RIKA Memo, Operating Manual

28

11. WARNINGS AND ERROR MESSAGES

If a malfunction occurs, the main menu is switched to and the malfunction is displayed in marquee. The malfunction is acknowledged by pressing  

 for at least 

2 seconds.

The button must be depressed until the change in the operating status appears on the display.

Note

If error messages recur directly, customer service is to be notified immediately. In the case of error messages that pose a safety risk, burnback and flue gas 

flap is activated and the stove is automatically switched off

Display

Malfunction designation

Cause / remedy

STB >I/O<

Safety temperature limiter is activated

Establish cause of activation; eliminate this and reset using reset button 

directly at STB. The error message must then also be acknowledged. 

Only with cooled stove.

NO PELLETS >I/O<

No pellets in container

May also occur on first start (first filling). Check whether there are 

sufficient pellets in the container and re-start unit after acknowledging 

malfunction.

- Screw conveyor blocked

- Flame sensor sleeve dirty

- Chimney draught too great

FAN DEFECT >I/O<

Flue gas blower defective

Acknowledge the error message.

FLAME SENSOR

DEFECT >I/O<

Flame sensor defective

Acknowledge the error message.

ROOM SENSOR SIGNAL LOST 

>I/O<

Rika room sensor reception defective

Transmission between the transmitter and receiver has been lost.

If the error message appears again immediately after re-starting the 

device, it means either the battery is flat or the component is defective.  

SERVICE >I/O<

Pellet amount for cleaning and maintenance 

exceeded

Acknowledge the message and perform cleaning or maintenance 

procedures  (see CLEANING AND MAINTENANCE) durchführen.

CALL SERVICE MOTOR

Pellet backlog

Overfilling of the combustion cavity with a subsequent backlog of 

pellets in the drop chute has been detected. 

The error message can be acknowledged by pressing the  

MENU

 and 

 button simultaneously (held until the error message disappears). 

DOOR OPEN >I/O<

Door open

Check to make sure the door is closed and that the door contact 

switch engages.

(The DOOR OPEN message doesn‘t need to be acknowledged; the 

display will disappear when the door is closed.)

AUGER-PMSM

DEFECT >I/O<

Screw motor defective

Acknowledge the error message.