RidgeWave 6900 4G/LTE Outdoor Router
11
Troubleshooting
1. None of the LEDs are on when you turn on the Router.
Check the connection between the adapter and the router. If the error persists, you may have
a hardware problem. In this case you should contact technical support.
2. You have forgotten your Router login and/or password.
Try the default login and password, please refer to User Manual or consult with your Internet
Service Provider. If this fails, you can restore your router to its factory settings by holding the
Reset button on the back of your router for 6 seconds or more.
*This username / password may vary
by different Internet Service Providers.
3.
Can’t ping any PCs on the LAN.
Check the LAN(PoE) LED on the Router. The LED should be on for the port that has a PC
connected. If it is off, check the cables between your Router and the PC. Make sure you have
uninstalled any software firewall for troubleshooting. Verify that the IP address and the subnet
mask are consistent between the router and the workstations.
Product Support and Contact Information
Most problems can be solved by referring to the
Troubleshooting
section in the User Manual
.
If
you have other inquiries or need further technical support, please contact with your Internet
Service Provider or visit us at
www.bectechnologies.net
.
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Summary of Contents for BEC 6900
Page 1: ...Quick Start Guide BEC 6900 4G LTE Outdoor Router ...
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