2-47
Confidential
Paper jam at the eject section
<User Check>
• Check that the paper is set in each paper tray correctly.
• Flip over the paper in each paper tray or rotate the paper 180°.
• Adjust each paper guide according to the paper size.
• Check that there is not too much paper set in each paper tray.
• Check that the thickness of the paper is 60 to 163 g/m
2
for the paper tray.
• Flip through the paper and reset it in the paper tray.
Paper jam at the duplex tray
<User Check>
• Flip over the paper in each paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 105 g/m
2
for the duplex tray.
• Flip through the paper and reset it in the paper tray.
• Use paper specified by the manufacturer.
• Check that the paper size is matched to the setting for the duplex printer.
Step
Cause
Remedy
1
Foreign object in the rear of the
machine
Remove the foreign object.
2
Eject actuator coming off
Reattach the eject actuator.
3
Connection failure of the eject
sensor harness
Reconnect the eject sensor harness.
4
Fuser cover attachment failure
Reattach the fuser cover.
5
Eject sensor failure
Replace the eject sensor PCB ASSY.
6
Paper feed motor failure
Replace the paper feed motor.
7
Damaged gears in the paper
feed drive system
Replace the frame L unit.
8
Damaged fuser unit
Replace the fuser unit.
9
Main PCB failure
Replace the main PCB ASSY.
Step
Cause
Remedy
1
Foreign object in the duplex
paper feeding system
Remove the foreign object.
2
Fuser cover attachment failure
Reattach the fuser cover.
3
Back cover failure
Replace the back cover.
4
Duplex tray failure
Replace the duplex tray.
5
Main PCB failure
Replace the main PCB ASSY.
