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Owner’s Manual

25L and 50L Electric Storage Water Heaters

5

RIN3699    023334    Rev. A

Electrical Connection

This water heater is designed for 
single phase 240V A.C supply only. 
The electrical connection must 
comply with Local Supply Authority 
Regulations and AS/NZS3000.
For models pre-wired with a flexible 
lead, if the supply cord is damaged, it 
must be replaced by the manufacturer, 
its service agent, or similarly qualified 
person in order to avoid hazard. 
For models not pre-wired with a flexible 
lead, connections are made at the 
terminal block inside the water heater, 
and a means for disconnection must 
be incorporated in accordance with the 
wiring rules.
Entry to the connection area is through 
the hole beneath the element cover, 
designed to accept a 20mm conduit. 
The element cover may be removed by 
undoing the two screws on the cover 
and sliding the cover downwards to 
disengage the top edge. Ensure that the 
conduit entry is well sealed to achieve 
correct weatherproofing.

Note:

 This water heater is fitted with 

a thermostat and over-temperature 
energy cut-out. Under no circumstances 
should the water heater be operated 
without both these devices being in the 
circuit. Replacement must be carried 
out only by a qualified electrician or the 
manufacturer.

Danger: 

The operation of the thermal 

cut-out indicates a possibly dangerous 
situation. Do NOT reset the thermal 
cutout until the water heater has been 
serviced by a qualified person. 

Caution:

 Water heater must be filled 

with water before turning on the 
electricity supply.

Electrician:

 Press the reset button on 

thermostat to ensure over-temperature 
cut-out is set.
When supply wiring has been connected, 
supply wires must be kept lower than the 
terminal block.

Summary of Contents for RIN25E24P

Page 1: ...als may change without notice Effective for all 25L and 50L electric storage water heaters manufactured and sold after 1st May 2011 Carefully remove all packaging and transit protection from the heater before installation Dispose of the packaging responsibly using re cycling facilities where they exist Installation Details Owner s Information ...

Page 2: ...ctric Storage Water Heaters RIN3699 023334 Rev A Installation Details 1 Plumbing Connections 3 Electrical Connection 5 Specifications 6 Operating Instructions 7 Safety Information 8 Service Information 9 Troubleshooting 10 Contents ...

Page 3: ...l the relevant Standards Only a licensed person will have insurance protecting their workmanship for 6 years Make sure you use a licensed person to install this water heater and ask for your Compliance Certificate Water Supply Pressure This water heater is designed for direct connection to water supply pressures of 25 50 Litre Models 800kPa Where the mains pressure can exceed or fluctuate beyond t...

Page 4: ...pped with a sacrificial anode accessible through the top cover Allow 50 of the height of the water heater for clearance above to replace the anode We recommend a plinth be installed under the water heater where the water heater is subjected to wet conditions A properly drained overflow tray must be used where property damage could occur from water spillage See AS NZS3500 4 2 for further details Wh...

Page 5: ...d be checked for adequate performance or replaced at intervals not exceeding 5 years or less in areas where local regulations apply Important The PTR Valve and its drain outlet pipe must not be sealed or blocked It is normal for the PTR valve to leak a small amount of water during heating cycles Danger Failure to operate the relief valve easing lever at least once every six 6 months may result in ...

Page 6: ...olating valve non return valve line strainer may be used Expansion valve only required where local regulations demand Union Connection Non return Valve Line Strainer Cold Water Inlet Drain Expansion Valve Isolating Valve Spindle Vertical Inlet Connections Temperature Protection Water heaters can produce very hot water To reduce the risk of scald injury it is mandatory under the requirements of Aus...

Page 7: ...m conduit The element cover may be removed by undoing the two screws on the cover and sliding the cover downwards to disengage the top edge Ensure that the conduit entry is well sealed to achieve correct weatherproofing Note This water heater is fitted with a thermostat and over temperature energy cut out Under no circumstances should the water heater be operated without both these devices being i...

Page 8: ...y L 31 53 Hot Water Delivery L 25 50 Net Weight Empty kg 17 22 Element Sizes kW 2 4 2 4 3 6 Relief Valve Pressure kPa 1000 Temperature C 99 Power Rating kW 10 Country of Origin China Nominal Dimensions 25L 50L Total Height A 452 694 Total Width B 405 405 Outlet Height C 297 524 Inlet Height D 153 158 Electrical Entry E 67 67 A C D E B ...

Page 9: ...otal Dissolved Solids TDS content of the water supply is less than 2500 mg L In areas where the TDS exceeds 600mg L it is possible that the magnesium alloy anode supplied in the heater may become over reactive To alleviate this the magnesium alloy anode should be replaced with an aluminium alloy anode available from your local Rinnai supplier Water can also be very corrosive the measure of this is...

Page 10: ...lectrical cover is removed Open the PTR Valve for approximately 10 seconds by lifting the lever on the valve to ensure water is relieved to waste through the relief drain pipe Lower lever gently and check that it closes correctly The PTR Valve must not be tampered with or removed The water heater must not be operated unless this valve is fitted and in working order The PTR Valve should be checked ...

Page 11: ...ater conditions it is recommended that you carry out a more frequent check of your anode s condition refer Operating Instructions Water Quality Flush the water heater by doing the following i Turn off the power ii Turn off the cold water supply to the water heater at the isolating valve iii Gently operate the easing lever on the Pressure Temperature Relief Valve to release the pressure in the wate...

Page 12: ...f time If it is not possible to adjust water usage patterns an inexpensive flow control valve can easily be fitted to the shower outlet Consider that during night time heating the time taken to heat the tank can take longer so you may find that the tank has not fully recovered from a period of heavy usage the previous evening Consider that often the hot water usage of showers washing machines and ...

Page 13: ... for a few seconds then release gently This may dislodge a small particle of foreign matter and rectify the fault Steady flow PTR more than 20L per day This may be caused by excessive water supply pressure a faulty Pressure Temperature Relief Valve or a faulty thermostat Turn off the electricity supply and contact Rinnai High Electricity Bills Is the Pressure Temperature Relief Valve discharging t...

Page 14: ...Under this warranty Rinnai will repair or replace the component or hot water unit free of charge except for certain transport or travelling time costs which may be payable by the owner under clause 9 below The decision to repair or replace the component or hot water unit will be entirely at the discretion of Rinnai 3 The warranty only applies to defects in the hot water unit which have arisen sole...

Page 15: ... a hot water unit or a component in a hot water unit is replaced by Rinnai the balance of any original warranty or replacement guarantee period will remain effective The replacement part or hot water unit does not carry any additional warranty or replacement guarantee 8 Where the hot water is located outside the metropolitan area of a capital city and is a more than 25 kilometres from a Rinnai off...

Page 16: ... warranty and replacement guarantee certain legislation including the Trade Practices Act 1974 and consumer protection legislation of the States and Territories gives the owner certain rights which cannot be excluded restricted or modified Nothing in this warranty and replacement guarantee has the effect of excluding restricting or modifying those rights 13 In the case of a hot water unit acquired...

Page 17: ...Owner s Manual 25L and 50L Electric Storage Water Heaters 15 RIN3699 023334 Rev A ...

Page 18: ...55 545 Fax 1300 555 655 Cost of a local call higher from mobile or public phones Hot Water Service Line Tel 1800 000 340 Australia Pty Ltd ABN 74 005 138 769 Internet www rinnai com au E mail enquiry rinnai com au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your appliance requires service please...

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