Rinnai 560 PTR, Operating And Installation Instructions

Fault Finding

Once you have checked the following, you may find that there are no faults.
Before requesting any repairs, check the following points once again.

Check the following:

Cause

Check Points

Refer to

page

Does not operate when "Heating"
button is pressed.
(ON/Combustion indicator does not
illuminate green.)

•

Is the power point inserted into the power point securely?

•

Have any household fuses melted or breakers cut off?

•

Has there been a power failure?

•

Is the Lock set?

86

-
-

89

Does not ignite.  (ON/Combustion
indicator does not illuminate red.)

•

Is the room gas valve completely open?

•

Is there any air remaining in the gas pipes (strengthened gas hose)?

•

Is the micro-computer meter activated?

87
87

ø

1

The flame goes out during use.

•

Is there any dust blocking the air filter? (Is the filter indicator flashing?)

•

Is the air outlet being blocked?

•

Is the micro-computer meter activated?

90
86

ø

1

Does not warm sufficiently.

•

Is the room temperature set too low?

•

Are any windows or doors in the room open?

•

Is the room gas valve completely open?

•

Are there any objects placed within 60cm of the front of the unit?

87

-

87
86

Heater

There is a gas odour

•

Is the strengthened gas hose connected properly?

•

Is the strengthened gas hose damaged?

87
87

Does not operate when "Purif"
button is pressed.
(Dust indicator does not illuminate
green.  Fan does not rotate.)

•

Is the power point inserted into the power point securely?

•

Have any household fuses melted or breakers cut off?

•

Has there been a power failure?

•

Has the Primary Filter come loose?

•

Is the Child Lock set?

-
-
-

25
12

The dust indicator stays red and
does not change.

•

Is the air dirty?

The dust indicator does not
illuminate red, even when taking in
smoke.

•

Change the location of the unit. Or, turn the "Boost" operation ON.

•

Is the unit installed in a room that has a greater volume than specified for
the unit?

•

Is the dust sensor dirty?

20

30
27

Air Purifier

Does not pick up odours and smoke,
etc. well.
The unit becomes very noisy.

•

Is the filter cartridge dirty?

(Clean the filter cartridge.  If there is no change, then replace the filter
cartridge with a new filter.)

25

ø

1 Contact your local gas agent.