Rinnai New Zealand
Compact Op/Install Manual: 10170-C 02-09
7
Customer Information - General
Hearths
A hearth is not necessary but can be used for decorative
purposes or protection of sensitive flooring if required.
Some general guidelines when installing a hearth such as
in an existing masonry fireplace.
It must not obscure the front of the fire
The bottom of the appliance must be level with the
top of the hearth so there is a continuous level
Size should be at least the width and depth of the fire
Remember to adjust the dimensions of the cavity to
allow for the hearth
In some instances an increase in hearth is desired. For the Timberflame range this may affect
aesthetics. The increase in hearth height may cause you to look directly into the vents where
the wiring is visible instead of the flame profile.
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Ensure continuous level
Adjust dimensions of cavity to
allow for the hearth
Maintenance and servicing
Maintenance
your heater needs very little maintenance to keep it looking good. All parts of the heater
can be cleaned using a soft, damp cloth and mild detergent. Do not use solvents and do not
attempt to clean the heater while it is hot or operating.
Servicing
Rinnai has a service and spare parts network with personnel who are fully trained and
equipped to give the best advice on your Rinnai appliance. If your appliance needs
servicing, please call Rinnai (0800 746 624) and select option 1 for a service centre in
your area.
For reliable operation Rinnai Flame Fires should be serviced every 2 years (including inspection
of the flue system). If they are in a particularly dusty environment or subject to excess lint,
for example dog hair or where there are newly laid carpets then annual servicing would be
beneficial.
Regular servicing is not covered by the Rinnai warranty.
Do not attempt to carry out any service work other than that mentioned in the troubleshooting
section. If you have any other faults or problems, please refer to your installer or call Rinnai.
