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Rinnai 17 

Split AC OM

SERVICE MAINTENANCE SCHEDULE - NON DUCTED AIR CONDITIONING SYSTEMS

Your Rinnai Air Conditioning System should be maintained annually after the date of installation by a qualified 

licensed technician in accordance with the Schedule below. Failure to do so during the product warranty period 

may void your warranty. This periodic service and maintenance will prolong the useful life of the unit, and help 

keep it running safely and at optimum efficiency.

Date

 

of

 

Installation

 

  

/

           

/

Installed

 

By:

Service

 

Year

 

1

2

3

4

5

6

Service

 

Date

  

/

           

/

  

/

           

/

  

/

           

/

  

/

           

/

  

/

           

/

  

/

           

/

Service

 

Company

 

/

 

Technician

Ambient

 

Temperature

 

at

 

CDU

 

(°C)

Wiring,

 

Electrical

 

connections

Fan

 

Motors

 

Capacitors

 

(if

 

applic)

Printed

 

circuit

 

boards

Outdoor

 

unit

 

clearances

Outdoor

 

unit

 

condensate

 

tray

Outdoor

 

unit

 

condensate

 

drain

Outdoor

 

unit

 

fixing

Indoor

 

unit

 

condensate

 

tray

Indoor

 

unit

 

condensate

 

drain

 

/

 

pump

Refrigerant

 

charge

Refrigeration

 

connections

Fan

 

assemblies

Return

 

Air

 

grille

 

&

 

filters

CONTROLS

Louver

 

operation

Remote

 

operation

Sequence

 

of

 

operation

Return

 

Air

 

Temp

 ‐ 

Cooling/

 

Heating

o

C

o

C

o

C

o

C

o

C

o

C

Outlet

 

Air

 

Temp

 ‐ 

Cooling

 

/

 

Heating

o

C

o

C

o

C

o

C

o

C

o

C

Outdoor

 

unit

 ‐ 

Liquid

 

line

 

pressure

kPa

kPa

kPa

kPa

kPa

kPa

Outdoor

 

unit

 ‐ 

Suction

 

line

 

pressure

kPa

kPa

kPa

kPa

kPa

kPa

Airflow

 

through

 

system

Refrigerant

 

pipework

Safety

 

tray

Wall

 

mounting

CONSUMABLES

 

**

Capacitors

Filters

Batteries

 

(If

 

applic)

Adjusted

 

Part

Cleaned

 

Part

 

Replaced

 

Part

 

Repaired

 

Part

 

Referred

 

to

 

Installer

A

 

C

 

R

RP

RI

*

 

Installation

 

and

 

other

 

field

supplied

 

components

 

are

 

not

 

covered

 

by

 

Rinnai

 

Product

 

Warranty.

 

These

 

include,

 

but

 

are

 

not

 

limited

 

to,

 

control

 

wiring,

 

refrigerant

 

gas

 

and

 

electrical

 

connections

 

to

 

the

 

appliance.

 

These

 

should

 

be

 

inspected

 

as

 

they

 

can

 

affect

 

the

 

performance,

 

reliability

 

and

 

safety

 

of

 

the

 

system.

**

 

Units

 

contain

 

consumable

 

items

 

that

 

may

 

require

 

periodic

 

replacement

 

and

 

are

 

not

 

covered

 

by

 

Rinnai

 

product

 

warranty

 

(e.g.

 

filters,

 

capacitors

 

and

 

batteries)

ACTION

 

CODES

Inspected

 ‐ 

Working

 

Correctly

 ‐ 

No

 

Action

 

Required

ELECTRICAL

MAJOR

 

COMPONENTS

System

 

Operation

 

GENERAL

 

INSTALLATION

RELATED

 

AND

 

3rd

 

PARTY

 

COMPONENTS

 

(NOT

 

RINNAI

 

PRODUCTS)

 

*

TROUBLESHOOTING

Summary of Contents for HINRP20M

Page 1: ...r Conditioner Operation Manual Models System Indoor Outdoor HSNRP26 HINRP26M HONRP26 HSNRP35 HINRP35M HONRP35 HSNRP50 HINRP50M HONRP50 HSNRP60 HINRP60M HONRP60 HSNRP70 HINRP70M HONRP70 HSNRP80 HINRP80 HONRP80 Ref Only HINRP20M Matching Multi System Only ...

Page 2: ...rrent AS NZS 3000 AS NZS 5141 AS NZS 5149 Local Regulations and Municipal Building Codes including local OH S requirements This appliance must be installed maintained and removed only by an Authorised Person For continued safety of this appliance it must be installed and maintained in accordance with the manufacturer s instructions ...

Page 3: ...erature 8 Basic Operation 8 General Maintenance 11 Care Maintenance 11 Cleaning Your Indoor Unit 11 Cleaning Your Air Filter 11 Troubleshooting 13 Common Issues 13 Installation Record Installer Details 16 Installation Record System Details 16 Customer Care Program 16 Service Maintenance Schedule Non Ducted Air Conditioning Systems 17 Warranty 18 Contacts 24 ...

Page 4: ...pening or unpacking this appliance Failure to do so may result in serious injury or product failure DO NOT modify the electrical wiring of this appliance If the control power wiring is damaged or deteriorated then it must be replaced by an authorised person Failure to do so may result in electric shock fire serious injury or product failure DO NOT install the air conditioner on an unstable or non ...

Page 5: ...re operation Further information is available in the OPERATING INSTRUCTIONS INSTALLATION MANUAL and the like Certain levels of refrigerant require minimum room sizes Please ensure that these minimum room sizes are adhered to for standard installations up to 10m pipe length If larger refrigerant charges than standard are used then please consult AS NZS 60335 2 40 to determine the safe minimum floor...

Page 6: ...the appliance off isolate the power supply and contact a service agent DO NOT operate the appliance if it has been submerged into water due to flooding contact a service agent Failure to do so may result in electric shock fire serious injury or product failure This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experi...

Page 7: ...r On Back of Main Filter Some Units Louver Front Panel when Active Clean feature is turned on For Inverter split type fresh defrost run timer Display window Displays temperature operation feature and error codes for 3 seconds when FRESH SWING TURBO ECO or SILENCE feature is turned on when Fresh feature is activated some units for 3 seconds when TIMER OFF is set FRESH SWING TURBO ECO or SILENCE fea...

Page 8: ... C 5 F 75 F 0 C 50 C 32 F 122 F 0 C 52 C 32 F 126 F For special tropical models 0 C 52 C 32 F 126 F For special tropical models 15 C 50 C 5 F 122 F For models with low temp cooling systems To further optimize the performance of your unit do the following Keep doors and windows closed Limit energy usage by using TIMER ON and TIMER OFF functions Do not block air inlets or outlets Regularly inspect a...

Page 9: ...vice access replacement maintenance operations must be carried out by professional staff Set temperature 1hr 1hr Keep running SLEEP Operation Saving energy during sleep Heat mode 1 C 2 F per hour for the first two hours Cool mode 1 C 2 F per hour for the first two hours A guide on using the infrared remote is not included in this literature package Not all the functions are available for the air c...

Page 10: ... air flow To operate your unit manually 1 Open the front panel of the indoor unit 2 Locate the MANUAL CONTROL button on the right hand side of the unit 3 Press the MANUAL CONTROL button one time to activate FORCED AUTO mode 4 Press the MANUAL CONTROL button again to activate FORCED COOLING mode 5 Press the MANUAL CONTROL button a third time to turn the unit off 6 Close the front panel CAUTION The ...

Page 11: ... soft dry cloth to wipe the unit clean If the unit is especially dirty you can use a cloth soaked in warm water to wipe it clean Do not use chemicals or chemically treated cloths to clean the unit Do not use benzene paint thinner polishing powder or other solvents to clean the unit They can cause the plastic surface to crack or deform Do not use water hotter than 40 C 104 F to clean the front pane...

Page 12: ...Use If you plan not to use your air conditioner for an extended period of time do the following Clean all filters Turn on FAN function until unit dries out completely Turn off the unit and disconnect the power Remove batteries from remote control Maintenance Pre Season Inspection After long periods of non use or before periods of frequent use do the following Check for damaged wires Clean all filt...

Page 13: ...ubleshooting Troubleshooting The unit changes from COOL HEAT mode to FAN mode The indoor unit makes noises A rushing air sound may occur when the louver resets its position A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit s plastic parts Both the indoor unit and outdoor unit make noises Low hissing sound during operation This is normal an...

Page 14: ...rest customer service center Provide them with a detailed description of the unit malfunction as well as your model number Troubleshooting Troubleshooting When troubles occur please check the following points before contacting a repair company Problem Possible Causes Solution Poor Cooling Performance Temperature setting may be higher than ambient room temperature Lower the temperature setting The ...

Page 15: ...or heating performance The outdoor temperature is extremely low Use auxiliary heating device Cold air is entering through doors and windows Make sure that all doors and windows are closed during use Low refrigerant due to leak or long term use Check for leaks re seal if necessary and top off refrigerant Indicator lamps continue flashing The unit may stop operation or continue to run safely If the ...

Page 16: ..._______ Serial Number Outdoor Unit ________________________________________________________________ Installation Address ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ CUSTOMER CARE PROGRAM Please ensure you register your product warranty on line at ri...

Page 17: ...Louver operation Remote operation Sequence of operation Return Air Temp Cooling Heating o C o C o C o C o C o C Outlet Air Temp Cooling Heating o C o C o C o C o C o C Outdoor unit Liquid line pressure kPa kPa kPa kPa kPa kPa Outdoor unit Suction line pressure kPa kPa kPa kPa kPa kPa Airflow through system Refrigerant pipework Safety tray Wall mounting CONSUMABLES Capacitors Filters Batteries If a...

Page 18: ...s Hours means 8 30am to 5 00pm Monday to Friday excluding public holidays 7 Operating Installation Instructions means the user manual or other documentation which provides detailed instructions on the proper operation and maintenance of the Product 8 Other Applications means any Product used for purposes other than Residential Light Commercial Applications OtherApplications may include but are not...

Page 19: ...t shall be performed during Normal Business Hours by anAuthorised Service Representative Repair by persons other than anAuthorised Service Representatives may void the Warranty 2 4 Alternatively to clause 2 3 above Rinnai can at its discretion elect to pay you an amount equivalent to the cost of repairing or replacing the Product 2 5 If Rinnai provides you with either the replacement costs or repl...

Page 20: ...to faulty or poor external electrical wiring incorrect or faulty power supply voltage fluctuations over voltage transients or electromagnetic interference inadequate or faulty gas drainage services or water services including water pressure and non potable water d damage problems or failure caused by acts of God fire wind lightning flood storm hail storm fallout vandalism earthquake war civil insu...

Page 21: ...elevant freight charges in transit insurance expenses or travelling costs without written authorisation from Rinnai Rinnai will not reimburse the Purchaser for such costs 6 3 The Purchaser must pay all costs and expenses in respect of a any service call out fee if the Product is not accessible for service b making the Product accessible for service for example restricted access or working at heigh...

Page 22: ...Rinnai 22 Split AC OM NOTES ...

Page 23: ...Rinnai 23 Split AC OM NOTES ...

Page 24: ...call higher from mobile or public phones For further information visit www rinnai com au or email enquiry rinnai com au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your appliance requires service please call our National Help Line Rinnai recommends that this appliance be serviced every 3 years W...

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