Riello UPS Sentinel RT 10000 VA ER, User'S Operation Manual

Page 1: ...User Operations Manual Sentinel RT True Online UPS System 6000 VA 6000 VA ER 10000 VA 10000 VA ER ...

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Page 3: ...ng the environmental aspects All our products pursue the objectives defined in the environmental management system developed by the company in compliance with applicable standards No hazardous materials such as CFCs HCFCs or asbestos are used in this product When evaluating packaging the choice of material has been made favouring recyclable materials For correct disposal please separate and identi...

Page 4: ...e UPS is not connected to an AC supply In accordance with safety standard EN IEC 62040 1 installation has to be provided with a Backfeed Protection system as for example a contractor which will prevent the appearance of voltage or dangerous energy in the input mains during a mains fault There is no standard backfeed protection inside of the UPS Please isolate the UPS before working according to Di...

Page 5: ...IEC EN 61000 4 2 Level 4 RS IEC EN 61000 4 3 Level 3 EFT IEC EN 61000 4 4 Level 4 SURGE IEC EN 61000 4 5 Level 4 CS IEC EN 61000 4 6 Level 3 Power frequency Magnetic field IEC EN 61000 4 8 Level 4 Low Frequency Signals IEC EN 61000 2 2 Warning This is a product for commercial and industrial application in the second environment installation restrictions or additional measures may be needed to prev...

Page 6: ...N 17 TOWER VERSION WITH BATTERY PACK AND TRANSFORMER BOX 18 RACK VERSION 19 POWER CONNECTION 20 USE 25 CONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 25 SWITCHING ON FROM THE MAINS 25 SWITCHING ON FROM THE BATTERY 25 SWITCHING OFF THE UPS 25 DISPLAY PANEL MESSAGES 26 UPS STATUS MESSAGES 26 MEASUREMENT DISPLAY AREA 27 LCD CONFIGURATION 28 SETTING ITEMS 28 ADDITIONAL FUNCTIONS 30 SOFTWARE 32 MONITO...

Page 7: ...7 COMMUNICATION PORTS 34 RS232 CONNECTOR 34 COMMUNICATION SLOT 34 TROUBLESHOOTING 35 ALARM CODES 37 LOCK 38 TECHNICAL DATA 39 ...

Page 8: ...tery powered operation time please choose ER models and change the battery charger current via LCD display when adding multiple battery pack s in series for extended runtime Connecting with the transformer box the output voltage is converted from 230Vac to 120Vac This family was designed with versatility in mind allowing for installation in both tower and rack positions The following shows how the...

Page 9: ... terminal Line Neutral RS 232 communication port Cooling fan USB communication port External maintenance bypass switch port Remote control terminal board Dry contacts communication port Output terminal Line Neutral Extractable rotatable display plate Output ground Release slits ...

Page 10: ... level indicator ON MUTE button Configuration area OFF ENTER button Maintenance request Regular operation Timer Mains operation Measurement display area Battery operation Stand by alarm Load powered by bypass EnergyShare Battery charge indicator ...

Page 11: ...efore necessary to take great care of ensure that the battery voltage of the BATTERY PACK is the same as the voltage permitted by the UPS Several Battery Packs can be connected in series to achieve a longer extended runtime Battery expansion connector Battery isolator TRANSFORMER BOX The TRANSFORMER BOX contains step down transformer to convert output voltage from 230Vac to 120Vac in some output s...

Page 12: ...ker 240V 30A Output circuit breaker 240V 30A Output circuit breaker 120V 20A Output circuit breaker 120V 20A 5 20R output receptacles 5 20R output receptacles L14 30R output receptacles L14 30R output receptacles Optional load output connection Input to UPS output Output circuit breaker ...

Page 13: ...nts The standard model will include one UPS one transformer box and one battery pack The long run ER model will only include one UPS and one transformer box The package must contain UPS UPS Support feet USB cable User manual and software download card Handles for rack installation Handle screws Cable glands ...

Page 14: ...ck installation Handle screws Support feet extend plates Metal plates TRANSFORMER BOX Transformer box Cable glands Handle screws Metal plates UPS to Transformer box output cable Handles for rack installation Support feet extend plates Temperature signal cable ...

Page 15: ...atteries is between 20 and 25 C The actual operating life of the batteries is 5 years on average with an operating temperature of 20 C If the operating temperature reaches 30 C the operating life is halved This is a category C3 UPS product In a commercial and industrial application in the second environment installation restrictions or additional measures may be needed to prevent disturbances BATT...

Page 16: ...configured in order to update the nominal capacity value total Ah UPS s internal batteries external batteries through LCD panel setting Please refer to setting program 9 Battery total AH setting in Configuring the UPS parameters section The battery pack must only be installed while the UPS is switched off and disconnected from the mains power supply Note After complete the settings please turn off...

Page 17: ...TIONS MAKE SURE THAT THE UPS IS COMPLETELY SWITCHED OFF AND NOT CONNECTED TO THE MAINS POWER SUPPLY OR TO ANY LOAD Once removed from the packaging the UPS is already preset for installation in the tower configuration To complete the configuration simply mount the UPS on the two support feet Each leg consists of two parts connecting to each other at joints To put a leg together proceed as shown in ...

Page 18: ...ERY PACK IS DISCONNECTED FROM THE UPS FROM ANY OTHER BATTERY PACKS AND WITH THE BATTERY ISOLATOR OPEN For the battery pack and transformer box version each foot is composed of five parts two supports and three extension Assemble two feet as indicated in the figure below Slide the UPS the battery pack and the transformer box into the two supports For any additional battery packs repeat the sequence...

Page 19: ...ly pull it away from its position just enough to be able to rotate it ATTENTION The panel must be moved carefully DO NOT ATTEMPT IN ANY WAY TO REMOVE THE PANEL FROM THE UPS Rotate the panel 90 counter clockwise and reinsert it carefully into the special housing At this point with the UPS Battery Pack or Transformer Box in the horizontal position secure the handles using the screws provided as show...

Page 20: ... the mains switch in the building before installation 3 Turn off all the connected devices before connecting to the UPS 4 Prepare wires based on the following table Model Wiring spec AWG Input Output Battery Ground CSDH6K0GA3 6 6 8 6 CSDHK10GA5 4 4 8 4 NOTE 1 The cable for CSDH6K0GA3 should be able to withstand over 40A current It is recommended to use 6AWG or thicker wire for safety and efficienc...

Page 21: ...crewdriver to remove the screw that secures the terminal block cover Remove the cover Retain the cover and screw Attach the cable gland to the panel For standard battery pack there are one DC breaker to disconnect the battery pack and the UPS But for other external battery pack make sure a DC breaker or other protection device between UPS and external battery pack is installed If not please instal...

Page 22: ...urrent spec color position connection and conductance reliability should be checked carefully Make sure the utility input output wiring is correct The wire current spec color position connection and conductance reliability should be checked carefully Make sure the L N site is correct not reverse and short circuited TRANSFORMER BOX ELECTRICAL INSTALLATION Output of the UPS should be connected to th...

Page 23: ...nsformer box will be connected Be absolutely sure there is no power Verify that the output circuit breaker is in the OFF position Three output configurations and the wiring is listed as below Option 1 Connect L1 and N to get 120V output Option 2 Connect L2 and N to get 120V output Option 3 Connect L1 and L2 to get 240V output Do not overload the transformer box For 120V output voltage the output o...

Page 24: ...24 Transformer box with UPS and battery pack in Tower version Battery cable UPS to transformer box output cable Temperature signal cable ...

Page 25: ...here must be a beep every 4 seconds 3 When power is reconnected the UPS must go back to operating from the mains SWITCHING ON FROM THE BATTERY 1 Press the OFF Enter button to set up the power supply for the UPS UPS will enter to power on mode After initialization UPS will enter to No Output mode then to turn on the UPS and the buzzer will beep once 2 Press and hold the ON Mute button for 3 seconds...

Page 26: ...his condition the UPS emits an acoustic signal beep at regular 4 second intervals Flashing Low battery pre alarm Indicates that battery autonomy is coming to an end In this condition the UPS will sound every 2 seconds Fixed Indicates that the loads connected to the UPS are powered by the bypass Dynamic Indicates the estimated percentage charge of the batteries Dynamic Indicates the percentage of l...

Page 27: ...e examples are shown below GRAPHIC EXAMPLE 1 DESCRIPTION GRAPHIC EXAMPLE 1 DESCRIPTION Mains voltage Total battery voltage Mains frequency Applied load percentage UPS output voltage Current absorbed by the load Output voltage frequency Temperature of the electronics cooling system inside the UPS Residual battery autonomy Mains current Battery charge percentage Battery current Fault Alarm 2 the cor...

Page 28: ...s in the option level or exit the setting mode when it s in the setting item level SETTING ITEMS 1 Output voltage setting Interface Description and Possible configurations Parameter 2 Output voltage You may choose the following output voltage in parameter 3 208 Presents output voltage is 208Vac 220 Presents output voltage is 220Vac Default 230 Presents output voltage is 230Vac 240 Presents output ...

Page 29: ...rved Interface Description and Possible configurations Reserved 8 Autonomy limitation setting Interface Description and Possible configurations Parameter 2 Set up backup time on battery mode for 000 999 Set the maximum backup time from 0min to 999min UPS will shut down to protect battery after backup time arrives DIS Disable battery discharge protection and backup time will depend on battery capac...

Page 30: ...ASS Using the Manual Bypass feature the UPS can be switched to bypass In this condition the load is powered directly by the input mains any disruption in the mains directly affects the load CAUTION BEFORE CARRYING OUT THE FOLLOWING SEQUENCE OF OPERATIONS ENSURE THAT THE UPS S INPUT AND OUTPUT FREQUENCY COINCIDE AND THAT THE UPS IS NOT OPERATING FROM THE BATTERY Attention even when the UPS is switc...

Page 31: ...control is opened and the UPS goes into stand by mode and the load is completely disconnected Attention before restarting the UPS reset the stop device The circuitry of the remote control terminal board is self powered with SELV circuits Therefore an external voltage supply is not required When a contact is closed a maximum current of 15mA circulates All connections with the remote control termina...

Page 32: ...ull display of the status of the UPS via USB or RS232 For a list of possible configurations available to the user refer to the UPS Configuration paragraph INSTALLATION OPERATIONS 1 Connect one of the UPS s communication ports to one of the PC s communication ports using the cable supplied 2 Follow the installation instructions shown within the software manual which can be located in the ViewPower ...

Page 33: ...bled Disabled Output frequency Selects the nominal output frequency when converter mode enable 50Hz 50 Hz 60 Hz ECO mode ECO mode enable or disable Disabled Enabled Disabled Bypass when UPS is off Bypass when UPS is off enable or disable Enable Enabled Disabled Autonomy limit Maximum battery operation time Disabled Disabled complete battery discharge 1 999 minutes in 1 minutes steps Battery AH Bat...

Page 34: ...2 TXD 3 RXD 5 GND COMMUNICATION SLOT The UPS is equipped with an expansion slot for optional communication cards see figure on right which allows the device to communicate using the main communication standards Some examples Ethernet network card with TCP IP HTTP and SNMP protocols MODBUS protocol converter card Card with relay isolated contacts To check the availability of other accessories visit...

Page 35: ...n on the front panel to power the loads NO CONNECTION TO THE LOAD Check the connection to the load THE UPS IS OPERATING FROM THE BATTERY DESPITE THE PRESENCE OF MAINS VOLTAGE THE INPUT VOLTAGE IS OUTSIDE THE PERMITTED TOLERANCE RANGE FOR MAINS OPERATION Problem with the mains Wait until the input mains voltage returns within the tolerance range The UPS will automatically return to mains operation ...

Page 36: ... ONE OF THE FOLLOWING CODES L04 L13 L20 L21 L40 L43 L50 L53 L61 L62 L63 L64 L65 L77 THE UPS IS MALFUNCTIONING If possible disconnect the power to the load switch the UPS off and back on again if the problem occurs again call the support centre THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES F79 L78 THE TEMPERATURE OF THE DISSIPATORS INSIDE THE TRANSFORMER IS TOO HIG...

Page 37: ...on the display FAULT and or LOCK Warning Alarms these are more critical problems than anomalies because if they persist they could cause the UPS to lock in a very short time CODE DESCRIPTION A62 Battery unconnected F04 Over temperature F50 Overload F60 Overcharge F68 Low battery F69 Fan failure F70 Charger failure F74 Locked in bypass after overload 3 times in 30min F75 Cover of maintain switch is...

Page 38: ... bank under voltage L21 Capacitor bank over voltage L40 Inverter over voltage L43 Inverter under voltage L50 Overload L53 Inverter short circuited L61 Bus unbalance L62 Inverter soft start failure L63 Negative power fault L64 Battery SCR short circuited L65 Battery SCR short circuited L68 Inverter relay short circuited L69 Charger short circuited L71 CAN communication fault L72 Inverter over curre...

Page 39: ... On Battery mode Overload load 130 Warning transfer to bypass mode after 1s 0 5s On line mode Fault transfer to Shut down mode immediately On Battery mode Short circuit current Bypass line not avaliable Icc 3 In x 100ms 1 2 In x 4s OTHER DATA Earth leakage current L ground N ground mA 5 Note the UPS generates an earth leakage current The customer have to ensure that the sum of the UPS and load ear...

Page 40: ...tions are subject to change without further notice UPS MODELS 6KVA ER 10KVA ER INPUT Nominal voltage Vac 208 220 230 240 1Φ 1W N PE Maximum operating voltage Vac 300 Input threshold Maximum 300 Vac Minimum 176 Vac load 100 110Vac load 60 Nominal frequency Hz 50 60 BATTERY Nominal voltage Vdc 240 240 Recharge current A 1 2 3 4 Default 1A OUTPUT Nominal voltage 1 Vac Selectable 208 220 230 240 Frequ...

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