T
echnical
B
ulletin
PAGE: 1/2
Model:
Taurus C1/P1 (D074/D075/M044)
Date:
12-Nov-2012
No.:
RD074093
Subject:
Notes on De-curl unit Jam Removal
Prepared by:
K. Tsutsui
From:
1
st
PP Tech Service Sec., PP Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety
Other (
)
Tier2
General
Cases have been reported from the field concerning paper jams that occur at the exit area
of the mainframe (De-curl unit), which could result in tearing up the paper when attempting
to remove the jammed paper by pulling out the left drawer unit, along with the possibility of
leaving torn pieces of paper inside the unit.
This bulletin provides information on the recommended actions when encountering such
jams.
Recommended Action
If the jammed paper cannot be removed by turning the knob and delivering the paper to
the peripheral connected downstream of the De-curl unit, turn the knob in the opposite
direction so that the jammed paper is pulled back into the mainframe.
In order to do so, it is recommended to replace the present guide plate with the modified
guide plate (p/n: D0744610).
A new decal (p/n: D0744549) should also be attached to the inner cover around the De-
curl unit.
NOTE
Attach the decal ONLY when the guide plate has been replaced with the modified guide
plate. Turning the knob in the opposite direction with the original guide plate installed
could cause the paper to jam and the PTFE sheet could peel off.