Ride1up Cafe Cruiser, Owner'S Manual

Page 1: ...For the most up to date documents bike models additional information instructional videos and more visit us at Ride1UP com E bike Owner s Manual Model Cafe Cruiser ...

Page 2: ...THE NUMBER STAMPED ON THE FRONT OF YOUR HEAD TUBE Thank you for purchasing a Ride1UP Cafe Cruiser e bike This manual contains important safety performance maintenance information Please take a moment to read the manual and review our instructions before start riding keep the manual for the future reference Need service or support Visit our website https ride1up com bike support for quick answers o...

Page 3: ...nued 7 1 7 Notable Bike Parts 7 2 What s in the Box 8 3 Installation Steps Assembling Your Bike 9 3 1 Front Wheel Assembly 9 3 2 Saddle Seat Post Assembly 10 3 3 Seat Clamp Assembly 10 3 4 Pedal Assembly 11 3 5 Detailed Torque Settings 11 3 6 Adjust Derailleur and Shifter 11 3 7 Test and Adjust Front and Rear Brakes 12 4 Battery Connection Removal 13 5 E bike Basics Care 14 5 1 E bike Basics 14 5 ...

Page 4: ...MPH 19 8 3 Screen Display Settings 19 8 4 Symbols Explained 20 8 5 Reset to Default Settings 20 9 Error Code Troubleshooting 21 9 1 Error Codes Source of the Error 21 10 Warranty Information 22 10 1 How to Handle Warranty Claims 22 IMPORTANT READ ALL INSTRUCTIONS BEFORE USE RETAIN INSTRUCTIONS FOR FUTURE REFERENCE WARNING Basic safety precautions should always be observed when using an electrical ...

Page 5: ... to ride this e bike Your e bike is designed for a maximum permitted overall weight rider cargo passenger of 300lbs Your bike must be inspected or assembled by someone experienced with bike mechanics prior to use Proper assembly and inspection of all nuts and bolts are vital for safety and for your warranty coverage as damages due to improper assembly are not covered under warranty Improper assemb...

Page 6: ... tires After an accident or crash you must take your e bike to a bike repair specialist to make sure that it is safe to ride Be aware that damage may not be visible Failure to do this may result in serious injury Any form of crack scratches or change of coloring in highly stressed areas indicate that the life expectancy of the part has been reached and it should be replaced immediately 1 6 Additio...

Page 7: ...urface is comprised with ice snow water sand or anything else that could cause a loss of traction Failure to follow this rule may result in serious injury and or death Keep your e bike and packaging away from children Lithium Ion batteries can be extremely dangerous if stored or used improperly Please learn proper care of your battery at http batteryuniversity com Damage to your lithium battery fr...

Page 8: ...eos And more visit us at Ride1UP com 8 2 What s in the Box Figure 1 Bike frame bike box saddle additional box of parts Figure 2 front wheel axle skewer stem and handlebars all zip tied together and padded Figure 2 Saddle and separate box with saddle fender pedals charger and toolkit 1 2 ...

Page 9: ...brake pads Do not force it Figure 1 Place the front wheel axle onto the fork dropouts Figure 2 Install the quick release skewer The narrow part of the cone springs should face inward Figure 3 Rotate to tighten and then hand tighten the axle skewer quick release arm Line up the disc rotor to make sure there is space on each side so they don t rub Then make sure the wheel is secure Figure 4 WARNING ...

Page 10: ...mum insertion point Figure 5 6 Adjust the suitable height and rotate the clamp to tighten and then shut it Figure 7 3 3 Seat Clamp Assembly Slide saddle into seat post clamp Using the provided hex wrenches tighten the bolts to 14 nm of torque unless otherwise marked on the seat post The seat post angle is adjustable Ensure each bolt is correctly torqued If left loose or over tightened a seat post ...

Page 11: ...ANK ARM 3 5 Detailed Torque Settings Saddle Clamp Bolts 14nm unless otherwise marked on seat post Crank Arms 39nm pre installed Handlebar Clamp 5 7nm unless otherwise marked on stem Tighten evenly in a cross pattern so the gap at each bolt is the same 3 6 Adjust Derailleur and Shifter Rear derailleurs have 3 adjustment screws 2 are the high and low limit screw plus the barrel adjuster at the derai...

Page 12: ...ront and rear brake You can then adjust them as needed How you install the front wheel and brake caliper can affect whether the disc brakes rub when first assembling After assembly you may need to adjust the front and rear brake Look in line with the brake pads and slowly tighten the quick release axle while ensuring the rotor stays in the exact middle between the pads The disc rotor is one of the...

Page 13: ... damaging the battery With one hand holding the battery in gently rotate the knob to the left or right and carefully use both hands to remove the battery If the knob feels stuck do not force it simply take the weight off of the latch and it will release easily Replace battery with key in the same position then turn key to lock Charging port is on the right side of the battery at the top of the dow...

Page 14: ...e bike will accelerate Turning it on and off as described above will minimize the chance of the bike accelerating unintentionally The button increases pedal assist and the button decreases pedal assist and can be set to off if you press the button when on low The headlight is turned on by holding down the button The throttle and pedal assist can be used simultaneously You can turn the pedal assist...

Page 15: ...nders If you are experiencing rubbing or rattling fenders this can be fixed Firstly the front fender tab that attaches to the fork can be mounted on the back to provide more spacing or the front for a tighter fit The fender arms are also malleable and sometimes need to be bent with the wheel off to be centered with the wheel 5 3 b Bent Derailleur Hanger Before your first ride it is very important ...

Page 16: ... 6 1 d EBS Electronic Brake Shut Off Another possible cause is that the electronic brake shut off sensors are firing when they shouldn t be This can happen typically when there is damage to the brake levers or the cables themselves causing a miscommunication with the internal controller The best way to identify this issue is to unplug these cables from the internal controller and test You can find...

Page 17: ... unit located on the handlebars Your battery must be charged in an ambient temperature on a non flammable dry surface away from any sources of heat humidity or flammable materials Also it must not be covered If you ever see a spark while charging your battery Please inspect the charging port of the battery and the tip of the charger Please contact Support Ride1UP com and share pictures Follow the ...

Page 18: ...ave it plugged in It is best to leave it charged to 80 but unplugged The button on the top of the battery works as a charge gauge It is not an on off button When riding always plug the charger port with the rubber cover If moisture gets in the battery can be destroyed Everyone is encouraged to learn a little bit more about the basics of lithium ion battery care and proper treatment For extended li...

Page 19: ...f the e bike system hold the MODE button for 2 seconds To turn the headlight on off hold the button When parking the e bike for more than 10 minutes the e bike system switches off automatically 8 2 LCD KM H to MPH To change from KMH to MPH and adjust other settings turn on the display press and hold the and button together for 2 seconds This will open the display s initial menu Tap the m button tw...

Page 20: ...fault value is N To access recover default settings hold both the UP and MODE button for 2s and press the UP DOWN button to choose Y or N again N means do not recover default settings Y means that it will recover default settings When it is Y hold the MODE button for 2s to recover default settings the display shows DEF 00 at the same time and then returns to a general display state Recover Interfa...

Page 21: ...ayed cable 23 Motor Sensor Check the cable that connects the rear hub motor to the rest of the system and make sure it is free from grit or contaminants and is firmly connected This error might appear if you don t reconnect the cable after removing the rear wheel for example after changing a flat tire or transporting your bike in the trunk of a car At least one of the motor wires has been damaged ...

Page 22: ...he components that are covered are Frame Fork Saddle Stem Headset Tires Battery Derailleur Shifters Brakes Hubs Freewheel or Cassette Chain Internal Controller Display Grips and Motor 10 1 How to Handle Warranty Claims In the event the E Bike is damaged during shipping we will file a claim with the shipping company for major damage and send a replacement part when necessary Minor scratches to comp...