNLOADING AN SD CARD TO NVRAM 5 15 5 4 ADDRESS BOOK UPLOAD DOWNLOAD 5 16 5 4 1 INFORMATION LIST 5 16 5 4 2 UPLOAD BACKUP TO SD CARD 5 16 5 4 3 DOWNLOAD RESTORE TO MACHINE 5...

Page 12: ...09 ARDF 6 110 Main Machine 6 110 Optional Bank 6 111 6 4 TROUBLESHOOTING 6 112 6 4 1 TEST PATTERN PRINTING 6 112 6 4 2 IMAGE POSITION ADJUSTMENT 6 113 6 4 3 REGISTRATION ADJUSTMENT 6 114 Print Area 6 114 Adjustment Reference Values 6 114 Adjustment Procedure 6 114 6 4 4 SCANNER ARDF IMAGE ADJUSTMENT 6 115 Scanner Image Adjustment 6 115 ARDF Image Adjustment 6 116 6 4 5 PROBLEM AT REGULAR INTERVALS...

Page 13: ...7 1 Weekly Timer 7 2 Fusing Off Mode 7 3 Return to Stand by Mode 7 3 Recommendation 7 4 7 1 2 ENERGY SAVE EFFECTIVENESS 7 4 7 2 PAPER SAVE 7 6 7 2 1 EFFECTIVENESS OF DUPLEX COMBINE FUNCTION 7 6 1 Duplex 7 6 2 Combine mode 7 6 3 Duplex Combine 7 7 Recommendation 7 7 ...

Page 14: ......

Page 15: ...nds To prevent a fire or explosion keep the machine away from flammable liquids gases and aerosols Health Safety Conditions 1 Toner and developer is non toxic but if you get either of them in your eyes by accident it may cause temporary eye discomfort Immediately wash eyes with plenty of water If unsuccessful get medical attention 2 This machine which uses a high voltage power source can generate ...

Page 16: ... including used toner and empty bottles and cartridges out of the reach of children Always store fresh toner supplies or empty bottles or cartridges in a cool dry location that is not exposed to direct sunlight Do not use a vacuum cleaner to remove spilled toner including used toner Vacuumed toner may cause a fire or explosion due to sparks or electrical contact inside the cleaner However it is po...

Page 17: ...F Long Edge Feed A Short Edge Feed SEF B Long Edge Feed LEF Trademarks NetWare is registered trademark of Novell Inc in the USA PostScript is a registered trademark of Adobe Systems Incorporated PCL is a registered trademark of Hewlett Packard Company Other product names used herein are for identification purposes only and may be trademarks of their respective companies We disclaim any and all rig...

Page 18: ......

Page 19: ...PRODUCT INFORMATION REVISION HISTORY Page Date Added Updated New None ...

Page 20: ......

Page 21: ...M160 M161 Product Information 1 PRODUCT INFORMATION 1 1 PRODUCT OVERVIEW 1 1 1 COMPONENT LAYOUT 1 Exit Switchback unit 2 Fusing unit 3 PCDU 4 LED head 5 Toner cartridge 6 By pass feed tray 7 Paper feed unit 8 Duplex paper path ...

Page 22: ...Product Overview M160 M161 1 2 SM 1 1 2 PAPER PATH 1 Main machine paper feed path 2 By pass paper feed path 3 Optional tray paper feed path 4 Duplex paper feed path ...

Page 23: ...Information 1 1 3 DRIVE LAYOUT 1 Duplex exit motor 2 Fusing drive gear 3 Drum gear 4 Registration clutch 5 Toner supply clutch 6 By pass feed clutch 7 By pass bottom plate clutch 8 Relay clutch 9 Paper feed clutch 10 Main motor 11 Duplex clutch ...

Page 24: ...em Machine Code Remarks M160 User Maintenance Model M160 17 NA M160 27 EU AP M160 21 CHN NEW M161 Service Maintenance Model M161 17 NA M161 27 EU M161 29 AP NEW 1 2 2 EXTERNAL OPTIONS No Item Machine Code Remarks 1 Paper Feed Unit PB1070 M440 17 NEW Paper Feed Unit PB1060 M441 17 NEW 2 Handset HS1010 M444 38 NA M445 02 CHN NEW ...

Page 25: ...wser Unit Type M6 M444 09 NA M444 27 EU M444 28 AP CHN NEW XPS Direct Print Option Type M6 M444 22 NEW IEEE1284 Interface Board Type A B679 17 1 Optional Counter Interface Unit Type A B870 11 OCR Unit Type M2 D166 25 NA D166 26 EU D166 24 AP CHN File Format Converter Type E D377 04 Bluetooth Interface Unit Type D D566 01 Copy Data Security Unit Type G D640 41 Memory Unit Type M1 1 5GB D701 08 Data...

Page 26: ...SP 4500HC M901 21 NEW Print Cartridge SP 4500A M902 17 NEW 6 000 pages ISO Print Cartridge SP 4500E M902 27 NEW Print Cartridge SP 4500S M902 20 NEW Print Cartridge SP 4500C M902 21 NEW Print Cartridge SP 4500LA M903 17 NEW 3 000 pages ISO Print Cartridge SP 4500LE M903 27 NEW Print Cartridge SP 4500LS M903 20 NEW Print Cartridge SP 4500LC M903 21 NEW Photo Conductor Unit SP 4500 M906 17 NA EU AP ...

Page 27: ...400 pages 6 3P J PRINT CARTRIDGE MP 401S M904 20 NEW ISO The number of printable pages is based on pages that are compliant with ISO IEC 19752 with the image density set as the factory default ISO IEC 19752 is an international standard for measurement of printable pages set by the International Organization for Standardization 6 3P J A4 Letter 6 test chart 3 pages job 3P J A4 Letter 3 pages job ...

Page 28: ......

Page 29: ...INSTALLATION REVISION HISTORY Page Date Added Updated New None ...

Page 30: ......

Page 31: ...UIREMENTS 2 1 1 ENVIRONMENT 1 Temperature Range 10 C to 32 C 50 F to 89 6 F 2 Humidity Range 15 to 80 RH 3 Ambient Illumination Less than 1 500 lux do not expose to direct sunlight 4 Ventilation 3 times hr person 5 Do not install the machine at locations over 2 000 m 6 562 ft above sea level ...

Page 32: ...Installation Requirements M160 M161 2 2 SM 2 1 2 MACHINE SPACE REQUIREMENTS 1 Rear Over 20 cm 7 9 inches 2 Right Over 10 cm 3 9 inches 3 Front Over 35 cm 13 8 inches 4 Left Over 10 cm 3 9 inches ...

Page 33: ... 3 M160 M161 Installation 2 1 3 MACHINE DIMENSIONS A 419 mm 16 5 inches B With Paper Feed Unit PB1060 250 Sheets attached 674 mm 26 5 inches With Paper Feed Unit PB1070 500 Sheets attached 734 mm 28 9 inches Depth 427 mm 16 8 inches ...

Page 34: ... to ground the machine Never place anything on the power cord 1 Input voltage level Destination Power supply voltage Frequency Rated current consumption NA 120 V to 127 V 60 Hz More than 10 A EU AP CHN 220 V to 240V 50 Hz 60 Hz 5 3 A 2 Permissible voltage fluctuation Destination For printing images For operating NA 8 66 10 8 66 15 EU AP CHN 10 15 ...

Page 35: ...at the first power up When the customers set the administrator supervisor login password the display disappears and the home display will appear The customers however can erase this screen with the following procedure if they think there is no need to set the password 1 On the Program Change Administrator screen press Change next to Supervisor and then touch OK without inputting any password 2 Tou...

Page 36: ... login password window will not display The passwords for Supervisor or Administrator 1 to 4 can be set via System Settings But the Program Change Administrator screen appears every time the power switch is turned ON if the passwords are input this way So we recommend the customers to set the passwords via network or the Program Change Administrator screen 1 Install the MFP 2 Turn the main power s...

Page 37: ...Main Machine Installation SM 2 7 M160 M161 Installation 6 Confirm the Password 7 Press OK 8 Change the Administrator 1 login password ...

Page 38: ...Main Machine Installation M160 M161 2 8 SM 9 Input the password 10 Press OK 11 Confirm the password ...

Page 39: ...K 13 Cycle the power OFF ON 2 2 2 ACCESSORY CHECK M160 Description Q ty 17 21 27 Power Cord 1 1 1 Telephone Cable with Ferrite Core 1 Ferrite Core 1 Cleaner Lens LED Head 1 1 1 Sheet Security Password 1 1 1 Sheet EULA End User License Agreement 1 1 1 Sheet Notes_FCC 1 ...

Page 40: ...nual User Guide 1 1 Manual Read This First 1 1 1 Manual Quick installation Guide 1 1 1 Manual Initial Guide for FAX 1 1 CD ROM Driver 1 1 CD ROM OI 1 1 CD ROM Driver OI 1 Seal Caution 1 1 1 Decal Function 1 1 1 Decal Function blanl 1 1 1 Decal Paper Tray Size 1 Decal FAX BLIND 1 Decal SDK ABS 1 1 1 Leaflet Help Desk Card 1 User Registration Sheet 1 Warranty English 1 Warranty Chinese 1 ...

Page 41: ...1 Telephone Cable with Ferrite Core 1 Cleaner Lens LED Head 1 1 1 Sheet Security Password 1 1 1 Sheet EULA End User License Agreement 1 1 1 Sheet Notes_FCC 1 Sheet Notes_SECU 1 1 1 Sheet Notes_Envelope 1 1 1 Sheet Safety Informaion 27 only 1 Sheet EMC Traceability 27 only 1 Manual User Guide 17 21 only 1 1 Manual Read This First 1 1 1 CD ROM Driver 1 1 1 CD ROM OI 1 1 1 Seal Caution 1 1 1 Decal Fu...

Page 42: ...enance model M161 10 400 pages 1 1 1 2 2 4 INSTALLATION PROCEDURE Removal of packing materials and shipping retainers When lifting the machine use the inset grips on both sides The machine could break or cause an injury if dropped 1 Remove the machine from the box and check the items in the package 2 Remove the adhesive tape attached on the machine s exterior Pull out the paper tray and then remov...

Page 43: ... M160 M161 Installation 3 Open the rear cover and then remove the adhesive tape from the machine and the envelope lever 4 Pull up the envelope lever and then close the rear cover 5 Open the ARDF and then remove the protective materials ...

Page 44: ...d then open the ARDF cover 7 Pull and lift the paper feed roller slightly to remove it and then remove the protective sheet 8 With the roller part facing downwards insert the ends of the paper feed roller shaft to return the paper feed roller to its original position 9 Close the ARDF cover ...

Page 45: ...achine Installation SM 2 15 M160 M161 Installation 10 Open Tray 1 and remove the protective materials Connecting the Power Cord 1 Plug the power cord into the rear of the machine 2 Push the main power switch ...

Page 46: ...ze and feed direction of the paper in the paper tray 2 Pull the tray carefully until it stops lift the front side of the tray and then pull it out of the machine 3 Squeezing the releases on the side and end paper guides adjust the guides positions according to the size of paper to be loaded 4 Load the paper insert the tray while keeping its front slightly raised and then push it in all the way in ...

Page 47: ... disk overwriting and data encryption settings page 2 73 Data Overwrite Security page 2 75 HDD Encryption 2 2 5 INSTRUCTIONS FOR THE CUSTOMERS Provide instructions on the following matters to customers For detailed procedures see the user manuals Operating the printer copier scanner fax functions Installing consumables and loading paper Operating the main power switch Removing jammed paper Registe...

Page 48: ...ray unit is attached do not push on the main unit s top section Doing so can cause the optional paper tray unit to detach possibly resulting in injury When disconnecting the power cord from the wall outlet always pull the plug not the cord Pulling the cord can damage the power cord Use of damaged power cords could result in fire or electric shock The machine weighs approximately 23 kg 50 7 lb When...

Page 49: ...may cause a malfunction or damage the hard disk or memory resulting in loss of stored files 1 Be sure to check the following The main power switch is turned off The power cord is unplugged from the wall outlet The interface cable is unplugged from the machine 2 If any external options are attached remove them 3 Lift the machine using the inset grips on both sides of the machine and then move it ho...

Page 50: ...ack them one upon the other and then attach them as a single tray Check the quantity and condition of the accessories against the following list Paper Feed Unit PB1070 500 Sheets M440 No Description Q ty 1 Installation Procedure 1 2 Manufacturer Information Authorized Representative Information Paper 1 Paper Feed Unit PB1060 250 Sheets M441 No Description Q ty 1 Installation Procedure 1 2 Manufact...

Page 51: ...kaging from the lower paper tray 2 Lift the machine slowly using the inset grips on both sides and then position it immediately above the lower paper tray 3 There are three upright pins on the optional lower paper tray Align them with the holes on the underside of the machine and then carefully lower the machine 4 Plug in the power cord and then turn on the machine 5 Print the configuration page t...

Page 52: ...for controller options Remove the SD card slot cover to use the SD card slots USB Host Interface Use the USB host interface A for connecting the Bluetooth interface unit I F Card Slot Slot B can be used to attach an interface for IEEE 1284 IEEE 802 11a b g n Wireless LAN or File Format Converter SD Card Slots Slot 1 upper C is used for optional applications e g Netware Postscript3 Browser Unit etc...

Page 53: ...e service program SD Card Appli Move SP5 873 lets you move application programs from one SD card to another SD card 2 5 2 NOTES ON USING THE SD MERGE FUNCTION The data necessary for authentication is transferred with the application program from an SD card to another SD card Authentication fails if you try to use the SD card after you move the application program from one card to another card Do n...

Page 54: ... in Slot 1 Upper Both Slots 1 and 2 are vacant when the machine is shipped from the factory OCR Unit Type M2 cannot be moved to another SD card and is unavailable for target SD card VM Card Type W cannot be moved to another SD card 2 5 4 MOVE EXEC The menu Move Exec SP5 873 001 lets you move application programs from the original SD card to another SD card Do not turn ON the write protect switch o...

Page 55: ...in SD Card Slot 2 B The application program is copied from this source SD card 5 Turn the main power switch on 6 Start the SP mode 7 Select SP5 873 001 Move Exec 8 Follow the messages shown on the operation panel 9 Turn the main power switch off 10 Remove the source SD card from SD Card Slot 2 B 11 Attach the SD card slot cover 12 Turn the main power switch on 13 Check that the application program...

Page 56: ...grams by using Move Exec SP5 873 001 Do not turn ON the write protect switch of the system SD card or application SD card on the machine If the write protect switch is ON a download error e g Error Code 44 occurs during a firmware upgrade or application merge 1 Turn the main power switch off 2 SD card slot cover A 3 Insert the integrated SD card in Slot 1 A 4 Insert the SD card which became empty ...

Page 57: ...P5 873 002 Undo Exec 8 Follow the messages shown on the operation panel 9 Turn the main power switch off 10 Remove the SD card from SD Card Slot 2 B 11 Attach the SD card slot cover 12 Turn the main power switch on 13 Check that the application has been deleted ...

Page 58: ...osen the screw and remove the SD card slot cover at an angle 2 Insert the SD card IPDS Unit in SD slot 1 upper Then push it slowly until it clicks 3 Hook the SD card slot cover onto the opening attach it flat against the controller board and then fasten it using the screw 4 Plug in the power cord and then turn on the machine 5 Print the configuration page to confirm the installation page 2 17 Prin...

Page 59: ...DS Unit Type M6 SM 2 29 M160 M161 Installation Confirm that the IPDS was correctly installed by printing the configuration page If it is correctly installed IPDS Menu will appear on the configuration page ...

Page 60: ...40MM 1 2 7 2 INSTALLATION PROCEDURE Unplug the main machine power cord before you do the following procedure 1 Loosen the screw and remove the SD card slot cover at an angle 2 Insert the SD card Netware Printing in SD slot 1 upper Then push it slowly until it clicks 3 Hook the SD card slot cover onto the opening attach it flat against the controller board and then fasten it using the screw ...

Page 61: ...turn on the machine 5 Print the configuration page to confirm the installation page 2 17 Printing a Configuration Page Confirm that the NetWare was correctly installed by printing the configuration page If it is correctly installed NetWare will appear for Interface Information on the configuration page ...

Page 62: ...tart up using the data on the SD card it must be operated with the SD card inserted The browser unit uses a native application such as a full browser in order to improve web browsing Also to provide a solution utilizing the web as in previous machines Extended JavaScript is also provided as an ESA application Due to the above the browser unit for this model has two firmware modules native applicat...

Page 63: ... machine power cord before you do the following procedure 1 Loosen the screw and remove the SD card slot cover at an angle 2 Insert the Browser Option SD card in SD slot 1 upper Then push it slowly until it clicks 3 Turn the main power switch on 4 Push the User Tools Counter key 5 Touch Extended Feature Settings twice on the LCD ...

Page 64: ...4 SM 6 Make sure that Extended JS application was automatically installed in the Startup Settings tab 7 Turn the main power switch OFF ON 8 Push the User Tools Counter key 9 Touch Edit Home 10 Touch Add Icon 11 Touch Select Icon to Add ...

Page 65: ...nit Type M6 SM 2 35 M160 M161 Installation 12 Touch Application 13 Touch Browser 14 Touch Select Destination 15 Touch a Blank to set a location for the browser icon 16 Touch Exit to end the browser icon addition ...

Page 66: ...itch ON 2 Push the User Tools Counter key 3 Touch Browser Features 4 Touch Java Script 5 Change the Extended JavaScript setting to Activate 2 8 5 EXJS FIRMWARE UPDATE The Browser Unit consists of the Browser firmware and EXJS firmware The EXJS firmware is equivalent to the existing browser firmware Therefore it is possible to update the EXJS firmware using the same procedure as that of SDK applica...

Page 67: ...g the EXJS firmware in the field 2 Extract the file XXXX_machine after which the SDK folder is created Note XXXX part number 3 Copy the SDK folder to an SD card Main procedure Unplug the main machine power cord before you do the following procedure 1 Loosen the screw and remove the SD card slot cover at an angle 2 Insert the SD card included for firmware update into SD slot 2 lower Then push it sl...

Page 68: ...power switch OFF 6 Insert the SD card containing the Extended JS firmware into SD slot 2 lower 7 Turn the main power switch on 8 Push the User Tools Counter key 9 Touch Extended Feature Settings twice on the LCD 10 Touch the Install tab 11 Touch SD card then select Extended JS from the list of Extended Features 12 Select Machine HDD as the Install to destination then touch Next 13 Check the Extend...

Page 69: ...ARE 1 Turn the main power switch ON 2 Push the User Tools Counter key 3 Login with an administrator user name and password 4 Touch Extended Feature Settings twice on the LCD 5 Touch Uninstall 6 Touch Browser and then touch Yes after Are you sure you want to uninstall the following extended feature is displayed Uninstalling the extended feature Please wait is then displayed on the touch screen 7 Af...

Page 70: ...2 9 2 INSTALLATION PROCEDURE Unplug the main machine power cord before you do the following procedure 1 Loosen the screw and remove the SD card slot cover at an angle 2 Insert the SD card XPS Direct Print in SD slot 1 upper Then push it slowly until it clicks 3 Hook the SD card slot cover onto the opening attach it flat against the controller board and then fasten it using the screw ...

Page 71: ...rd and then turn on the machine 5 Print the configuration page to confirm the installation page 2 17 Printing a Configuration Page Confirm that the XPS was correctly installed by printing the configuration page If it is correctly installed XPS Menu will appear on the configuration page ...

Page 72: ...lled 1 Press the User Tools Counter key to display System Settings Timer Settings and then set Sleep Mode Timer to five minutes or longer This will prevent the machine from switching to the Sleep mode while installing Java TM Platform 2 Turn off the main power and then disconnect the power cord 3 Loosen the screw and remove the SD card slot cover at an angle 4 Insert the SD card VM Card in SD slot...

Page 73: ...oximately three minutes If you turn the power off during installation the VM card may be damaged Be sure to check the following before turning the power off 7 Press User Tools Counter key and then press Extended Features If installation has completed correctly JavaTM Platform appears in the Extended Features menu 8 Press Exit twice to exit from the Extended Features menu Operate the machine with t...

Page 74: ...rch the text in the scanned document You can add extra text to the file name The orientation of the originals is detected and the document is automatically rotated The OCR unit is provided on an SD card By installing the SD card on the main machine the function key is added to the operation panel You don t need to install the OCR unit on the computer After installing the OCR unit you can specify t...

Page 75: ...ed in NVRAM and the machine ID of the main machine is recorded in the SD card 5 When the display tells you that the execution is completed press Exit If the execution failed the display tells you that the execution failed If the execution failed do the following Check if the SD card is already used Check whether the SD card has been used with another MFP whether the OCR unit in the SD card has bee...

Page 76: ...reen after installing the OCR unit If you want to use the searchable PDF function select On for OCR Settings Default Off Restoration Procedure When you install the OCR Unit Type M2 the searchable PDF function is saved on the HDD and the SD card ID is saved in NVRAM Therefore you need to re install the OCR Unit Type M2 after replacing the HDD or NVRAM When the original SD card exists When you repla...

Page 77: ...llation When the original SD card is lost Order a new SD card service part of the OCR Unit Type M2 and then re install from the new SD card When you re install the OCR Unit Type M2 do the same procedure as the original installation procedure ...

Page 78: ...0MM 1 2 12 2 INSTALLATION PROCEDURE Unplug the main machine power cord before you do the following procedure Before beginning work ground yourself by touching something metal to discharge any static electricity Static electricity can damage the memory unit 1 Remove the memory cover 2 Loosen the screw by using a coin and then slide the inner cover towards the front to remove it ...

Page 79: ...e notch of the recommended memory with the protruding part of the vacant slot and then carefully insert the module at an angle 5 Keeping the module at an angle press it down until it clicks into place 6 When also installing the hard disk install it before returning the inner cover to the machine For instructions about installing the hard disk see page 2 51 Hard Disk Drive Option Type M6 ...

Page 80: ... Tighten the screw 9 Attach the memory cover 10 Plug in the power cord and then turn on the machine 11 Print the configuration page to confirm the installation page 2 17 Printing a Configuration Page Confirm that the SDRAM module was correctly installed by printing the configuration page Check that the total memory value is shown in Total Memory on the configuration page ...

Page 81: ...ption Q ty 1 Hard disk 1 2 CABLE HDD SATA RED 102 1 3 CABLE HDD SATA POWER_3P 70 1 4 KNOB SCREW M3 2 SHEET EMC ADDRESS TAI 1 DECAL DOC NA 1 DECAL DOC EU 1 DECAL DOC CHN 1 RoHS Decal 1 LABEL ROHS DATE 40MM 1 2 13 2 INSTALLATION PROCEDURE Unplug the machine power cord before starting the following procedure 1 Remove the memory cover ...

Page 82: ...e M6 M160 M161 2 52 SM 2 Loosen the screw by using a coin and then slide the inner cover towards the front to remove it 3 Connect the flat cable and power cord to the hard disk 4 Check the installation position of the hard disk ...

Page 83: ...t the flat cable and power cord to the board of the machine 6 Install the hard disk and then fasten the hard disk to the machine with the screws 7 Insert the two left protrusions of the inner cover and then insert the two right protrusions into the notches on the machine ...

Page 84: ...cord and then turn on the machine 11 Print the configuration page to confirm the installation page 2 17 Printing a Configuration Page Confirm that the hard disk was correctly installed by printing the configuration page If it is correctly installed Hard Disk will appear for Device Connection on the configuration page ...

Page 85: ...ASS_B VERIFICATION 1 2 14 2 INSTALLATION PROCEDURE Unplug the main machine power cord before you do the following procedure Before beginning work ground yourself by touching something metal to discharge any static electricity Static electricity can damage the file format converter 1 Loosen the two screws and remove the slot cover The removed cover will not be reused 2 Fully insert the file format ...

Page 86: ...g in the power cord and then turn on the machine 5 Check or set the following SP codes with the values shown below SP No Title Setting SP5 836 001 Capture Function 0 Off 1 On 1 SP5 836 002 Panel Setting 0 6 Press the User Tools Counter key In System Settings Administrator Tools check that Capture Priority appears ...

Page 87: ...STALLATION PROCEDURE 14LANGUAGES 1 2 15 2 INSTALLATION PROCEDURE Unplug the main machine power cord before you do the following procedure Before beginning work ground yourself by touching something metal to discharge any static electricity Static electricity can damage the interface board You can only install one of the following network interfaces at a time IEEE 802 11 a b g n Wireless LAN IEEE12...

Page 88: ...cord and then turn on the machine 5 Print the configuration page to confirm that the board was attached correctly page 2 17 Printing a Configuration Page Confirm that the IEEE 1284 I F board was correctly installed by printing the configuration page If it is correctly installed Parallel Interface will appear for Device Connection on the configuration page ...

Page 89: ...7 INSTALLATION SUB PROCEDURE WL EU 1 8 SHEET FCCDOC W LAN R CMN 851 1 2 16 2 INSTALLATION PROCEDURE Unplug the main machine power cord before you do the following procedure Before beginning work ground yourself by touching something metal to discharge any static electricity Static electricity can damage the interface unit You can only install one of the following network interfaces at a time IEEE ...

Page 90: ...s strong magnetic fields Install the machine as close as possible to the access point 2 16 3 UP MODE SETTINGS FOR WIRELESS LAN Enter the UP mode Then do the procedure below to perform the initial interface settings for IEEE 802 11 a b g n These settings take effect every time the machine is powered on You cannot use the wireless LAN if you use Ethernet 1 Press the User Tools Counter key 2 On the t...

Page 91: ...side in order to unlock encoded data There are 64 bit and 128 bit WEP keys Range of Allowed Settings 64 bit 10 characters 128 bit 26 characters Specify WPA2 when Communication Mode is set to Infrastructure Mode Set the WPA2 Authent Method WPA2 Authent Method Select either WPA2 PSK or WPA2 If you select WPA2 PSK enter the pre shared key PSK of 8 63 characters in ASCII code When WPA2 is selected aut...

Page 92: ...el settings for the country 5840 007 Channel MIN Sets the minimum range of the channels settings allowed for your country 5840 011 WEP Key Select Used to select the WEP key Default 00 UP mode SSID Used to confirm the current SSID setting WEP Key Used to confirm the current WEP key setting WEP Mode Used to show the maximum length of the string that can be used for the WEP Key entry WPA2 Authent Met...

Page 93: ... 2 63 M160 M161 Installation 2 17 BLUETOOTH INTERFACE UNIT TYPE D 2 17 1 COMPONENT CHECK No Description Q ty 1 Bluetooth Module 1 2 CD ROM 1 3 SHEET CAUTION CHART BLUETOOTH EXP 1 4 SHEET FCCDOC BLUETOOTH 1 5 CAUTION CHART CE BLUETOOTH 1 ...

Page 94: ... interfaces at a time IEEE a b g n Wireless LAN Bluetooth 1 Insert the Bluetooth Interface adapter into the USB connector 2 Plug in the power cord and then turn on the machine 3 Print the configuration page to confirm the installation page 2 17 Printing a Configuration Page Confirm that the Bluetooth interface unit was correctly installed by printing the configuration page If it is correctly insta...

Page 95: ...18 COPY DATA SECURITY UNIT TYPE G 2 18 1 COMPONENT CHECK No Description Q ty For this model 1 ICIB 3 1 Yes 2 BRACKET ICIB 1 Yes 3 Screw M3 x 6 4 Yes 4 BRACKET 1 Not used 5 Screw M3 x 4 2 Yes Tapping screw M3 x 8 2 Not used RoHS Decal 1 Yes LABEL ROHS DATE 40MM 1 Yes ...

Page 96: ... Security Unit Type G M160 M161 2 66 SM 2 18 2 INSTALLATION PROCEDURE Unplug the main machine power cord before you do the following procedure 1 Attach bracket A to the ICIB 3 B M3 x 4 x 2 2 Right Cover page 4 8 ...

Page 97: ...Copy Data Security Unit Type G SM 2 67 M160 M161 Installation Right Cover 3 Mount Copy Data Security Unit A on the BICU board with the connector on the upper right part aligned M3 x 6 x 2 ...

Page 98: ...e will issue an SC165 error if the machine is powered on with the ICIB 1 removed and the Detect Data Security for Copying feature is set to On When you remove this option from the machine first set the setting to OFF with the user tool before removing this board If you forget to do this Detect Data Security for Copying feature cannot appear in the user tool settings And then SC165 will appear ever...

Page 99: ...wing list No Description Q ty 1 SD Card 1 2 19 3 BEFORE YOU BEGIN THE PROCEDURE 1 Confirm that the Data Overwrite Security unit SD card is the correct type for the machine The correct type for this machine is Type I If you install any version other than Type I you will have to replace the NVRAM and do this installation procedure again 2 Make sure that the following settings are not at their factor...

Page 100: ...ll the customer this setting must be enabled selected before you do the installation procedure Seal Check and Removal You must check the box seals to make sure that they were not removed after the items were sealed in the box at the factory before you do the installation 1 Check the box seals A on each corner of the box Make sure that a tape is attached to each corner The surfaces of the tapes mus...

Page 101: ...tion 2 19 4 INSTALLATION PROCEDURE 1 Insert the SD card DataOverwriteSecurity Unit in SD slot 1 upper A with its label face towards the front of the machine Then push it slowly into SD slot 1 upper until you hear a click 2 Install the application using SP5 878 001 ...

Page 102: ...ly after encryption is enabled the encryption setting process will take several minutes to complete before you can begin using the machine If encryption is enabled after data has been stored on the disk or of the encryption key is changed this process can take up to three and a half hours or more The machine cannot be operated while data is being encrypted Once the encryption process begins it can...

Page 103: ...ng must be on before you do the installation procedure 3 Make sure that Administrator Tools is enabled selected User Tools Counter key System Settings Administrator Tools Administrator Authentication Management Machine Management On Select available settings Administrator Tools If this setting is disabled not selected tell the customer this setting must be enabled selected before you do the instal...

Page 104: ... the method of overwriting If you select NSA or DoD proceed to step 10 If you select Random Numbers proceed to step 8 8 Enter the number of times that you want to overwrite using the number keys and then press 9 Press OK Auto Erase Memory is set 10 Log out 11 Check the display and make sure that the overwrite erase icon appears 12 Check the overwrite erase icon The icon 1 is lit when there is temp...

Page 105: ...nter key System Settings Administrator Tools Administrator Authentication Management Machine Management On If this setting is off tell the customer this setting must be on before you do the installation procedure 3 Make sure that Administrator Tools is enabled selected User Tools Counter key System Settings Administrator Tools Administrator Authentication Management Machine Management On Select av...

Page 106: ... Tools 4 Press to display Page 11 5 Press Machine Data Encryption Settings 6 Press Encrypt 7 Select the data to be carried over to the hard disk and not be reset To carry all of the data over to the hard disk select All Data To carry over only the machine settings data select File System Data Only To reset all of the data select Format All Data 8 Select the backup method If you have selected Save ...

Page 107: ...n the machine has been encrypted Select item Backing Up the Encryption Key The encryption key can be backed up Select whether to save it to an SD card or to print it The encryption key is required for data recovery if the machine malfunctions Be sure to store the encryption key safely for retrieving backup data 1 Log in as the machine administrator from the control panel 2 Press System Settings 3 ...

Page 108: ...the encryption key in the text file restore_key xxxxxxxxxxx key_xxxxxxxxxxx txt Ask an Administrator to enter the encryption key The key has already been printed out by the user and may have been saved in the key_xxxxxxxxxxx txt file The function of back up the encryption key to the SD card directly is provided 11A products or later 5 Turn on the machine s main power switch 6 Confirm that a messag...

Page 109: ...arks or blank spaces It is judged that a forced start has been selected when the content of nvclear is executed and the machine shifts to the alternate system forced start 4 Confirm that a message is displayed on the LCD telling to insert the SD card that contains the encryption key 5 Turn off the main power switch 6 Insert the SD card that contains the encryption key into Slot 2 the lower slot 7 ...

Page 110: ...rint the SMC with SP5990 002 and then check if a device ID2 SP5811 003 must be correctly programmed 6 spaces must be put between the 3 digit prefix and the following 8 digit number e g xxx______xxxxxxxx 3 The following settings must be correctly programmed 4 If a proxy server is available configure the following SP settings Use Proxy SP5816 062 Set to 1 Enable Proxy server IP address SP5816 063 Pr...

Page 111: ...bled Check the network condition 5 Proxy error Illegal user name or password Check Proxy user name and password 6 Communication error Check the network condition 8 Other error See SP5816 208 Error Codes below this 9 Request number confirmation executing Processing Please wait 11 Request number error Data is already registered under this number Check the request number again 12 Request number error...

Page 112: ...ow this 9 Request number confirmation executing Processing Please wait 10 Request number error The applicable device was not registered when moving the machine was requested 11 Request number error Data is already registered under this number Check the request number again 12 Request number error invalid parameter Check the request number again 8 Exit the SP mode SP5816 208 Error Codes Cause Code ...

Page 113: ...hibit 12006 A confirmation request was made after the confirmation had been already completed Execute registration 12007 The request number used at registration was different from the one used at confirmation Check Request No 12008 Update certification failed because mainframe was in use Check the mainframe condition If the mainframe is in use try again later 12009 The ID2 in the NVRAM does not ma...

Page 114: ...e Check the registration condition of the mainframe 2392 Parameter error 2393 External RCG not managed 2394 Mainframe not managed 2395 Box ID for external RCG is illegal 2396 Mainframe ID for external RCG is illegal 2397 Incorrect ID2 format Check the ID2 of the mainframe 2398 Incorrect request number format Check the Request No ...

Page 115: ...PREVENTIVE MAINTENANCE REVISION HISTORY Page Date Added Updated New None ...

Page 116: ......

Page 117: ...Preventive Maintenance Tables SM 3 1 M160 M161 Preventive Maintenance 3 PREVENTIVE MAINTENANCE 3 1 PREVENTIVE MAINTENANCE TABLES See Appendices for the following information Preventive Maintenance ...

Page 118: ...o the back of the paper when performing duplex printing Perpendicularity 0 7 mm 100 mm Linearity 0 25 mm 100 mm Parallelism In an office environment 1 0mm or less In other environments 1 5mm or less Copy Item Specification Remarks Resolution 100 Enlargement Min 3 6 lines mm or more Reduction Min 3 6 M lines mm or more Not applicable when using the ARDF Assured Image Area Leading edge 4 3 mm Left R...

Page 119: ...able to the back of the paper when performing duplex printing Perpendicularity 1 2 mm 100 mm or less 2 4 mm 200 mm or less Missing Image Area Left 2 0 1 5 mm Right 2 0 mm Leading edge 3 0 1 5 mm Trailing edge 3 0 mm ARDF Item Specification Remarks Magnification Error 100 SEF 1 75 or less Reduction Enlargement SEF 1 75 or less To check whether the problem is with the image or is due to another issu...

Page 120: ...can 0 2 0 mm Sub Scan 0 1 5 mm Skew Single Side 1 2 mm 200 mm or less B5 SEF or more 1 0 mm 100 mm or less Less than B5 SEF Duplex 1 0 mm 100 mm or less B5 SEF or more 1 5 mm 100 mm or less Less than B5 SEF Not applicable to paper fed from the by pass tray Reference value when using the by pass tray 1 0 mm 100 mm Curling after fusing 20 mm or less from the leading and trailing edges with a radius ...

Page 121: ...Single Side 2 0 mm 200 mm or less B5 SEF or more 2 5 mm 200 mm or less Less than B5 SEF Duplex 2 5 mm 100 mm or less Paper thickness ream weight Single Side 45 110 kg Duplex 45 90 kg These standards are determined using standard paper under standard conditions Values may vary depending on environmental conditions such as temperature humidity use of used paper etc ...

Page 122: ......

Page 123: ...REPLACEMENT AND ADJUSTMENT REVISION HISTORY Page Date Added Updated New None ...

Page 124: ......

Page 125: ... with the push switch always unplug the AC power cord When you disconnect the power cord from the AC wall outlet inside the machine there is still residual charge When you disconnect the power cord from the AC wall outlet inside the machine for a while there is still residual charge Therefore if you remove boards in this state it can cause a blown fuse or memory failure How to remove the residual ...

Page 126: ... be set At this time start the machine manually by pressing the main power switch Shutdown Method 1 Press the main power switch A on the left side of the machine After the shutdown process the main power is turned off automatically When the shutdown is complete Main power LED Off Operation panel LED Off 2 Take out the power cord 3 Wait 3 minutes this is the time required if you will remove the rea...

Page 127: ...ete for some reason the machine has a forced shutdown function To make a forced shutdown press and hold the main power switch for 6 seconds In general do not use the forced shutdown Forced shutdown may damage the hard disk and memory and can cause damage to the machine Use a forced shutdown only if it is unavoidable ...

Page 128: ...Part Number Description Q ty B6455010 SD Card 128MB 1 B6455020 SD Card 1GB 1 A PC Personal Computer is required for creating the Encryption key file on an SD card when replacing the controller board for a model in which HDD encryption has been enabled ...

Page 129: ...2 Open the by pass tray A 3 Release four hinges indicated below to detach the paper guide plate B 4 x2 on the by pass tray A 5 Release the both end hinges of the by pass tray A to detach it To remove the by pass tray lift the left hinge first to release while raising the by pass tray upwards The left hinge is C cut ...

Page 130: ... front cover A in order to remove the strap that ties the front cover to the machine 7 Open the front cover A and release the strap B 8 Release both side hinges to detach the front cover A Release the left hinge B first to detach the front cover ...

Page 131: ...ers SM 4 7 M160 M161 Replacement and Adjustment 4 3 2 LEFT COVER There are three tabs on the back of the left cover Refer to the picture below 1 Open the Front Cover 2 Open the Rear Cover 3 Left Cover A x4 Hook x3 ...

Page 132: ...Exterior Covers M160 M161 4 8 SM 4 3 3 RIGHT COVER There are four tabs on the back of the right cover Refer to the picture below 1 Open the Front Cover 2 Open the Rear Cover 3 Right Cover A x4 Hook x4 ...

Page 133: ...s SM 4 9 M160 M161 Replacement and Adjustment 4 3 4 REAR COVER REAR LOWER COVER 1 Two screws on Rear Lower Cover A x2 2 Open the rear cover B 3 Release both side hinges to detach the rear cover A 4 Rear Lower Cover A ...

Page 134: ... 10 SM 4 3 5 UPPER COVER 1 ARDF and Scanner Unit page 4 87 Scanner Unit with ARDF 2 Operation Panel page 4 11 Operation Panel 3 x3 on the left side of the upper cover A 4 x4 on the right side of the upper cover A 5 Upper Cover A ...

Page 135: ...xterior Covers SM 4 11 M160 M161 Replacement and Adjustment 4 3 6 OPERATION PANEL 1 Scanner Unit page 4 87 Scanner Unit with ARDF 2 Two connectors on the BICU A indicated below 3 Operation Panel A x6 x2 ...

Page 136: ...Exterior Covers M160 M161 4 12 SM 4 3 7 OPERATION PANEL LOWER INNER COVER 1 Operation Panel page 4 11 Operation Panel 2 Operation Panel Lower Inner Cover A Hook x2 ...

Page 137: ...ny of the procedures in this section 4 4 1 LED UNIT Be sure to clean the lens of the LED head after replacing the LED unit or if you inadvertently touch the lens when replacing another unit 1 PCDU page 4 20 PCDU 2 Upper Cover page 4 10 Upper Cover 3 Duct A Hook x 12 4 Upper Inner Cover A x2 Hook x3 5 Remove the securing screws of the front stay A x2 ...

Page 138: ...7 Remove the spacer A ground wire B and flat cable C from the LED unit The spacer A has a protruding part that engages with the groove in the shaft to secure the spacer When you remove the spacer pull its handle downward as if to rotate the spacer slightly ...

Page 139: ...he machine When you attach the LED unit engage the LED unit s shaft ends on the upper part with the holes in the LED unit holder Be careful not to force the LED unit in Doing so may cause the LED unit holder s springs to come off 9 Bend the stay A to release the left and right tabs and then separate the stay from the LED head B ...

Page 140: ... 16 SM 10 Remove the two spring holders B from the LED head A How to Re engage Disengaged Springs If the spring hook A of the LED unit holder is disengaged re engage it according to the following procedure Hook disengaged A ...

Page 141: ...LED unit holder is raised to the front by the spring Right side 1 Remove the right cover and then remove the gear unit page 4 26 Gear Unit 2 Loosen the screws on the cover A x3 Be sure to loosen the screws holding the cover A just enough to insert tweezers or a screwdriver into the gap Do not actually remove the screws ...

Page 142: ...wdriver into the gap between the cover A and frame and re engage the spring hook B in the correct position Left side 1 Remove the left cover and then raise the spring using tweezers or a screwdriver inserted through the gap at the lower right of the spring A ...

Page 143: ... Optics SM 4 19 M160 M161 Replacement and Adjustment 2 You can check the position of the hook A through the guide of the LED unit Using tweezers or a screwdriver re engage the hook in the correct position ...

Page 144: ...PCDU M160 M161 4 20 SM 4 5 PCDU 4 5 1 PCDU 1 Open the front cover A 2 Hold the grip to pull the PCDU A out ...

Page 145: ...6 1 TONER CARTRIDGE 1 Open the front cover A and push down the lever of the toner cartridge B circled in the picture below The release lever works in two steps To release the lock push down the release lever to the horizontal position 2 Hold the grip to pull the toner cartridge A out ...

Page 146: ...Image Transfer M160 M161 4 22 SM 4 7 IMAGE TRANSFER 4 7 1 IMAGE TRANSFER ROLLER 1 PCDU page 4 20 PCDU 2 Pinch both green ends of the guide A and pull it towards you 3 Image Transfer Roller A ...

Page 147: ...wer switch and disconnect the power cord before you start any of the procedures in this section 4 8 1 MAIN MOTOR 1 Right Cover page 4 8 Right Cover 2 Drive Unit page 4 26 Drive Unit 3 Main Motor A x4 x1 4 8 2 DUPLEX EXIT MOTOR 1 Upper Cover page 4 10 Upper Cover 2 Duplex Exit Motor A x2 x1 x1 ...

Page 148: ...4 SM 4 8 3 TONER SUPPLY CLUTCH 1 Gear Unit page 4 26 Gear Unit 2 Temp Humid Sensor page 4 72 Temp Humid Sensor 3 x1 4 Toner Supply Clutch A with shaft Gear x1 5 All things attached to the toner supply clutch A Gear x1 Shaft x1 ...

Page 149: ...ve Unit SM 4 25 M160 M161 Replacement and Adjustment 4 8 4 REGISTRATION CLUTCH 1 BICU page 4 61 BICU 2 Registration Clutch A x1 x1 x1 4 8 5 PAPER FEED CLUTCH 1 BICU page 4 61 BICU 2 Paper Feed Clutch A x1 ...

Page 150: ...T 1 BICU page 4 61 BICU 2 Duplex Clutch page 4 28 Duplex Clutch 3 Drive Unit A x5 Grounding Plate x1 4 8 7 GEAR UNIT 1 Drive Unit page 4 26 Drive Unit 2 Paper Size Detection Switch page 4 45 Paper Size Detection Switch 3 Gear Unit A x4 x2 Gear x1 ...

Page 151: ... Adjustment 4 8 8 BY PASS FEED CLUTCH 1 Right Cover page 4 8 Right Cover 2 Harness Guide A x1 x1 3 By pass Feed Clutch A x1 x1 4 8 9 RELAY CLUTCH 1 By pass Feed Unit page 4 41 By pass Feed Unit 2 Gear Unit page 4 26 Gear Unit 3 Relay Clutch A x1 ...

Page 152: ...4 28 SM 4 8 10 BY PASS BOTTOM PLATE CLUTCH 1 Right Cover page 4 8 Right Cover 2 By pass Bottom Plate Clutch A x1 x1 x1 4 8 11 DUPLEX CLUTCH 1 Controller Board page 4 58 Controller Board 2 Duplex Clutch A x1 Bracket x1 x1 x1 ...

Page 153: ...161 Replacement and Adjustment 4 8 12 JUNCTION GATE SOLENOID 1 Upper Cover page 4 10 Upper Cover 2 Release the harness of the Junction Gate Solenoid x3 3 x1 of the Junction Gate Solenoid 4 Junction Gate Solenoid A x2 Spring x1 ...

Page 154: ...ocedures in this section page 4 1 General Cautions 4 9 1 FUSING UNIT 1 Open the rear cover A 2 Release the lock levers B 3 Fusing Unit A Adjustment after Replacement Service Maintenance Model M161 For PM Install a fusing unit without new product detection capability and reset PM Counter Fuser setting engine SP 7 804 003 after replacement User Maintenance Model M160 For PM Install a fusing unit wit...

Page 155: ...0 Fusing Unit 2 Remove the screws of the fusing unit x5 When reassembling be sure to attach the pin A to the correct position If not the fusing unit cannot be attached to the main body properly 3 Separate the fusing unit into the upper and lower fusing units 4 Right cover A x2 B Lower Fusing Unit C Upper Fusing Unit ...

Page 156: ...e upper and lower fusing units with more ease by lowering the envelope lever 4 9 3 FUSING PRESSURE ROLLER 1 Separate the fusing unit into the upper and lower fusing units page 4 31 Upper Fusing Unit Lower Fusing Unit 2 Fusing Pressure Roller A ...

Page 157: ...curing screws on the side that is away from the drive mechanism it is recommended to insert a pin or jeweller s screwdriver as shown in the photo below in order to secure the flat nut to the upper frame 1 Separate the fusing unit into the upper and lower fusing units page 4 31 Upper Fusing Unit Lower Fusing Unit 2 Cover A x1 3 Remove the screws of the fusing lamp x3 ...

Page 158: ...Fusing M160 M161 4 34 SM 4 Two brackets A 5 Fusing lamp A ...

Page 159: ...lacement and Adjustment 6 Hot Roller A 4 9 5 THERMOSTAT 1 Separate the fusing unit into the upper and lower fusing units page 4 31 Upper Fusing Unit Lower Fusing Unit 2 Hot Roller page 4 33 Fusing Lamp Hot Roller 3 Thermostat A x2 ...

Page 160: ...Separate the fusing unit into the upper and lower fusing units page 4 31 Upper Fusing Unit Lower Fusing Unit 2 Hot Roller page 4 33 Fusing Lamp Hot Roller 3 Remove the screws of the harness x3 4 Remove the bracket of the drawer connector and then remove the screws of the thermistor x3 5 Thermistor A ...

Page 161: ...M160 M161 Replacement and Adjustment Notes on reassembly Be sure to attach the drawer connector with its protruding part A in the position shown below Insert the flat nut A Be sure not to drop them during disassembly ...

Page 162: ...Fusing M160 M161 4 38 SM 4 9 7 HOT ROLLER STRIPPER 1 Separate the fusing unit into the upper and lower fusing units page 4 31 Upper Fusing Unit Lower Fusing Unit 2 Spring A 3 Hot Roller Stripper A ...

Page 163: ...he main power switch and disconnect the power cord before you start any of the procedures in this section 4 10 1 PAPER FEED TRAY 1 Paper Feed Tray A 4 10 2 PAPER FEED ROLLER 1 Paper Feed Tray page 4 39 Paper Feed Tray 2 Slide the lever B to the left to detach the paper feed roller A ...

Page 164: ...AD 1 Paper Feed Tray page 4 39 Paper Feed Tray 2 Release the hooks on the bottom of the paper feed tray to detach the friction pad A 4 10 4 PAPER END SENSOR 1 By pass Feed Unit page 4 41 By pass Feed Unit 2 Bracket A x6 3 Paper End Sensor A x1 Hook ...

Page 165: ...5 Front Cover 2 Left Cover page 4 7 Left Cover 3 Right Cover page 4 8 Right Cover 4 By pass Bottom Plate Clutch page 4 28 By pass Bottom Plate Clutch 5 By pass Feed Unit A x5 x2 Release the hook A and then insert a flat blade screwdriver into the space B to detach the by pass feed unit from the machine ...

Page 166: ...LER 1 By pass Feed Unit page 4 41 By pass Feed Unit 2 Gear Unit page 4 26 Gear Unit 3 x2 Bearing x2 on both sides of the by pass feed roller guide A 4 Slide the by pass feed guide A with the by pass feed roller to the right to detach it from the machine ...

Page 167: ...guide A 6 Separate the bypass feed roller A from the shaft Hook x1 4 10 7 BY PASS FRICTION PAD 1 By pass Feed Unit page 4 41 By pass Feed Unit 2 Bottom Plate A If you cannot remove the bottom plate because the part A prevents the cam B from releasing rotate the shaft C to let the cam B avoid the bottom plate link A ...

Page 168: ...3 Push the friction pad A down to detach it Spring x1 4 10 8 BY PASS PAPER END SENSOR 1 By pass Feed Unit page 4 41 By pass Feed Unit 2 Bracket with By pass Sensor A x1 3 Detach the By pass Paper End Sensor A from the bracket Hook ...

Page 169: ...s Feed Unit page 4 41 By pass Feed Unit 2 By pass Feed Lower Cover A x3 3 By pass Bottom Plate HP Sensor A x1 Hook 4 10 10PAPER SIZE DETECTION SWITCH 1 Right Cover page 4 8 Right Cover 2 Bracket with Paper Size Detection Switch A x4 x1 3 Detach the Paper Size Detection Switch A from the bracket Hook x2 ...

Page 170: ...Paper Feed M160 M161 4 46 SM ...

Page 171: ...power cord before you start any of the procedures in this section 4 11 1 PAPER EXIT SENSOR 1 Open the rear cover 2 Paper Exit Sensor A x1 Hook 4 11 2 PAPER OVERFLOW SENSOR 1 Upper Cover page 4 10 Upper Cover 2 Paper Overflow Sensor A x1 Hook 4 11 3 DUPLEX EXIT SENSOR 1 Upper Cover page 4 10 Upper Cover 2 Duplex Exit Sensor A x1 Hook ...

Page 172: ... ENTRANCE SENSOR 1 PSU page 4 56 PSU 2 Duplex Clutch page 4 28 Duplex Clutch 3 Open the duplex exit guide plate A 4 Remove screws circled in the picture below x5 A Duplex exit guide unit 5 Release the linking part to remove duplex exit guide unit A ...

Page 173: ...Unit 2 Gear Unit page 4 26 Gear Unit 3 Paper Size Detection Switch page 4 45 Paper Size Detection Switch 4 Registration Sensor page 4 51 Registration Sensor 5 HVPS with bracket page 4 66 HVPS with Bracket 6 Release the bearing A 1 at the left end of the registration roller drive and fixing plate B 1 x1 2 7 Release the bearing at the right end of the registration roller drive and remove the groundi...

Page 174: ...crewdriver into the gap on the left of the registration roller guide to release the protruding part 9 Release the harness from the guide A to detach the guide A with the registration roller driven 10 Detach the registration roller driven B from the guide A ...

Page 175: ... Registration Roller Driven page 4 49 Registration Roller Driven 2 Slide the registration roller drive A to the right to remove it 4 11 7 REGISTRATION SENSOR 1 PCDU page 4 20 PCDU 2 Sheet A 3 Release the hooks of the harness cover A with a screwdriver to remove it 4 Registration Sensor A Hook x1 ...

Page 176: ...Paper Transport M160 M161 4 52 SM ...

Page 177: ...h and disconnect the power cord before you start any of the procedures in this section 4 12 1 FCU BOARD 1 Open the Front cover 2 Open the Rear cover 3 Right Cover A x4 Hook x3 4 Remove the five screws of the bracket A x 5 then remove the FCU board B with bracket x 1 x 1 5 Detach the brackets B and C from the FCU board A x3 ...

Page 178: ...ul not to insert the cable at an angle To prevent a short circuit make sure the old FCU board does not come into contact with anything metal 11 Turn the main power switch on 12 The SRAM data transfer begins Transfer is complete when a beep sounds The volume of the beep is set to the same level as the speaker volume If the speaker volume is set to off the volume of the beep is set to its initial fa...

Page 179: ...ct the flat cable from both FCU boards 15 Reattach the cover 16 Reattach the cover 17 Turn the main power switch on 18 Enter the SP mode print the system parameter list from SP6 101 in the Fax SP menu and then check the list to see whether the SRAM data has been transferred correctly 4 12 2 SPEAKER 1 Right Cover page 4 8 Right Cover 2 Remove the five screws of the bracket A x 5 then remove the FCU...

Page 180: ... Tray 2 Left Cover page 4 7 Left Cover 3 Right Cover page 4 8 Right Cover 4 Rear Cover page 4 9 Rear Cover Rear Lower Cover 5 Rear Lower Cover page 4 9 Rear Cover Rear Lower Cover 6 x3 x2 x2 on the left side of the PSU 7 x1 x1 x1 on the right side of the PSU 8 x2 on the rear side of the PSU ...

Page 181: ...Electrical Components SM 4 57 M160 M161 Replacement and Adjustment 9 PSU A with Bracket x1 10 Cover A x2 11 Detach the PSU A from the bracket x6 ...

Page 182: ...er board in the model without HDD When you replace the controller board in a model without a HDD address book data can be copied from an old controller board to a new controller board using an SD card Copy the address book data to an SD card from the flash ROM on the controller board with SP5 846 051 if possible Replacement Procedure 1 Controller Box page 4 55 Speaker 2 Detach the controller board...

Page 183: ...ion instructions for each application After reinstalling the ESA applications print the SMC SP 5 990 024 025 SMC SDK Application Info 4 If you have replaced the controller board set the DIP switches on the new controller board to the same settings as the old board After installing the controller board 1 For a model without a HDD do SP5 846 052 to copy back the address book to the flash ROM on the ...

Page 184: ...o this SC995 02 Defective NVRAM will be displayed However DO NOT turn off the main power switch Continue with this procedure 10 Re insert the SD card that you removed in step 5 back into slot 2 11 Download the old NVRAM data from the SD card onto the new NVRAM using SP5 825 001 NVRAM Data Download This will take about 2 or 3 minutes 12 Turn off the main power switch and then remove the SD card fro...

Page 185: ...ection of the dent C that is printed on the BICU board 4 Install the new BICU in the machine 5 Enter the BICU serial number If the BICU serial number is not entered correctly SC995 01 serial number entry error appears 6 Turn the main power switch off and on 7 Set the DIP switches on the new BICU board to the same settings as the old board Make sure the EEPROM is correctly installed on the BICU Ins...

Page 186: ...er cord Then turn the main power switch on When you do this SC995 will be displayed However DO NOT turn off the main power switch Continue with this procedure 9 Copy the data from the SD card to the EEPROM SP5 825 001 10 Enter the BICU serial number 11 Turn the main power switch off Then remove the SD card from SD card slot 2 12 Turn the main power switch on If the BICU serial number is not entere...

Page 187: ...he HDD After HDD Replacement 1 When you turn the main power switch on after installing the hard disk initialization of the disk starts automatically 2 Go into the SP mode 3 Do SP5 846 52 to restore the address book data to the HDD Never remove a used HDD unit from the work site even if it is suspected of being damaged without the consent of the client The HDD must remain with the customer for disp...

Page 188: ...ocument server documents document server address book The address book and document server documents if needed must be input again If the customer is using the Data Overwrite Security the Data Encryption feature or OCR Scanned PDF these applications must be installed again 4 12 9 TONER END SENSOR 1 Left Cover page 4 7 Left Cover 2 Toner End Sensor A x1 x1 Tab x1 ...

Page 189: ...Electrical Components SM 4 65 M160 M161 Replacement and Adjustment 4 12 10HVPS 1 Left Cover page 4 7 ...

Page 190: ...Electrical Components M160 M161 4 66 SM Left Cover 2 HVPS A x4 x2 Tab x1 4 12 11HVPS WITH BRACKET 1 Left Cover page 4 7 ...

Page 191: ...Electrical Components SM 4 67 M160 M161 Replacement and Adjustment Left Cover 2 Toner End Sensor B and HVPS A with Bracket x5 x3 x2 4 12 12FUSING FAN 1 Left Cover page 4 7 ...

Page 192: ... as shown above the face of the fan with the sticker is on the outside 4 12 13PCDU COOLING FAN 1 Upper Cover page 4 10 Upper Cover 2 BICU page 4 61 BICU 3 PCDU Cooling Fan A with Bracket x2 x1 4 Detach the PCDU Cooling Fan A from the bracket x3 4 12 14PSU COOLING FAN 1 Left Cover page 4 7 Left Cover 2 PSU Cooling Fan A x2 x1 ...

Page 193: ...Electrical Components SM 4 69 M160 M161 Replacement and Adjustment When you reattach the PSU cooling fan the face of the fan with the sticker must be on the inside ...

Page 194: ...12 15DC SWITCH 1 By pass Feed Unit page 4 41 By pass Feed Unit 2 DC Switch A with Bracket x1 3 Detach the DC Switch from the bracket A x1 4 12 16FRONT DOOR INTERLOCK SWITCH 1 Left Cover page 4 7 Left Cover 2 Front Door Interlock Switch A x1 x2 ...

Page 195: ...cal Components SM 4 71 M160 M161 Replacement and Adjustment 4 12 17REAR DOOR INTERLOCK SWITCH 1 Left Cover page 4 7 Left Cover 2 Rear Door Interlock Switch A x1 x2 4 12 18DIMM 1 Cover A 2 Shield A x1 3 DIMM A ...

Page 196: ...mponents M160 M161 4 72 SM 4 12 19TEMP HUMID SENSOR 1 Right Cover page 4 8 Right Cover 2 Temp Humid Sensor A x1 x1 4 12 20REAR COVER SWITCH 1 Controller Board page 4 58 Controller Board 2 Rear Cover Switch A x1 Hook ...

Page 197: ...Turn off the main power switch and disconnect the power cord before you start any of the procedures in this section 4 13 1 ARDF UNIT 1 Scanner Rear Cover A x2 2 Scanner Rear Upper Cover A 3 x2 x1 x1 shown below Use longnose pliers to pinch and release the clamp ...

Page 198: ...160 M161 4 74 SM 4 Lift the ARDF A to detach The joint parts of the ARDF have tabs that latch onto the scanner So you need to push the ARDF forward fully while trying to detach it in order to detach the tabs ...

Page 199: ... 4 75 M160 M161 Replacement and Adjustment 4 13 2 ARDF FRONT COVER There are four tabs on the back of the ARDF front cover Refer to the picture below 1 Open the ARDF top cover A 2 ARDF Front Cover B x1 Tab x4 ...

Page 200: ...ARDF M160 M161 4 76 SM 4 13 3 ARDF REAR COVER 1 Open the ARDF A and release the three hooks 2 Close the ARDF and then detach the ARDF rear cover A x1 ...

Page 201: ...ARDF SM 4 77 M160 M161 Replacement and Adjustment 4 13 4 ARDF TOP COVER 1 ARDF Rear Cover page 4 76 ARDF Rear Cover 2 ARDF Top Cover A x1 ...

Page 202: ...1 ARDF Front Cover page 4 75 ARDF Front Cover 2 ARDF Rear Cover page 4 76 ARDF Rear Cover 3 Slide the ARDF original tray A to detach x1 4 13 6 ORIGINAL FEED UNIT 1 Open the ARDF top cover A 2 Slide the original feed unit B towards the front to detach ...

Page 203: ... detach the ARDF friction pad B 4 13 8 ARDF DRIVE MOTOR 1 ARDF Rear Cover page 4 76 ARDF Rear Cover 2 Original Feed Unit page 4 78 Original Feed Unit 3 Push down the lever A to the right Push up the lever A to the initial position when the replacement is finished 4 Release the hinges arrowed below to detach the upper guide plate A 5 Lower Guide Plate A x5 ...

Page 204: ...ARDF M160 M161 4 80 SM 6 Release the harness x4 7 Detach the harness from the harness guide A x8 x1 8 Harness Guide A x1 x1 9 Junction Gate Solenoid A x1 ...

Page 205: ...ARDF SM 4 81 M160 M161 Replacement and Adjustment 10 Bracket A with the joint part B x4 Do not remove the indicated screw A 11 x2 on the ARDF drive motor 12 ARDF Drive Motor A x1 ...

Page 206: ...SM 4 13 9 ARDF TOP COVER SENSOR 1 ARDF Rear Cover page 4 76 ARDF Rear Cover 2 ARDF Top Cover Sensor A x1 Hook 4 13 10ARDF ORIGINAL SET SENSOR 1 ARDF Rear Cover page 4 76 ARDF Rear Cover 2 ARDF Original Set Sensor A x1 Hook ...

Page 207: ...RDF REGISTRATION SENSOR 1 Open the ARDF A 2 Release the hook to remove the white plate B Push the white plate inward and push the hook down when you try to detach the white plate The shepe of the hook is shown below 3 ARDF Registration Sensor A with bracket x1 ...

Page 208: ...ARDF M160 M161 4 84 SM 4 Detach the registration sensor A from the bracket x1 Hook 4 13 12DFRB 1 ARDF Rear Cover page 4 76 ARDF Rear Cover 2 DFRB A x all Hook x1 ...

Page 209: ...UP SOLENOID 1 ARDF Rear Cover page 4 76 ARDF Rear Cover 2 Pick up Solenoid A x1 x1 4 13 14JUNCTION GATE SOLENOID 1 ARDF Rear Cover page 4 76 ARDF Rear Cover 2 x1 x1 x1 Spring x1 shown below 3 x2 that fixes the Junction Gate Solenoid 4 Lift the ARDF original tray A ...

Page 210: ...ARDF M160 M161 4 86 SM 5 Release the link A of the junction gate solenoid 6 Junction Gate Solenoid A ...

Page 211: ... to detach only the ARDF see page 4 73 ARDF Unit 1 Left Cover page 4 7 Left Cover 2 Right Cover page 4 8 Right Cover 3 Pulling the side of the operation panel lower cover B release the hooks of the operation panel upper cover A and remove the covers Hook x4 There are four tabs on the back of the front right cover A Refer to the picture below before the replacement Release the tab B first when remo...

Page 212: ...4 Operation Panel Lower Inner Cover page 4 12 Operation Panel Lower Inner Cover 5 Scanner Front Cover A Hook x4 6 Remove the screws for Scanner Unit and ARDF Unit A Right Side x3 x1 x4 Left Side x1 Upper x1 Right Side Left Side ...

Page 213: ...Scanner SM 4 89 M160 M161 Replacement and Adjustment Upper Side 7 Slide the ARDF and the scanner unit A to the right and then lift them to detach from the machine ...

Page 214: ...R COVER 1 ARDF page 4 73 ARDF Unit 2 Scanner Front Cover page 4 87 Scanner Unit with ARDF 3 Scanner Upper Cover A x6 4 14 3 ARDF OPEN CLOSED SENSOR 1 Scanner Upper Cover page 4 90 Scanner Upper Cover 2 ARDF Open Closed Sensor A x1 Hook Bracket x1 ...

Page 215: ...nner Upper Cover 2 Move carriage A to the right 3 Slide the bracket B as shown below to detach the belt A from the pulley 4 Bracket C x3 5 Carriage A x1 In the area C the flat cable B is fixed with double sided tape Do not try to strip the flat cable B off by force 6 Remove the shaft B from the carriage A ...

Page 216: ... M161 4 92 SM 4 14 5 CARRIAGE UNIT HP SENSOR 1 Scanner Upper Cover page 4 90 Scanner Upper Cover 2 Move the carriage A to the middle of the scanner unit 3 Bracket B and Rail C x4 4 Carriage Unit HP Sensor A x1 Hook ...

Page 217: ...canner SM 4 93 M160 M161 Replacement and Adjustment 4 14 6 SCANNER MOTOR 1 Scanner Upper Cover page 4 90 Scanner Upper Cover 2 Detach the scanner motor A from the scanner unit x4 3 Scanner Motor A x2 x1 ...

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Page 219: ...SYSTEM MAINTENANCE REVISION HISTORY Page Date Added Updated New None ...

Page 220: ......

Page 221: ... quality or its operation is NOT guaranteed if persons other than service representatives accesses the SP mode 5 1 1 SP TABLES See Appendices for the following information Service SP Tables Engine SP Tables 1 Engine SP Tables 2 Engine SP Tables 3 Engine SP Tables 4 Engine SP Tables 5 Engine SP Tables 6 Engine SP Tables 7 Engine SP Tables 8 5 1 2 ENABLING AND DISABLING SERVICE PROGRAM MODE Entering...

Page 222: ... scanner functions Fax SP SP modes related to the fax functions Select one of the Service Program modes System Printer Scanner or Fax from the touch panel as shown in the diagram below after you access the SP mode This section explains the functions of the System Printer Scanner SP modes Refer to the Fax service manual for the Fax SP modes 5 1 4 SP MODE BUTTON SUMMARY Here is a short summary of th...

Page 223: ...rns the service mode lock off This function makes sure that work on the machine is always done with the permission of the Administrator 1 If you cannot go into the SP mode ask the Administrator to log in with the User Tool and then set Service Mode Lock to OFF after he or she logs in User Tools System Settings Administrator Tools Service Mode Lock OFF This unlocks the machine and lets you get acce...

Page 224: ... Printer engine control BICU Flash ROM Engine System Operating system Flash ROM on the controller board System Lcdc Panel control Operation Panel Lcdc ARDF control ARDF Main Control Board ARDF ADF Bank Bank control Bank Bank Fax FCU Fax control FCU FCU NIB DESS Network interface Security control Flash ROM on the controller board Network Support Security Encryption HDD encryption Data Overwrite Fla...

Page 225: ...3 fonts Flash ROM on the controller board FONT2 Netfile Application Feature application Flash ROM on the controller board NetworkDocBox Fax Application Feature application Flash ROM on the controller board Fax Printer Application Feature application Flash ROM on the controller board Printer Scanner Application Feature application Flash ROM on the controller board Scanner Remote Fax Fax control Fla...

Page 226: ...a download error e g Error Code 44 occurs during a firmware upgrade Keep the following points in mind when you use the firmware update software Upload means to send data from the machine to the SD card Download means to send data from the SD card to the machine To select an item on the LCD touch the appropriate button on the soft touch screen of the LCD Disconnect the Ethernet interface cable IEEE...

Page 227: ...ot 4 Disconnect the network cable if the machine is connected to a network 5 Turn the main power switch on After a few seconds the initial version update screen appears on the LCD in English 6 If the SD card contains more than one software application the screen will be almost the same as the one below The screen below shows that the SC card contains two applications Engine and Printer 7 To select...

Page 228: ...name version on the SD card The first line is the module number the second line the version name ROM Number of the module and name of the version currently installed The first line is the module number the second line the version name Controller engine and operation panel firmware cannot be updated at the same time It is recommended to update firmware modules one by one 8 With the selected items s...

Page 229: ... if several modules were been updated 10 Turn the main power off and on Then select the items that you updated and then push the Verify button This is to check that the modules were updated correctly Press in the SD card to release it Then remove it from the slot 11 If you see Verify Error in the first bar on the screen then you must do the procedure again for the module shown in the bottom bar Th...

Page 230: ...n of the machine cannot be guaranteed after the machine is switched on again If the ROM update does not complete successfully for any reason then in order to ensure the correct operation of the machine the ROM update error will continue to show until the ROM is updated successfully In this case insert the card again and switch on the machine to continue the firmware download automatically from the...

Page 231: ... data no HDD Connect HDD correctly In the case of HDD failure replace the HDD Cannot be downloaded to a machine with no HDD 32 Different SD card between download interruption and download resumption Setting the SD card was interrupted Cycle the machine off on If the update cannot be made even if you insert the correct SD card there is a possibility that the SD card is broken Retry again with a dif...

Page 232: ...ain replace the controller board 41 Fax module download failed Cycle the machine off on If the download failed again replace the controller board and FCU 42 Operation language module download failed Cycle the machine off on If the download failed again replace the controller board and operation board 43 Stamp data module download failed Cycle the machine off on If the update cannot be made even if...

Page 233: ...Updating the Firmware SM 5 13 M160 M161 System Maintenance Code Meaning Solution 50 Digital certificate check result of updating data was NG Acquire correct update data then install again ...

Page 234: ...tings if the upload fails 2 Turn the machine main power switch off 3 Remove the SD slot cover A x 1 4 Insert the SD card into SD card slot B 5 Then turn the machine on 6 Execute SP5 824 001 NVRAM Data Upload and then press the Execute key 7 The following files are copied to an NVRAM folder on the SD card when the upload procedure is finished The file is saved to the following path and filename NVR...

Page 235: ...ly using the SMC print you created before uploading the NVRAM data 1 Turn the machine main power switch off 2 Remove the SD slot cover A x 1 3 Insert the SD card with the NVRAM data into SD Card Slot B 4 Turn the machine main power switch on 5 Do SP5 825 001 NVRAM Data Download and press the Execute key The serial number of the file on the SD card must match the serial number of the machine for th...

Page 236: ...w Document Initial ACL LDAP Authentication 5 4 2 UPLOAD BACKUP TO SD CARD 1 Prepare a formatted SD card 2 Make sure that the write protection on the SD card is off 3 Turn off the main power switch 4 Remove the SD card slot cover A x 1 and then install the SD card into the SD card slot 2 B for service use 5 Turn on the main power switch 6 Enter the SP mode and then execute SP5 846 051 Backup All Ad...

Page 237: ...witch 4 Enter the SP mode and then execute SP5 846 052 Restore All Addr Book 5 Exit from the SP mode and then turn off the main power switch 6 Remove the SD card form the SD card slot 2 7 Install the SD card slot cover 8 Turn on the main power and then check that the address book has been restored The counter in the user code information is initialized after uploading The information of an adminis...

Page 238: ... tool after a problem occurred After that when the problem had been reproduced the technician was able to retrieve the debug log However this new feature saves the debug logs at the time that problems occur Then you can copy the logs to an SD card You can retrieve the debug logs using an SD card without a network Analysis of the debug log is effective for problems caused by the software Analysis o...

Page 239: ...ress Reset 0 1 and C hold for 3 seconds When the operation unit detects an error When the operation panel detects an error Operation panel 400 MB Up to 30 times When updating the firmware for the operation panel the debug logs are erased Debug logs are not saved in the following conditions When there is no optional HDD While erasing all memory While data encryption equipment is installed While cha...

Page 240: ...e days from the date of the problem Analysis of the debug log is effective for problems caused by the software Analysis of the debug log is not valid for the selection of defective parts or problems caused by hardware Procedure for Retrieving the Debug Log 1 Insert the SD card into the slot on the side of the operation panel 2 Enter SP mode 3 Set the start date of the log with SP5 857 101 Start da...

Page 241: ...bug log 2 minutes Operation panel debug log 2 20 minutes 7 Make sure that the SD card access LED is off then remove the SD card If failed appears on the touch panel display turn the power off and then recover from step 1 again The debug logs are saved with the following file names Controller debug log GW debug log LogTrace machine number watching yyyymmdd_hhmmss_unique identification number gz Eng...

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Page 243: ...TROUBLESHOOTING REVISION HISTORY Page Date Added Updated New None ...

Page 244: ......

Page 245: ...e controller waits for the initial settings of the copy engine to take effect and then starts an independent self diagnostic test program The self diagnostic test checks the CPU memory HDD and so on An SC code is displayed if the self diagnostic program detects any malfunction or abnormal condition In the case of the error that can start the machine record it in System Error Log ...

Page 246: ...is selected Turn the main power switch off and on C The SC history is updated The machine can be operated as usual The SC will not be displayed Only the SC history is updated D Turning the main power switch off then on resets SCs displayed on the operation panel These are re displayed if the error occurs again Turn the main power switch off and on When a Level D SC code occurs When a Level D SC oc...

Page 247: ...ng an automatic reboot If the Remote Service System is in use the SC code is sent immediately to the Service Center 6 2 2 SC100 SCANNING SC No Level Error Name Error Condition Major Cause Solution SC101 D Exposure Lamp Error The scanner has scanned the white plate but cannot detect the certain white level Defective exposure lamp Defective exposure lamp stabilizer Defective power source harness Def...

Page 248: ...iver Defective scanner motor Turn the main power OFF and then ON SC No Level Error Name Error Condition Major Cause Solution SC141 D Black level correction error The automatic adjustment has failed to correct the black level to the permissible range Defective SBU board Defective harness Turn the main power OFF and then ON SC No Level Error Name Error Condition Major Cause Solution SC142 D White le...

Page 249: ...ning the power on or when recovering from energy saving mode the machine performs a BICU self diagnostic test If it detects an error it reports an IPU LSUNC error Defective IPU or BICU or bad connection between the ASIC and the LEO LSYNC Abnormal etc Faulty cable connection between the SBU and IPU or BICU Check the connection between SBU and IPU BICU Replace the IPU BICU SC No Level Error Name Err...

Page 250: ...itched on or recovers from the evergy saver mode it detects that the installed optional ICIB is faulty ICIB nlot attached correctly Defective ICIB Connect the ICIB correctly Replace the ICIB SC No Level Error Name Error Condition Major Cause Solution SC195 D Machine serial number error Comparison of the product identification code in the machine serial number 11 digits The product identification c...

Page 251: ... about the sub scan length of the page to be printed 2 GPIO A type of input output terminal SC No Level Error Name Error Condition Major Cause Solution SC231 00 D FGATE 1 Does not turn OFF GPIO 2 has not been negated although the specified time 200 ms elapsed after detecting GPIO assert and then reaching the expected FGATE negate time This is an I O pin Such I O pins can be used for a variety of a...

Page 252: ...curred in the communication between the Engine Board and the Writing ASIC The unique ID of the write ASIC was not read normally Turn the main power OFF and then ON Engine Board SC No Level Error Name Error Condition Major Cause Solution SC277 00 SC277 10 D LEDA communication error The head type data was read three times in succession 277 00 Defective ASIC Defective LEDA 277 10 LEDA power source er...

Page 253: ... Level Error Name Error Condition Major Cause Solution SC332 00 D Toner supply feed lock Toner supply coil drive mechanism error Under the condition that the Toner Cartridge has not reached the end an error that no toner is supplied has been detected over n times in succession n The value was specified at SP2 931 005 Disconnected or broken Solenoid Upper cover Failed to open the toner supply shutt...

Page 254: ...an error that no toner is supplied has been detected over n times in succession where n is to be configured using SP2 931 003 Bad connector contact or connector disconnected wire broken Failed TE sensor Turn the main power of the printer OFF and then ON Check the connector connection or check for broken wire Replace the LED Head Replace the TE sensor using the same troubleshooting procedure as for...

Page 255: ...urn the main power OFF and then ON Replace the controller board Check the connector connection SC No Level Error Name Error Condition Major Cause Solution SC498 00 C Temperature humidity Sensor error Temperature sensor output error Out of range between 0 76 V and 2 90 V Humidity sensor output error 2 4 V or more Unmounted sensor Disconnected connector or broken wire Failed sensor Turn the main pow...

Page 256: ...isconnected or other error By pass bottom plate sensor feeler stuck or other error Turn the main power OFF and then ON Check and replace the by pass bottom plate sensor connector connection Replace the by pass bottom plate sensor feeler Replace the Paper Feed Motor Replace the harness Replace the BICU SC No Level Error Name Error Condition Major Cause Solution SC520 00 D Main motor error When the ...

Page 257: ...Failed fan motor Disconnected connector Replace the fan motor Check the connector Replace the harness Replace the IOB SC No Level Error Name Error Condition Major Cause Solution SC531 00 D Development Cooling fan error The fan motor lock rotating state signal is sampled at 100 ms intervals and the machine fails to receive the lock signal 50 times in succession Failed fan motor Disconnected connect...

Page 258: ... Major Cause Solution SC541 00 A Broken fusing Center thermistor wire The condition whereby the temperature is 20 deg C or less for 5 seconds has been detected 10 times or more Broken thermistor wire Bad connector contact Clear the SP fusing SC Check the connector connection Replace the fusing Center thermistor SC No Level Error Name Error Condition Major Cause Solution SC542 01 A Fusing lamp Cent...

Page 259: ...tart of motor rotation Fusing lamp disconnected The overtemperature prevention mechanism started working Clear the SP fusing SC Replace the thermistor SC No Level Error Name Error Condition Major Cause Solution SC543 00 A Fusing Center thermopile high temperature detected software The temperature is detected to stay at 245 deg C or higher for one second Shorted triac Failed Engine Board Clear the ...

Page 260: ...e IH inverter due to a software or temperature sensor error Clear the SP fusing SC Replace the PSU Replace the Engine Board Replace the fusing thermopile Replace the Fusing Unit SC No Level Error Name Error Condition Major Cause Solution SC545 00 A Fusing Center lamp stays ON The thermistor center has not detected the target temperature even after the fusing lamp stays ON for more than 30 seconds ...

Page 261: ... If a zero crossing interrupt request does not occur when the fusing relay is in an ON state an error results Damaged fusing relay open contact Failed fusing relay drive circuit PSU fuse 24VS blown Turn the main power OFF and then ON Replace the harness Replace the Engine Board Replace the PSU Replace the fuse SC547 03 D Zero crossing error low frequency error The number of zero crossing interrupt...

Page 262: ... Name Error Condition Major Cause Solution SC553 01 SC553 02 A Fusing End thermistor high temperature detected software 553 01 In a condition of 235 degrees C or higher temperature the temperature has increased more than 10 degrees C per 1 second the heater has continuously reached 100 maximum duty and the center thermistor has detected the failure to reach the target temperature by 11 degrees C 5...

Page 263: ...stor Abnormal fusing control software behavior The PWM signal is continuously supplied from the IH inverter due to a software or temperature sensor error Clear the SP fusing SC Replace the PSU Replace the Engine Board Replace the fusing thermopile Replace the Fusing Unit SC No Level Error Name Error Condition Major Cause Solution SC557 00 C Zero crossing frequency exceeded The number of zero cross...

Page 264: ...unter device via the serial communication line no ACK signal was received within 100 ms Serial line between the optional counter device the relay board and copier control board is disconnected or damaged Turn the main power off on Check the serial communication line SC No Level Error Name Error Condition Major Cause Solution SC633 00 B Counter device error 2 After communication was established the...

Page 265: ...board or the backup battery of counter device is defective Replace the counter device control board Replace the backup battery SC No Level Error Name Error Condition Major Cause Solution SC636 01 D IC Card Error Expanded authentication module error Issued when expanded authentication management is set to ON but either of the following occur There is no expanded authentication module in the machine...

Page 266: ...e of the expanded authentication module SC No Level Error Name Error Condition Major Cause Solution SC636 11 D IC Card Error OSM user code file error The correct usercode file could not be found in the root folder of the SD card The usercode file on the SD card could not be read The usercode file does not exist on the SD card The usercode file on the SD card is an invalid file Data in the usercode...

Page 267: ...munication with tracking management server failed Network error tracking management server error Tracking SDK application error Turn the main power off on SC No Level Error Name Error Condition Major Cause Solution SC650 01 B Remote Service Modem Communication Error Dialup authentication failure An error related to communication dialup connection modem board etc using the RC Gate Type M was detect...

Page 268: ...C Gate installation because it can be referenced using SP Dialup failing because of incorrect modem configuration Check if the setting of SP5 816 160 is correct If it is correct then there is a software bug SC No Level Error Name Error Condition Major Cause Solution SC650 05 B Remote Service Modem Communication Error insufficient current or connection fault An error related to communication dialup...

Page 269: ...was detected or an error that prevents RC Gate operation was detected at power on Displayed only when an error is detected while RC Gate is operating SC is not issued if an error occurs during RC Gate installation because it can be referenced using SP RC Gate Type M was installed but modem is not present detected during operation If a modem board is not installed install it Check again if the mode...

Page 270: ...rror occurs during RC Gate installation because it can be referenced using SP RC Gate Type N was installed but modem is present or wired wireless LAN is not working correctly If a modem board is attached remove it Check if wired wireless LAN works SC No Level Error Name Error Condition Major Cause Solution SC651 01 C Illegal Remote Service Dial up Chat program parameter error An unexpected error o...

Page 271: ...te the common certificate and then begin installation again If this occurs after RC Gate installation Clear the RC Gate install status check the validity of the certificate and the NVRAM check the machine serial number write the common certificate and then begin installation again SC No Level Error Name Error Condition Major Cause Solution SC653 00 D Incorrect remote service ID2 ID2 stored in the ...

Page 272: ... during EEPROM Close 669 11 ID error during EEPROM data write 669 12 Channel error during EEPROM data write 669 13 Device error during EEPROM data write 669 14 Communication interrupted error during EEPROM data write 669 15 Communication timeout error 669 16 Not operating error during EEPROM data write 669 17 Buffer full during EEPROM data write 669 18 No error code during EEPROM data write 669 19...

Page 273: ...ondition Major Cause Solution SC670 00 D Engine start up error Case 1 ENGRDY signal was not asserted when the machine was turned on or returned from energy saver mode IPURDY signal was not asserted when the machine was turned on or returned from energy saver mode The EC response from the engine was not received within the specified time after turning on the power The PC response from the engine wa...

Page 274: ...lem occasionally occurs multiple causes are to be considered such as the software engine board controller board and PSU SC No Level Error Name Error Condition Major Cause Solution SC672 10 D Controller start up error The controller and control panel failed to establish communication when the power was turned on Controller stalled Board installed incorrectly Controller board defective Operation pan...

Page 275: ...or defective Controller s late response Turn the main power off on Check the connection of the controller board Replace the controller board Check the control panel harness SC No Level Error Name Error Condition Major Cause Solution SC672 12 D Controller start up error Communication with controller was interrupted after a normal startup Controller stalled Board installed incorrectly Controller boa...

Page 276: ...in power off on Check the connection of the controller board Replace the controller board Check the control panel harness SC No Level Error Name Error Condition Major Cause Solution SC672 99 D Controller start up error The operation panel software ended abnormally Controller stalled Board installed incorrectly Controller board defective Operation panel connector is loose broken or defective Contro...

Page 277: ...ested buffer is full 681 36 EEPROM SRAM OPEN Verification error Turn the main power OFF and then ON Replace the toner cartridge ID chip SC No Level Error Name Error Condition Major Cause Solution SC682 D Device ID is not identified PCDU An error is notified during the ID identification after three retries 682 1 Device ID error Incorrect ID 682 6 Channel error 682 11 Device ID error No ID chip 682 ...

Page 278: ...ived from the controller board Defective controller board Noise Turn the main power OFF and then ON Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC688 00 D PRREQ signal not asserted The print request signal PRREQ signal is not asserted within the prescribed time after paper reaches the registration stand by position Noise Engine Board error Turn the main...

Page 279: ...ons 6 2 9 SC800 CONTROLLER SC No Level Error Name Error Condition Major Cause Solution SC816 00 0x0000 Energy save I O subsystem error SC816 01 D Subsystem error SC816 02 D Sysarch LPUX_GET_PORT_INFO error SC816 03 D Transition to STR was denied SC816 04 D Interrupt in kernel communication driver SC816 05 D Preparation for transition to STR failed SC816 07 D Sysarch LPUX_GET_PORT_INFO error SC816 ...

Page 280: ...error SC816 26 D write communication retry error SC816 27 D write communication retry error SC816 28 D write communication retry error SC816 29 D write communication retry error SC816 30 D write communication retry error SC816 35 D read error SC816 36 to94 D Subsystem error Energy save I O subsystem detected some abnormality Energy save I O subsystem defective Energy save I O subsystem detected a ...

Page 281: ...vel Error Name Error Condition Major Cause Solution SC819 00 D Fatal kernel error XXXX Detailed error code Due to a control error a RAM overflow occurred during system processing One of the following messages was displayed on the operation panel System program defective Controller board defective Optional board defective Replace controller firmware 0x5032 HAIC P2 error HAIC P2 decompression error ...

Page 282: ...code 0001 to 4005 depending on the cause of the error The CPU detects an error and displays the specific error code with the program address where the error occurs System firmware problem Defective controller 1 Turn the main power switch off and on 2 Reinstall the controller system firmware 3 Replace the controller When the problem cannot be fixed with the above procedure the following information...

Page 283: ...ode 0B00 ASIC register check error The write verify check has occurred in the ASIC Defective ASIC device Replace the controller board 0B06 ASIC detection error The I O ASIC for system control is not detected Defective ASIC Defective North Bridge and PCII F Replace the controller board 50A2 Video bridge device ASIC register error 1 The CPU detects the video bridge device but detects error data from...

Page 284: ...he HDD device has remained busy for 31 seconds After a diagnostic command is set for the HDD the device remains busy for over 6 seconds Defective HDD device Defective HDD connector Defective ASIC device Replace or uninstall the HDD device Replace the HDD connector Replace the controller board 3004 Diagnostics command error Result of the issuance of diagnostic command is error Defective HDD device ...

Page 285: ...n ROM Defective SEEP ROM Defective I2C bus connection Replace the controller board 6104 PHY IC error The PHY IC on the controller cannot be correctly recognized Defective PHY chip Defective ASIC MII I F Replace the controller board 6105 PHY IC loop back error An error occurred during the loop back test for the PHY IC on the controller PHY chip Defective MAC of ASIC SIMAC COMIC CELLO Defective I F ...

Page 286: ...austed NVRAM socket damaged Replace the NVRAM device SC No Level Error Name Error Condition Major Cause Solution SC827 00 D Self diagnostic error Standard SDRAM DIMM XXXX Detailed error code 0201 Verification error Error detected during a write verify check for the standard RAM SDRAM DIMM Loose connection Defective SDRAM DIMM Defective controller 0202 Resident memory error The SPD values in all RA...

Page 287: ...Major Cause Solution SC829 00 D Self diagnostic error Optional RAM XXXX Detailed error code 0301 0401 Verification error Optional RAM slot Error detected during a write verify check for the optional RAM SDRAM DIMM Loose connection Defective SDRAM DIMM Defective controller Turn the main power switch off and on Replace the SDRAM DIMM Replace the controller 0302 0402 Memory structure data error Optio...

Page 288: ...rror Centronic loopback connector is defective Replace the controller board 1120 Centronic loopback connector is not connected for detailed self diagnostic test Centronic loopback connector not connected correctly Centronic loopback connector is defective ASIC device is defective Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC838 00 D Self diagnostic Err...

Page 289: ... error has occurred EEPROM is defective or has reached its end of life SC No Level Error Name Error Condition Major Cause Solution SC841 00 D Error in data read from the EEPROM When mirrored data read from three different regions in the EEPROM differ each other For some reason the data stored in a particular region of the EEPROM has been overwritten SC No Level Error Name Error Condition Major Cau...

Page 290: ...ause Solution SC842 02 B NAND Flash Block deletion Excess error When starting up the machine or re starting it from the energy saving the machine reads the state of the NAND Flash and detects that there are block deletions whose amount exceeds the threshold This means that the life of the NAND Flash is near end Near end Life of NAND Flash Replace the controller board as soon as possible SC No Leve...

Page 291: ...h SC No Level Error Name Error Condition Major Cause Solution SC855 01 B Wireless LAN board error driver attachment failure Wireless LAN board error wireless LAN card 802 11 is covered Defective wireless LAN board Loose connection Turn the main power off on Replace wireless LAN board SC No Level Error Name Error Condition Major Cause Solution SC855 02 B Wireless LAN board error driver initializati...

Page 292: ...ccurred during an attempt to update the encryption key Data in the USB Flash etc is corrupted Communication error because of electromagnetic interference etc Controller board is defective Replace the Controller Board SC No Level Error Name Error Condition Major Cause Solution SC858 01 A Data encryption conversion error HDD Key Setting Error A serious error occurred during an attempt to update the ...

Page 293: ...dition Major Cause Solution SC858 30 A Data encryption conversion error NVRAM Before Replace error A serious error occurred after data conversion during an attempt to update the encryption key Software error such as conversion parameters being invalid Replace the Controller Board SC No Level Error Name Error Condition Major Cause Solution SC858 31 A Data encryption conversion error Other Error A s...

Page 294: ...n key update HDD was not successfully converted during encryption key update due to HDD errors or cable noises Check HDD connection Format the HDD If there is a problem with the HDD it has to be replaced SC No Level Error Name Error Condition Major Cause Solution SC859 02 B Data encryption conversion HDD conversion error Power failure during conversion HDD was not converted correctly during an att...

Page 295: ...displayed and no SC is issued during conversion This SC is issued after machine restarts Details Abnormal DMAC return value has been received two or more times DMAC timeout serial communication error etc HDD was not successfully converted during encryption key update due to HDD errors or cable noises Check HDD connection Format the HDD If there is a problem with the HDD it has to be replaced SC No...

Page 296: ...S_FS_ERROR 7 Failed to restore filesystem SS_MOUNT_ERROR 8 Failed to mount filesystem SS_COMMAND_ERROR 9 The driver does not respond to the command SS_KERNEL_ERROR 10 Internal kernel error SS_SIZE_ERROR 11 The drive is too small SS_NO_PARTITION 12 The specified partition does not exist SS_NO_FILE No device file exists Tried to obtain the information about the status of the hard disk from the drive...

Page 297: ...en times or more The interval is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it stil...

Page 298: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 299: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 300: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 301: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 302: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 303: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 304: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 305: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 306: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 307: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 308: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 309: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 310: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 311: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 312: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 313: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 314: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 315: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 316: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 317: ...is short Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or mo...

Page 318: ... Repeatedly occurs in the same situation At power on etc Startup takes a long time when the main power is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the H...

Page 319: ...r is turned on 2 It takes a long time after main power on for the operation panel to become ready HDD access may be consuming time Normal HDD access time after main power on is about 5 seconds If the machine is not waiting for the engine to be ready and it still takes 20 to 30 seconds or more the HDD may be the cause If there is a problem with the HDD HDD related SCs such as SC860 and SC863 will o...

Page 320: ...e HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 02 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition a Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 03 D HDD data CRC error During HDD operation the HDD returned a ...

Page 321: ... SC No Level Error Name Error Condition Major Cause Solution SC864 05 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition d Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 06 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors...

Page 322: ...evel Error Name Error Condition Major Cause Solution SC864 08 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition g Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 09 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were ge...

Page 323: ... SC No Level Error Name Error Condition Major Cause Solution SC864 11 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition j Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 12 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors...

Page 324: ...evel Error Name Error Condition Major Cause Solution SC864 14 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition m Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 15 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were ge...

Page 325: ... SC No Level Error Name Error Condition Major Cause Solution SC864 17 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition p Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 18 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors...

Page 326: ...evel Error Name Error Condition Major Cause Solution SC864 20 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition s Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC864 21 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were ge...

Page 327: ...e HDD SC No Level Error Name Error Condition Major Cause Solution SC864 23 D HDD data CRC error During HDD operation the HDD returned a CRC error Bad sectors were generated during operation An error occurred in partition v Format the HDD Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 00 D HDD access error During HDD operation the HDD returned an error The HDD ret...

Page 328: ...ce the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 02 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition a Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 03 D HDD access error During HDD operation the HDD r...

Page 329: ... Error Name Error Condition Major Cause Solution SC865 05 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition d Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 06 D HDD access error During HDD operation the HDD returned an error The H...

Page 330: ...ame Error Condition Major Cause Solution SC865 08 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition g Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 09 D HDD access error During HDD operation the HDD returned an error The HDD retur...

Page 331: ... Error Name Error Condition Major Cause Solution SC865 11 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition j Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 12 D HDD access error During HDD operation the HDD returned an error The H...

Page 332: ...ame Error Condition Major Cause Solution SC865 14 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition m Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 15 D HDD access error During HDD operation the HDD returned an error The HDD retur...

Page 333: ... Error Name Error Condition Major Cause Solution SC865 17 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition p Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 18 D HDD access error During HDD operation the HDD returned an error The H...

Page 334: ...ame Error Condition Major Cause Solution SC865 20 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition s Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC865 21 D HDD access error During HDD operation the HDD returned an error The HDD retur...

Page 335: ...or Name Error Condition Major Cause Solution SC865 23 D HDD access error During HDD operation the HDD returned an error The HDD returned an error that does not constitute SC863 bad sector or SC864 CRC error An error occurred in partition v Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC866 00 B SD card authentication error When a correct license for digital authentic...

Page 336: ... the application is being activated An application SD card has been removed from the slot from the mount point mnt sd1 Turn the main power switch off and on SC No Level Error Name Error Condition Major Cause Solution SC868 00 D SD card access error The SD controller returned an error during operation An error occurred at the mount point of mnt sd0 SD card is defective SD controller is defective Re...

Page 337: ...Panasonic In the case of a device access error turn the main power off and check the SD card insertion status If no problem is found insert the SD card and turn the main power on If an error occurs use another SD card If the error persists even after replacing the SD card replace the controller board Do not format the SD card supplied with the main machine or sold as an option You may only format ...

Page 338: ...he Address Book is unusable SC870 09 B Address Book data error Machine configuration Inconsistency in the NVRAM area used for storing settings required for Address Book configuration SC870 10 B Address Book data error Machine configuration Cannot make a directory for storing the Address Book in the SD USB FlashROM SC870 11 B Address Book data error On startup Inconsistency in Address Book entry nu...

Page 339: ...equired for conversion between plaintext and encrypted text SC870 52 B Address Book data error Encryption settings Failed to convert from plaintext to encrypted text SC870 53 B Address Book data error Encryption settings Failed to convert from encrypted text to plaintext SC870 54 B Address Book data error Encryption settings Detected data inconsistency when reading the encrypted Address Book SC870...

Page 340: ...ress Book encryption setting or encryption key NVRAM or HDD was replaced individually without formatting the Address Book Address Book storage device SD HDD was temporarily removed or hardware configuration does not match the application configuration Address Book data corruption was detected Check the HDD connection Initialize all UCS settings and address authentication information SP5 846 046 In...

Page 341: ...er data Replace the HDD SC No Level Error Name Error Condition Major Cause Solution SC875 D Delete All error HDD An error is detected before executing HDD Erase 875 01 Error occurred at hddchack I 875 02 Data erase failed Turn the main power switch off and on SC No Level Error Name Error Condition Major Cause Solution SC876 01 D Log Data Error 1 An error was detected in the acquisition or configur...

Page 342: ...uration of the log data at power on or during machine operation Inconsistency of encryption key between NV RAM and HDD Disable the log encryption setting Initialize LCS memory SP5801 019 Initialize the HDD SP5 832 004 SC No Level Error Name Error Condition Major Cause Solution SC876 04 D Log Data Error 4 An error was detected in the acquisition or configuration of the log data at power on or durin...

Page 343: ... Error Condition Major Cause Solution SC876 99 D Log Data Error 99 An error was detected in the acquisition or configuration of the log data at power on or during machine operation Other causes SC No Level Error Name Error Condition Major Cause Solution SC877 00 B Data Overwrite Security card error The Auto Erase Memory function of the Data Overwrite Security is enabled but it cannot be executed D...

Page 344: ...er board SC No Level Error Name Error Condition Major Cause Solution SC878 01 D USB Flash error USB Flash file system error USB Flash file system has been destroyed Replace the controller board SC No Level Error Name Error Condition Major Cause Solution SC878 02 D TPM error An error occurred in the TPM or TPM driver TPM is defective Replace the controller board SC No Level Error Name Error Conditi...

Page 345: ...or Cause Solution SC881 01 D Management area error Defective software has been detected Abnormal accumulation of authentication information in the software Turn the main power switch off and on SC No Level Error Name Error Condition Major Cause Solution SC899 00 D Software performance error signal reception end Occurs when an internal program behaves abnormally In the case of a hardware defect Rep...

Page 346: ... by SRM upon receiving the PRT have not yet been processed Install an NVRAM device designed specifically for the model SC No Level Error Name Error Condition Major Cause Solution SC920 B Printer application error A serious application error that stops the machine from operating is detected 920 00 At PM startup no response was returned within the specified period of time 920 01 A time out occurred ...

Page 347: ...und when the printer application was started The standard font file is missing Turn the main power switch off and on SC No Level Error Name Error Condition Major Cause Solution SC925 00 SC925 01 B Net File function error The Net File storage area on the HDD is not available or the management file used for handling the Net File data is broken As a result access to the Net File data cannot be contin...

Page 348: ...queue and those waiting for capture Therefore you must obtain the consent of your customer before executing the initialization Note that after executing commands including Plumeria Palm2 the job history will also be cleared 3 If the error persists even after taking the above step initialize all of the partitions in the HDD in accordance with SP5 832 001 then turn the main power off and then on aga...

Page 349: ...r Cause Solution SC991 00 C Software continuity error The software has attempted to perform an unexpected operation However the process can continue running if recovery processing is carried out Incorrect argument Incorrect internal parameter Insufficient working memory May have resulted from an error that cannot be detected by the hardware using normal SC detection Not required SC No Level Error ...

Page 350: ...son of machine serial number 11 digits and machine identification code Details Machine serial number cannot be identified because of BICU replacement or malfunctioning Machine serial number cannot be identified because of NV RAM replacement Machine serial number 11 digits or machine identification code does not match Replace the board s to match the CPM of the controller and BICU boards Turn the m...

Page 351: ... SC No Level Error Name Error Condition Major Cause Solution SC998 00 D Application start error After power on no application program is registered to the system within a predetermined period of time No application starts or ends normally Even if they are started all applications have become unable to be rendered due to an unknown defect Software bug An option required by the application RAM DIMM ...

Page 352: ...played on the operation panel 6 3 2 JAM HISTORY SP7 507 shows the paper jam history CODE Indicates the jam code SIZE Indicates the paper Size Code TOTAL Indicates the total counter SP7 502 001 DATE indicates the date when the jam occurred The 10 latest printer jams are displayed Initial jams are not recorded ...

Page 353: ...ON Jam code Shows the cause of a jam Appears in the log data Position code Shows the location of a jam Appears on the operation panel These are lists of jam codes for the main machine and peripheral devices Please note Late jam The paper has failed to arrive within the prescribed time due to a jam that has occurred upstream of the referenced sensor Lag jam The paper has failed to leave the locatio...

Page 354: ...ine Jam Code Jam Type Position Code 1 Registration Sensor Jam B 1 Paper Exit Sensor Jam B Z1 1 Duplex Exit Sensor Jam Z1 1 Duplex Entrance Sensor Jam Z1 Z2 3 Tray 1 No Paper Feeding A1 8 By pass Tray No Paper Feeding A2 9 Duplex No Paper Feeding Z2 17 Registration Sensor Late Jam A1 20 Paper Exit Sensor Late Jam B C 57 Registration Sensor Lag Jam B 60 Paper Exit Sensor Lag Jam B Z1 ...

Page 355: ...ag Jam Z1 Z2 Optional Bank Jam Code Jam Type Position Code 4 Tray 2 No Paper Feeding Y1 13 Tray 2 Relay Sensor Vertical Transprot Sensor Late Jam Y2 53 Tray 2 Relay Sensor Vertical Transprot Sensor Lag Jam A1 Y1 1 Tray 2 Relay Sensor Vertical Transprot Sensor Jam Y1 5 Tray 3 No Paper Feeding Y2 54 Tray 3 Relay Sensor Vertical Transprot Sensor Lag Jam A1 Y1 Y2 1 Tray 3 Relay Sensor Vertical Transpr...

Page 356: ...lect the pattern number and then press OK 3 Display the Copy function by pressing Start key and then specify the scanning conditions for test pattern print 4 Press Start key to print the test pattern 5 Check the test pattern and then go back to SP mode No Pattern No Pattern 0 None 9 Arg Grid 20mm 1 Vert 1 dot 10 Indep 1 dot 2 Hori 1 dot 11 Indep 2 dot 3 Vert 2 dot 12 Indep 4 dot 4 Hori 2 dot 13 Fu...

Page 357: ...to side First adjust C and D then A and B 1 Print area 2 Paper feed direction 1 Enter the SP mode and then print the test pattern 17 Trim Area with SP2 109 001 2 Adjust the blank margin width of the image with SP2 103 001 004 Leading edge 2 7 to 9 9 mm Default 3 0 mm Trailing edge 0 0 to 9 9 mm Default 2 0 mm Left 0 0 to 9 9 mm Default 2 0 mm Right 0 0 to 9 9 mm Default 2 0 mm ...

Page 358: ... edge Sub scanning direction 3 0 mm C Left Main scanning direction 2 0 1 5 mm A Right Main scanning direction 2 0 mm Adjustment Procedure 1 Enter the SP mode and then print the test pattern 17 Trim Area with SP2 109 001 Print the test pattern and then adjust the leading edge registration in the SP mode to the optimum value 2 Do SP1 002 001 002 003 004 006 to check and adjust the registration 3 Che...

Page 359: ...tration and blank margin width adjustment Use Test Chart to adjust this setting Magnification A Sub scan magnification 1 Place the test chart on the exposure glass and make a copy from one of the paper feed trays 2 Check the magnification ratio If necessary adjust the magnification with the following SP mode SP No Name Specification SP4 008 Sub scan magnification 1 0 ...

Page 360: ...de registration and adjust as necessary with the following SP modes Name SP No Specification L Edge Regist Adjustment SP4 010 001 0 2mm S to S Regist Adjustment SP4 011 001 0 2 5mm ARDF Image Adjustment Registration Use Test Chart to adjust this setting 1 Place the temporary test chart on the ARDF and make a copy from one of the paper feed trays 2 Check the registrations and adjust as necessary wi...

Page 361: ...copy from one of the paper feed trays 2 Check the magnification and adjust it with SP6 017 001 if necessary SP No Name Range SP6 017 001 ADF Adjustment Magnification 5 0 6 4 5 PROBLEM AT REGULAR INTERVALS Image problems may appear at regular intervals that depend on the circumference of certain components The following diagram shows the possible symptoms black or white dots at regular intervals or...

Page 362: ... the LED head When Vertical Banding is Generated The vertical banding on a print image may be improved by the Drum Rotation function 1 Select a drum rotation level User Tools Counter key Maintenance Drum Rotation 2 Select a drum rotation level from the following 2 levels Level 1 Normal and Level 2 Strong Operation Level1 Photo conductor idles for 55 seconds Level2 Photo conductor idles for 30 seco...

Page 363: ...ze plain paper to the by pass tray 2 Perform the Fusing Roller Cleaning toners are consumed User Tools Counter key Maintenance Fusing Roller Cleaning 3 A paper is fed and images are printed on both sides of the paper 4 Check that the black spots do not appear any more The effectiveness of the fusing cleaning varies depending on the types of images printed or papers used until now Therefore the pro...

Page 364: ... deal with the problem 6 4 7 STACK ERROR SPILLING OF THE PAPER STACKED IN THE OUTPUT TRAY Depending on the number of sheets delivered the stacked paper may spill If the number of stacked sheets is substantial you can prevent the stack from spilling by adjusting the stop A The stop supports paper up to Legal size ...

Page 365: ...e the paper stop on the output tray and remove the delivered paper frequently You can also configure Curl Prevention in the UP mode Maintenance If you set Curl Prevention to Active the machine idles for 20 seconds before it starts printing By adding the idle time before printing it takes longer to print but paper curling can be reduced To stop the 20 second idling set Curl Prevention to Inactive ...

Page 366: ......

Page 367: ...ENERGY SAVE REVISION HISTORY Page Date Added Updated New None ...

Page 368: ......

Page 369: ...ers are changed then the energy saved will be different For example if the timers are all set to 240 min the grey area will disappear and no energy is saved before 240 min expires Sleep Mode Setting Sleep Mode Entry by Sleep Mode Timer The user can specify whether or not to use Sleep Mode with User Tools System settings Administrator Tools Sleep Mode Entry by Sleep Mode Timer Default Enable Sleep ...

Page 370: ... Weekly Timer setting is specified you can set a password using up to eight digits for when the machine recovers from Off mode or Sleep mode After the password has been registered the screen requiring the password is displayed when you press the Energy Saver key or Check Status key during Off mode or Sleep mode The machine will recover from Off mode or Sleep mode when you press the Energy Saver ke...

Page 371: ... Unit Off Mode The user can specify the condition for the printer to exit Fusing Unit Off Mode Default On Printing On Printing The machine exits Fusing Unit Off Mode when printing is performed On Operating Control Panel The machine exits Fusing Unit Off Mode when a key other than the copy function key is pressed on the control panel of the machine If printing is performed with the copy function or...

Page 372: ...SAVE EFFECTIVENESS SP 8941 Machine Status keeps a record of the amount of time that the machine spends in each mode 8941 001 Operating mode 8941 002 Standby mode 8941 003 Panel off mode Not used in this model 8941 004 Sleep mode Fusing off mode 8941 005 Off mode With this data and the power consumption values from the specifications we can estimate the amount of energy that is used by the machine ...

Page 373: ... 21386 NA 161271 EU 167805 Ready mode stand by 51W 002 Standby Time 306163 308046 308046 96033 Energy mode Panel off 1W or less 003 Energy Save Time 0 0 0 0 Low power mode 20W or less 004 Low power Time 71386 71386 75111 74500 Sleep mode 1W or less 005 Off mode Time 508776 508776 520377 11601 Total Time of Data d min 17506 Total Time of Data d 60min Hour 291 7667 Total Power Consumption of Data e ...

Page 374: ...DUPLEX COMBINE FUNCTION Duplexing and the combine functions reduce the amount of paper used This means that less energy overall is used for paper production which improves the environment 1 Duplex Reduce paper volume in half 2 Combine mode Reduce paper volume in half ...

Page 375: ...unter counts pages that have images on both sides For one duplex page the duplex counter goes up by 1 For a duplex job of a three page original the duplex counter will only increase by 1 even though two sheets are used Recommendation Please explain the above features to the customers so that they can reduce their paper usage Total counter SP 8581 001 Duplex counter SP 8411 001 Single sided with co...

Page 376: ...f combine mode is used the total and duplex counters work in the same way as explained previously The following table shows paper savings and how the counters increase for some simple examples of duplex combine jobs 2 in 1 mode Originals Simplex Sheet used Duplex Sheets used Paper Saved Total counter SP8581 001 Single sided with combine mode SP8421 004 1 1 1 0 1 1 2 2 1 1 1 1 3 3 2 1 2 2 4 4 2 2 2...

Page 377: ...nals Simplex Sheet used Duplex Sheets used Paper Saved Total counter SP8581 001 Duplex with combine mode SP8421 005 1 1 1 0 1 1 2 2 1 1 1 1 3 3 1 2 2 2 4 4 1 3 2 2 5 5 2 3 3 3 6 6 2 4 3 3 7 7 2 5 4 4 8 8 2 6 4 4 9 9 3 6 5 5 10 10 3 7 5 5 11 11 3 8 6 6 12 12 3 9 6 6 ...

Page 378: ...M160 M161 SERVICE MANUAL APPENDICES ...

Page 379: ......

Page 380: ... 3 3 UTILITY SOFTWARE 1 16 1 4 OPTIONAL EQUIPMENT 1 17 1 4 1 PAPER FEED UNIT PB1060 1 17 1 4 2 PAPER FEED UNIT PB1070 1 18 2 APPENDICES PREVENTIVE MAINTENANCE TABLES 2 1 2 1 PREVENTIVE MAINTENANCE TABLES 2 1 2 1 1 MAINTENANCE TABLES FOR USER MAINTENANCE MODEL M160 2 1 Mainframe 2 1 Paper Feed Tray PB1060 Paper Feed Tray PB1070 2 2 2 1 2 MAINTENANCE TABLES FOR SERVICE MAINTENANCE MODEL M161 2 3 Mai...

Page 381: ...6 3 8 MAIN SP TABLES 7 3 147 3 8 1 SP7 XXX DATA LOG 3 147 3 9 MAIN SP TABLES 8 3 164 3 9 1 SP8 XXX DATA LOG 2 3 164 Keys and abbreviations in Data Log 2 3 165 3 10 INPUT AND OUTPUT CHECK 3 212 3 10 1INPUT CHECK TABLE 3 212 3 10 2OUTPUT CHECK TABLE 3 214 3 11PRINTER SERVICE MODE 3 217 3 11 1 SP1 XXX SERVICE MODE 3 217 3 12 SCANNER SP MODE 3 228 3 12 1SP1 XXX SYSTEM AND OTHERS 3 228 3 12 2SP2 XXX SC...

Page 382: ...APPENDIX SPECIFICATIONS REVISION HISTORY Page Date Added Updated New None ...

Page 383: ......

Page 384: ... magnetic one component development system Fusing System Thin hard heating roller fusing system Scanning Method One dimensional solid scanning system through CCD Warm up Time 19 seconds or less 23 C rated voltage First Print Time 5 seconds or less First Copy Time 6 seconds or less Continuous Copy Speed One sided copy 40 cpm 40 cpm Bypass 40 cpm 42 cpm Tray 1 3 Two sided copy 35 cpm 36 cpm Tray1 2 ...

Page 385: ... LG SEF LT SEF HLT SEF Executive SEF F SEF Foolscap SEF Folio SEF 16K SEF Custom size Min 100mm x 148mm 4 0 x5 9 Max 216mm x 356mm 8 5 x14 0 Bypass Tray A4 SEF B5 SEF A5 B6 A6 SEF LG SEF LT SEF HLT Executive SEF F SEF Foolscap SEF Folio SEF 16K SEF Custom size Min 60mm x 127mm 2 4 x 5 0 Max 216mm x 900mm 8 5 x 35 4 Op Paper Tray A4 SEF B5 SEF A5 B6 SEF A6 SEF LG SEF LT SEF HLT SEF Executive SEF F ...

Page 386: ...width length 1 0 Reproduction Ratio Zoom 25 400 by 1 step Resolution Scan Exposure Glass 600 600dpi ADF 600 300dpi Resolution Print 1200dpi Tone 256 tones Paper Feed Capacity 80g m2 20lb Bond Max 1600 sheets Standard 500 sheets Main 100 sheets Bypass tray Option 500 sheet tray x 2 Power Source NA 120 127V 60 Hz 10A EU AP CHN 220 240V 50 60 Hz 5 3A Max Power Consumption NA 1180W or less EU AP CHN 1...

Page 387: ...i Printer Language Standard RPCS PCL5e 6 Postscript3 PDF Direct Option XPS IPDS Interface Standard Ethernet 1000BASE T 100BASE TX 10BASE T USB2 0 Type A USB2 0 Type B SD card Option IEEE1284 IEEE802 11a b g n Wireless LAN NIC Print server Protocol TCP IP IPv4 IPv6 AppleTalk SNMP MIB WSM IPP Compatible OS Standard Windows XP Vista 7 8 Windows Server 2003 2003 R2 2008 2008 R2 2012 Option Mac OS X 10...

Page 388: ...ze A4 SEF Scanning one side Black White 30 ipm or more 200dpi 300dpi Full color 30 ipm or more 200dpi 20 ipm or more 300dpi Tone Black and White 2 tones Full color Gray scale 256 tones Scanning Resolution Basic 200dpi Scan to Email 100dpi 200dpi 300dpi 400dpi 600dpi Scan to Folder 100dpi 200dpi 300dpi 400dpi 600dpi Network TWAIN scanner 100 1200dpi WIA scanner 100 1200dpi Compression Method Black ...

Page 389: ...ems Specification Protocol Network TCP IP Scan to Email SMTP Scan to Folder SMB FTP NCP WSD scanner Web Service on Devices for Scanning Network TWAIN scanner TCP IP WIA scanner TCP IP Scan to Email Folder Format TIFF JPEG PDF High Compression PDF PDF A ...

Page 390: ...7 420 N N N N A3 LEF 420 297 N N N N B4 SEF 257 364 N N N N B4 LEF 364 257 N N N N A4 SEF 210 297 A A D C A4 LEF 297 210 N N N N B5 SEF 182 257 B B D C B5 LEF 257 182 N N N N A5 SEF 148 210 A A D C A5 LEF 210 148 B B D C B6 SEF 128 182 B B D C B6 LEF 182 128 N N D N A6 SEF 105 148 A A D C A6 LEF 148 105 N N N N DLT SEF 11 17 N N N N DLT LEF 17 11 N N N N LG SEF 8 1 2 14 A A D C LG LEF 14 8 1 2 N N...

Page 391: ...N N F SEF 8 13 B B D C F LEF 13 8 N N N N Foolscap SEF 8 1 2 13 B B D C Foolscap LEF 13 8 1 2 N N N N Folio SEF 8 1 4 13 B B D C Folio LEF 13 8 1 4 N N N N 8K SEF 267 390 N N N N 16K SEF 195 267 B B D C 16K LEF 267 195 N N N N Custom Size Width mm 100 216 100 216 60 216 100 216 Custom Size Length mm 148 356 210 356 127 900 148 356 Postcard SEF 100 148 B B D N Postcard LEF 148 100 N N N N Double po...

Page 392: ... and select the paper size by operation panel N Not supported Remarks Bypass Tray C Supported D Supported Need to select the Bypass Tray and the paper size on operation panel N Not supported Remarks Duplex C Supported N Not supported 1 2 2 PAPER EXIT Mainframe Paper Size W x L Paper Exit Tray 12 x 18inch SEF 305 458 N A3 SEF 297 420 N A3 LEF 420 297 N B4 SEF 257 364 N B4 LEF 364 257 N A4 SEF 210 2...

Page 393: ...8 182 C B6 LEF 182 128 N A6 SEF 105 148 C A6 LEF 148 105 N DLT SEF 11 17 N DLT LEF 17 11 N LG SEF 8 1 2 14 C LG LEF 14 8 1 2 N LT SEF 8 1 2 11 C LT LEF 11 8 1 2 N HLT SEF 5 1 2 8 1 2 C HLT LEF 8 1 2 5 1 2 N Exective SEF 7 1 4 10 1 2 C Exective LEF 10 1 2 7 1 4 N F SEF 8 13 C F LEF 13 8 N Foolscap SEF 8 1 2 13 C Foolscap LEF 13 8 1 2 N Folio SEF 8 1 4 13 C Folio LEF 13 8 1 4 N ...

Page 394: ... W x L Paper Exit Tray 8K SEF 267 390 N 16K SEF 195 267 C 16K LEF 267 195 N Custom Size Width mm 60 216 Custom Size Length mm 127 900 Postcard SEF 100 148 C Postcard LEF 148 100 N Double postcard SEF 200 148 C Double postcard LEF 148 200 C Remarks Output Tray C Supported N Not supported ...

Page 395: ...64 SEF Y 3 Y A4 210 x 297 SEF Y 1 Y Y 3 Y A4 297 x 210 LEF Y 3 Y Y 3 Y B5 182 x 257 SEF Y 3 Y B5 257 x 182 LEF Y 3 Y A5 148 x 210 SEF 1 Y A5 210 x 148 LEF 1 Y B6 128 x 182 SEF Y B6 182 x 128 LEF Y 11 x 17 DLT Y Y 2 Y 2 11 x 15 y 2 10 x 14 Y 8 5 x 14 LG Y Y 2 8 5 x 13 F4 y 2 Y 4 Y 4 8 25 x 13 Y 4 Y 4 8 x 13 F Y 4 Y 4 8 5 x 11 LT Y 3 Y 2 Y 3 Y 2 11 x 8 5 LT Y 3 Y 2 Y 3 Y 2 8 x 10 y 2 5 5 x 8 5 HLT 1...

Page 396: ...4 303 to detect original sizes as A5 lengthwise HLT when the message Can t detect original size shows 2 The machine can detect the paper size depending on the setting of SP6 016 1 In default setting Y is detected y can be detected if you change setting of SP6 016 1 3 The machine can detect the paper size depending on the setting of SP4 305 1 4 The machine can detect the paper size depending on the...

Page 397: ...you want to install 1 3 1 PRINTER DRIVERS Printer Language Windows XP Windows Vista Windows 7 Windows 8 PCL 5e 6 Yes Yes Yes Yes RPCS Yes Yes Yes Yes PostScript3 Yes Yes Yes Yes XPS Yes Yes Yes Yes Printer Language Windows Server 2003 Windows Server 2008 2008 R2 Windows Server 2012 Mac OSX 10 5 or later PCL 5e 6 Yes Yes Yes No RPCS Yes Yes Yes No PostScript3 Yes Yes Yes Yes XPS Yes Yes Yes No ...

Page 398: ...s Yes Yes Printer Language Windows Server 2003 Windows Server 2008 2008 R2 Windows Server 2012 Mac OSX 10 5 or later TWAIN Yes Yes No No PC FAX Yes Yes Yes No The Network TWAIN and LAN Fax drivers are provided on the scanner drivers CD ROM This software lets you fax documents directly form your PC Address Book Editor and Cover Sheet Editor are to be installed as well These require the optional fax...

Page 399: ...eskTopBinder SmartDeviceMonitor for Client A printer management utility for client users A utility for peer to peer printing over a NetBEUI or TCP IP network A peer to peer print utility over a TCP IP network This provides the parallel printing and recovery printing features This is provided on the printer drivers CD ROM Remote Communication Gate A A communication device that enables digital MFPs ...

Page 400: ...e A4 B5 A5 B6 A6 Legal Letter HLT Executive F Foolscap Folio 16K Custom size Min 100mm x 216mm 3 93 x 8 46 Max 216mm x 356mm 8 46 x 14 0 Paper Weight 52 162 g m2 14 43 lbs Paper Output Capacity 250 sheet Power Consumption 15 0 or less Power is supplied from the main unit W Dimension W x D x H W370 D392 H95 mm W14 6 D15 4 H3 7 inch Weight 4 1 kg 9 0 lbs ...

Page 401: ...tter HLT Executive F Foolscap Folio 16K Custom size Min 100mm x 216mm 3 93 x 8 46 Max 216mm x 356mm 8 46 x 14 0 Paper Weight 52 162 g m2 14 43 lbs Paper Output Capacity 500 sheet Power Consumption 15 0 or less Power is supplied from the main unit W Dimension W x D x H W370 D392 H125 mm W14 6 D15 4 H4 9 inch Weight 4 5 kg 9 9 lbs ...

Page 402: ...APPENDICES PREVENTIVE MAINTENANCE TABLES REVISION HISTORY Page Date Added Updated New None ...

Page 403: ......

Page 404: ...e 3 prints job Ratio 50 Environment Normal temperature and humidity Yield may change depending on circumstances and print conditions Symbol keys C Clean R Replace Mainframe Paper Feed Item 20K 120K 600K EM Remarks Paper Feed Roller Tray R C Replace when a feeding failure occurs Wipe with a damp cloth when cleaning Friction Pad Tray R C Replace when a double feed occurs Wipe with a dry cloth when c...

Page 405: ...ansfer Fusing Item 20K 120K 600K EM Remarks Transport Roller R Replace to the maintenance kit Fusing Unit R Paper Feed Tray PB1060 Paper Feed Tray PB1070 Item 20K 120K 600K EM Remarks Grip Roller C Wipe with a damp cloth when cleaning Paper Feed Roller Tray R C Replace when a feeding failure occurs Wipe with a damp cloth when cleaning Friction Pad Tray R C Replace when a double feed occurs Wipe wi...

Page 406: ...K 180K 600K EM Remarks Registration Roller C Wipe with a damp cloth when cleaning Registration Sensor C Remove paper dusts Transport Roller C Wipe with a damp cloth when cleaning Paper Feed Roller Tray R C Replace when a feeding failure occurs Wipe with a damp cloth when cleaning Friction Pad Tray R C Replace when a double feed occurs Wipe with a dry cloth when cleaning Paper Feed Roller Bypass C ...

Page 407: ...tics Item 40K 180K 600K EM Remarks LED Lens C Perform this concurrently with PCDU replacement Use the LED lens cleaner packed with the unit or mainframe Transfer Fusing Item 40K 180K 600K EM Remarks Transfer Roller R Fusing Unit R Image Transfer Entrance Guide front C 1 Image Transfer Exit Guide Rear C 1 ...

Page 408: ...M Remarks Exposure Glass C Use the Ricoh exposure glass cleaner ADF Exposure Glass C Use the Ricoh exposure glass cleaner ARDF Item 40K 180K 600K EM Remarks Friction Pad C Wipe with a dry cloth when cleaning Pick up Roller C Wipe with a damp cloth when cleaning Feed Roller C Wipe with a damp cloth when cleaning Registration Roller C Wipe with a damp cloth when cleaning Transport Roller C Wipe with...

Page 409: ...an the following parts 1 Image Transfer Entrance Guide front Do not use the LED lens cleaner Clean toner and paper dust with a slightly wet cloth Wipe off towards to the center from the green seals indicated at both sides Make sure you do not use alcohol or detergent but water and also do not wipe off to the outside 2 Image Transfer Exit Guide Rear Do not use the LED lens cleaner ...

Page 410: ...cked toner is completely wiped off Make sure you do not use detergent and also do not wipe off to the outside Paper Feed Tray PB1060 Paper Feed Tray PB1070 Item 40K 180K 600K EM Remarks Grip Roller C Wipe with a damp cloth when cleaning Paper Feed Roller Tray R C Replace when a feeding failure occurs Wipe with a damp cloth when cleaning Friction Pad Tray R C Replace when a double feed occurs Wipe ...

Page 411: ...Yield Toner 12 000 ISO Available N A High Yield Toner 6 000 ISO Available N A Low Yield Toner 3 000 ISO Available N A Toner for Service Maintenance Model 10 400 6 3P J N A Available Standard PCDU 20 000 3P J Available N A PCDU for Service Maintenance Model 40 000 3P J N A Available As for Service Maintenance Model M161 service technicians must replace all the consumables other than toners ...

Page 412: ...APPENDICES SP MODE TABLES REVISION HISTORY Page Date Added Updated New None ...

Page 413: ......

Page 414: ...djusted in the range 9 value reset to 3 0 after an NVRAM reset and the value can be changed in 0 1 mm steps with each key press Value stored in NVRAM After a RAM reset this default value factory setting is restored DFU Denotes Design or Factory Use Do not change this value Japan only The feature or item is for Japan only Do not change this value SSP This denotes a Special Service Program mode FSP ...

Page 415: ... the leading edge of paper 1 001 001 By pass E 4 0 to 4 0 0 0 0 1 mm step 1 001 002 Tray 1 E 1 001 003 Tray 2 E 1 001 004 Tray 3 E 1 001 006 Duplex E 1002 User S to S Reg Adjusts the printing side to side registration from each paper feed station using the Trimming Area Pattern To move the start position to the right increase the value To move the start position to the left decrease the value 1 00...

Page 416: ...n the paper path This SP adjusts the amount of time that the registration rollers remain idle to reduce paper buckle Raise this setting to lengthen the amount of time that the paper pauses at the nip of the registration rollers if you notice a large amount of skew in printouts 1 003 011 By pass Plain E 5 to 5 0 1 mm step 1 003 012 By pass Thick E 1 003 013 By pass Envelope E 1 003 021 Tray1 Plain ...

Page 417: ...5 183 1deg step 1 105 005 C Thick1 E 140 to 205 192 1deg step 1 105 007 C Thick2 E 140 to 230 191 1deg step 1 105 011 C Thin E 140 to 205 168 1deg step 1 105 013 C Envelope E 140 to 230 205 1deg step 1 105 015 C Card E 140 to 205 195 1deg step 1 105 017 C Transparency E 140 to 205 173 1deg step 1 105 019 C Special E 140 to 205 185 1deg step 1105 CurlDecMode 1 105 021 Mode Display E 0 or 1 0 1 step...

Page 418: ...0 minutes 1106 FusingTempDisp This SP displays the hot roller and pressure roller temperatures 1 106 001 RollerCenter E 20 to 250 0 1deg step Displays the current fusing thermistor temperature Center 1 106 002 RollerEnds E 20 to 250 0 1deg step Displays the current fusing thermistor temperature Ends 1 106 003 MachinePowerOn E 20 to 250 0 1deg step Displays the external temperature measured at powe...

Page 419: ...be adjusted to correct images that appear scratchy or of uneven density This can occur when Copying originals with large quantities of black Copying originals with a large quantity of black near the trailing edge Printing multiple copies of positive negative reverse images 1 801 011 Exit Reverse E 4 0 to 4 0 0 0 0 1 step 1907 Paper Timing Adj Adjusts the timing of paper feed A setting broadens pap...

Page 420: ...ate SOL ON E 1921 Fact LeadEdge Reg Increasing a value an image is moved to the trailing edge of paper Decreasing a value an image is moved to the leading edge of paper 1 921 011 By Pass Plain E 4 0 to 4 0 0 0 0 1mm step Reflects adjustment values with no change 1 921 012 By Pass Thick E 4 0 to 4 0 0 0 0 1mm step Adds on to the adjusted values of the Plain paper 1 921 013 By Pass Envelope E 4 0 to...

Page 421: ... 4 0 to 4 0 0 0 0 1mm step Adds on to the adjusted values of the Plain paper 1 921 041 Tray3 Plain E 4 0 to 4 0 0 0 0 1mm step Reflects adjustment values with no change 1 921 042 Tray3 Thick E 4 0 to 4 0 0 0 0 1mm step Adds on to the adjusted values of the Plain paper 1 921 061 Duplex Plain E 4 0 to 4 0 0 0 0 1mm step Reflects adjustment values with no change 1 921 062 Duplex Thick E 4 0 to 4 0 0 ...

Page 422: ...ight increase the value To move the start position to the left decrease the value 1 922 001 By pass E 4 0 to 4 0 0 0 0 1mm step 1 922 002 Tray 1 E 1 922 003 Tray 2 E 1 922 004 Tray 3 E 1 922 006 Duplex E 4 0 to 4 0 0 0 0 1mm step The value of this SP adds on to the adjusted values of the front page of each tray 1952 Fan Off Mode Time 1 952 001 E 0 to 60 13 1min step ...

Page 423: ...P 1 998 001 reserve01 E 0 to 255 0 1 step 1 998 002 reserve02 E 1 998 003 reserve03 E 1 998 004 reserve04 E 1 998 005 reserve05 E 1 998 006 reserve06 E 0 to 65535 0 1 step 1 998 007 reserve07 E 1 998 008 reserve08 E 1 998 009 reserve09 E 1 998 010 reserve10 E ...

Page 424: ...owhumi E 700 to 400 420 10V step Displays or adjusts the target dark potential Vd in the Env Division low humidity This setting is available when the bias control is ON 2 001 012 Vd_ref_midhumi E 700 to 400 430 10V step Displays or adjusts the target dark potential Vd in the Env Division mid humidity This setting is available when the bias control is ON 2 001 013 Vd_ref_highhumi E 700 to 400 470 1...

Page 425: ... F Vd AH D This setting is available when the bias control is ON 2 001 102 F Coefficient a2 E 0 0 to 10 0 5 0 0 1 step Displays and adjusts the coefficient a2 that is of the C caluculated function F Vd AH D This setting is available when the bias control is ON 2 001 103 F Coefficient a3 E 20 to 0 9 9 0 1 step Displays and adjusts the coefficient a3 that is of the C caluculated function F Vd AH D T...

Page 426: ...eft E 2 103 004 Right E 2103 Erase Margin Adj Image Erase Margin Adjustment Back side 2 103 005 Duplex Lead E 0 0 to 4 0 0 0 0 1mm step 2 103 006 Duplex Trail E 2 103 007 Duplex Left Width E 2 103 008 Duplex RightWidth E 2104 Exposure energy 2 104 010 Normal Print E 0 23 to 0 98 0 50 0 01 uJ cm2 step LEDA light emission energy Normal printing Bk Display Setting 2 104 011 Nomal Discharge E 0 23 to ...

Page 427: ... Low E 2 106 023 Quenching Normal E 2 106 024 Quenching Low E 2109 Test Printing Printing test patterns 2 109 001 Pattern Selection E 0 to 17 0 1 step See the selections below See also page 3 233 for checking the procedure 2 109 002 1 Sheet Printing E 0 or 1 0 1 step 2 109 003 Cont Printing E 2 109 004 Print Side Select E Selections for SP2109 0 None 9 Arg Grid20mm 1 Vert 1dot 10 Indep 1dot 2 Hori...

Page 428: ...0000 50000mm step 2 201 012 Line2 L2 E 1000000 to 1950000 1000000 50000mm step 2 201 013 Line3 L3 E 2000000 to 3950000 3000000 50000mm step 2 201 014 Line4 L4 E 4000000 to 7950000 5000000 50000mm step 2 201 015 Line5 L5 E 8000000 to 19950000 8000000 50000mm step 2 201 016 Line6 L6 E 20000000 to 29950000 20000000 50000mm step 2 201 017 Line7 L7 E 30000000 to 39950000 33000000 50000mm step 2 201 204...

Page 429: ...212 ExeSheets 2 212 001 Normal E 1 to 500 100 1page step Stops printing and executing reversing PCU every sheets that has been set for normal printing 2 212 002 LowPrinting E 1 to 500 50 1page step Stops printing and executing reversing PCU every sheets that has been set for low printing 2221 LEDA Data Display Displays LEDA data 2 221 005 Serial No E 2 221 009 Power Error E 0 or 1 0 1 step ...

Page 430: ... 14 1uA step Displays the setting of the transfer bias control level for non image area 2 301 002 T _2_FaceOffset E 15 to 15 0 1uA step Displays the setting of the offset amount of transfer bias control level during creating an image on the face page 2 301 003 T _2_BackOffset E 15 to 15 0 1uA step Displays the setting of the offset amount of transfer bias control level during creating an image on ...

Page 431: ...tep 2 401 004 T rotation WU E 600 to 9900 5000 100msec step 2411 envi_section 2 411 001 AH_LM E 0 0 to 10 0 5 5 0 5g m3 step Displays and adjusts the threshold under low mid humidity on environment section in regard to control the Environment Correction 2 411 002 AH_MH E 11 0 to 30 0 15 0 0 5g m3 step Displays and adjusts the threshold under mid high humidity on environment section in regard to co...

Page 432: ... 2 925 002 Supply Threshold E 1 0 to 100000 0 300 0 0 1mg step Threshold for judging to supply toner during printing 2 925 003 Sup Coefficient E 0 0 to 5 0 0 7 0 1 step Coefficient for calculating toner amount to supply during printing 2926 Recovery Supply 2 926 001 Recovery Amount E 0 to 300 5 1g step Amount for Recovery Supply 2 926 002 Mixing Time E 0 to 300 10 1sec step Idle time to mix for Re...

Page 433: ... cartridge is replaced 2 927 004 Initial Flag E 0 or 1 0 1 step Information used to detect the replacements and judge the upper limit 2 927 005 Exchange Count E 0 to 1000 0 1count step Counter for new toner detection 2930 Detection 2 930 001 Cleaner Count E 1 to 20 5 1cycle step Counter to rotate the cleaner parts when remaining toner in the developer detected 2 930 002 stabilization T E 0 0 to 3 ...

Page 434: ...r detected 2 930 007 MM 240 Upper E 0 to 70 18 1count step Counter for judging the upper limit when toner remaining in the developer detected 2 930 008 MM 240 Lower E 0 to 70 34 1count step Counter for judging the lower limit when toner remaining in the developer detected 2 930 009 LL 240 Upper E 0 to 70 18 1count step Counter for judging the upper limit when toner remaining in the developer detec...

Page 435: ... 0 to 70 34 1count step Counter for judging the upper limit when toner remaining in the developer detected 2 930 016 LL 182 Lower E 0 to 70 46 1count step Counter for judging the lower limit when toner remaining in the developer detected 2 930 017 Sensor Standard V E 0 0 to 3 3 2 0 0 1V step Threshold for judging the detection result of toner end sensor 2 930 018 Average Count E 0 to 255 0 1count ...

Page 436: ...step Threshold for detecting the SC332 2 931 006 SC332 Count E 0 to 10 0 1count step Counts that continuously detected the SC332 2932 End Detection 2 932 001 End Count E 0 to 10000 0 1count step 2 932 002 End Threshold E 1 to 10 3 1count step 2940 Remain Control 2 940 001 Remaining Amount E 0 0 to 30 0 0 0 0 1g step Counter for detecting toner end 2 940 002 Remaining Time E 0 to 300 0 1sec step Th...

Page 437: ... 1 E 0 or 1 0 1 step The trigger of drum cleaning operation level 1 Select 1 to execute 2 961 002 Level 2 E 0 or 1 0 1 step The trigger of drum cleaning operation level 2 Select 1 to execute 2990 Duty Control Correction values of printing interval control in order to avoid the increasing temperature from continuous printing 2 990 001 Counter E 0 to 65535 0 1count step 2 990 002 Lower E 2000 to 600...

Page 438: ...rotation time of PCU reverse rotation 2 998 002 T MotorStop E 550 to 1000 550 50msec step Adjusts the stop rotation time of PCU reverse rotation 2 998 003 T NormalRotation E 1 to 100 30 1msec step Adjusts the normal rotation time of PCU reverse rotation 2 998 004 T NormalRotation2 E 1 to 200 100 1msec step Adjusts the normal rotation time of PCU reverse rotation ...

Page 439: ...1 1 step 0 earlier 1 normal 2 later 3501 Dev Bias Control Development Bias Control On Off designation 3 501 001 On Off E 0 or 1 1 1 step 0 Off 1 On 3502 C Bias Control C bias Control On Off designation 3 502 001 On Off E 0 or 1 1 1 step 0 Off 1 On 3800 Days Before End Switches the near end timing days before end toner 3 800 001 Waste Toner E 0 to 2 1 1 step 0 earlier 1 normal 2 later ...

Page 440: ...ng the scanning start timing in the main scan direction 4 011 001 E 2 0 to 2 0 0 0 0 1mm step 4012 Scanner Erase Margin Scale Adjusts scanning margins for the leading and trailing edges sub scan and right and left edge main scan Do not adjust unless the customer desires a scanner margin greater than the printer margin These settings are adjusted to erase shadows caused by the gap between the origi...

Page 441: ...Detection Disable E 4 014 003 HP Detection Enable FC600dpi E 4 014 004 HP Detection Enable BW600dpi E 4 014 005 HP Detection Enable FC1200dpi E 4016 DF Scan 4 016 001 FC 600x300 Duplex E 0 or 1 0 1 step 4 016 002 BW 600x300 Duplex E 4 016 003 FC 600x600 Duplex E 4 016 004 BW 600x600 Duplex E 4 016 005 FC 600x200 Duplex E 4 016 006 FC 600x300 Simplex E 0 or 1 0 1 step 4 016 007 BW 600x300 Simplex E...

Page 442: ... On Off E Issues a warning if there is dust on the narrow scanning glass of the ADF when the original size is detected before a job starts This function can detect dust on the white plate above the scanning glass as well as dust on the glass Sensitivity of the level of detection is adjusted with SP4020 2 0 to 1 1 1 0 Off No dust warning 1 On Dust warning This warning does not stop the job Before s...

Page 443: ... could move be removed from the glass by the originals in the feed path If the dust is removed by passing originals this is not detected and the warning remains on 4 020 003 Dust Reject Lvl E Selects the level of the sub scan line correction when using the ADF 0 to 4 0 1 0 OFF 1 Weakest 2 Weak 3 Strong 4 Strongest 4400 Scanner Erase Margin These SPs set the area to be masked during platen book mod...

Page 444: ...tch 16C 7 Scanned Slant Grid C 3 Grid pattern A 8 Scanned Slant Grid D 4 Slant grid pattern B 4429 Select Copy Data Security Adjusts the pattern density of illegal copy output for Copy Scanner and Fax 4 429 001 Copying E 0 to 3 3 1 step 4 429 002 Scanning E 4 429 003 Fax Operation E 4450 Scan Image Pass Selection 4 450 001 Black Subtraction ON OFF E 0 or 1 1 1 step Uses or does not use the black r...

Page 445: ...esigned to improve image contrast Set higher for stronger effect lower for weaker effect 4 550 006 Smoothing 0 x1 1 7 Weak Strong E 0 to 7 4 1 step Use to remove jaggies if they appear Set higher for smoother images 4 550 007 Brightness 1 255 E 1 to 255 128 1 step Set higher for darker set lower for lighter 4 550 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for l...

Page 446: ...551 006 Smoothing 0 x1 1 7 Weak Strong E 0 to 7 4 1 step Use to remove jaggies if they appear Set higher for smoother images 4 551 007 Brightness 1 255 E 1 to 255 128 1 step Set higher for darker set lower for lighter 4 551 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for less contrast 4 551 009 Ind Dot Erase 0 Off 1 7 Weak Strong E 0 to 7 0 1 step Sets the erasu...

Page 447: ...oothing 0 x1 1 7 Weak Strong E 0 to 7 4 1 step Use to remove jaggies if they appear Set higher for smoother images 4 552 007 Brightness 1 255 E 1 to 255 128 1 step Set higher for darker set lower for lighter 4 552 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for less contrast 4 552 009 Ind Dot Erase 0 Off 1 7 Weak Strong E 0 to 7 0 1 step Sets the erasure level o...

Page 448: ... Set higher for darker set lower for lighter 4 553 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for less contrast 4 553 009 Ind Dot Erase 0 Off 1 7 Weak Strong E 0 to 7 0 1 step Sets the erasure level of Irregular Dots Set higher for stronger effect lower for weaker effect 0 Not activated 4554 Scan Apli Photo 4 554 005 MTF 0 Off 1 15 Weak Strong E 0 to 15 8 1 ste...

Page 449: ...Strong E 0 to 15 8 1 step 0 MTF OFF Sets the MTF level Modulation Transfer Function designed to improve image contrast Set higher for stronger effect lower for weaker effect 4 565 006 Smoothing 0 x1 1 7 Weak Strong E 0 to 7 4 1 step Use to remove jaggies if they appear Set higher for smoother images 4 565 007 Brightness 1 255 E 1 to 255 128 1 step Set higher for darker set lower for lighter 4 565 ...

Page 450: ...ct 4 570 006 Smoothing 0 x1 1 7 Weak Strong E 0 to 7 4 1 step Use to remove jaggies if they appear Set higher for smoother images 4 570 007 Brightness 1 255 E 1 to 255 128 1 step Set higher for darker set lower for lighter 4 570 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for less contrast 4 570 009 Ind Dot Erase 0 Off 1 7 Weak Strong E 0 to 7 0 1 step Sets the ...

Page 451: ... for darker set lower for lighter 4 571 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for less contrast 4 571 009 Ind Dot Erase 0 Off 1 7 Weak Strong E 0 to 7 0 1 step Sets the erasure level of Irregular Dots Set higher for stronger effect lower for weaker effect 0 Not activated 4572 Scan Apli AutoCol 4 572 005 MTF 0 Off 1 15 Weak Strong E 0 to 15 8 1 step 0 MTF O...

Page 452: ...F 0 Off 1 15 Weak Strong E 0 to 15 8 1 step Sets the MTF level Modulation Transfer Function designed to improve image contrast Set higher for stronger effect lower for weaker effect 4 580 006 Smoothing 0 x1 1 7 Weak Strong E 0 to 7 4 1 step Use to remove jaggies if they appear Set higher for smoother images 4 580 007 Brightness 1 255 E 1 to 255 128 1 step Set higher for darker set lower for lighte...

Page 453: ...r for stronger effect lower for weaker effect 4 581 006 Smoothing 0 x1 1 7 Weak Strong E 0 to 7 4 1 step Use to remove jaggies if they appear Set higher for smoother images 4 581 007 Brightness 1 255 E 1 to 255 128 1 step Set higher for darker set lower for lighter 4 581 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for less contrast 4 581 009 Ind Dot Erase 0 Off ...

Page 454: ... higher for darker set lower for lighter 4 582 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for less contrast 4 582 009 Ind Dot Erase 0 Off 1 7 Weak Strong E 0 to 7 0 1 step Sets the erasure level of Irregular Dots Set higher for stronger effect lower for weaker effect 0 Not activated 4 582 010 Texture Erase 0 E 0 to 2 0 1 step Sets the erasure level of textures ...

Page 455: ... for weaker effect 0 Not activated 4 583 010 Texture Erase 0 E 0 to 2 0 1 step Sets the erasure level of textures Set higher for stronger effect lower for weaker effect 4584 Fax Apli Original 1 4 584 005 MTF 0 Off 1 15 Weak Strong E 0 to 15 8 1 step Sets the MTF level Modulation Transfer Function designed to improve image contrast Set higher for stronger effect lower for weaker effect 4 584 006 Sm...

Page 456: ...ed to improve image contrast Set higher for stronger effect lower for weaker effect 4 585 006 Smoothing 0 x1 1 7 Weak Strong E 0 to 7 4 1 step Use to remove jaggies if they appear Set higher for smoother images 4 585 007 Brightness 1 255 E 1 to 255 128 1 step Set higher for darker set lower for lighter 4 585 008 Contrast 1 255 E 1 to 255 128 1 step Set higher for more contrast set lower for less c...

Page 457: ...E Execute Executes the AGC with the scanner detection 4604 FGATE Open Close 4 604 001 E 0 or 1 0 1 step 0 OFF 1 ON Opens or closes the FGATE signal This SP automatically returns to the default status close after exiting this SP 4606 White Level Adjust 4 606 001 Color 600 E 0 to 1024 784 1digit step 4607 White Level Adjust 4 607 001 Color 1200 E 0 to 1024 784 1digit step 4608 White Level Adjust 4 6...

Page 458: ...nning level value adjustment for the red signal in DF Scan 4610 Gray Balance Set G 4 610 001 Book Scan E 384 to 255 76 1digit step Displays the scanning level value adjustment for the green signal in Book Scan 4 610 002 DF Scan E 384 to 255 76 1digit step Displays the scanning level value adjustment for the green signal in DF Scan 4610 Gray Balance Set BW Displays the adjustment value of the gray ...

Page 459: ...igit step Displays the scanning level value adjustment for the blue signal in DF Scan 4623 Black Level Adj Display 4 623 001 Latest R Color 600 E 0 to 255 0 1digit step Displays the black offset value rough adjustment for the even red signal in the SBU color printing speed 4 623 002 Latest R Color 1200 E 0 to 255 0 1digit step Displays the black offset value rough adjustment for the odd red signal...

Page 460: ...624 003 Latest BkE E 0 to 255 0 1digit step Displays the black offset value rough adjustment for the even black signal in the SBU color printing speed 4 624 004 Latest BkO E 0 to 255 0 1digit step Displays the black offset value rough adjustment for the odd black signal in the SBU color printing speed 4625 Black Level Adj Display 4 625 001 Latest B Color 600 E 0 to 255 0 1digit step Displays the b...

Page 461: ...E GO BkE or BkO E Even signal O Odd signal 4 632 001 Latest G Color 600 E 0 to 511 0 1digit step 4 632 002 Latest G Color 1200 E 4 632 003 Latest BkE E 4 632 004 Latest BkO E 4633 Digital Gain Adjust Displays the gain value of the amplifiers on the controller for BE or BO E Even signal O Odd signal 4 633 001 Latest B Color 600 E 0 to 511 0 1digit step 4 633 002 Latest B Color 1200 E 4645 Scan Adju...

Page 462: ...alfunction abnormal images SC 4 654 001 Last Correct Value R Color 600 E 0 to 255 0 1digit step 4 654 002 Last Correct Value R Color 1200 E 4655 Black Level Adj Display Displays Black level digital adjustment value Black level adjustment is continuously done hardwarelly by SBUs ASIC SCAT Black level is checked when scanner turns on then adjustment value is given Use for design evaluation analyzing...

Page 463: ...600 E 0 to 255 0 1digit step 4 656 002 Last Correct Value B Color 1200 E 4661 Digital Gain Adjust Displays Digital gain adjustment value White level adjustment will be done to keep hold of image signal s dynamic range when scanner turns on Gain adjustment will be done hardwarelly by SBUs ASIC SCAT and be given cause to the fact that White level adjustment will amplify or attenuated image signal Us...

Page 464: ... Last Correct Value G Color 600 E 0 to 511 0 1digit step 4 662 002 Last Correct Value G Color 1200 E 4 662 003 Last Correct Value BkE E 4 662 004 Last Correct Value BkO E 4663 Digital Gain Adjust Displays Digital gain adjustment value White level adjustment will be done to keep hold of image signal s dynamic range when scanner turns on Gain adjustment will be done hardwarelly by SBUs ASIC SCAT and...

Page 465: ...ng R Color 600 E 0 to 255 0 1digit step 4 673 002 Factory Setting R Color 1200 E 4674 Black Level Adj Display Display Saves Factory Black level digital adjusting value Factory Black level digital adjusting value from Main unit warranty process is saved Use for design evaluation analyzing cause of malfunction abnormal images SC E even O Odd signal 4 674 001 Factory Setting G Color 600 E 0 to 255 0 ...

Page 466: ...e amplifiers on the controller for Red RE Red even RO Red Odd signal 4 680 001 Factory Setting RE Color E 0 to 511 0 1digit step 4 680 002 Factory Setting RO Color E 4681 Digital Gain Adjust Displays the gain value of the amplifiers on the controller for Green GE Green even GO Green Odd signal 4 681 001 Factory Setting GE Color E 0 to 511 0 1digit step 4 681 002 Factory Setting GO Color E 4 681 00...

Page 467: ...ect range SC142 may be issued 4 690 001 R Color 600 E 0 to 1023 0 1digit step 4 690 002 R Color 1200 E 4691 White Level Peak Read Displays the peak level of the white level scanning If these scanned white levels are out of the correct range SC142 may be issued 4 691 001 G Color 600 E 0 to 1023 0 1digit step 4 691 002 G Color 1200 E 4 691 003 BkE E 4 691 004 BkO E 4692 White Level Peak Read Display...

Page 468: ...ct range SC142 may be issued 4 694 001 G Color 600 E 0 to 1023 0 1digit step 4 694 002 G Color 1200 E 4 694 003 BkE E 4 694 004 BkO E 4695 Black Level Peak Read Display the peak level of the black level scanning If these scanned white levels are out of the correct range SC142 may be issued 4 695 001 B Color 600 E 0 to 1023 0 1digit step 4 695 002 B Color 1200 E 4802 DF Shading FreeRun Executes the...

Page 469: ... home position This SP is done before shipping the machine to another location Turning the machine power off on also returns the exposure lamp to its home position 4 806 001 E Execute 4808 Factory Setting Input 4 808 002 Execution Flag E 0 or 1 0 1 step 4810 PWM 4 810 001 Latest Color 600 E 1 to 5956 1 1digit step 4 810 002 Latest Color 1200 E 4 810 003 Latest Bk E 4 810 004 Last Correct Value Col...

Page 470: ...004 Latest G Color 1200 E 4 811 005 Latest BkE E 4 811 006 Latest BkO E 4 811 007 Latest B Color 600 E 4 811 008 Latest B Color 1200 E 4812 LED White Level Peak Read 4 812 001 Factory Setting R Color 600 E 0 to 1023 0 1digit step 4 812 002 Factory Setting R Color 1200 E 4 812 003 Factory Setting G Color 600 E 4 812 004 Factory Setting G Color 1200 E 4 812 005 Factory Setting BkE E 4 812 006 Factor...

Page 471: ...evel 1 8 bit 4 903 002 Ind Dot Erase Generation Copy E 0 to 7 0 1 step Photo M Patch Level 1 8 bit 4905 Select Gradation Level Checks the whole area 0 All or the specific areas 1 One to adjust the ADS level The specific areas are as follows ADF 15 to 90 mm from the left edge Platen Cover 15 to 90 mm from the left edge 4 905 001 E 0 to 255 0 1 step 4918 Man Gamma Adj Adjusts the manual gamma for Co...

Page 472: ...3 002 Range Selection E Selects the range level of Highlight correction 0 to 9 4 1 step 0 weakest skew correction 9 strongest skew correction 4994 Adj Txt Photo Recog Level Selects the definition level between Text and Photo for high compression PDF 4 994 001 High Compression PDF E 0 to 2 1 1 step 4996 White Paper Detection Level 4 996 001 E 0 to 6 3 1 step Sets blank paper detection level Increas...

Page 473: ... of SP5009 201 0 to 1 for American Turn Bit 7 of SP5009 202 0 to 1 for Czech After setting turn the main power switch off and on to make the setting valid 0 None 1 Japanese ja 2 British English en GB 3 American English en US 4 French fr 5 German de 6 Italian it 7 Spanish es 8 Dutch nl 9 Norwegian no 10 Danish da 11 Swedish sv 12 Polish pl 13 Portuguese pt 14 Hungarian hu 15 Czech cs 16 Finnish fi ...

Page 474: ...ing counter Selects whether the accounting counter is displayed on the LCD or not SP5 801 001 003 will not clear this SP The value will be under an exclusive control because the value varies in segments 5 045 001 Counter Method C 0 or 1 0 1 step 0 Set 1 Unset 5051 TonerRefillDetectionDisplay Enables or disables the toner refill detection display 5 051 001 C 0 or 1 0 1 step 0 ON 1 OFF 5055 Display ...

Page 475: ...d 5 074 002 Login Setting C FFh 00000000 1hex step 0 On 1 Off Sets the log in operation mode of the home menu 5 074 050 Show Home Edit Menu C 0 to 2 0 1 step 0 Auto 1 Display 2 Not display Sets whether to display the home edit menu on the system initial setting or WebImageMonitor It depends whether the machine has the Smart Oeration Panel or not 5 074 091 Function Setting C 0 to 2 0 1 step 0 Funct...

Page 476: ...76 001 0 OFF 1 ON C 0 or 1 1 1 step 0 Disabled 1 Enabled 5081 ServiceSP Entery Code Setting DFU 5 081 001 C 5083 LED Light Switch Setting Specifies whether the alert LED is lit or not when toner near end condition is detected This does not change the toner near end condition indication in the operation panel LCD 5 083 001 Toner Near End C 0 or 1 0 1 step 0 OFF 1 ON 5112 Non Std Paper Sel Selects O...

Page 477: ...d 12 Exp KeyCard Deduct This program specifies the counter type 5 113 002 External Optional Counter Type C 0 to 3 0 1 step 0 None 1 Expansion Device 1 2 Expansion Device 2 3 Expansion Device 3 This program specifies the external counter type 5114 Optional Counter I F Set when connecting an expansion unit using the MF key card I F 5 114 001 MF Key Card Extension C 0 or 1 0 1 step 0 Not installed 1 ...

Page 478: ...f the accounting devices released during a job the machine starts canceling the job and then stops the counter This SP thus is aimed to set whether to do the mode clear operation if the stopped timing was during job canceling 5 120 001 0 Yes 1 StandBy 2 No C 0 to 2 0 1 step 0 Yes removed 1 Standby installed but not used 2 No not removed 5121 Counter Up Timing Determines whether the optional key co...

Page 479: ... SP is used when the receiving fax is accounted by an external accounting device 5 167 001 C 0 or 1 0 1 step 0 Automatic printing 1 No automatic printing 5169 CE Login If you will change the printer bit switches you must log in to service mode with this SP before you go into the printer SP mode 5 169 001 C 0 or 1 0 1 step 0 Disabled 1 Enabled 5188 Copy Nv Version Displays the version number of the...

Page 480: ...Adjusts the RTC real time clock time setting for the local time zone Examples For Japan 9 GMT enter 540 9 hours x 60 min JP 540 Tokyo NA 300 New York EU 60 Paris CH 480 Peking TW 480 Taipei AS 480 Hong Kong KO 540 Korea 5 302 002 Time Difference C 1440 to 1440 300 1min step 5305 Auto Off Set Auto Off Limit Set 5 305 101 Auto Off Limit Set C 0 or 1 0 1 step ...

Page 481: ...ing Time 5 307 101 Setting C 0 or 1 1 1 step 0 Disabled 1 Enabled Default 1 NA and EUR 0 ASIA and others Enables or disables the summer time mode Make sure that both SP5 307 3 and 4 are correctly set Otherwise this SP is not activated even if this SP is set to 1 ...

Page 482: ...s a seven digit setting 1st and 2nd digits The month 1 to 12 3rd digit The week of the month 1 to 5 4th digit The day of the week 0 to 6 Sunday to Saturday 5th and 6th digits The hour 00 to 23 7th digit The length of the advanced time 0 to 9 1 hour step 8th digit The length of the advanced time 0 to 5 10 minutes step The digits are counted from the left Make sure that SP5 307 1 is set to 1 For exa...

Page 483: ... hour 00 to 23 The 7th and 8 digits must be set to 00 The digits are counted from the left Make sure that SP5 307 1 is set to 1 5401 Access Control DFU 5 401 103 Default Document ACL C 0 5 401 104 Authentication Time C 5 401 162 Extend Certification Detail C 5 401 200 SDK1 UniqueID C 5 401 201 SDK1 Certification Method C 5 401 210 SDK2 UniqueID C 0 5 401 211 SDK2 Certification Method C 5 401 220 S...

Page 484: ...g extended function J limit users 0 OFF 1 ON 5 402 101 SDKJ1 Limit Setting C 0x00 0x01 step 5 402 102 SDKJ2 Limit Setting C 5 402 103 SDKJ3 Limit Setting C 5 402 104 SDKJ4 Limit Setting C 5 402 105 SDKJ5 Limit Setting C 5 402 106 SDKJ6 Limit Setting C 5 402 107 SDKJ7 Limit Setting C 5 402 108 SDKJ8 Limit Setting C 5 402 109 SDKJ9 Limit Setting C 5 402 110 SDKJ10 Limit Setting C 5 402 111 SDKJ11 Li...

Page 485: ... SDKJ24 Limit Setting C 5 402 125 SDKJ25 Limit Setting C 5 402 126 SDKJ26 Limit Setting C 5 402 127 SDKJ27 Limit Setting C 5 402 128 SDKJ28 Limit Setting C 5 402 129 SDKJ29 Limit Setting C 5 402 130 SDKJ30 Limit Setting C 5402 Accsss Control Sets limited uses for SDKJ application data 5 402 141 SDKJ1ProductID C 0 to 0xffffffff 0 1 step 5 402 142 SDKJ2 ProductID C 5 402 143 SDKJ3 ProductID C 5 402 ...

Page 486: ... SDKJ15 ProductID C 5 402 156 SDKJ16 ProductID C 5 402 157 SDKJ17 ProductID C 5 402 158 SDKJ18 ProductID C 5 402 159 SDKJ19 ProductID C 5 402 160 SDKJ20 ProductID C 0 to 0xffffffff 0 1 step 5 402 161 SDKJ21 ProductID C 5 402 162 SDKJ22 ProductID C 5 402 163 SDKJ23 ProductID C 5 402 164 SDKJ24 ProductID C 5 402 165 SDKJ25 ProductID C 5 402 166 SDKJ26 ProductID C 5 402 167 SDKJ27 ProductID C 5 402 1...

Page 487: ... certification is done 5 411 005 Password Null Not Permit C 0 or 1 1 1 step 0 Password NULL permitted 1 Password NULL not permitted This SP is referenced only when SP5411 4 is set to 1 On 5 411 006 Detail Option C 00000000 0x01 step Determines whether LDAP option anonymous certification is turned on or off 5412 Krb Certification Sets the level of Kerberos Certification 5 412 100 Encrypt Mode C 111...

Page 488: ...m waits cancels lockout if correct user ID and password are entered Determines whether the system waits the prescribed 5 413 004 Cancelation Time C 1 to 9999 60 1min step Determines the length of time that the system waits for correct input of the user ID and password after a lockout has occurred This setting is used only if SP5413 3 is set to 1 on 5414 Access Mitigation 5 414 001 Mitigation On Of...

Page 489: ... by the access exclusion and password attack detection functions 5 416 002 Access Password Max Num C 50 to 200 200 1 users step Limits the number of passwords used by the access exclusion and password attack detection functions 5 416 003 Monitor Interval C 1 to 10 3 1 sec step Sets the processing time interval for referencing user ID and password information 5417 Access Attack 5 417 001 Access Per...

Page 490: ...tected 5420 User Authentication These settings should be done with the System Administrator These functions are enabled only after the user access feature has been enabled 5 420 001 Copy C 0 or 1 0 1 step 0 Authentication ON 1 Authentication OFF Determines whether certification is required before a user can use the copy applications 5 420 011 DocumentServer C 0 or 1 0 1 step 0 Authentication ON 1 ...

Page 491: ...thentication ON 1 Authentication OFF Determines whether certification is required before a user can use the SDK application 5 420 061 SDK2 C 5 420 071 SDK3 C 5 420 081 Browser C 0 or 1 0 1 step 0 Authentication ON 1 Authentication OFF Determines whether certification is required before a user can use the Browser application 5430 Auth Dialog Message Change Displays the Authentication dialog message...

Page 492: ...authentication 0 Not permit 1 Permit 5 431 012 Group C 0 or 1 1 1 step Turns on or off the copy permission of the group information for the external authentication 0 Not permit 1 Permit 5 431 020 Mail C 0 or 1 1 1 step Turns on or off the copy permission of the mail information for the external authentication 0 Not permit 1 Permit 5 431 030 Fax C 0 or 1 1 1 step Turns on or off the copy permission...

Page 493: ...al authentication 0 Not permit 1 Permit 5 431 035 LdapAuth C 0 or 1 1 1 step Turns on or off the copy permission of the LDAP information for the external authentication 0 Not permit 1 Permit 5 431 036 Smb Ftp Fldr Auth C 0 or 1 1 1 step Turns on or off the copy permission of the SMB FTP information for the external authentication 0 Not permit 1 Permit 5 431 037 AcntAcl C 0 or 1 1 1 step Turns on o...

Page 494: ...thentication failures are displayed 5 481 001 System Log Disp C 0 or 1 0 1 step 0 Display OFF 1 Display ON Determines whether an error code appears in the system log after a user authentication failure occurs 5 481 002 Panel Disp C 0 or 1 1 1 step 0 Display OFF 1 Display ON Determines whether an error code appears on the operation panel after a user authentication failure occurs 5490 MF KeyCard Se...

Page 495: ...d out from the machine during the job 5501 PM Alarm 5 501 001 PM Alarm Level C 0 to 9999 0 1 step 0 Alarm off 1 to 9999 Alarm goes off when Value 1 to 9999 x 1000 PM counter 5 501 002 Original Count Alarm C 0 or 1 0 1 step 0 No alarm sounds 1 Alarm sounds after the number of originals passing through the ADF 10 000 5504 Jam Alarm 5 504 001 C 0 to 3 3 1 step 0 Zero Off 1 Low 2 5K jams 2 Medium 3K j...

Page 496: ...sables the notifying a supply call via the Remote 5 507 001 Paper Supply Alarm C 0 or 1 0 1 step Switches the control call on off for the paper supply DFU 0 No alarm 1 Sets the alarm to sound for the specified number transfer sheets for each paper size A3 A4 B4 B5 DLT LG LT HLT 5 507 003 Toner Supply Alarm C 0 or 1 1 1 step Switches the control call on off for the stapler installed in the finisher...

Page 497: ...erval A5 C 5 507 142 Interval B5 C 5 507 164 Interval LG C 5 507 166 Interval LT C 5 507 172 Interval HLT C 5508 CC Call 5 508 001 Jam Remains C 0 or 1 1 1 step 0 Disable 1 Enable Enables disables initiating a call 5 508 002 Continuous Jams C 5 508 003 Continuous Door Open C 5 508 011 Jam Detection Time Length C 3 to 30 10 1min step Sets the length of time to determine paper jams required to initi...

Page 498: ...ine Information Notice C 5 515 008 Alarm Notice C 5 515 009 Non Genuine Tonner Ararm C 5 515 010 Supply Automatic Ordering Call C 5 515 011 Supply Management Report Call C 5 515 012 Jam Door Open Call C 5516 Individual PM Part Alarm Call With Remote in use these SP codes can be set to issue a PM alarm call when one of SP parts reaches its yield 5 516 001 Disable Enable Setting 0 Not Send 1 Send C ...

Page 499: ...ing 5 730 010 Expiration Prior Alarm Set C 0 to 999 20 1day step 5731 Counter Effect Converts the paper count to the combine count for MK 1 counter 5 731 001 Change MK1 Cnt Paper Combine C 0 or 1 0 1 step 5734 PDF Setting 5 734 001 PDF A Fixed C 0 or 1 0 1 step 0 All PDF categories 1 PDF A only 5741 Node Authentication Timeout 5 741 001 C 5745 DeemedPowerConsumption Displays the deemed power consu...

Page 500: ...wer Consumption C 5 745 219 Silent condition C 5 745 220 Heater Off C 5747 Browser Setting 5 747 201 JPEG Quality C 5 747 203 Extended Memory Limit C 5 747 204 Vertical Scroll Display Setting C 5 747 206 Browser Setting 3 C 5 747 207 Browser Setting 4 C 5 747 208 Browser Setting 5 C 5 747 209 Browser Setting 6 C 5 747 210 Browser Setting 7 C 5 747 211 Browser Setting 8 C 5 747 212 Browser Setting ...

Page 501: ...ch below bit Setting meanings Description 0 1 bit 0 Start of FlairAPI Server Off Do not Start On Start Sets whether to start exclusive FlairAPI http server If it is 0 scanning FlairAPI function and simple UI function will be disabled The machine installed Android operating panel option set 1 others set 0 bit 1 Access permission of FlairAPI from outside of the machine Disabled Enabled If it is 0 ac...

Page 502: ...nner Simple UI If it is 0 requesting URL of Simple UI returns 404 Not Found bit 5 Accessing permission of Simple UI from outside of the machine Disabled Enabled If it is 0 accessing is limited from the machine only operating panel and MFP browser If it is 1 accessing is allowed from outside of Simple UI such as PC mobile devices and so on bit 6 Reserved bit 7 Reserved 5755 Display Setting Sets the...

Page 503: ...tep Initializes all registration settings for the engine and copy process settings 5 801 003 SCS C Execute Initializes default system settings SCS System Control Service settings operation display coordinates and ROM update information 5 801 004 IMH Memory Clr C Execute 5 801 005 MCS C Execute Initializes the Mcs settings 5 801 006 Copier Application C Execute Initializes all copier application se...

Page 504: ...er and I O Timeout PCL Menu 5 801 009 Scanner Application C Execute Initializes the scanner defaults for the scanner and all the scanner SP modes 5 801 010 Web Service C Execute Deletes the network file application management files and thumbnails and initializes the job login ID 5 801 011 NCS C Execute All setting of Network Setup User Menu NCS Network Control Service 5 801 012 R Fax C Execute Ini...

Page 505: ... CCS Certification and Charge control Service settings 5 801 018 SRM Memory Clr C Execute Initializes the SRM System Resource Manager settings 5 801 019 LCS C Execute Initializes the LCS settings 5 801 020 WebUapli C Execute Initializes the Web user application settings 5 801 021 ECS C Execute Initializes the ECS settings 5 801 023 AICS C Initializes the AICS settings 5 801 024 BROWSER C Initializ...

Page 506: ...MachineSerial 5 811 002 Display E 0 to 255 0 1 step Displays the machine serial number 5 811 004 BCU E 0 to 255 0 1 step Inputs the serial number 5812 Service Tel No Setting 5 812 001 Service C up to 20 1 step Sets the telephone number for a service representative This number is printed on the Counter List which can be printed with the user s Counter menu This can be up to 20 characters both numbe...

Page 507: ...r consumables Enter the number and press 5 812 004 Operation C up to 20 1 step Use this to input the telephone number of your sales agency Enter the number and press 5 812 101 Disp Inquiry C 0 or 1 0 1 step 5816 Remote Service 5 816 001 I F Setting C 0 to 2 2 1 step 0 Remote service off 1 CSS remote service on 2 NRS remote service on Selects the remote service setting 5 816 002 CE Call C 0 or 1 0 ...

Page 508: ...to 90 30 1second step Sets the length of time seconds for the time out when the RCG Remote Communication Gate connects during a call via the Remote network 5 816 009 RCG Write Timeout C 0 to 100 60 1second step Sets the length of time seconds for the time out when sent data is written to the RCG during a call over the Remote network 5 816 010 RCG Read Timeout C 0 to 100 60 1second step Sets the le...

Page 509: ...tion 1 Error Displays RCG connection error cause 5 816 021 RCG C Registed C 0 or 1 0 1 step 0 Initial state normal condition 1 Error Displays the Embedded RC Gate installation end flag 5 816 023 Connect Type N M C 0 or 1 0 1 step 0 Initial state normal condition 1 Error Displays selects the Embedded RC Gate connection method 5 816 061 Cert Expire Timing C 0 Proximity of the expiration of the certi...

Page 510: ... address is customer information and is not printed in the SMC report 5 816 064 Proxy PortNumber C 0 to 0xffff 0 1 step This SP sets the port number of the proxy server used for communication between the embedded RCG N and the gateway This setting is necessary to set up the embedded RC Gate N This port number is customer information and is not printed in the SMC report 5 816 065 Proxy User Name C ...

Page 511: ...pleted and the GW URL is being notified of the successful update 3 The certification update failed and the GW URL is being notified of the failed update 4 The period of the certification has expired and new request for an update is being sent to the GW URL 11 A rescue update for certification has been issued and a rescue certification setting is in progress for the rescue GW connection 12 The resc...

Page 512: ...the GW URL is being notified of the failure of the certification update 5 816 068 CERT Error C Displays a number code that describes the reason for the request for update of the certification 0 Normal There is no request for certification update in progress 1 Request for certification update in progress The current certification has expired 2 An SSL error notification has been issued Issued after ...

Page 513: ...es during the firmware update execution 5 816 087 CERT Macro Ver C Displays the macro version of the Remote certification 5 816 088 CERT PAC Ver C Displays the PAC version of the Remote certification 5 816 089 CERT ID2Code C Displays ID2 for the Remote certification Spaces are displayed as underscores _ Asterisks indicate that no Remote certification exists 000000___________ indicates Common certi...

Page 514: ...tification CN the following 30 bytes Asterisks indicate that no Remote certification exists 5 816 093 CERT Valid Start C Displays the start time of the period for which the current Remote certification is enabled 5 816 094 CERT Valid End C Displays the end time of the period for which the current Remote certification is enabled 5 816 102 CERT Encrypt Level C 1 Displays cryptic strength of the NRS ...

Page 515: ...th this device 3 The Remote device is being set In this status the Embedded RCG Gate cannot be set 4 The Remote module has not started 5 816 202 Letter Number C Allows entry of the request number needed for the Embedded RCG Gate 5 816 203 Confirm Execute C Execute Executes the confirmation request to the Remote Gateway 5 816 204 Confirm Result C 0 to 255 0 1 step Displays a number that indicates t...

Page 516: ...ates the registration result 0 Succeeded 1 Inquiry number error 2 Registration in progress 3 Proxy error proxy enabled 4 Proxy error proxy disabled 5 Proxy error Illegal user name or password 8 Other error 9 Registration executing 5 816 208 Error Code C 2147483647 to 2147483647 Cause Code Meaning Illegal Modem Parameter 11001 Chat parameter error 11002 Chat execution error 11003 Unexpected error 1...

Page 517: ...ted 12007 The request number used at registration was different from the one used at confirmation 12008 Update certification failed because mainframe was in use 12009 D2 mismatch between an individual certification and NVRAM 12010 Certification area is not initialized Error Caused by Response from GW URL 2385 Attempted dial up overseas without the correct international prefix for the telephone num...

Page 518: ...6 240 CommErrorTime C Execute 5 816 241 CommErrorCode 1 C 5 816 242 CommErrorCode 2 C 5 816 243 CommErrorCode 3 C 5 816 244 CommErrorState 1 C Execute 5 816 245 CommErrorState 2 C 5 816 246 CommErrorState 3 C 5 816 247 SSL Error Count C 0 5 816 248 Other Err Count C 5 816 250 CommLog Print C Execute 5821 Remote Service Address 5 821 002 RCG IP Address C 00000000h to FFFFFFFFh 00000000h 1 step Sets...

Page 519: ...en uploading data in this SP mode the front door must be open 5825 NV RAM Data Download Downloads data from an SD card to the NVRAM in the machine After downloading is completed remove the card and turn the machine power off and on 5 825 001 C Execute 5828 Network Setting Job spool settings Interface selection for Ethernet and wireless LAN 5 828 050 1284 Compatiblity Centro C 0 or 1 1 1 step Enabl...

Page 520: ...Time C 0 or 1 1 1 step Determines whether the job interrupted at power off is resumed at the next power on This SP operates only when SP5828 065 is set to 1 0 ON 1 OFF 5 828 069 Job Spooling Protocol C 0 or 1 1 1 step Determines whether job spooling is enabled or disabled for each protocol This is an 8 bit setting 0 LPR 4 BMLinks Japan Only 1 FTP Not Used 5 DIPRINT 2 IPP 6 Reserved Not Used 3 SMB ...

Page 521: ...PS bit11 BMLinkS printing bit12 diprint printing bit13 LPR printing bit14 ftp printing bit15 rsh printing bit16 SMB printing bit17 WSD Printer bit18 WSD Scanner bit19 Scan to SMB bit20 Scan to NCP bit21 Reserve bit22 Bluetooth bit23 IEEE 1284 bit24 USB printing bit25 Dynamic DNS bit26 Netware printing bit27 LLTD bit28 IPP printing bit29 IPP printing SSL bit30 ssh bit31 sftp 5 828 090 TELNET 0 OFF ...

Page 522: ...The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each 5 828 149 Active IPv6 Stateless Address 2 C 5 828 151 Active IPv6 Stateless Address 3 C 5 828 153 Active IPv6 Stateless Address 4 C 5 828 155 Active IPv6 Stateless Address 5 C 5 828 156 IPv6 Manual Adress C This SP is the IPv6 manually set address referenced on the Ethernet or wireless LAN 802 11b in the format Ma...

Page 523: ...e and link page of the web system 0 Not display 1 Display 5 828 238 Web Supplies link visible C 0 or 1 1 1 step Displays or does not display the link to Consumable Supplier on the top page and link page of the web system 0 Not display 1 Display 5 828 239 Web Link1 Name C Confirms or changes the URL1 name on the link page of the web system The maximum characters for the URL name are 31 characters 5...

Page 524: ...the hard disk Use this SP mode only if there is a hard disk error 5 832 001 HDD Formatting ALL C Execute 5 832 002 HDD Formatting IMH C 5 832 003 HDD Formatting Thumbnail C 5 832 004 HDD Formatting Job Log C 5 832 005 HDD Formatting Printer Fonts C 5 832 006 HDD Formatting User Info C 5 832 007 Mail RX Data C Execute 5 832 008 Mail TX Data C 5 832 009 HDD Formatting Data for a Design C 5 832 010 H...

Page 525: ...splayed 1 Not displayed Displays or does not display the capture function buttons 5 836 072 Reduction for Copy B W Text C 0 to 6 0 1 step 0 1 1 1 2 2 1 3 3 1 4 6 2 3 5 836 073 Reduction for Copy B W Other C 5 836 075 Reduction for Printer B W C 0 to 6 0 1 step 0 1 1 1 2 2 1 3 3 1 4 6 2 3 5 836 082 Format for Copy B W Text C 0 to 3 1 1 step This SP is available with MLB equipped machines 0 JFIF JPE...

Page 526: ... step 5 836 093 Low Quality for JPEG C 5 to 95 40 1 step 5 836 094 Default Format for Back Up Files C 0 5 836 095 Default Resolution for Back Up Files C 2 0 1 1 1 1 2 2 1 3 3 1 4 5 836 096 Default User Name for Back Up Files C 5 836 097 Default Compression for Back Up Files C 0 5 836 101 Primary srv IP adress C Sets the IP address for the primary capture server This is basically adjusted by the re...

Page 527: ...asically adjusted by the remote system 5 836 113 Secondary srv port number C 80 This is basically adjusted by the remote system 5 836 114 Secondary srv URL path C This is basically adjusted by the remote system 5 836 120 Default Reso Rate Switch C 0 or 1 0 1 step This is basically adjusted by the remote system 5 836 122 Reso Copy Mono C 0 to 6 3 1 step Selects the resolution for BW copy mode This ...

Page 528: ...pi 3 200dpi 4 150dpi 5 100dpi 6 75dpi 5 836 126 Reso Fax Mono C 0 to 6 3 1 step Selects the resolution for BW fax mode This is basically adjusted by the remote system 0 600dpi 1 400dpi 2 300dpi 3 200dpi 4 150dpi 5 100dpi 6 75dpi 5 836 127 Reso Scan Color C 0 to 6 4 1 step Selects the resolution for color scanning mode This is basically adjusted by the remote system 0 600dpi 1 400dpi 2 300dpi 3 200...

Page 529: ... 6 75dpi 5 836 141 All Addr Info Switch C 0 or 1 1 1 step Turns on or off the all address information transmission for the captured resources 0 Off 1 On 5 836 142 Stand by Doc Max Number C 10 to 9999 2000 1 step Selects the maximum number of captured documents to be transmitted to the document server 5840 IEEE 802 11 5 840 006 Channel MAX C 14 DFU 5 840 007 Channel MAX C 1 DFU 5 840 011 WEP Key Se...

Page 530: ...046 11w C 0 to 2 0 1 step 5 840 047 PSK Set Type C 0 to 1 0 1 step 5841 Supply Name Setting Specifies supply names These appear on the screen when the user presses the Inquiry button in the user tools screen 5 841 001 Toner Name Setting Black C The top 1 byte character code scheme Rest 20 bytes character string 5842 GWWS Analysis This is a debugging tool It sets the debugging output mode of each N...

Page 531: ... 004 Device Release Number C 100 DFU 5 844 005 Fixed USB Port C 0 to 2 0 1 step Standardizes for common use the model name and serial number for USB PnP Plug Play It determines whether the driver requires re installation 0 OFF 1 Level1 2 Level2 5 844 006 PnP Model Name C up to 20 characters Sets the model name to be used by the USB PnP when Function Enable Level 2 is set so the USB Serial No can h...

Page 532: ... SP code is used 5 844 008 Mac Supply Level C 0 or 1 1 1 step 0 OFF 1 ON 5 844 100 Notify Unsupported C 0 or 1 1 1 step 5845 Delivery Server Setting These are delivery server settings 5 845 001 FTP Port No C 0 to 65535 3670 1 step 5 845 002 IP Address Primary C 000 000 000 000 to 255 255 255 255 1 step Use this SP to set the Scan Router Server address The IP address under the transfer tab can be u...

Page 533: ...ress possible Bit5 1 Mail RX confirmation setting possible Bit4 1 Address book automatic update function exists Bit3 1 Fax RX delivery function exists Bit2 1 Sender password function exists Bit1 1 Function to link MK 1 user and Sender exists Bit0 1 Sender specification required if set to 1 Bit6 is set to 0 5 845 011 Delivery Svr Capability Ext C 00000000 Not in use Reserved for SP5845 010 5 845 01...

Page 534: ...ta sending error 5846 UCS Setting 5 846 001 Machine ID for Delivery Server C Displays the unique device ID in use by the delivery server directory The value is only displayed and cannot be changed This ID is created from the NIC MAC or IEEE 1394 EUI The ID is displayed as either 6 byte or 8 byte binary 5 846 002 Machine ID Clear for Delivery Server C Execute Clears the unique ID of the device used...

Page 535: ...etry attempts when the delivery server fails to acquire the delivery server address book 5 846 008 Delivery Server Maximum Entries C 2000 to 20000 2000 1 step Sets the maximum number account entries of the delivery server user information managed by UCS 5 846 010 LDAP Search Timeout C 1 to 255 60 1 step Sets the length of the timeout for the search of the LDAP server 5 846 020 WSD Maximum Entries ...

Page 536: ... However the new address book on the HDD can be accessed only by the system administrator at this stage Executing this SP by the service technician immediately after power on grants full address book access to all users Procedure 1 Turn the machine off 2 Install the new HDD 3 Turn the machine on 4 The address book and its initial data are created on the HDD automatically 5 However at this point th...

Page 537: ...itialize Delivery Addr Book C Execute Clears the distribution address book information except the user code 5 846 049 Initialize LDAP Addr Book C Execute Clears the LDAP address book information except the user code 5 846 050 Initialize All Addr Book C Execute Clears all directory information managed by UCS including all user codes 5 846 051 Backup All Addr Book C Execute Uploads all directory inf...

Page 538: ... feature does not work if the card is write protected After you do this SP go out of the SP mode and then turn the power off Do not remove the SD card until the Power LED stops flashing 5 846 060 Search Option C 0x00 to 0xff 00001111 1 step This SP uses bit switches to set up the fuzzy search options for the UCS local address book Bit Meaning 0 Checks both upper lower case characters 1 Japan Only ...

Page 539: ...cess the local address book Specifically this SP limits the password entry to lower case and defines the length of the password 5 846 064 Complexity Option 3 C 0 to 32 0 1 step Use this SP to set the conditions for password entry to access the local address book Specifically this SP limits the password entry to numbers and defines the length of the password 5 846 065 Complexity Option 4 C 0 to 32 ...

Page 540: ...ity Default for JPEG C 50 Sets the default value for the quality of JPEG images sent as NetFile pages This function is available only with the MLB Media Link Board option installed 5848 Web Service Sets the 4 bit switch assignment for the access control setting 5 848 002 Access Ctrl Repository onlyLower4bits C 4bit assign 00000010 bit switch 5 848 003 Access Ctrl Doc Svr Print Lower 4bits C 5 848 ...

Page 541: ... For Windows OS third bit Other OS Fourth bit No Use 0 Setting O 1 Setting 1 5 848 100 Repository Download Image Max Size C 1 to 2048 2048 1MByte step 5 848 217 Setting Timing C 0 to 2 0 1 step 5849 Installation Date Displays or prints the installation date of the machine 5 849 001 Display C Displays the installation date The installation date is set automatically after test copies are done at the...

Page 542: ...OM update when the value set to 1 This setting is reset to 0 after the machine is cycled off and on Allows the technician to upgrade the firmware using a parallel cable 5 856 002 Local Port C 0 or 1 0 1 step 0 Disable 1 Enable 5857 Save Debug Log 5 857 001 On Off C 0 or 1 0 1 0 OFF 1 ON Switches on the debug log feature The debug log cannot be captured until this feature is switched on 5 857 002 T...

Page 543: ...akes the most recent 4 MB of the log written to the hard disk and copies them to the SD Card A unique file name is generated to avoid overwriting existing file names on the SD Card Up to 4MB can be copied to an SD Card 4 MB segments can be copied one by one to each SD Card 5 857 010 Copy HDD to SD Card Latest 4MB Any Key C Execute Takes the log of the specified key from the log on the hard disk an...

Page 544: ...ycled off and on 5 857 013 Free Space on SD Card C Execute Displays the amount of space available on the SD card 5 857 014 Copy SD to SD Latest 4MB C Execute Copies the last 4MB of the log written directly to the card from shared memory onto an SD card 5 857 015 Copy SD to SD Latest 4MB Any Key C Execute Copies the log on an SD card the file that contains the information written directly from shar...

Page 545: ...ll Debug Logs C Execute Obtains all debug logs 5 857 104 Aquire Only Contoroller Debug Logs C Execute Obtains controller debug logs 5 857 105 Aquire Only Engine Debug Logs C Execute Obtains engine debug logs 5 857 106 Aquire Only Snapshot Debug Logs C Execute Obtains snapshot debug logs 5 857 107 Aquire Only Opepanel Debug Logs C Execute Obtains controller debug logs to the media inserted front I ...

Page 546: ... 0 or 1 0 1 step 0 OFF 1 ON 5 858 002 Controller SC Error 0 OFF 1 ON C 5 858 003 Any SC Error C 0 to 65535 0 1 step 5 858 004 Jam 0 OFF 1 ON C 0 or 1 0 1 step 0 OFF 1 ON Stores jam errors 5859 Debug Save Key No These SPs allow you to set up to 10 keys for log files for functions that use common memory on the controller board 5 859 001 Key 1 C 999999 to 99999999 0 1 step 5 859 002 Key 2 C 5 859 003...

Page 547: ...s discarded if the remaining portion of the mail is not received during this prescribed time 5 860 021 MDN Response RFC2298 Compliance C 0 or 1 1 1 step 0 No 1 Yes Determines whether RFC2298 compliance is switched on for MDN reply mail 5 860 022 SMTP Auth From Field Replacement C 0 or 1 0 1 step 0 No 1 Yes Determines whether the FROM item of the mail header is switched to the validated account aft...

Page 548: ...tly However this SP can be used only encryption has been enabled Selects the authentication method for SMTP Bit switch Bit 0 LOGIN Bit 1 PLAIN Bit 2 CRAM MD5 Bit 3 DIGEST MD5 Bit 4 to 7 Not used 5 860 026 S MIME MIME Header Setting C 0 to 2 0 1 step Selects the MIME header type of an E mail sent by S MIME 0 Microsoft Outlook Express standard 1 Internet Draft standard 2 RFC standard 5 860 028 S MIM...

Page 549: ...t added 1 Added 5869 RAM Disk Setting Enables or disables the email sending receiving function Although the RAM Disk size for receiving email can be configured with this setting the system will manage the size because the size MB depends on each machine The RAM Disk will be created during gwinit started thus it will be applied with the main power OFF ON after SCS SP writes the size on the NVRAM of...

Page 550: ...ecute 5 870 004 Writing 2048bit C Execute Writes the authentication data 2048bit used for NRS in the memory 5873 SD Card Appli Move Allows you to move applications from one SD card to another 5 873 001 MoveExec C Execute This SP copies the application programs from the original SD card to another 5 873 002 UndoExec C Execute This SP copies back the application programs from an SD card to the origi...

Page 551: ...atically when the machine issues an SC error and logs the SC error code If the same SC occurs again the machine does not reboot 1 The machine does not reboot when an SC error occurs 5 875 002 Reboot Type C 0 or 1 1 1 step 0 Manual reboot 1 Automatic reboot Selects the reboot method for SC 5878 Option Setup Enables the Data Overwrite Security option or HDD Encryption Option after installation 5 878...

Page 552: ... the OCR dictionary and the method is the same as the first time installation Install it with the above procedure with the new SD card 5881 Fixed Phrase Block Erasing DFU 5 881 001 C 0 or 1 0 1 step 5885 Set WIM Function Close or disclose the functions of web image monitor 5 885 020 DocSvr Acc Ctrl C 8bit assign 00000000 bit switch Bit Meaning 0 Forbid all document server access 1 1 Forbid user mo...

Page 553: ...ncrypted when they are transmitted by an e mail 5 885 201 DocSvr Timeout C 30 5887 SD GetCounter This SP sends a text file to an SD card inserted in SD card Slot 2 lower slot The operation stores The file is stored in a folder created in the root directory of the SD card called SD_COUNTER The file is saved as a text file txt prefixed with the number of the machine Insert the SD card in SD card Slo...

Page 554: ...Counter Displays the counter name of each SDK application 5 893 001 SDK 1 C Display text 5 893 002 SDK 2 C 5 893 003 SDK 3 C 5 893 004 SDK 4 C Display text 5 893 005 SDK 5 C 5 893 006 SDK 6 C 5894 ExternalCountSet Switch the Charge Mode of External Mech Count 5 894 001 SW Change Mode E 0 to 2 0 1 step 5900 Engine Log Upload 5 900 001 Pattern E Specifies the Traget Module group for Engine Log Uploa...

Page 555: ...llowing another application to take control of the display when the application currently controlling the display is not operating because a key has not been pressed 5 913 002 Print Application Timer C 0 to 30 3 1 step 5930 MeterClick Charge 5 930 001 Setting E 0 or 1 0 1 step 5931 Life Alert Disp 5 931 001 Maintenance Kit E 0 or 1 0 1 step 5 931 002 PCDU E 5967 Copy Server Set Function Enables or...

Page 556: ...d NIC is limited only for the NRS or LDAP NT authentication Other network applications than NRS or LDAP NT authentication are not available when this SP is set to 2 Even though you can change the initial settings of those network applications the settings do not work 0 Disable 1 Enable 2 Function limitation 5 985 002 On Board USB E 0 or 1 0 1 step 0 Disable 1 Enable 5987 Mech Counter This SP detec...

Page 557: ...Data List C 5 990 003 User Program C 5 990 004 Logging Data C 5 990 005 Diagnostic Report C 5 990 006 Non Default C 5 990 007 NIB Summary C 5 990 008 Capture Log C 5 990 021 Copier User Program C Execute Press Execute key to start printing the SMC sheets 5 990 022 Scanner SP C 5 990 023 Scanner User Program C 5 990 024 SDK J Summary C 5 990 025 SDK J Application Info C 5 990 026 Printer SP C ...

Page 558: ...ta List C Execute 5 992 002 SP Mode Data List C 5 992 003 User Program C Execute MFP only 5 992 004 Logging Data C Execute 5 992 005 Diagnostic Report C 5 992 006 Non Default C 5 992 007 NIB Summary C 5 992 008 Capture Log C Execute MFP only 5 992 021 Copier User Program C 5 992 022 Scanner SP C 5 992 023 Scanner User Program C 5 992 024 SDK J Summary C Execute 5 992 025 SDK J Application Info C 5...

Page 559: ...06 5 sets the maximum setting allowed for rear edge erase 6 006 001 Side to Side Regist Front E 2 0 to 2 0 0 0 0 1mm step 6 006 002 Side to Side Regist Rear E 6 006 003 Leading Edge Regist Front E 5 0 to 5 0 0 0 0 1mm step 6 006 004 Leading Edge Regist Rear E 6 006 007 Rear Edge Erase E 6007 ADF INPUT Check See page 3 212 6008 ADF OUTPUT Check See page 3 214 6910 ADF Adjustment Shading Time 6 910 ...

Page 560: ...ounter C 7403 SC History Logs and displays the SC codes detected The 10 most recently detected SC Codes are displayed on the screen and also can be seen on the SMC logging outputs If the same SC codes are detected continuously and total counter is not increasing it only logs once in case of deleting other SC code logs 7 403 001 Latest C 0 to 65535 1 step 7 403 002 Latest 1 C 7 403 003 Latest 2 C 7...

Page 561: ...1 003 Latest 2 C 7 401 004 Latest 3 C 7 401 005 Latest 4 C 7 401 006 Latest 5 C 7 401 007 Latest 6 C 7 401 008 Latest 7 C 7 401 009 Latest 8 C 7 401 010 Latest 9 C 7502 Total Paper Jam Displays the total number of jams detected 7 502 001 Jam Counter C 00000 to 65535 0 1 step If the JAM occurred in multiple places it logs as one SC 7 502 002 Total Jam Counter C 00000 to 65535 0 1 step 7503 Total Or...

Page 562: ...2 Vertical Trans Sn On C 7 504 017 R On C 7 504 020 Paper Exit On C 0000 to 9999 1 step 7 504 023 Duplex Inverter On C 7 504 026 Duplex Entrance On C 7 504 053 Tray 2 Vertical Trans Sn Off C 7 504 054 Tray 3 Vertical Trans Sn Off C 7 504 057 Registration Sensor Off C 7 504 060 Paper Exit Off C 7 504 063 Duplex Inverter Off C 7 504 066 Duplex Entrance Off C 7505 Original Jam Detection Displays the ...

Page 563: ...ding to the paper size 7 506 005 A4 LEF C 0000 to 9999 0 1 step 7 506 006 A5 LEF C 7 506 014 B5 LEF C 7 506 038 LT LEF C 7 506 044 HLT LEF C 7 506 132 A3 SEF C 7 506 133 A4 SEF C 7 506 134 A5 SEF C 7 506 141 B4 SEF C 0000 to 9999 0 1 step 7 506 142 B5 SEF C 7 506 160 DLT SEF C 7 506 164 LG SEF C 7 506 166 LT SEF C 7 506 172 HLT SEF C 7 506 255 Others C ...

Page 564: ...most recent detected transfer paper jams CAUSE SIZE TOTAL DATE 7 507 001 Latest C 0 to 9999 0 1 sheets step 7 507 002 Latest 1 C 7 507 003 Latest 2 C 7 507 004 Latest 3 C 7 507 005 Latest 4 C 7 507 006 Latest 5 C 0 to 9999 0 1 sheets step 7 507 007 Latest 6 C 7 507 008 Latest 7 C 7 507 009 Latest 8 C 7 507 010 Latest 9 C ...

Page 565: ... displays the 10 most recent detected original jams CAUSE SIZE TOTAL DATE 7 508 001 Latest C 7 508 002 Latest 1 C 7 508 003 Latest 2 C 7 508 004 Latest 3 C 7 508 005 Latest 4 C 7 508 006 Latest 5 C 7 508 007 Latest 6 C 7 508 008 Latest 7 C 7 508 009 Latest 8 C 7 508 010 Latest 9 C ...

Page 566: ...dence place 7 514 001 At Power On C 0000 to 9999 1 step 7 514 003 Tray 1 On C 7 514 004 Tray 2 On C 7 514 005 Tray 3 On C 7 514 008 Bypass On C 7 514 009 Duplex On C 0000 to 9999 1 step 7 514 013 C 7 514 017 Resistration On C 7 514 018 Paper Exit On C 7 514 023 C 7 514 026 C 7 514 053 C 7 514 054 C 0000 to 9999 1 step 7 514 057 Resistration Sensor Off C 7 514 060 Paper Exit Off C 7 514 063 C 7 514...

Page 567: ... occurring count of transfer paper jams by each paper size 7 516 005 A4 LEF C 0 to 9999 0 1 sheets step 7 516 006 A5 LEF C 7 516 014 B5 LEF C 7 516 038 LT LEF C 7 516 044 HLT LEF C 7 516 132 A3 SEF C 0 to 9999 0 1 sheets step 7 516 133 A4 SEF C 7 516 134 A5 SEF C 7 516 141 B4 SEF C 7 516 142 B5 SEF C 7 516 160 DLT SEF C 0 to 9999 0 1 sheets step 7 516 164 LG SEF C 7 516 166 LT SEF C 7 516 172 HLT ...

Page 568: ...of them 7 520 001 ErrorRecord1 C 1 to 255 0 1 step 7 520 002 ErrorRecord2 C 7 520 003 ErrorRecord3 C 7 520 004 ErrorRecord4 C 7 520 005 ErrorRecord5 C 7 520 006 ErrorRecord6 C 1 to 255 0 1 step 7 520 007 ErrorRecord7 C 7 520 008 ErrorRecord8 C 7 520 009 ErrorRecord9 C 7 520 010 ErrorRecord10 C 7801 ROM No Firmware Version Displays all version numbers part numbers in machine 7 801 255 C 9 digit cha...

Page 569: ... 7 803 024 Usage Trans E 7 803 025 Usage Feed E 7 803 026 Usage Fric Pad E 7804 PM Counter Reset Clears the PM counter Press the Enter key after the machine asks Execute which will store the PM counter value in SP7 906 PM Counter Previous and reset the value of the current PM counter SP7 803 to 0 7 804 001 Paper C Execute 7804 Reset PM Counter Counter reset by execution SP 7 804 002 PCDU E 7 804 0...

Page 570: ...mally the message Completed is displayed SP7 807 1 does not reset the following logs SP7 507 Display Paper Jam History and SP7 508 Display Original Jam History 7 807 001 C Execute 7826 MF Error Counter Displays the counter that could not send count command to the MF charging device 7 826 001 Error Total C 0000000 to 9999999 7 826 002 Error Staple C 7827 MF Error Counter Clear Clears all the SP7 82...

Page 571: ...rvice SP mode switch code setting for the recent 2 times Decides whether the record is for setting changes or resets by branch number 7 840 001 Change Time Latest C 7 840 002 Change Time Last1 C 7 840 101 Initialize Time Latest C 7 840 102 Initialize Time Last1 C 7850 Toner Counter Counter resetting by execution SP 7 850 001 PCDU Distance E 0 to 999999999 0 1mm step 7 850 002 Total Consump E 0 0 t...

Page 572: ... 7931 Toner Info Displays the ID chip information in the toner cartridge Returns 0 if it could not access to the ID chip 7 931 001 Machine ID E 0 to 255 0 1 step 7 931 002 Version E 7 931 003 Brand ID E 7 931 004 Area ID E 7 931 005 Class ID E 7 931 006 Color ID E 7 931 007 Maintenance ID E 7 931 008 New AIO E 7 931 009 Recycle Count E 7 931 010 EDP Code E 7 931 011 Serial No E 7 931 012 Remaining...

Page 573: ... PCDU Info Displays the ID chip information in the PCDU Returns 0 if it could not access to the ID chip 7 932 001 Machine ID E 0 to 255 0 1 step 7 932 002 Class ID E 7 932 003 Maintenance ID E 7 932 004 New AIO E 7 932 005 Serial No E 7 932 006 Install Date E 7 932 007 Sheets E 0 to 999999 0 1sheet step 7 932 008 Distance E 0 to 999999999 0 1mm step 7 932 010 Control Distance E 7 932 011 PM Chg Sh...

Page 574: ... 935 007 2 R Total Cnt E 0 to 99999999 0 1 step 7 935 008 2 Refill Flag E 7 935 009 3 Serial No E 7 935 010 3 Install Date E 7 935 011 3 R Total Cnt E 0 to 99999999 0 1 step 7 935 012 3 Refill Flag E 7 935 013 4 Serial No E 7 935 014 4 Install Date E 7 935 015 4 R Total Cnt E 0 to 99999999 0 1 step 7 935 016 4 Refill Flag E 7 935 017 5 Serial No E 7 935 018 5 Install Date E 7 935 019 5 R Total Cnt...

Page 575: ...tep 7 936 004 2 Install Date E 0 0 0 step 7 936 005 3 Serial No E 0 0 1 step 7 936 006 3 Install Date E 0 0 0 step 7 936 007 4 Serial No E 0 0 1 step 7 936 008 4 Install Date E 0 0 0 step 7 936 009 5 Serial No E 0 0 1 step 7 936 010 5 Install Date E 0 0 0 step 7952 Days Before End Switch the timing of the near end Days until the end 7 952 001 Maintenance Kit E 0 to 2 1 1 step 0 Earlier 1 Normal 2 ...

Page 576: ...Main SP Tables 7 SM Appendix 3 163 M160 M161 Appendices SP Mode Tables 7993 Total Counter Sheet number counter Engine Total 7 993 001 E 0 to 99999999 0 1 step ...

Page 577: ...rver Specifically the following questions can be answered How is the document server actually being used What application is using the document server most frequently What data in the document server is being reused Most of the SPs in this group are prefixed with a letter that indicates the mode of operation the mode of operation is referred to as an application Before reading the Group 8 Service ...

Page 578: ...d case by case O Other applications external network applications for example Refers to network applications such as Web Image Monitor Utilities developed with the SDK Software Development Kit will also be counted with this group in the future The Group 8 SP codes are limited to 17 characters forced by the necessity of displaying them on the small LCDs of printers and faxes that also use these SPs...

Page 579: ... processing i e finishing punching stapling etc Full Bleed No Margins GenCopy Generation Copy Mode GPC Get Print Counter For jobs 10 pages or less this counter does not count up For jobs larger than 10 pages this counter counts up by the number that is in excess of 10 e g for an 11 page job the counter counts up 11 10 1 IFax Internet Fax ImgEdt Image Edit performed on the original with the copier ...

Page 580: ...and converted to different formats PC Personal Computer PGS Pages A page is the total scanned surface of the original Duplex pages count as two pages and A3 simplex count as two pages if the A3 DLT counter SP is switched ON PJob Print Jobs Ppr Paper PrtJam Printer plotter Jam PrtPGS Print Pages R Red Toner Remaining Applies to the wide format model A2 only This machine is under development and cur...

Page 581: ...es processed When an application is opened for image input or output this counts as one job Interrupted jobs paper jams etc are counted even though they do not finish Only jobs executed by the customer are counted Jobs executed by the customer engineer using the SP modes are not counted When using secure printing when a password is required to start the print job the job is counted at the time whe...

Page 582: ...ounter increments When the customer prints a report user code list for example the O counter increments However for fax reports and reports executed from the fax application the F counter increments 8011 T Jobs LS C 0 to 9999999 0 1 step These SPs count the number of jobs stored to the document server by each application to reveal how local storage is being used for input The L counter counts the ...

Page 583: ... application the L counter increments When a scanner job stored on the document server is printed with another application the S counter increments If the original was scanned from within document server mode then the L counter increments When images stored on the document server by a network application including Palm 2 are printed with another application the O counter increments When a copy job...

Page 584: ...042 C TX Jobs LS C 8043 F TX Jobs LS C 8044 P TX Jobs LS C 8045 S TX Jobs LS C 8046 L TX Jobs LS C 8047 O TX Jobs LS C When a stored copy job is sent from the document server the C counter increments When images stored on the document server by a network application or Palm2 are sent as an e mail the O counter increments 8051 T TX Jobs DesApl C 0 to 9999999 0 1 step These SPs count the application...

Page 585: ...methods for scan jobs only The finishing method is specified by the application Note Finishing features for scan jobs are not available at this time 8066 L FIN Jobs These SPs total finishing methods for jobs output from within the document server mode screen at the operation panel The finishing method is specified from the print window within document server mode 8067 O FIN Jobs These SPs total fi...

Page 586: ... 9999999 0 1 step Reserved 8 06x 008 Inside Flod C 0 to 9999999 0 1 step 8 06x 009 Three In Fold C 0 to 9999999 0 1 step 8 06x 010 Three OUT Fold C 0 to 9999999 0 1 step 8 06x 011 Four Fold C 0 to 9999999 0 1 step 8 06x 012 KANNON Fold C 0 to 9999999 0 1 step 8 06x 013 Perfect Bind C 0 to 9999999 0 1 step 8 06x 014 Ring Bind C 0 to 9999999 0 1 step 8071 T Jobs PGS These SPs count the number of job...

Page 587: ...panel by the number of pages in the job 8077 O Jobs PGS These SPs count and calculate the number of Other application jobs Web Image Monitor Palm 2 etc by size based on the number of pages in the job 8 07x 001 1 Page C 0 to 99999999 0 1 step 8 07x 002 2 Pages C 8 07x 003 3 Pages C 8 07x 004 4 Pages C 8 07x 005 5 Pages C 8 07x 006 6 to 10 Pages C 8 07x 007 11 to 20 Pages C 0 to 99999999 0 1 step 8 ...

Page 588: ...ber of sets of copies by the number of pages scanned One duplex page counts as 2 The first test print and subsequent test prints to adjust settings are added to the number of pages of the copy job SP8 072 When printing the first page of a job from within the document server screen the page is counted 8111 T FAX TX Jobs C 0 to 9999999 0 1 step 8113 F FAX TX Jobs C 8121 T IFAX TX Jobs C 8123 T IFAX ...

Page 589: ...ail and once for Scan to PC 8141 T Deliv Jobs Svr These SPs count the total number of jobs color or black and white scanned and sent to a Scan Router server 8145 S Deliv Jobs Svr These SPs count the number of jobs color or black and white scanned in scanner mode and sent to a Scan Router server 8 14x 001 B W C 0 to 9999999 0 1 step 8 14x 002 Color C 8 14x 003 ACS C These counters count jobs not pa...

Page 590: ... pages If the job is cancelled during scanning it is not counted If the job is cancelled while it is waiting to be sent the job is not counted If the job is cancelled during sending it may or may not be counted depending on what stage of the process had been reached when the job was cancelled Even if several files are combined for sending the transmission counts as one job 8161 T PCFAX TX Jobs C 0...

Page 591: ...d sides of pages not the number of physical pages These counters do not count reading user stamp data or reading color charts to adjust color Previews done with a scanner driver are not counted A count is done only after all images of a job have been scanned Scans made in SP mode are not counted Examples If 3 B5 pages and 1 A3 page are scanned with the scanner application but not stored the S coun...

Page 592: ...s not counted Note These counters are displayed in the SMC Report and in the User Tools display 8205 S LSize Scan PGS C 0 to 9999999 0 1 step These SPs count the total number of large pages input with the scanner for scan jobs only Large size paper A3 DLT scanned for fax transmission is not counted Note These counters are displayed in the SMC Report and in the User Tools display 8211 T Scan PGS LS...

Page 593: ...oth sides simultaneously the Front side count is the same as the number of pages fed for either simplex or duplex scanning With an ADF that cannot scan both sides simultaneously the Front side count is the same as the number of pages fed for duplex front side scanning The front side is determined by which side the user loads face up 8 221 002 Back C 0 to 9999999 0 1 step Number of rear sides fed f...

Page 594: ...ginals of non standard size 8 231 005 Platen C 0 to 9999999 0 1 step Book mode Raising the ADF and placing the original directly on the platen 8 231 006 Mixed 1side 2side C 0 to 9999999 0 1 step Simplex and Duplex mode If the scan mode is changed during the job for example if the user switches from ADF to Platen mode the count is done for the last selected mode The user cannot select mixed sizes o...

Page 595: ...9 0 1 step These SPs count the number of pages scanned by original type for Scan jobs 8246 L Scan PGS Org C 0 to 9999999 0 1 step These SPs count the number of pages scanned and stored from within the document server mode screen at the operation panel and with the Store File button from within the copy mode screen 8241 8242 8243 8245 8246 8 24x 001 Text Yes Yes Yes Yes Yes 8 24x 002 Text Photo Yes...

Page 596: ...Centering Positive Negative Note The count totals the number of times the edit features have been used A detailed breakdown of exactly which features have been used is not given 8252 C Scan PGS ImgEdt C 8255 S Scan PGS ImgEdr C 8256 L Scan PGS ImgEdt C 8257 O Scan PGS ImgEdt C The L counter counts the number of pages stored from within the document server mode screen at the operation panel and wit...

Page 597: ...y application Use these totals to compare original page size scanning and output printing page size SP 8 442 8303 F Scan PGS Size These SPs count by size the total number of pages scanned by the Copy application Use these totals to compare original page size scanning and output printing page size SP 8 442 8305 S Scan PGS Size These SPs count by size the total number of pages scanned by the Scan ap...

Page 598: ... count by resolution setting the total number of pages scanned by applications that can specify resolution settings Note At the present time SP8 311 and SP8 315 perform identical counts 8315 S Scan PGS Rez C 8 31x 001 1200dpi C 0 to 9999999 0 1 step 8 31x 002 600dpi to 1199dpi C 8 31x 003 400dpi to 599dpi C 8 31x 004 200dpi to 399dpi C 8 31x 005 199dpi C Copy resolution settings are fixed so they ...

Page 599: ...ation that stored them These counters are used primarily to calculate charges on use of the machine so the following pages are not counted as printed pages Blank pages in a duplex printing job Blank pages inserted as document covers chapter title sheets and slip sheets Reports printed to confirm counts All reports done in the service mode service summaries engine maintenance reports etc Test print...

Page 600: ... the amount of paper front back counted as 1 page used for duplex printing Last pages printed only on one side are not counted 8421 T PrtPGS Dup Comb These SPs count by binding and combine and n Up settings the number of pages processed for printing This is the total for all applications 8422 C PrtPGS Dup Comb These SPs count by binding and combine and n Up settings the number of pages processed f...

Page 601: ...42x 002 Duplex Duplex C 8 42x 003 Book Duplex C 8 42x 004 Simplex Combine C 8 42x 005 Duplex Combine C 8 42x 006 2in1 C 0 to 99999999 0 1 step 2 pages on 1 side 2 Up 8 42x 007 4 in1 C 0 to 99999999 0 1 step 4 pages on 1 side 4 Up 8 42x 008 6 in1 C 0 to 99999999 0 1 step 6 pages on 1 side 6 Up 8 42x 009 8 in1 C 0 to 99999999 0 1 step 8 pages on 1 side 8 Up 8 42x 010 9 in1 C 0 to 99999999 0 1 step 9...

Page 602: ...gazine C 8 42x 024 16 in 1 Magazine C These counts SP8 421 to SP8 427 are especially useful for customers who need to improve their compliance with ISO standards for the reduction of paper consumption Pages that are only partially printed with the n Up functions are counted as 1 page Here is a summary of how the counters work for Booklet and Magazine modes Booklet Magazine Original Pages Count Ori...

Page 603: ...number of pages output from within the document server mode window at the operation panel with the three features below 8437 O PrtPGS ImgEdt These SPs count the total number of pages output with the three features below with Other applications 8 43x 001 Cover Slip Sheet C 0 to 99999999 0 1 step Total number of covers or slip sheets inserted The count for a cover printed on both sides counts 2 8 43...

Page 604: ...45 S PrtPGS Ppr Size These SPs count by print paper size the number of pages printed by the scanner application 8446 L PrtPGS Ppr Size These SPs count by print paper size the number of pages printed from within the document server mode window at the operation panel 8447 O PrtPGS Ppr Size These SPs count by print paper size the number of pages printed by Other applications 8 44x 001 A3 C 0 to 99999...

Page 605: ...999999 0 1 step Bypass Tray 8 451 002 Tray 1 C 0 to 99999999 0 1 step Copier 8 451 003 Tray 2 C 8 451 004 Tray 3 C 0 to 99999999 0 1 step Paper Tray Unit Option 8 451 005 Tray 4 C 8 451 006 Tray 5 C 0 to 99999999 0 1 step LCT Option 8 451 007 Tray 6 C Currently not used 8 451 008 Tray 7 C 8 451 009 Tray 8 C 8 451 010 Tray 9 C 8 451 011 Tray 10 C 8 451 012 Tray 11 C 8 451 013 Tray 12 C 8 451 014 Tr...

Page 606: ...a page printed on one side counts as 1 8462 C PrtPGS Ppr Type These SPs count by paper type the number pages printed by the copy application 8463 F PrtPGS Ppr Type These SPs count by paper type the number pages printed by the copy application 8464 P PrtPGS Ppr Type These SPs count by paper type the number pages printed by the printer application 8466 L PrtPGS Ppr Type These SPs count by paper type...

Page 607: ...nification adjustments done for adjustments after they have been stored on the document server are not counted Magnification adjustments performed automatically during Auto Reduce Enlarge copying are counted The magnification rates of blank cover sheets slip sheets etc are automatically assigned a rate of 100 8481 T PrtPGS TonSave C 0 to 99999999 0 1 step These SPs count the number of pages printe...

Page 608: ... XPS C SP8 511 and SP8 514 return the same results as they are both limited to the Print application Print jobs output to the document server are not counted 8521 T PrtPGS FIN These SPs count by finishing mode the total number of pages printed by all applications 8522 C PrtPGS FIN These SPs count by finishing mode the total number of pages printed by the copy application 8523 F PrtPGS FIN These SP...

Page 609: ... 8 52x 005 Z Fold C 0 to 99999999 0 1 step 8 52x 006 Punch C 8 52x 007 Other C 8 52x 008 Inside Fold C 0 to 99999999 0 1 step Half Fold FM2 Multi Fold Unit 8 52x 009 Three IN Fold C 0 to 99999999 0 1 step Letter Fold in FM4 Multi Fold Unit 8 52x 010 Three OUT Fold C 0 to 99999999 0 1 step Letter Fold out FM3 Multi Fold Unit 8 52x 011 Four Fold C 0 to 99999999 0 1 step Double Parallel Fold FM5 Mult...

Page 610: ...o 9999999 0 1 step This SP counts the amount of staples used by the machine 8551 T FIN Books 8552 C FIN Books 8554 P FIN Books 8556 L FIN Books 8 55x 001 Perfect Bind C Booklet finishing Not used 8 55x 002 Ring Bind C 8561 T A Sheet Of Paper 8562 C A Sheet Of Paper 8563 F A Sheet Of Paper 8564 P A Sheet Of Paper 8566 L A Sheet Of Paper 8567 O A Sheet Of Paper 8 56x 001 Total Over A3 DLT C 0 to 999...

Page 611: ...These SPs count the totals for A3 DLT paper use number of duplex pages printed and the number of staples used These totals are for Other O applications only 8 591 001 A3 DLT C 0 to 99999999 0 1 step 8 591 002 Duplex C 8601 T CoverageCounter These SPs count the total coverage for each color and the total printout pages for each printing mode 8 601 001 B W C 0 to 2147483647 0 1 step 8 601 011 B W Pr...

Page 612: ...006 SDK 6 C 8621 Func Use Counter 8 621 001 Function 001 C 0 to 99999999 0 1 step 8 621 002 Function 002 C 8 621 003 Function 003 C 8 621 004 Function 004 C 8 621 005 Function 005 C 8 621 006 Function 006 C 8 621 007 Function 007 C 8 621 008 Function 008 C 8 621 009 Function 009 C 0 to 99999999 0 1 step 8 621 010 Function 010 C 8 621 011 Function 011 C 8 621 012 Function 012 C 8 621 013 Function 0...

Page 613: ... 0 to 99999999 0 1 step 8 621 026 Function 026 C 8 621 027 Function 027 C 8 621 028 Function 028 C 8 621 029 Function 029 C 8 621 030 Function 030 C 8 621 031 Function 031 C 8 621 032 Function 032 C 8 621 033 Function 033 C 0 to 99999999 0 1 step 8 621 034 Function 034 C 8 621 035 Function 035 C 8 621 036 Function 036 C 8 621 037 Function 037 C 8 621 038 Function 038 C 8 621 039 Function 039 C 8 6...

Page 614: ... step 8 621 050 Function 050 C 8 621 051 Function 051 C 8 621 052 Function 052 C 8 621 053 Function 053 C 8 621 054 Function 054 C 8 621 055 Function 055 C 8 621 056 Function 056 C 8 621 057 Function 057 C 0 to 99999999 0 1 step 8 621 058 Function 058 C 8 621 059 Function 059 C 8 621 060 Function 060 C 8 621 061 Function 061 C 8 621 062 Function 062 C 8 621 063 Function 063 C 8 621 064 Function 06...

Page 615: ...P server together If Scan to PC is used to send a 10 page document to 5 folders the count is 50 the document is sent to each destination of the SMB FTP server Due to restrictions on some devices if Scan to Email is used to send a 10 page document to a large number of destinations the count may be divided and counted separately For example if a 10 page document is sent to 200 addresses the count is...

Page 616: ...e SPs count by color mode the total number of pages sent with Scan to PC with the Scan application 8 67x 001 B W C 0 to 9999999 0 1 step 8 67x 002 Color C 8681 T PCFAX TXPGS 8683 F PCFAX TXPGS 8 68x 001 B W C 0 to 9999999 0 1 step 8 68x 002 Color C 8691 T TX PGS LS C 0 to 9999999 0 1 step These SPs count the number of pages sent from the document server The counter for the application that was use...

Page 617: ...ount the number of pages sent by the physical port used to send them For example if a 3 page original is sent to 4 destinations via ISDN G4 the count for ISDN G3 G4 is 12 8 701 001 PSTN 1 C 0 to 9999999 0 1 step 8 701 002 PSTN 2 C 8 701 003 PSTN 3 C 8 701 004 ISDN G3 G4 C 8 701 005 Network C 8711 T Scan PGS Comp 8715 S Scan PGS Comp 8 71x 001 JPEG JPEG2000 C 0 to 9999999 0 1 step These SPs count t...

Page 618: ...99999 0 1 step These SPs count the number of pages scanned and saved in a media by each scanner mode 8 73x 002 Color C 8741 RX PGS Port These SPs count the number of pages received by the physical port used to receive them 8 741 001 PSTN 1 C 0 to 9999999 0 1 step 8 741 002 PSTN 2 C 8 741 003 PSTN 3 C 8 741 004 ISDN G3 G4 C 8 741 005 Network C 8771 Dev Counter C 0 to 99999999 0 1 step This SP count...

Page 619: ...vailable on the document server for storing documents 8801 Toner Remain C 0 to 100 0 10 step This SP displays the percent of toner remaining for each color This SP allows the user to check the toner supply at any time 8811 Eco Counter 8 811 001 Eco Total C 0 to 99999999 0 1 step 8 811 004 Duplex C 8 811 005 Combine C 8 811 008 Duplex C 0 to 100 0 1 step 8 811 009 Combine C 8 811 010 Paper Cut C 8 ...

Page 620: ...ays the number of scanned sheets on which the coverage of each color is from 11 to 20 8871 Cvr Cnt 21 30 E 0 to 99999999 0 1 step This SP displays the number of scanned sheets on which the coverage of each color is from 21 to 30 8881 Cvr Cnt 31 E 0 to 99999999 0 1 step This SP displays the number of scanned sheets on which the coverage of each color is 31 or higher 8891 Page Toner Bottle E 0 to 99...

Page 621: ...ne spends in each operation mode These SPs are useful for customers who need to investigate machine operation for improvement in their compliance with ISO Standards 8 941 001 Operation Time C 0 to 99999999 0 1 step Engine operation time Does not include time while controller is saving data to HDD while engine is not operating 8 941 002 Standby Time C 0 to 99999999 0 1 step Engine not operating Inc...

Page 622: ... when SC errors have been staying 8 941 007 PrtJam C 0 to 99999999 0 1 step Total time when paper jams have been staying during printing 8 941 008 OrgJam C 0 to 99999999 0 1 step Total time when original jams have been staying during scanning 8 941 009 Supply PM Unit End C 0 to 99999999 0 1 step Total time when toner end has been staying 8951 AddBook Register These SPs count the number of events w...

Page 623: ...255 0 1 step Fax application registrations with the Program job settings feature 8 951 009 Printer Program C 0 to 255 0 1 step Printer application registrations with the Program job settings feature 8 951 010 Scanner Program C 0 to 255 0 1 step Scanner application registrations with the Program job settings feature 8961 Electricity Status 8 961 001 Ctrl Standby Time C 0 to 99999999 0 1 step 8 961 ...

Page 624: ...1 003 Force Power Off Count C 8999 Admin Counter List 8 999 001 Total C 0 to 99999999 0 1 step 8 999 003 Copy BW C 8 999 007 Printer BW C 8 999 010 Fax Print BW C 8 999 013 Duplex C 8 999 023 Copy BW C 0 to 2147483647 0 1 step 8 999 027 Printer BW C 8 999 030 Fax Print BW C 8 999 101 Transmission Total Color C 0 to 99999999 0 1 step 8 999 102 Transmission Total BW C 8 999 103 FAX Transmission C 8 ...

Page 625: ... 1 INPUT CHECK TABLE 5803 INPUT Check 5 803 001 Paper Size E 0 to 15 0 1 step 5 803 002 Paper End E 0 or 1 0 1 step 5 803 003 Bypass Paper End E 5 803 004 Bypass Tray E 5 803 005 Paper Exit Full E 5 803 006 Paper Exit E 5 803 008 Registration E 5 803 010 Duplex Entrance E 0 or 1 0 1 step 5 803 011 Duplex Reverse E 5 803 012 Rear Interlock E 5 803 013 Front Interlock E 5 803 014 Rear Cover Open E 5...

Page 626: ...1 E 0 or 1 0 1 step 5 803 029 Key Counter Set2 E 5 803 083 BANK1 500 250 E 5 803 084 BANK2 500 250 E 5 803 087 BANK1 Relay SN E 5 803 088 BANK2 Relay SN E 5 803 092 BANK1 Paper End E 5 803 093 BANK2 Paper End E 5 803 094 BANK1 Paper Size E 0 to 7 0 1 step 5 803 095 BANK2 Paper Size E 5 803 200 Scanner HP Sensor E 0 or 1 0 1 step 5 803 201 Platen Cover Sensor E 6007 ADF INPUT Check 6 007 009 Origin...

Page 627: ... 0 1 step 5 804 007 MainMT CCW Low E 5 804 009 PSU Fan E 5 804 010 Fusing Fan High E 5 804 011 Fusing Fan Low E 5 804 012 Drum Fan High E 0 or 1 0 1 step 5 804 013 Drum Fan Low E 5 804 014 Registration CL E 5 804 015 Paper Feed CL E 5 804 016 Feed Connect CL E 5 804 017 Duplex CL E 0 or 1 0 1 step 5 804 018 Bypass Feed CL E 5 804 019 Bypass Tray CL E 5 804 020 Toner Supply CL E 5 804 021 Exit Junc...

Page 628: ... 032 ExtRevMt CW Mid E 5 804 033 ExtRevMt CW Low E 5 804 034 ExtRevMt CCW Hi E 0 or 1 0 1 step 5 804 035 ExtRevMt CCW Mid E 5 804 036 ExtRevMt CCW Low E 5 804 163 BANK1 Motor High E 5 804 164 BANK1 Motor Mid E 5 804 165 BANK2 Motor High E 0 or 1 0 1 step 5 804 166 BANK2 Motor Mid E 5 804 169 BANK1 Feed CL E 5 804 170 BANK2 Feed CL E 5 804 202 Scanner Lamp Color 600 E 5 804 203 Scanner Lamp Color 1...

Page 629: ...t and Output Check M160 M161 3 216 SM Appendix 6008 ADF OUTPUT Check 6 008 003 Feed Motor Forward E 0 or 1 0 1STEP step 6 008 004 Feed Motor Reverse E 6 008 009 Feed Solenoid E 6 008 011 Inverter Solenoid E ...

Page 630: ... Disabled Enabled Enables Disables MFP I O Timeouts If enabled the MFP I O Timeout setting will have no affect I O Timeouts will never occur bit 4 SD Card Save Mode Disabled Enabled If this bit switch is enabled print jobs will be saved to the GW SD slot and not output to paper bit 5 DFU bit 6 DFU bit 7 RPCS PCL Printable area frame border Disabled Enabled Prints all RPCS and PCL jobs with a borde...

Page 631: ...e c If Auto PDL switching is disabled these jobs will not be printed properly bit 4 DFU bit 5 DFU bit 6 Switch dither Please refer to RTB RD014018 Use normal dither Use alternative dither bit 7 DFU 1001 Bit Switch 003 Bit Switch 3 Settings 0 1 bit 0 DFU bit 1 DFU bit 2 PCL5e c Legacy HP compatibility Disabled Enabled Uses the same left margin as older HP models such as HP4000 HP8000 In other words...

Page 632: ...f IPDS jobs will be printed on the front side because of printing on the back side of the page This might reduce printing speed bit 4 DFU bit 5 DFU bit 6 PCL PS PDF Changes the paper direction used with the settings Any Size Type or Any Custom Size Type LEF SEF By default Any Size Type and Any Custom Size Type treat all paper in the bypass tray as if it were loaded in the SEF direction This bitswi...

Page 633: ...printing of multiple copies only a single copy is output by default Using this BitSw the device can be configured to print all copies even if a paper mismatch occurs bit 2 Prevent SDK applications from altering the contents of a job Disabled Enabled If this switch is enabled SDK applications will not be able to alter print data This is achieved by preventing SDK applications from accessing a modul...

Page 634: ...CS Pre 05S models bit 7 Letterhead mode printing Disabled Enabled Duplex Routes all pages through the duplex unit If this is disabled simplex pages or the last page of an odd paged duplex job are not routed through the duplex unit This could result in problems with letterhead pre printed pages Only affects pages specified as Letterhead paper 1001 Bit Switch 006 Bit Switch 6 Settings 1001 Bit Switc...

Page 635: ...ow BW jobs to print without requiring User Code Disabled Enabled allow BW jobs to print without a user code BW jobs submitted without a user code will be printed even if usercode authentication is enabled Note Color jobs will not be printed without a valid user code bit 4 DFU bit 5 DFU bit 6 PCL RPCS PS Forced BW print Enabled Disabled Switches whether to ignore PDL color command bit 7 DFU ...

Page 636: ...itsw is enabled printing under the following conditions might result in problems Job submission via USB or Parallel Port Spool printing WIM Configuration Device Settings System bit 3 DFU bit 4 Timing of the PJL Status ReadBack JOB END when printing multiple collated copies Disable Enable This switch determines the timing of the PJL USTATUS JOB END sent when multiple collated copies are being print...

Page 637: ...ped at LPR port PJL settings are enabled even jobs that are specified queue names are sent bit 7 Enable Disable Print from USB SD s Preview function Enabled Disabled Determines whether Print from USB SD will have the Preview function Enabled 0 Print from USB SD will have the Preview function Disabled 1 Print from USB SD will not have the Preview function 1001 Bit Switch 010 Bit Switch A Settings 0...

Page 638: ...ally support enabling this switch 1 Use it at your own risk bit 7 DFU 1001 Bit Switch 011 Bit Switch B Settings 0 1 bit 0 DFU bit 1 Print job interruption Does not allow interruption Allow interruption 0 default Print jobs are not interrupted If a job is promoted to the top of the print queue it will wait for the currently printing job to finish 1 If a job is promoted to the top of the queue it wi...

Page 639: ...it 3 DFU bit 4 DFU bit 5 DFU bit 6 DFU bit 7 DFU 1003 Clear Setting 001 Initialize Printer System CTL Execute Initializes settings in the System menu of the user mode 003 Delete Program CTL Execute 1004 Print Summary Prints the service summary sheet a summary of all the controller settings 001 Print Printer Summary CTL Execute ...

Page 640: ... 0 1007 Supply Display Sets displaying remaining supply amount information or not 0 Displays remaining supply amount information 1 Does not display remaining supply amount information 002 PCU CTL 0 or 1 1 1 step The Default setting is 1 but the Factory setting is 0 006 Fuser CTL 1110 Media Print Device Setting 002 0 Disable 1 Enable CTL 1 1111 All Job Delete Mode 001 0 excluding New Job 1 includin...

Page 641: ...y when the machine uses TWAIN scanning 1 005 001 Range from 0 to 5 mm C 0 to 5 0 1 mm step 1009 Remote scan disable Enable or disable remote scan 1 009 001 0 Enable 1 Disable C 0 or 1 0 0 enable 1 disable 1010 Non Display Clear Light PDF Enable or disable remote scan 1 010 001 0 Enable 1 Disable C 0 or 1 0 0 Display 1 No display 1011 Org count Disp Selects the original counter display 0 Displays r...

Page 642: ...012 001 0 NO 1 YES C 0 or 1 1 0 No 1 Yes 1013 Scan to Media Device Setting On or off multimedia function 1 013 001 0 OFF 1 ON C 0 or 1 1 0 OFF 1 ON 1014 Scan to Folder Pass Input Set 1 014 001 0 OFF 1 ON C 0 or 1 0 0 OFF 1 ON 1040 Scan LT LG Mixed Size Setting 1 040 001 0 OFF 1 ON C 0 or 1 1 0 OFF 1 ON 1041 Scan FlairAPI Setting 1 041 001 0x00 0xff C 00000000 ...

Page 643: ... 80 1 step 2 021 005 Comp 5 5 95 5 to 95 95 1 step 2024 Compression ratio of ClearLight PDF Selects the compression ratio for clearlight PDF for the two settings that can be selected at the operation panel 2 024 001 Compression Ratio Normal C 5 to 95 25 1 step 2 024 002 Compression Ratio High 5 to 95 20 1 step 2025 Compression ratio of ClearLight PDF JPEG2000 Selects the compression ratio for clea...

Page 644: ... Ratio 0 100 80 3 12 3 SP3 XXX 3043 3 043 001 C 0 to 1 0 1 step Sets the attachment method of the image data read when mail transmission 0 Attach a document that has been read initial value 1 Attaches URL link of a document that has been read 3044 3 044 001 C 0 to 1 1 1 step Sets compression method of image data that has been read when using clear light PDF 0 high 1 normal initial value ...

Page 645: ...h server when searching mail address 0 LDAP server 1 1 LDAP server 2 2 LDAP server 3 3 LDAP server 4 4 LDAP server 5 5 BODY address table initial value 3053 3 053 001 C 0 to 1 0 1 step Sets compression method of image data that has been read when using clear light PDF 0 JPEG initial value 1 JPEG2000 ...

Page 646: ... and select SP2 109 001 2 Select the number for the test pattern that you want to print and press OK 3 Press the Start key to open the copy menu then select the settings for the test print paper size etc 4 Press the Start key twice to start the test print 5 After checking the test pattern press To SP on the LCD to return to the SP mode 6 Touch Exit three times to exit SP mode 0 None 9 Arg Grid20mm...

Page 647: ...M160 M161 FAX OPTION REVISION HISTORY Page Date Added Updated New None ...

Page 648: ......

Page 649: ...2 IFAX TROUBLESHOOTING 29 3 3 IP FAX TROUBLESHOOTING 32 3 3 1 IP FAX TRANSMISSION 32 Cannot send by IP Address Host Name 32 Cannot send via VoIP Gateway 33 Cannot send by Alias Fax number 34 3 3 2 IP FAX RECEPTION 36 Cannot receive via IP Address Host Name 36 Cannot receive by VoIP Gateway 37 Cannot receive by Alias Fax number 38 4 SERVICE TABLES 40 4 1 CAUTIONS 40 4 2 SERVICE PROGRAM TABLES 41 4 ...

Page 650: ...6 4 9 1 PROGRAMMING PROCEDURE 126 4 9 2 PARAMETERS 126 Fax Parameters 126 E mail Parameters 131 4 10 SERVICE RAM ADDRESSES 134 5 DETAILED SECTION DESCRIPTIONS 143 5 1 OVERVIEW 143 5 2 BOARDS 144 5 2 1 FCU 144 FACE3 5 Fax Application Control Engine 144 Modem FAME2 144 DRAM 144 SAF Memory Back up 145 ROM 145 SRAM 145 SRAM Back up 145 Switches 145 CPU 145 5 3 FAX COMMUNICATION FEATURES 146 5 3 1 INTE...

Page 651: ... 152 Subject and Level of Importance 152 How the Subject Differs According to Mail Type 152 Subjects Displayed on the PC 153 E mail Messages 154 Message Disposition Notification MDN 154 Handling Reports 155 Report Sample 156 5 4 IP FAX 157 5 4 1 WHAT IS IP FAX 157 5 4 2 T 38 PACKET FORMAT 157 UDP Related Switches 157 5 4 3 SETTINGS 157 6 SPECIFICATIONS 158 6 1 GENERAL SPECIFICATIONS 158 6 1 1 FCU ...

Page 652: ......

Page 653: ...ical storm There may be a remote risk of electric shock from lightning Do not use a telephone or cellular phone to report a gas leak in the vicinity of the leak Before installing the fax unit switch off the main switch and disconnect the power cord The fax unit contains a lithium battery The danger of explosion exists if a battery of this type is incorrectly replaced Replace only with the same or ...

Page 654: ...ols and Abbreviations Conventions Used in this Manual This manual uses several symbols Symbol What it means Screw Connector Clip ring Clamp SEF Short Edge Feed LEF Long Edge Feed A Short Edge Feed SEF B Long Edge Feed LEF ...

Page 655: ...ration and prevent minor injuries Obey these guidelines to avoid problems such as misfeeds damage to originals loss of valuable data and to prevent damage to the machine Always obey these guidelines to avoid serious problems such as misfeeds damage to originals loss of valuable data and to prevent damage to the machine bold is added for emphasis This document provides tips and advice about how to ...

Page 656: ......

Page 657: ...nents against the following list No Description Q ty 1 Handset 1 2 Cradle 1 3 Bracket 1 4 Round Screw for cradle 2 Installation Procedure Do not apply strong impact or force to the handset bracket Or it may be damaged The ferrite core is attached to the handset cord for reducing noise Do not remove the ferrite core 1 Remove the protective tape from the handset bracket and attach the bracket at the...

Page 658: ...the inquiry card from the handset cradle 3 Fix the handset cradle to the handset bracket by turning the screws with a coin 4 Place the inquiry card back on the handset cradle 5 Place the handset on the handset cradle and connect the handset cord to TEL ...

Page 659: ...of the handset With a thin pointed object set the switch on the handset to the line type you are using Push button phone DTMF dial tones Dial phone 10 PPS or 20 PPS Adjusting the handset bell volume With a thin pointed object adjust the bell volume using the volume switch High H Low L No sound OFF ...

Page 660: ...rd to the new FCU board Do the following procedure to back up the SRAM data The following data can be transferred TTI RTI CSI Fax bit switch settings RAM address settings NCU parameter settings 1 Open the front cover 2 Open the rear cover 3 Remove the right cover A x 4 hook x 3 4 Remove the five screws of the bracket A x 5 and then remove the FCU board B with bracket x 1 x 1 ...

Page 661: ...rt one end of the supplied flat cable into the CN603 connector on the new FCU board Be careful not to insert the cable at an angle 10 Insert the other end of the flat cable into the CN603 connector on the old FCU board Be careful not to insert the cable at an angle To prevent a short circuit make sure the old FCU board does not come into contact with anything metal 11 Turn the main power switch on...

Page 662: ...to check the transfer result after executing data transfer If the transfer has failed you need to specify settings manually in the SP mode 13 When the message Ready appears on the control panel switch the power off and then remove the AC power plug from the receptacle 14 Disconnect the flat cable from both FCU boards 15 Reattach the covers 16 Turn the main power switch on 17 Enter the SP mode prin...

Page 663: ...or DIS NSF with an oscilloscope If the rx signal is weak there may be a bad line 0 01 DCN received unexpectedly The other party is out of paper or has a jammed printer The other party pressed Stop during communication 0 03 Incompatible modem at the other end The other terminal is incompatible 0 04 CFR or FTT not received after modem training Check the line connection Try changing the tx level and ...

Page 664: ...eck the line connection Try adjusting the tx level and or cable equalizer settings Replace the FCU The other end may be defective or incompatible try sending to another machine Check for line problems Cross reference See error code 0 04 0 07 No post message response from the other end after a page was sent Check the line connection Replace the FCU The other end may have jammed or run out of paper ...

Page 665: ...ck for line problems and noise Cross reference Tx level NCU Parameter 01 PSTN Cable equalizer G3 Switch 07 PSTN Dedicated tx parameters in Service Program Mode 0 14 Non standard post message response code received Incompatible or defective remote terminal try sending to another machine Noisy line resend Try adjusting the tx level and or cable equalizer settings Replace the FCU Cross reference See ...

Page 666: ...urring replace the operation panel or the operation panel drive board 0 20 Facsimile data not received within 6 s of retraining Check the line connection Replace the FCU Check for line problems Try calling another fax machine Try adjusting the reconstruction time for the first line and or rx cable equalizer setting Cross reference Reconstruction time G3 Switch 0A bit 6 Rx cable equalizer G3 Switch...

Page 667: ...lems Try asking the other end to adjust their tx level Try adjusting the rx cable equalizer setting and or rx error criteria Cross reference Rx cable equalizer G3 Switch 07 PSTN Rx error criteria Communication Switch 02 bits 0 and 1 0 29 Data block format failure in ECM reception Check for line noise or other line problems Check the FCU NCU connectors Replace the NCU or FCU 0 30 The other terminal...

Page 668: ...4 data modem and not a fax modem A polling tx file was not ready at the other terminal when polling rx was initiated from the calling terminal 0 74 The calling terminal fell back to T 30 mode because it could not detect ANSam after sending CI The calling terminal could not detect ANSam due to noise etc ANSam was too short to detect Check the line connection and condition Try making a call to anoth...

Page 669: ... level can cause these errors If these errors happen at the transmitting terminal Try making a call at a later time Try using V 17 or a slower modem using dedicated tx parameters Try increasing the tx level Try adjusting the tx cable equalizer setting If these errors happen at the receiving terminal Try adjusting the rx cable equalizer setting Try increasing the tx level Try using V 17 or a slower...

Page 670: ...arted the control channel because data reception in the primary channel was not successful This does not result in an error communication 0 88 The line was disconnected because PPR was transmitted received 9 default times within the same ECM frame Try using a lower data rate at the start Try adjusting the cable equalizer setting 2 11 Only one V 21 connection flag was received Replace the FCU 2 12 ...

Page 671: ...the FCU 2 51 The machine resets itself because of a fatal communication error If this is frequent update the ROM or replace the FCU 2 53 Snd msg in the manual task is an error because the mailbox for the operation task is full The user did the same operation many times and this gave too much load to the machine 4 01 Line current was cut Check the line connector Check for line problems Replace the ...

Page 672: ... Replace the FCU 6 01 G3 ECM no V 21 signal was received 6 02 G3 ECM EOR was received 6 04 G3 ECM RTC not detected Check the line connection Check for a bad line or defective remote terminal Replace the FCU 6 05 G3 ECM facsimile data frame not received within 18 s of CFR but there was no line fail Check the line connection Check for a bad line or defective remote terminal Replace the FCU Try adjus...

Page 673: ...channel Check for line noise If the same error occurs frequently replace the FCU Defective remote terminal 6 99 V 21 signal not stopped within 6 s Replace the FCU 13 17 SIP user name registration error Double registration of the SIP user name Capacity for user name registration in the SIP server is not sufficient 13 18 SIP server access error Incorrect initial setting for the SIP server Defective ...

Page 674: ... the server could not be found The PC is not ready to transfer files SMTP server not functioning correctly The DNS IP address is not registered Network not operating correctly Destination folder selection not correct 14 02 No Service by SMTP Service 421 SMTP server operating incorrectly or the destination for direct SMTP sending is not correct Contact the system administrator and check that the SM...

Page 675: ...rver settings are correct Folder send destination is incorrect Contact the system administrator to determine that the SMTP server settings and path to the server are correct Device settings incorrect Confirm that the user name and password settings are correct Direct SMTP destination incorrect Contact the system administrator to determine if there is a problem at the destination at that the settin...

Page 676: ...D where the target folder is located Insufficient free space on the HDD at the target destination for SMTP direct sending Contact the system administrator and check the amount of space remaining on the target HDD 14 06 User Not Found on SMTP Server 551 The designated user does not exist The designated user does not exist on the SMTP server The designated address is not for use with direct SMTP sen...

Page 677: ... full so the transmission could not be completed Buffer is full due to using Scan to Email while the buffer is being used send mail at the same time 14 12 Data Size Too Large Transmission was cancelled because the detected size of the file was too large 14 13 Send Cancelled Processing is interrupted because the user pressed Stop 14 14 Security Locked File Error Update the software because of the d...

Page 678: ...on Register the correct destination certificate 14 23 Device certificate is invalid in S MIME transmission Register the correct device certificate 14 24 Destination and device certificate is in valid in S MIME Register the correct user certificate and device certificate 14 30 MCS File Creation Failed Failed to create the MCS file because The number of files created with other applications on the D...

Page 679: ...e return notification can be downloaded The address book was being edited The number for the specified destination does not exist it was deleted or edited after the job was created 14 60 Send Cancel Failed The cancel operation by the user failed to cancel the send operation 14 61 Notification Mail Send Failed for All Destinations All addresses for return notification mail failed 14 62 Transmission...

Page 680: ...eception Transmission cannot be received due to insufficient buffer space The buffer is being used for mail send or Scan to Email 15 14 Mail Header Format Error The mail header is not standard format For example the Date line description is incorrect 15 15 Mail Divide Error The e mail is not in standard format There is no boundary between parts of the e mail including the header 15 16 Mail Size Re...

Page 681: ...ormat error in the address of the Off Ramp Gateway 15 44 Addresses Over The number of addresses for the Off Ramp Gateway exceeded the limit of 30 15 61 Attachment File Format Error The attached file is not TIFF format 15 62 TIFF File Compatibility Error Could not receive transmission due to Resolution error Image of resolution greater than 200 dpi without extended memory Resolution is not supporte...

Page 682: ... because the destination buffer is full and the destination could not be created this error may occur when receiving a transfer request or a request for notification of reception 15 81 Repeated Destination Registration Error Could not repeat receive the transmission because the destination buffer is full and the destination could not be created this error may occur when receiving a transfer reques...

Page 683: ... Memory overflow while receiving Wait for the files in the queue to be sent Delete unnecessary files from memory Transfer the substitute reception files to an another fax machine if the machine s printer is busy or out of order Add an optional SAF memory card or hard disk 22 02 Tx or rx job stalled due to line disconnection at the other end The job started normally but did not finish normally data...

Page 684: ...0 M161 Fax Option Code Meaning Suggested Cause Action F0 xx V 34 modem error Replace the FCU F6 xx SG3 modem error Update the SG3 modem ROM Check for line noise or other line problems Try communicating another V 8 V 34 fax ...

Page 685: ...dress registered in the TCP IP properties in the network setup correct Check the IP address with the administrator of the network 1 Check that PC can connect with the machine Use the ping command on the PC to contact the machine At the MS DOS prompt type ping then the IP address of the machine then press Enter 1 LAN settings in the machine Check the LAN parameters Check if there is an IP address c...

Page 686: ...l if the communication is performed successfully Between e mail server and internet 1 E mail account on the Server Make sure that the PC can log into the e mail server Check that the account and password stored in the server are the same as in the machine Ask the administrator to check 1 E mail server Make sure that the client devices which have an account in the server can send receive e mail Ask...

Page 687: ...uter Check that other devices connected to the router can send data over the router Ask the administrator of the server to check 1 Error message by e mail from the network of the destination Check whether e mail can be sent to another address on the same network using the application e mail software Check the error e mail message Inform the administrator of the LAN ...

Page 688: ...d 5 IP address of local machine registered Register the IP address 6 Remote terminal port number setting other than 1720 when using H 323 or 5060 when using SIP Send by specifying the port number 7 Specified port number correct Confirm the port number of the remote fax 8 DNS server registered when host name specified Contact the network administrator 9 Remote fax a T 38 terminal Check whether the ...

Page 689: ...istrator 5 Is the IP address host name of the specified Gateway correct Check the IP address host name 6 Number of the specified fax correct Check the remote fax number 7 Firewall NAT is installed Cannot breach the firewall Send by using another method Fax Internet Fax 8 Transmission sent manually Manual sending not supported 9 IP address of local fax registered Register the IP address 10 DNS regi...

Page 690: ...rewall Send by using another method Fax Internet Fax 4 Transmission sent manually Manual sending not supported 5 Gatekeeper SIP server installed correctly Contact the network administrator 6 Gatekeeper SIP server power switched on Contact the network administrator 7 IP address host name of Gatekeeper SIP server correct Check the IP address host name 8 DNS server registered when Gatekeeper SIP serv...

Page 691: ...inistrator 13 Remote fax a T 38 terminal Check whether the remote fax is a T38 terminal 14 Remote fax switched off or busy Contact the network administrator 15 Network bandwidth too narrow Request the system administrator to increase the bandwidth Raise the delay level IPFAX SW 01 Bit 0 to 3 Lower the modem transmission baud rate IPFAX SW 05 16 Remote fax cancelled transmission Check whether the r...

Page 692: ...er fax if required Request the sender to specify the port number 5 Specified port number correct if required Request the sender to check the port number 6 DNS server registered when host name specified on sender side Contact the network administrator The sender machine displays this error code if the sender fax is a Ricoh model 7 Network bandwidth too narrow Request the system administrator to inc...

Page 693: ...tly Contact the network administrator 4 VoIP Gateway power switched on Contact the network administrator 5 IP address host name of specified VoIP Gateway correct on sender s side Request the remote fax to check the IP address host name 6 DNS server registered when host name specified on sender side Contact the network administrator 7 Network bandwidth too narrow Request the network administrator t...

Page 694: ...hen the sender fax is a Ricoh model 4 Power to Gatekeeper SIP server switched on Contact the network administrator The sender machine displays this error code when the sender fax is a Ricoh model 5 IP address host name of Gatekeeper SIP server correct on the sender s side Request the sender to check the IP address host name The sender machine displays this error code when the sender fax is a Ricoh...

Page 695: ... the IP address 9 Local fax Alias number registered Register the Alias number 10 Network bandwidth too narrow Request the system administrator to increase the bandwidth Lower the start modem reception baud rate on the receiving side IPFAX SW06 11 Remote fax cancelled transmission Check whether the remote fax cancelled the transmission 12 Local fax registered in Gatekeeper SIP server Contact the ne...

Page 696: ...emory press the operation power switch to switch the power off wait for the power LED to go off and then switch the main power switch off The main power LED lights or flashes while the platen cover or ARDF is open while the main machine is communicating with a facsimile or the network server or while the machine is accessing the hard disk or memory for reading or writing data ...

Page 697: ... Switches 2 I Fax Switches 103 Printer Switch 001 016 00 0F Change the bit switches for printer settings for the fax option page 64 Bit Switches 2 Printer Switches 104 Communication Switch 001 032 00 1F Change the bit switches for communication settings for the fax option page 79 Bit Switches 3 Communication Switches 105 G3 1 Switch 001 016 00 0F Change the bit switches for the protocol settings o...

Page 698: ...ead Write Change RAM data for the fax board directly page 134 Service RAM Addresses 102 Memory Dump 001 G3 1 Memory Dump Print out RAM data for the fax board page 134 Service RAM Addresses 103 G3 1 NCU Parameters 001 023 CC 01 22 NCU parameter settings for the standard G3 board page 111 NCU Parameters ...

Page 699: ...e select PABX PABX GND or PABX FLASH 002 PSTN Access Number Enter the PSTN access number for the G3 1 line 003 Memory Lock Disabled If the customer does not want to receive transmissions using Memory Lock on this line turn this SP on 107 IPFAX Port Settings 001 H323 Port Sets the H323 port number 002 SIP Port Sets the SIP port number 003 RAS Port Sets the RAS port number 004 Gatekeeper port Sets t...

Page 700: ...ameters user data in the SRAM files in the SAF memory and clock 102 000 Erase All Files Erases all files stored in the SAF memory 103 000 Reset Bit Switches except Secure Resets the bit switches and user parameters 104 000 Factory Setting Resets the bit switches and user parameters user data in the SRAM and files in the SAF memory 105 000 Reset All Bit Switches Resets all the current bit switch se...

Page 701: ...ol dump list of the last communication for the G3 1 line 105 000 All Files print out Prints out all the user files in the SAF memory including confidential messages Do not use this function unless the customer is having trouble printing confidential messages or recovering files stored using the memory lock feature 106 Journal Print out 001 All Journals The machine prints all the communication reco...

Page 702: ...nstruction 008 JBIG 009 Fax Driver 010 G3CCU 011 Fax Job 012 CCU 013 Scanner Condition 108 IP Protocol Dump List 001 All Communications Prints the protocol dump list of all communications for the IP fax line 002 1 Communication Prints the protocol dump list of the last communication for the IP fax line ...

Page 703: ... 4 2 7 SP7 XXX TESTS These are the test modes for PTT approval 7 Function 101 G3 1 Modem Tests 102 G3 1 DTMF Tests 103 Ringer Test 104 G3 1 V34 S2400baud 105 G3 1 V34 S2800baud 106 G3 1 V34 S3000baud 107 G3 1 V34 S3200baud 108 G3 1 V34 S3429baud 109 Recorded Message Test ...

Page 704: ...n this manual Refer to the System Parameter List printed by the machine 4 3 1 SYSTEM SWITCHES System Switch 00 SP No 1 101 001 No Function Comments 0 Dedicated transmission parameter programming 0 Disabled 1 Enabled Set this bit to 1 before changing any dedicated transmission parameters This setting is automatically reset to 0 after turning off and on 1 Not used Do not change this setting 2 Techni...

Page 705: ...cords and ECM reception records Rx level calculation Example The four digit hexadecimal value N after L indicates the rx level The high byte is given first followed by the low byte Divide the decimal value of N by 16 to get the rx level In the above example the decimal value of N 0100 H is 256 So the actual rx level is 256 16 16 dB 4 Line error mark print 0 OFF 1 ON print When 1 is selected a line...

Page 706: ...r during the communication G3 Communication Parameters Modem rate 336 33600 bps 168 16800 bps 312 31200 bps 144 14400 bps 288 28800 bps 120 12000 bps 264 26400 bps 96 9600 bps 240 24000 bps 72 7200 bps 216 21600 bps 48 4800 bps 192 19200 bps 24 2400 bps Resolution S Standard 8 x 3 85 dots mm D Detail 8 x 7 7 dots mm 21 Standard 200 x 100 dpi 22 Detail 200 x 200 dpi Compression mode MMR MMR compres...

Page 707: ...01 003 No Function Comments 2 Forced reset after transmission stalls 0 Off 1 On With this setting on the machine resets itself automatically if a transmission stalls and fails to complete the job 4 File retention time 0 Depends on User Parameter 24 18 H 1 No limit 1 A file that had a communication error will not be erased unless the communication is successful 6 7 Not used Do not change the factor...

Page 708: ...hange the factory settings System Switch 06 Not used Do not change the factory settings System Switch 07 Not used Do not change the factory settings System Switch 08 Not used Do not change the factory settings System Switch 09 SP No 1 101 010 No Function Comments 0 Addition of image data from confidential transmissions on the transmission result report 0 Disabled 1 Enabled If this feature is enabl...

Page 709: ...wer was turned off last If 0 is selected no reports are printed and no one may recognize that fax data is gone due to a power failure 6 Conditions for printing the protocol dump list 0 Print for all communications 1 Print only when there is a communication error This switch becomes effective only when system switch 00 bit 6 is set to 1 1 Set this bit to 1 when you wish to print a protocol dump lis...

Page 710: ...the machine s ten key pad when the handset is off hook 5 On hook dial 0 Disabled 1 Enabled 0 On hook dial is disabled 6 7 Not used Do not change these settings System Switch 0B Not used Do not change the factory settings System Switch 0C Not used Do not change the factory settings System Switch 0E SP No 1 101 015 No Function Comments 2 Enable disable for direct sending selection 0 Direct sending o...

Page 711: ... memory tx operation Note that manual tx and rx are not possible with this setting 4 Not used Do not change this setting 7 Not used Do not change this setting System Switch 0F SP No 1 101 016 No Function Comments 0 7 Country area code for functional settings Hex This country area code determines the factory settings of bit switches and RAM addresses However it has no effect on the NCU parameter se...

Page 712: ... H 512 KB System Switch 11 SP No 1 101 018 No Function Comments 0 TTI printing position 0 Superimposed on the page data 1 Printed before the data leading edge Change this bit to 1 if the TTI overprints information that the customer considers to be important G3 transmissions If 1 is selected it is possible that sent data is printed on two sheets of paper 1 Not used Do not change this setting 3 TTI ...

Page 713: ...erwrite the file number which is on the top right of the page On an A4 page if the TTI is moved over by more than 50 mm it may overwrite the page number System Switch 14 Not used Do not change the factory settings System Switch 15 SP No 1 101 022 No Function Comments 1 Going into the Energy Saver mode automatically 0 Enabled 1 Disabled 1 The machine will restart from the Energy Saver mode quickly ...

Page 714: ...f there is no file waiting for transmission the machine goes to the Energy Saver mode Bit 5 Bit 4 Setting 0 0 1 min 0 1 30 min 1 0 1 hour 1 1 24 hours 6 Not used Do not change this setting System Switch 16 SP No 1 101 023 No Function Comments 0 Parallel Broadcasting 0 Disabled 1 Enabled 1 The machine sends messages simultaneously using all available ports during broadcasting If a customer wants to...

Page 715: ...After installing the memory expansion option the scanner page memory is extended to 4 MB from 2 MB 1 If this bit is set to 1 after installing the memory expansion option the scanner page memory is extended to 12 MB But the SAF memory decreases to 18 MB 7 Special Original mode 0 Disabled 1 Enabled 1 If the customer frequently wishes to transmit a form or letterhead which has a colored or printed ba...

Page 716: ...ow this setting RX documents are printed to conserve memory Initial setting 0x80 512 KB If a customer wants available memory size to be larger decrease this threshold System Switch 1D SP No 1 101 030 No Function Comments 0 RTI CSI CPS code display 0 Enable 1 Disable 0 RTI CSI CPS codes are displayed on the top line of the LCD panel during communication 1 Codes are switched off no display 2 3 Not u...

Page 717: ...t communication records This setting is effective only when Automatic Journal printout is enabled but the machine cannot print the report e g no paper 1 Action when the SAF memory has become full during scanning 0 The current page is erased 1 The entire file is erased 0 If the SAF memory becomes full during scanning for a memory transmission the successfully scanned pages are transmitted 1 If the ...

Page 718: ... RTI or CSI 1 All fax reception is disabled 0 If the user has stored no acceptable sender RTIs or CSIs the user can select ON in the authorized reception setting but the setting becomes invalid OFF The machine will not be able to receive any fax messages If the customer wishes to receive messages from any sender that includes an RTI or CSI and to block messages from senders that do not include an ...

Page 719: ...ion result report 2 Not used Do not change this setting 3 Received fax print start timing G3 reception 0 After receiving each page 1 After receiving all pages 0 The machine prints each page immediately after the machine receives it 1 The machine prints the complete message after the machine receives all the pages in the memory 4 6 Not used Do not change these settings 7 Action when a fax SC has oc...

Page 720: ...ion can receive Bits 3 6 are reserved for future use or not used 0 A4 1 B4 2 A3 3 6 Reserved 0 Off not selected 1 On selected If more than one of these three bits is set to 1 the larger size has priority For example if both Bit 2 and Bit 1 are set to 1 then the maximum size is A3 Bit 2 When mail is sent there is no negotiation with the receiving machine at the destination so the sending machine ca...

Page 721: ...m inch conversion for mail transmission 0 Off No conversion 1 On Conversion When on set to 1 the machine converts millimeters to inches for sending mail There is no switch for converting inches to millimeters Unlike G3 fax transmissions which can negotiate between sender and receiver to determine the setting mail cannot negotiate between terminals the mm inch selection is determined by the sender ...

Page 722: ...ry data is received a TIFF F file for example this setting is ignored and no header is printed 1 Output from Attached Document at E mail TX Error This setting determines whether only the first page or all pages of an e mail attachment are printed at the sending station when a transmission error occurs This allows the customer to see which documents have not reached their intended destinations if s...

Page 723: ... an IFAX with this switch set to 00 for dispatched received by Microsoft Outlook 2000 may cause an error If any setting other than displayed 01 causes a problem change the setting to 01 to enable normal sending of the Return Receipt 4 Media accept feature This setting adds or does not add the media accept feature to the answer mail to confirm a reception 0 Does not add the media accept feature to ...

Page 724: ... transfer and deliver mail to a PC the information in the Subject line that indicates where the transmission originated can be used to determine automatically the destination folder for each e mail 1 Subject corresponding to mail post database 0 Standard subject 1 Mail post database subject The standard subject is replaced by the mail post database subject in the following three cases 1 When the s...

Page 725: ...sending IFAX when connection and transmission fails due to errors 0 Disabled 1 Enabled I fax Switch 07 Not used Do not change the factory settings I fax Switch 08 SP No 1 102 009 No Function Comments 0 7 Memory Threshold for POP Mail Reception This setting determines the amount of SAF Store and Forward memory SAF stores fax messages to send later for transmission to more than one location and also...

Page 726: ...No Function Comments 2 3 Select the signature when sending mail notification of the send results In response to IEEE2600 1 Bit 2 Bit 3 Setting 0 0 No sign 0 1 No setting 1 0 Individual setting 1 1 Always sign 4 5 Select the signature when sending mail In response to IEEE2600 1 Bit 5 Bit 4 Setting 0 0 No sign 0 1 No setting 1 0 Individual setting 1 1 Always sign 6 7 Not used Do not change these set...

Page 727: ...ther files received with SMTP protocol are delivered or output immediately 0 Off Files received via SMTP are output immediately without delivery 1 On Files received via SMTP are delivered immediately to their destinations 1 Set to select the signature when receiving SMTP mail 0 No sign 1 Always sign 2 Set to encrypt the data when receiving SMTP mail 0 No encryption 1 Encryption ...

Page 728: ...the size of the document received When A5 is used to print an A4 size document for example 1 Repetition of data when the received page is longer than the printer paper 0 Off 1 On 1 Default 10 mm of the trailing edge of the previous page are repeated at the top of the next page 0 The next page continues from where the previous page stopped without any repeated text 2 Prints the date and time on rec...

Page 729: ... used to print fax messages and reports 1 The specified paper feed station will not be used for printing fax messages and reports Do not disable usage for a paper feed station which has been specified by User Parameter Switch 0F 15 or which is used for the Specified Cassette Selection feature 1 2nd paper feed station usage for fax printing 0 Enabled 1 Disabled 2 3rd paper feed station usage for fa...

Page 730: ...duction disabled with switch 03 0 above For example if this setting is set to 10 and A4 is the selected paper size If the received document is 10 mm or less longer than A4 then the 10 mm are cut and only 1 page prints If the received document is 10 mm longer than A4 then the document is split into 2 pages This setting can be used for the remote machine Printer Switch 04 SP No 1 103 005 No Function...

Page 731: ...ation has taken place Bit 6 Bit 5 Setting 0 0 4 mm 0 1 10 mm 1 0 15 mm Printer Switch 06 SP No 1 103 007 No Function Comments 0 Printing while a paper cassette is pulled out when the Just Size Printing feature is enabled 0 Printing will not start 1 Printing will start if another cassette has a suitable size of paper based on the paper size selection priority tables Cross reference Just size printi...

Page 732: ...to side directions only when printing on sheets with the width of letter size paper This is not applied to the configuration page and paper fed from the bypass tray The side to side size reduction is adjusted in accordance with the automatic side to side size reduction function 4 List of destinations in the Communication Failure Report for broadcasting 0 All destinations 1 Only destinations where ...

Page 733: ...elected for printing A4 width fax data when the machine has both A4 and 8 5 x 11 size paper 2 Page separation 0 Enabled 1 Disabled 1 If all paper sizes in the machine require page separation to print a received fax message the machine does not print the message Substitute Reception is used After a larger size of paper is set in a cassette the machine automatically prints the fax message 3 4 Printi...

Page 734: ... be used for the remote machine Printer Switch 0F SP No 1 103 016 No Function Comments 0 1 Smoothing feature 0 0 0 1 Disable smoothing if the machine receives halftone images from other manufacturers fax machines frequently Bit 1 Bit 0 Setting 0 0 Disabled 0 1 Disabled 1 0 Enabled 2 Duplex printing 0 Disabled 1 Enabled 1 The machine always prints received fax messages in duplex printing mode 3 Bin...

Page 735: ...P No 1 104 001 No Function Comments 0 1 Compression modes available in receive mode These bits determine the compression capabilities to be declared in phase B handshaking of the T 30 protocol Bit 1 Bit 0 Modes 0 0 MH only 0 1 MH MR 1 0 MH MR MMR 1 1 MH MR MMR JBIG 2 3 Compression modes available in transmit mode These bits determine the compression capabilities to be used in the transmission and ...

Page 736: ...et to 0 ECM is switched off for all communications In addition V 8 protocol and JBIG compression are switched off automatically 2 3 Wrong connection prevention method 0 1 The machine will disconnect the line without sending a fax message if the last 8 digits of the received CSI do not match the last 8 digits of the dialed telephone number This does not work when manually dialed 1 0 The same as abo...

Page 737: ...nts 0 G3 Burst error threshold 0 Low 1 High If there are more consecutive error lines in the received page than the threshold the machine will send a negative response The Low and High threshold values depend on the sub scan resolution and are as follows 100 dpi 6 L 12 H 200 dpi 12 L 24 H 300 dpi 18 L 36 H 400 dpi 24 L 48 H 1 Acceptable total error line ratio 0 5 1 10 If the error line ratio for a...

Page 738: ...tch 03 SP No 1 104 004 No Function Comments 0 7 Maximum number of page retransmissions in a G3 memory transmission 00 FF Hex times This setting is not used if ECM is switched on Default setting 03 H Communication Switch 04 SP No 1 104 005 No Function Comments 0 Remote mode switch TEL mode 0 Disable 1 Enable Active Set this bit to ON when you wish to switch TEL mode to FAX mode remotely 1 Remote mo...

Page 739: ... it dials the next destination Communication Switch 0A SP No 1 104 011 No Function Comments 0 Point of resumption of memory transmission upon redialing 0 From the error page 1 From page 1 0 The transmission begins from the page where transmission failed the previous time 1 Transmission begins from the first page using normal memory transmission 7 Not used Do not change this setting Communication S...

Page 740: ...achine cannot receive any fax messages If this setting is kept at 0 the machine will detect ringing signals and go into receive mode even if there is no memory available This will result in communication failure Communication Switch 0E SP No 1 104 015 No Function Comments 0 7 Minimum interval between automatic dialing attempts 06 to FF Hex unit 2 s e g 06 H 12 s This value is the minimum time that...

Page 741: ... in inch format are transmitted without conversion In memory transmission data stored in the SAF memory in mm format are transmitted without conversion Note When storing the scanned data into SAF memory the fax unit always converts the data into mm format 1 The machine converts the scanned data or stored data in the SAF memory to the format which was specified in the set up protocol DIS NSF before...

Page 742: ...idential reception to another maker s machine using the SUB Sub address signal is disabled 2 PWD reception 0 Disabled 1 Enabled 0 Disables features that require PWD Password signal reception 3 4 Not used Do not change these settings 5 PSTN dial in routing setting 0 OFF 1 ON 1 The machine sets multiple PSTN dial in numbers in the PSTN dial in line and transfers received data from each PSTN dial in ...

Page 743: ... If the PABX does not support V 8 V 34 protocol procedure set this bit to 1 to disable V 8 Example If 0 is the PSTN access code set bit 0 to 1 When the machine detects 0 as the first dialed number it automatically disables V 8 protocol Alternatively if 3 is the PSTN access code set bit 3 to 1 Communication Switch 1C SP No 1 104 029 No Function Comments 0 1 Extension access code 8 and 9 to turn V 8...

Page 744: ...No Function Comments 0 1 Monitor speaker during communication tx and rx 0 0 The monitor speaker is disabled all through the communication 0 1 The monitor speaker is on up to phase B in the T 30 protocol 1 0 Used for testing The monitor speaker is on all through the communication Make sure that you reset these bits after testing Bit 1 Bit 0 Setting 0 0 Disabled 0 1 Up to Phase B 1 0 All the time 2 ...

Page 745: ...ff 1 On Forbid output Do not change this setting Default 0 Off unless communication problem is caused by a CED or ANSam transmission G3 Switch 02 SP No 1 105 003 No Function Comments 0 G3 protocol mode used 0 Standard and non standard 1 Standard only Change this bit to 1 only when the other end can only communicate with machines that send T 30 standard frames only 1 Disables NSF NSS signals these ...

Page 746: ...low down the data rate to 14 4 kbps or lower 3 ECM frame size 0 256 bytes 1 64 bytes Keep this bit at 0 in most cases 4 CTC transmission conditions 0 After one PPR signal received 1 After four PPR signals received ITU T standard 0 When using ECM in non standard NSF NSS mode the machine sends a CTC to drop back the modem rate after receiving a PPR if the following condition is met in communications...

Page 747: ...ange this setting 0 No detection 1 Detection Japan and Korea only G3 Switch 04 SP No 1 105 005 No Function Comments 0 3 Training error detection threshold 0 F Hex 0 15 bits If the number of error bits in the received TCF is below this threshold the machine informs the sender that training has succeeded G3 Switch 05 SP No 1 105 006 No Function Comments 0 3 Initial Tx modem rate kbps These bits set ...

Page 748: ...4 0 1 1 1 16 8 1 0 0 0 19 2 1 0 0 1 21 6 1 0 1 0 24 0 1 0 1 1 26 4 1 1 0 0 28 8 1 1 0 1 31 2 1 1 1 0 33 6 4 5 Initial modem type for 9 6 k or 7 2 kbps These bits set the initial modem type for 9 6 and 7 2 kbps if the initial modem rate is set at these speeds Bit 5 Bit 4 Setting 0 0 V 29 0 1 V 17 1 0 V 34 ...

Page 749: ...l on off G3 switch 03 bit2 Bit 3 Bit 2 Bit 1 Bit 0 kbps 0 0 0 1 2 4 0 0 1 0 4 8 0 0 1 1 7 2 0 1 0 0 9 6 0 1 0 1 12 0 0 1 1 0 14 4 0 1 1 1 16 8 1 0 0 0 19 2 1 0 0 1 21 6 1 0 1 0 24 0 1 0 1 1 26 4 1 1 0 0 28 8 1 1 0 1 31 2 1 1 1 0 33 6 4 7 Modem types available for reception The setting of these bits is used to inform the transmitting terminal of the available modem type for the machine in receive m...

Page 750: ...r specific receivers Also try using the cable equalizer if one or more of the following symptoms occurs Communication error Modem rate fallback occurs frequently This setting is not effective in V 34 communications Bit 1 Bit 0 Setting 0 0 None 0 1 Low 1 0 Medium 1 1 High 2 3 PSTN cable equalizer rx mode Internal Use a higher setting if there is signal loss at higher frequencies because of the leng...

Page 751: ...eep this bit at 1 5 Not used Do not change this setting 6 Parameter selection for dial tone detection 0 Normal parameter 1 Specific parameter 0 This uses the fixed table in the ROM for dial tone detection 1 This uses the specific parameter adjusted with SRAM 69ECBEH 69ECDEH Select this if the dial tone cannot be detected when the Normal parameter 0 is selected G3 Switch 08 Not used Do not change t...

Page 752: ...nterval during image data reception 0 5 s 1 13 s This bit set the maximum interval between EOL end of line signals and the maximum interval between ECM frames from the other end Try using a longer setting if error code 0 21 is frequent 6 Reconstruction time for the first line in receive mode 0 6 s 1 12 s When the sending terminal is controlled by a computer there may be a delay in receiving page d...

Page 753: ...This setting determines how to detect the signals from the handset when remote switch is active G3 Switch 0D Not used Do not change the factory settings G3 Switch 0E SP No 1 105 015 No Function Comments 0 7 Set CNG send time interval Some machines on the receiving side may not be able to automatically switch the 3 second CNG interval High order bit 3000 2250ms 3000 50xNms 3000 50 x Nms 0F 3000 ms ...

Page 754: ...it to 1 1 Alarm when the handset is off hook at the end of communication 0 Disabled 1 Enabled If the customer wants to hear an alarm if the handset is off hook at the end of fax communication change this bit to 1 2 3 Not used Do not change these settings 4 Sidaa manual calibration setting 0 Off 1 On 1 manually calibrates for communication with a line whose current change occurs such as an optical ...

Page 755: ...P Fax Switch 00 SP No 1 111 001 No Function Comments 1 IP Fax Transport 0 TCP 1 UDP Selects TCP or UDP protocol for IP Fax 2 IP Fax single port selection 0 OFF 1 ON enable Selects single data port 3 IP Fax double ports single data port selection 0 OFF 1 ON enable Selects whether IP Fax uses a double port 4 IP Fax Gatekeeper 0 OFF 1 ON enable Enables disables the gatekeeper for IP Fax 5 IP Fax T30 ...

Page 756: ... telephone number in this machine If this confirmation fails the line is disconnected IP Fax Switch 01 SP No 1 111 002 No Function Comments 0 3 IP Fax delay level setting Selects the acceptable delay level Level 0 is the highest quality Default is 0000 level 0 Bit 3 Bit 2 Bit 1 Bit 0 0 0 0 0 Level 0 0 0 0 1 Level 1 0 0 1 0 Level 2 0 0 1 1 Level 3 4 7 IP Fax preamble wait time setting Selects the p...

Page 757: ...ity for receiving IP Fax data This function is activated only when the sender has both TCP and UDP 3 CCM connection 0 No CCM connection 1 CCM connection When 1 is selected only the connection call message with H 323 or no tunneled H 245 is transmitted via CCM 4 Message reception selection from non registered SIP server 0 Answer 1 Not answer 0 This answers the INVITE message from the SIP server not...

Page 758: ...G3 non standard 2 Not used Do not change this setting 3 ECM frame size selection at transmitting 0 256byte 1 64byte Selects the ECM frame size for sending 4 DIS detection times for echo prevention 0 1 time 1 2 times Sets the number of times for DIS to detect echoes 5 CTC transmission selection 0 PPRx1 1 PPRx4 When 0 is selected the transmission condition is decided by error frame numbers When 1 is...

Page 759: ...0fH IP Fax Switch 05 SP No 1 111 006 No Function Comments 0 3 Modem bit rate setting for transmission kbps Sets the modem bit rate for transmission The default is 0110 14 4K bps Bit 3 Bit 2 Bit 1 Bit 0 kbps 0 0 0 1 2 4 0 0 1 0 4 8 0 0 1 1 7 2 0 1 0 0 9 6 0 1 0 1 12 0 0 1 1 0 14 4 4 5 Modem setting for transmission Sets the modem type for transmission The default is 00 V29 Bit 5 Bit 4 Types 0 0 V29...

Page 760: ...ate setting for reception Sets the modem bit rate for reception The default is 0110 14 4K bps 4 7 Modem setting for reception Sets the modem type for reception The default is 0100 V27ter V29 V17 Bit 7 Bit 6 Bit 5 Bit 4 Types 0 0 0 1 V 27ter 0 0 1 0 V 27ter V 29 0 0 1 1 V 27ter V 29 V 33 0 1 0 0 V 27ter V 29 V 17 ...

Page 761: ...it DCN at T1 timeout 2 Not used Do not change this setting 3 Hang up setting at DIS reception disabled 0 No hang up 1 Hang up after transmitting DCN Sets whether the machine disconnects after DIS reception 4 Number of times for training 0 1 time 1 2 times Selects the number of times training is done at the same bit rate 5 Space CSI transmission setting at no CSI registration 0 Not transmitted 1 Tr...

Page 762: ...r adjustment Adjust the T4 timer The default is 00 3 seconds Bit 3 Bit 2 0 0 3 s 0 1 3 5 s 1 0 4 s 1 1 5 s 4 5 T0 timer adjustment Adjusts the fail safe timer This timer sets the interval between setup data transmission and T 38 phase decision If your destination return is late on the network or G3 fax return is late adjust the longer interval timer The default is 00 75 seconds Bit 5 Bit 4 0 0 75 ...

Page 763: ...des whether IPv4 or IPv6 is used for the I F setting for fax communication 2 Record route setting 0 Disable 1 Enable 0 Disables the record route function of the SIP server 1 Enables the record route function of the SIP server 3 4 re INVITE transmission delay timer setting This changes the interval for transmit re INVITE after receiving the ACK message transmitted by T 38 device Bit 4 Bit 3 0 0 No ...

Page 764: ... to be declared in SDP HGW 0 m application t38 1 m image t38 2 3 Specify the media for 1stINVITE to be declared no HGW 00 audio only 01 audio t38 10 t38 only 4 Declare the non use media information for SDP when answering SDP 0 Declare the available port for non use media information as 0 1 Delete the non use media information 5 IP FAX Declaration for SDP speed no HGW 0 Bandwidth offer 1 No Bandwid...

Page 765: ...h for sending IP FAX IP Fax Switch 0C SP No 1 111 013 No Function Comments 0 7 Maximum sending speed registration Med HGW Indicate in 8 bit format Increase in units of 8 kbps Specify the maximum sending speed sending bandwidth for sending IP FAX IP Fax Switch 0D SP No 1 111 014 No Function Comments 0 7 Maximum sending speed registration Low HGW Indicate in 8 bit format Increase in units of 8 kbps ...

Page 766: ...ments 0 1 SIP IP FAX port mode UDP 00 3 port mode 01 2 port mode 10 1 port mode Switch the port mode for IP FAX T38 transport UDP at SIP call control 2 3 SIP IP FAX port mode TCP 00 3 port mode 01 2 port mode 10 1 port mode Switch the port mode for IP FAX T38 transport TCP at SIP call control ...

Page 767: ...d in hex code unless BCD is included in the Unit column The following addresses describe settings for the standard NCU Address Function 680500 Country Area code for NCU parameters Use the Hex value to program the country area code directly into this address or use the decimal value to program it using SP2 103 001 Country Area Decimal Hex Country Area Decimal Hex France 00 00 Asia 18 12 Germany 01 ...

Page 768: ...upper limit high byte Hz BCD If both addresses contain FF H tone detection is disabled 680505 PSTN dial tone frequency upper limit low byte 680506 PSTN dial tone frequency lower limit high byte Hz BCD If both addresses contain FF H tone detection is disabled 680507 PSTN dial tone frequency lower limit low byte 680508 PSTN dial tone detection time 20 ms If 680508 contains FF H the machine pauses fo...

Page 769: ...me for silent period after ring back tone detected HIGH 20 ms 680513 PSTN busy tone frequency upper limit high byte Hz BCD If both addresses contain FF H tone detection is disabled 680514 PSTN busy tone frequency upper limit low byte 680515 PSTN busy tone frequency lower limit high byte Hz BCD If both addresses contain FF H tone detection is disabled 680516 PSTN busy tone frequency lower limit low...

Page 770: ... tone time 68051F PABX dial tone permissible drop time 680520 PABX wait interval LOW 680521 PABX wait interval HIGH 680522 PABX ringback tone detection time 20 ms If both addresses contain FF H tone detection is disabled 680523 PABX ringback tone off detection time 20 ms 680524 PABX detection time for silent period after ringback tone detected LOW 20 ms If both addresses contain FF H tone detectio...

Page 771: ...sy tone continuous tone detection time 680533 Busy tone signal state time tolerance for all ranges and number of cycles required for detection a setting of 4 cycles means that ON OFF ON or OFF ON OFF must be detected twice Tolerance Bit 1 0 Bit 0 0 75 Bits 2 and 3 must always be kept at 0 Bit 1 0 Bit 0 0 50 Bits 2 and 3 must always be kept at 0 Bit 1 0 Bit 0 0 25 Bit 1 0 Bit 0 0 12 5 Bits 7 6 5 4 ...

Page 772: ...al dial tone permissible drop time 68053D International dial wait interval LOW 68053E International dial wait interval HIGH 68053F Country dial tone upper frequency limit HIGH Hz BCD If both addresses contain FF H tone detection is disabled 680540 Country dial tone upper frequency limit LOW 680541 Country dial tone lower frequency limit HIGH If both addresses contain FF H tone detection is disable...

Page 773: ...e for pulse dialing 1 ms See Note 3 SP2 103 013 parameter 12 68054C Make time for pulse dialing 1 ms See Note 3 SP2 103 014 parameter 13 68054D Time between final OHDI relay closure and DO relay opening or closing 1 ms See Notes 3 6 and 8 SP2 103 015 parameter 14 This parameter is only valid in Europe 68054E Minimum pause between dialed digits pulse dial mode 20 ms See Note 3 and 8 SP2 103 016 par...

Page 774: ...after dialing N x 0 5 3 5 dBm SP2 103 022 parameter 21 See Note 5 680555 ISDN DTMF tone attenuation level after dialing dBm x 0 5 See Note 5 680556 Not used Do not change the settings 680557 Time between 68054Dh NCU parameter 14 and 68054Eh NCU parameter 15 1 ms This parameter takes effect when the country code is set to France 680558 Not used Do not change the setting 680559 Grounding time ground...

Page 775: ...30 0 dBm Bit 7 1 Bit 6 0 Bit 5 0 40 0 dBm Bit 7 1 Bit 6 1 Bit 5 0 49 0 dBm Bits 2 0 See Note 2 68055F to 680564 Not used Do not change the settings 680565 Long distance call prefix HIGH BCD For a code of 0 680565 FF 680566 FF 680566 Long distance call prefix LOW BCD 680567 to 680571 Not used Do not change the settings 680572 Acceptable ringing signal frequency range 1 upper limit 1000 N Hz SP2 103...

Page 776: ...reset time LOW 20 ms SP2 103 010 parameter 09 68057A Ringing signal detection reset time HIGH SP2 103 011 parameter 10 68057B to 680580 Not used Do not change the settings 680581 Interval between dialing the last digit and switching the Oh relay over to the external telephone when dialing from the operation panel in handset mode 20 ms Factory setting 500 ms 680582 Bits 0 and 1 Handset off hook det...

Page 777: ... 6805A5 CED detection time 20 ms 20 ms Factory setting 200 ms 6805A6 Acceptable CNG detection frequency upper limit high byte BCD Hz If both addresses contain FF H tone detection is disabled 6805A7 Acceptable CNG detection frequency upper limit low byte 6805A8 Acceptable CNG detection frequency lower limit high byte BCD Hz If both addresses contain FF H tone detection is disabled 6805A9 Acceptable...

Page 778: ... AI short protocol tone 800Hz detection frequency lower limit low byte 6805B3 Detection time for 800 Hz AI short protocol tone 20 ms Factory setting 360 ms 6805B4 PSTN Tx level from the modem N 3 dBm SP2 103 002 parameter 01 6805B5 PSTN 1100 Hz tone transmission level N 6805B4 0 5N 6805B5 3 5 dB See Note 7 6805B6 PSTN 2100 Hz tone transmission level N6805B4 0 5N 6805B6 3 dB See Note 7 6805B7 PABX ...

Page 779: ... 30 s 1 Maximum wait time for post message EOP EOM MPS can be changed to 30 s Change this bit to 1 if communication errors occur frequently during V 17 reception 6805E3 Bits 0 and 1 DCV TIP RING Voltage Bit 1 0 Bit 0 0 3 1 V Bit 1 0 Bit 0 1 3 2 V Bit 1 1 Bit 0 0 3 35 V Bit 1 1 Bit 0 1 3 5 V Bits 2 and 3 MINI minimum loop electric current Bit 2 0 Bit 3 0 10 mA Bit 2 0 Bit 2 1 12 mA Bit 2 1 Bit 3 0 ...

Page 780: ... Bit 7 0 off hook to ACAL 128 ms off hook to MCAL 500 ms Bit 6 0 Bit 7 1 off hook to ACAL 128 ms no MCAL Bit 6 1 Bit 7 1 off hook to ACAL 8 ms no MCAL 6805E5 Bits 0 to 6 Not used Bits 7 Energy saving for DSP COMBLK SiDAA 0 Does not save energy 1 Saves energy NOTES 1 If a setting is not required store FF in the address 2 Italy and Belgium only RAM address 68055E the lower four bits have the followi...

Page 781: ...evels calculated from RAM data are High frequency tone 0 5 x N680552 680554 3 5 dBm 0 5 x N680555 dBm Low frequency tone 0 5 x N680552 680554 N680553 3 5 dBm 0 5 x N680555 N680553 dBm N680552 for example means the value stored in address 680552 H 6 68054A Europe Between Ds opening and Di opening France Between Ds closing and Di opening 68054D Europe Between Ds closing and Di closing France Between...

Page 782: ...nter Address Book Management mode User Tools System Settings Key Operator Address Book Management 3 Select the address book that you want to program 4 For the fax parameter select Fax Dest for the E mail parameter select E mail then press Start Make sure that the LED of the Start button lights green 5 The settings for the switch 00 are now displayed Press the bit number that you wish to change 6 T...

Page 783: ... The local NCU parameter factory setting is used Do not program a value between 79h and FEh Switch 01 No FUNCTION COMMENTS 0 4 Tx level If communication with a particular remote terminal often contains errors the signal level may be inappropriate Adjust the Tx level for communications with that terminal until the results are better If the setting is Disabled the NCU parameter 01 setting is used Do...

Page 784: ...toms occurs Communication error with error codes such as 0 20 0 23 etc Modem rate fallback occurs frequently Do not use settings other than listed on the left If the setting is Disabled the bit switch setting is used Switch 02 No FUNCTION COMMENTS 0 3 Initial Tx modem rate If training with a particular remote terminal always takes too long the initial modem rate may be too high Reduce the initial ...

Page 785: ... FUNCTION COMMENTS 0 1 Inch mm conversion before tx Bit 1 0 Bit 0 0 Inch mm conversion available Bit 1 0 Bit 0 1 Inch only Bit 1 1 Bit 0 0 Not used Bit 1 1 Bit 0 1 Disabled If inch only is selected on the machine uses inch based resolutions for scanning the printed copy may be slightly distorted at the other end if that machine uses mm based resolutions If the setting is Inch mm conversion availab...

Page 786: ...lower modem rate 14 400 bps or lower disable V 8 protocol so as not to use V 34 protocol 0 V 34 communication will not be possible If the setting is Disabled the bit switch setting is used 5 Compression modes available in transmit mode 0 MH only 1 Disabled This bit determines the capabilities that are informed to the other terminal during transmission If the setting is Disabled the bit switch sett...

Page 787: ...ts 0 Off 1 On Switches MH compression on and off for files attached to e mails for sending 1 MR Compression mode for e mail attachments 0 Off 1 On Switches MR compression on and off for files attached to e mails for sending 2 MMR Compression mode for e mail attachments 0 Off 1 On Switches MMR compression on and off for files attached to e mails for sending 3 6 Not used Do not change these settings...

Page 788: ...ores the selections of Bits 00 01 02 Switch 02 No FUNCTION COMMENTS 0 Line resolution of e mail attachment 200 x 100 0 Off 1 On Sets the line resolution of the e mail attachment as 200 x100 1 Line resolution of e mail attachment 200 x 200 0 Off 1 On Sets the line resolution of the e mail attachment as 200 x 200 2 6 Not used Do not change these settings 7 Designates the bits to reference for origin...

Page 789: ...es which have the full mode function flag 0 this machine determines them as full mode standard machines This machine attaches the demand of reception confirmation to a message when transmitting This machine updates the reception capability to the address book when receiving Switch 05 No FUNCTION COMMENTS 0 Direct transmission selection to SMTP server 0 ON 1 OFF Allows or does not allow the direct ...

Page 790: ...switches 680080 to 68008F H G3 bit switches 6800D2 H User parameter switch 02 SWUSR_02 Bit 0 Forwarding mark printing on forwarded messages 0 Disabled 1 Enabled Bit 1 Center mark printing on received copies This switch is not printed on the user parameter list 0 Disabled 1 Enabled Bit 2 Reception time printing This switch is not printed on the user parameter list 0 Disabled 1 Enabled Bit 3 TSI pri...

Page 791: ...es not receive anything Bit 4 Not used Bit 5 Just size printing 0 Off 1 On Bit 6 Not used Bit 7 Add paper display when a cassette is empty 0 Off 1 On 6800D6 H User parameter switch 06 SWUSR_06 Not used 6800D7 H User parameter switch 07 SWUSR_07 Bit 0 Ringing 0 Off 1 On Bit 1 Automatic answering message 0 Off 1 On Bit 2 Parallel memory transmission 0 Off 1 On Bit 5 Remote control 0 Off 1 On 6800D8 ...

Page 792: ...t printed on the user parameter list Bits 0 1 and 2 Cassette for fax printout Bit 2 0 Bit 1 0 Bit 0 1 1st paper feed station Bit 2 0 Bit 1 1 Bit 0 0 2nd paper feed station Bit 2 0 Bit 1 1 Bit 0 1 3rd paper feed station Bit 2 1 Bit 1 0 Bit 0 0 4th paper feed station Bit 2 1 Bit 1 0 Bit 0 1 LCT Other settings Not used Bit 5 Using the cassette specified by bits 0 1 and 2 above only 0 On 1 Off 6800E0 ...

Page 793: ...ment printer switch 0E bits 3 and 4 1 50 reduction Bit 5 Use of A5 size paper for reports This switch is not printed on the user parameter list 0 Off 1 On 6800E4 H User parameter switch 20 SWUSR_14 Bit 0 Automatic printing of the LAN fax result report 0 Off 1 On Bit 1 Not used Bits 2 to 5 Store documents in memory which could not be printed from PC fax LAN fax driver Bit 5 Bit 4 Bit 3 Bit 2 Settin...

Page 794: ...he use of the fixed sentence when sending a file by e mail 0 No 1 Yes 6800E9 H User parameter switch 25 SWUSR_19 Bit 1 Reception mode switch timer 0 Off 1 On switching Fax or Fax Tel Bit 2 Mode priority switch 0 Fax first 1 Tel first Bit 3 Dial in function Japan Only Bit 4 Not used Bit 5 to 7 Not used 6800EA H and 6800EB H User parameter switches 26 and 27 SWUSR_1A and 1B Not used 6800EC H User pa...

Page 795: ...printed a received document If you specify On the machine will beep according to the setting of Panel Key Sound under System Settings 0 On 1 Off 6800F6 H User parameter switch 38 SWUSR_26 Not used 6800F7 H User parameter switch 39 SWUSR_27 Not used 6800F8 H User parameter switch 40 SWUSR_28 Bit 0 When memory space is insufficient the machine prints and then deletes the oldest faxes creating memory...

Page 796: ...M 1 EXP 680458 H Printing format for TTI 10 0 DOM 1 EXP 680459 to 68046C H PSTN 1 CSI Max 20 characters ASCII 680495 H Number of PSTN 1 CSI characters Hex 6804C6 H Memory Lock ID BCD 6804D2 to 6804D9 H Last power off time Read only 6804D2 H 01 H 24 hour clock 00 H 12 hour clock AM 02 H 12 hour clock PM 6804D3 H Year BCD 6804D4 H Month BCD 6804D5 H Day BCD 6804D6 H Hour 6804D7 H Minute 6804D8 H Sec...

Page 797: ...C to 686E0F H Mail reception counter 00000000 FFFFFFFF H 6A69EE H to 6A6CED H SIP server address Read only 6A69EE H Proxy server Main Max 128 characters ASCII 6A6A6E H Proxy server Sub Max 128 characters ASCII 6A6AEE H Redirect server Main Max 128 characters ASCII 6A6B6E H Redirect server Sub Max 128 characters ASCII 6A6BEE H Registrar server Main Max 128 characters ASCII 6A6C6E H Registrar server...

Page 798: ... 0xf4 0x01 0x64 0x04 0xc8 0x00 6B35A4 H Dial tone detection frequency Upper limit High Defaults NA 06 EU 06 ASIA 06 6B35A5 H Dial tone detection frequency Upper Limit Low Defaults NA 50 EU 50 ASIA 50 6B35A6 H Dial tone detection frequency Lower Limit High Defaults NA 03 EU 02 ASIA 02 6B35A7 H Dial tone detection frequency Lower Limit Low Defaults NA 60 EU 90 ASIA 90 6B35A8 H Dial tone detection wa...

Page 799: ...on 143 SM M160 M161 FAX OPTION 5 DETAILED SECTION DESCRIPTIONS 5 1 OVERVIEW The FCU controls all the fax communications and fax features in cooperation with the controller board Also the FCU contains the ROM SRAM and NCU circuits ...

Page 800: ...gine and all the fax options FACE3 5 Fax Application Control Engine CPU Data compression and reconstruction DCR DMA control Clock generation DRAM backup control Modem FAME2 V 34 V33 V17 V 29 V 27ter V 21 and V 8 DRAM The 16 MB of DRAM is shared as follows SAF memory 4MB Working memory 4MB Page memory 4MB The SAF memory is backed up by a rechargeable battery ...

Page 801: ...age SRAM The 512 KB SRAM for system and user parameter storage is backed up by a lithium battery SRAM Back up A lithium battery backs up the system parameters and programmed items in the SRAM in case the base copier s main power switch is turned off Switches Item Description SW1 Switches the SRAM backup battery on off CPU This controls the energy efficient operation of the FCU board ...

Page 802: ...een T 37 simple mode and full mode is as follows Function T 37 Simple Mode T 37 Full Mode Resolution 200 x 100 200 x 200 200 x100 200 x 200 200 x 400 400 x 400 if available RX Paper Width A4 8 5 x 14 A4 B4 A3 RX Data Compression Method MH MH default MR MMR Signals Image data transmission only Image data transmission exchange of capability information between the two terminals and acknowledgement o...

Page 803: ...art mixed Attached files image tiff Content Transfer Encoding Base 64 7 bit 8 bit Quoted Printable Message Body MIME converted TIFF F MIME standards specify how files are attached to e mail messages Direct SMTP Transmission Internet Fax documents can be sent directly to their destinations without going through the SMTP server Internet Faxes normally transmit via the SMTP server For example e mail ...

Page 804: ...FAX SW09 Maximum number of attempts to the same destination Secure Internet Transmission SMTP Authentication User Tools System Settings File Transfer SMTP Authentication POP Before SMTP User Tools System Settings File Transfer POP Before SMTP Mail Reception This machine supports three types of e mail reception POP3 Post Office Protocol Ver 3 IMAP4 Internet Messaging Access Protocol SMTP Simple Mai...

Page 805: ...eption Protocol Mail Delivery Conditions Transferring Mail Received With SMTP 1 The machine must be set up for SMTP mail delivery User Tools Facsimile Features Reception Settings SMTP RX File Delivery Settings 2 If the user wishes to limit this feature so that the machine will only deliver mail from designated senders the machine s Auth E mail RX feature must be set User Tools Facsimile Features E...

Page 806: ...ess is not registered and if the incoming mail specifies a delivery destination then the mail is delivered unconditionally Handling Mail Reception Errors Abnormal files When an error of this type occurs the machine stops receiving and commands the server to erase the message Then the machine prints an error report and sends information about the error by e mail to the sender address specified in t...

Page 807: ...r Abnormal files If the capacity of the SAF memory drops to zero during reception the machine operates in the same way as when receiving an abnormal file refer to Abnormal files above Secure Internet Reception To enable password encryption and higher level security User Tools System Settings File Transfer POP3 IMAP4 Settings Encryption set to On Transfer Request Request By Mail For details Core Te...

Page 808: ... Mode E mail Options The Subject entry for the mail being sent is limited to 64 characters The subject can also be prefixed with an Urgent or High notation How the Subject Differs According to Mail Type Mail Type Item 1 Item 2 Item 3 Subject Entry Entry Condition Fax Message No File No No Subject Entry 1 CSI RTI 2 RTI CSI not registered 3 CSI RTI not registered 4 None CSI RTI not registered Confir...

Page 809: ...SI of the station designated for delivery Mail delivery Fax Message No File Number RTI or CSI of sender Mail sending from G3 memory Mail address of sender Memory sending Mail address of sender SMTP receiving and delivery Off Ramp Gateway Mail error notification Error Message No xxxx From CSI RTI Items 1 2 and 3 in the table above are in the Subject Subjects Displayed on the PC ...

Page 810: ... done in four steps 1 Send request for confirmation of mail reception To enable or disable this request known as MDN 2 Sub TX Mode E mail Options 3 Mail reception receive confirmation request 4 Send confirmation of mail reception 5 Receive confirmation of mail reception The other party s machine will not respond to the request unless the two conditions below are met The other party s machine must ...

Page 811: ...urnal about the receipt request is replaced i e the journal is annotated with OK in the Result column When the return receipt reports an error the journal is annotated with an E in the Result column The arrival of the return receipt is not recorded in the journal as a separate communication Its arrival is only reported by the presence of OK or E in the Result column If the mail address used by the...

Page 812: ...Fax Communication Features SM 156 M160 M161 Fax Option Report Sample ...

Page 813: ...Level Raise the level by selecting a higher setting if too many transmission errors are occurring on the network If TCP UDP is enabled on the network raise this setting on the T 30 machine Increasing the delay time allows the recovery of more lost packets If only UDP is enabled increase the number of redundant packets Level 1 2 3 Redundant packets Level 3 4 Redundant packets Bit 3 Bit 2 Bit 1 Bit ...

Page 814: ... Time 3 seconds at 28 800 bps Standard resolution JBIG transmission 2 seconds Data Compressi on MH MR MMR JBIG Maximum Original Size Standard A4 SEF or 8 5 x 14 SEF Custom 216 mm x 600 mm 8 5 x 23 6 Maximum Scanning Size 216 mm x 600 mm 8 5 x 23 6 Print Process LED alley and electro photographic printing Transmissi on speed 33 600 31 200 28 800 26 400 24 000 21 600 19 200 16 800 14 400 12 000 9 60...

Page 815: ...tem Standard Quick Dial 1000 Groups 100 Destination per Group 500 Destination per document 500 Programs 100 Communication records for Journal stored in the memory 200 Specific Senders 250 Memory Transmission file 800 Maximum number of page for memory transmission 320 Measured using an ITU T 1 test document Slerexe letter at the standard resolution the auto image density mode and the Text mode ...

Page 816: ...R 1 compression Communication Protocol Transmission SMTP TCP IP Reception POP3 SMTP IMAP4 TCP IP E mail Format Single Multi part MIME Conversion Attached file forms TIFF F MH MR 1 MMR 1 compression Authentication method SMTP AUTH POP before SMTP A POP Internet communication Send and receive e mail with a computer that has an e mail address Encryption method S MIME Internet Fax send functions Autom...

Page 817: ...ion 161 SM M160 M161 FAX OPTION 1 Full mode The machine must be set up as an e mail client before installation Any client PCs connected to the machine through a LAN must also be e mail clients or some features will not work e g Autorouting ...

Page 818: ... 5 x 23 6 Maximum scanning size 216 mm x 600 mm 8 5 x 23 6 Transmission protocol Recommended T 38 TCP UDP IP communication SIP RFC 3261 compliant H 323 v2 Compatible machines IP Fax compatible machines IP Fax transmission function Specify an IP address and send faxes to an IP Fax compatible fax through a network Also capable of sending faxes to a G3 fax connected to a telephone line via a VoIP gat...

Page 819: ...Fax Unit Configuration M160 M161 Fax Option 163 SM M160 M161 FAX OPTION 6 5 FAX UNIT CONFIGURATION Component No Remarks FCU 1 Speaker 2 ...

Page 820: ...M440 M441 PAPER FEED UNIT PB1070 PAPER FEED UNIT PB1060 REVISION HISTORY Page Date Added Updated New None ...

Page 821: ......

Page 822: ...paration 4 Paper Lift 5 Paper End Detection 5 2 REPLACEMENT AND ADJUSTMENT 6 2 1 PAPER FEED UNIT PB1060 250 SHEETS PB1070 500 SHEETS 6 2 1 1 PAPER FEED TRAY 6 2 1 2 EXTERIOR 6 Right Cover PB1070 500 Sheets 6 Right Cover PB1060 250 Sheets 7 2 1 3 FRICTION PAD 8 2 1 4 PAPER FEED ROLLER 8 2 1 5 TRAY MAIN BOARD 9 2 1 6 PAPER FEED CLUTCH 9 2 1 7 PAPER FEED MOTOR 10 2 1 8 PAPER END SENSOR 11 2 1 9 PAPER...

Page 823: ......

Page 824: ...A5 LEF B5JIS SEF B6 JIS SEF 8 1 2 13 SEF 8 1 4 14 SEF 8 1 4 13 SEF 8 13 SEF 8 10 1 2 SEF 8 10 SEF 7 1 4 10 1 2 SEF 16K SEF Custom size Vertical 148 0 356 0 mm 5 83 14 01 inch Horizontal 100 0 216 0 mm 3 94 8 50 inch Paper weight 52g m2 162g m2 14 lb Bond 90 lb Index Power consumption 15 W or less Power is supplied from the main unit Dimensions W D H 370 392 125 mm 14 6 15 4 4 9 inches 370 392 95 m...

Page 825: ...Overview M440 M441 2 SM 1 1 2 MECHANICAL COMPONENTS 1 Paper feed clutch 2 Grip roller 3 Paper feed roller 4 Friction pad ...

Page 826: ... M440 M441 1 1 3 DETAILED DESCRIPTIONS Paper size detection The paper size is detected by a combination of three detection switches on a Paper Size Detection Switch 2 The switches are operated by the Size Detection Dial 1 located on the right side of the Paper Feed Tray ...

Page 827: ...H H 7 H L H Half Letter SEF 8 H H H Paper cassette is not set Paper Feed and Separation The paper feed unit uses the feed roller and friction pad method to separate paper The friction pad method makes it possible to feed only one sheet at a time the top sheet by the friction between the friction pad and the paper 1 Paper feed roller 2 Paper feed sensor 3 Paper feed motor 4 Friction pad ...

Page 828: ...s the tray arms rise along the groove in the tilted guide and lift the bottom plate by springs 1 Tray arms 2 Springs 3 Bottom plate Paper End Detection When the optional bank 1 runs out of paper the feeler 2 drops into the cutout in the bottom plate to actuate the paper end sensor 3 1 Optional bank 2 Feeler 3 Paper end sensor ...

Page 829: ...APER FEED UNIT PB1060 250 SHEETS PB1070 500 SHEETS 2 1 1 PAPER FEED TRAY 1 Paper Feed Tray A 2 1 2 EXTERIOR Right Cover PB1070 500 Sheets 1 Paper Feed Tray page 6 Paper Feed Tray 2 Right Cover A x4 Tab x2 Be sure to release two tabs on the bottom of and behind the right cover while trying to remove it ...

Page 830: ... M440 M441 PAPER FEED UNIT PB1070 PAPER FEED UNIT PB1060 M440 M441 Right Cover PB1060 250 Sheets 1 Paper Feed Tray page 6 Paper Feed Tray 2 Right Cover A x2 Tab Be sure to release two tabs on the bottom of and behind the right cover while trying to remove it ...

Page 831: ...M440 M441 8 SM 2 1 3 FRICTION PAD 1 Paper Feed Tray page 6 Paper Feed Tray 2 Friction Pad A Tab x2 Spring x1 2 1 4 PAPER FEED ROLLER 1 Paper Feed Tray page 6 Paper Feed Tray 2 Release the lever to the left as shown below to remove the paper feed roller A ...

Page 832: ...B1070 PAPER FEED UNIT PB1060 M440 M441 2 1 5 TRAY MAIN BOARD 1 Paper Feed Tray page 6 Paper Feed Tray 2 Right Cover page 6 Exterior 3 Tray Main Board A x4 x all 2 1 6 PAPER FEED CLUTCH 1 Paper Feed Tray page 6 Paper Feed Tray 2 Right Cover page 6 Exterior 3 Paper Feed Clutch A x1 x2 x1 ...

Page 833: ... PB1060 250 sheets PB1070 500 sheets M440 M441 10 SM 2 1 7 PAPER FEED MOTOR 1 Paper Feed Clutch page 9 Paper Feed Clutch 2 Bracket A with Paper Feed Motor x3 x1 x1 3 Detach the paper feed motor B from the bracket A x2 ...

Page 834: ... PB1060 250 sheets PB1070 500 sheets SM 11 M440 M441 PAPER FEED UNIT PB1070 PAPER FEED UNIT PB1060 M440 M441 2 1 8 PAPER END SENSOR 1 Paper Feed Tray page 6 Paper Feed Tray 2 Bracket A x4 3 Paper End Sensor A x1 Hook ...

Page 835: ...Paper Feed Unit PB1060 250 sheets PB1070 500 sheets M440 M441 12 SM 2 1 9 PAPER FEED SENSOR 1 Paper Feed Tray page 6 Paper Feed Tray 2 Bracket A x4 3 Paper Feed Sensor A x1 Hook ...

Page 836: ...41 PAPER FEED UNIT PB1070 PAPER FEED UNIT PB1060 M440 M441 2 1 10 PAPER SIZE DETECTION SWITCH 1 Paper Feed Tray page 6 Paper Feed Tray 2 Right Cover page 6 Exterior 3 Bracket A with Paper Size Switch x2 x1 x1 4 Detach the paper size switch from the bracket A Hook x2 ...

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Ricoh M160, Service Manual

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