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iHeat operation guide: 12063-A 01-13
Limited Warranty
Rinnai warranty summary
IHEAT CENTRAL HEATING SYSTEM
Parts
Labour
Thermostat
3 years
3 years
Heat exchanger
Pump
All other
components
Rinnai Infinity
Refer warranty
statement supplied
with the unit
All terms of the warranty are
effective from the date of
installation of the Rinnai iHeat
system. Proof of installation will be
required.
General warranty terms
Rinnai reserves the right to
make modifications and change
specifications and its parts without
notice.
For the purposes of the Consumer
Guarantees Act 1993, Rinnai only
guarantees the availability of repair
facilities and spare parts for the
express warranty periods recorded
in the Rinnai warranty summary
table.
If the Rinnai iHeat central heating
system is being acquired for
personal, domestic or household
use, this warranty does not limit
any consumer rights or guarantees
that may apply under the
Consumer Guarantees Act 1993.
If the product is being acquired
for the purposes of a business,
the provisions of the Consumer
Guarantees Act 1993 do not apply
and no other warranties (either
express or implied by law) apart
from those stated in this warranty
apply.
Warranty terms and conditions
All terms of this warranty are
effective from the date of
installation. The attending service
person reserves the right to verify
this date.
All Rinnai appliances must
be installed, commissioned,
serviced, repaired and removed
in accordance with the
manufacturer’s instructions, local
regulations, and municipal building
codes by persons authorised by
local regulations to do so.
All appliances must be operated
and maintained in accordance
with the manufacturer’s operating
instructions.
The warranty applies only to the
components supplied by Rinnai.
It does not apply to components
supplied by others, such as,
isolating valves, electrical switches,
pipe work, electrical cables, fuses,
and where applicable components
supplied by others, but not limited
to these.
Where the appliance has not
been sited in accordance with the
installation instructions or installed
such that normal service access is
difficult, a service charge will apply.
If at the discretion of the attending
service person the installation
is deemed illegal or access is
dangerous, service will be refused.
Any work required to gain access
to the appliance will be chargeable
by the attending service person
(for example, removal of walls, or
the use of special equipment to
move components, but not limited
to these).
Where a failed component is
replaced under warranty, the
balance of the original appliance
warranty will remain effective. The
replacement part or appliance
does not carry a new warranty.
Rinnai reserve the right to transfer
functional components from
defective appliances if they are
suitable.
Rinnai reserve the right to have the
installed product returned to the
factory for inspection.
Where the iHeat central heating
system is installed outside the
metropolitan area or further than
40 km from a Rinnai authorised
service centre, travel costs shall be
the owner’s responsibility.
Warranty exclusions
The following exclusions may
cause the warranty to become void
and will result in a service charge
and costs of parts (if required).
-
Accidental damage and acts
of God.
-
Failure due to abuse or misuse,
improper maintenance or
improper storage.
-
Failure due to incorrect or
unauthorised installations.
-
Failure or damage caused by
alterations, service or repair
work carried out by persons
other than a Rinnai service
person or service centre.
-
Where the iHeat has failed
directly or indirectly as a result
of poor water quality outside
the limits specified.
-
Where it is found that there
is no fault with the appliance
and the issue is related to the
installation or is due to power/
gas failure.
-
Where it is found that
the Rinnai Infinity water
temperature has been set to
higher than 75 °C.
-
Subject to any statutory
provisions to the contrary,
Rinnai does not accept:
a. liability for consequential
damage or any incidental
expenses resulting
from any breach of the
warranty.
b. claims for damage to
buildings or any other
consequential loss either
directly or indirectly due
to leaks from the iHeat
system or any other faults.
