26
LOCATING FAULTS
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
The ON/OFF button was not pressed
right down.
Press the ON/OFF button
correctly.
The UPS will not
switch on
UPS failure
Call technical support
Loose power cable
Check that the power cable is firmly
connected to the mains outlet
Burnt mains fuse
Replace the fuse
Line voltage too high, too low or black
out
Normal condition
UPS always in battery
mode
UPS failure
Call technical support
Battery not fully charged
Charge the UPS for at least 6 hours
Duration of the back-
up battery too short
Battery is damaged
Replace the battery, call technical
support
Continuous audio alarm
Overload
Disconnect non-essential loads
Red Battery Failure
LED on
Battery failure
Replace the battery, call technical
support
Should problems or malfunctions occur that are not listed above, or if the above operations cannot be
performed, call technical support giving full details of any problems.
STORAGE
Storage Conditions
The UPS must be stored with a fully charged battery in a horizontal position and covered in a cool, dry
environment. Prior to transfer to the warehouse, the UPS should be charged for at least 6 hours, then turned
off and all cables removed.
Long-term storage
For prolonged storage in environments where the temperature varies between –15 and +20
°
C, charge the
UPS battery every 12 months.
For prolonged storage in environments where the temperature varies b20 and +30
°
C, charge the
UPS battery every 6 months.
For prolonged storage in environments where the temperature varies b30 and +45
°
C, charge the
UPS battery every 3 months.
