|13
EN
12
Error
ERROR #11
BURNBACK AND
FLUE GAS FLAP
FLUE GAS FLAP
OPEN
ERROR #11
ERROR #12
FAN
DEFECT
No.
#11
#11
#12
Meaning
Burn-back flap and flue gas flap are not
in heating position.
The flue gas flap is not in heating
position.
Prescribed speed of the flue gas fan is
not reached.
Solution
Quit error message and enable
burn-back flap and flue gas flap.
Close flue gas flap and quit error
message.
Quit error message.
Error
ERROR #13
NOT ENOUGH
LOW PRESURE
ERROR #14
STOVE
OVERHEATED
No.
#13
#14
Meaning
The pressure ratio between installation
room and firebox does not allow further
operation.
Heat accumulation inside the appliance due to insufficient convection.
Solution
Quit error message and check the stove
for tightness (firebox door, cleaning lid),
disturbing factors in the installation
room (kitchen hood, windows closed,...),
as well as the flue.
Allow the stove to cool down and disconnect it from the mains. Check if all
convection air openings are free.
Depending on model:
- unblock / press the safety temperature limiter on rear side of stove.
- check the operation of the convection air fan in the CONTROL MODE
state.
Error
ERROR #15
COMM. DISCHARGE
BOARD
ERROR #16
COMM. INSERTION
BOARD
ERROR #17
COMM. AIR FLAPS
BOARD
No.
#15
#16
#17
Meaning
The discharge motor cannot be
actuated properly.
The insertion motor cannot be actuated
properly.
The air flaps cannot be actuated
properly.
Solution
Allow stove to cool down. Interrupt
power supply for about 10 sec.
Allow stove to cool down. Interrupt
power supply for about 10 sec.
Allow stove to cool down. Interrupt
power supply for about 10 sec.
Error
STOVE NOT IN
END POSITION
ERROR
#18
TOUCH DISPLAY
DOES NOT RESPOND
ERROR
#19
ERROR #20
COMM. MAINBOARD
No.
#18
#19
#20
Meaning
The mechanical pull-out lock of the
stove insert is not in (horizontal)
operating position.
Touchscreen is distorted. No further
entry is possible.
Connection to touch display is inter-
rupted.
Solution
Please check the safety lever of the
mechanical pull-out lock for correct
position and secure the stove.
Please contact the customer service.
Allow stove to cool down. Interrupt
power supply for about 10 sec.
