6. Troubleshooting
When climbing a hill, the front wheel slips.
The front wheel is too far forward of your center of gravity. Please adjust the handcycle
so that the front wheel is as close as possible to the footrest without interfering while
driving straight or turning. If possible, you may also want to move the rear axles of your
wheelchair further back. When climbing hills, leaning forward in your chair may be
necessary.
Check that the front caster wheels are at least 5 cm/ 2 inches off the ground when the
handcycle is installed.
The
Firefly
TM
2.5
won’t turn on?
Make sure that the battery is fully charged.
Your battery is equipped with dual sleep
mode;
for inactivity of about 10 minutes, first cycle the battery switch located on top of
the battery then cycle the display’s power button to wake up. For long term storage
awakening, charge the battery for at least 3~5 hours to wake it up. Make sure your
charger light turns from red to green.
Display Error Codes (Shown on bottom of your display screen after start up)
01E Display Signal error:
Check the handlebar display wire connector. Contact your dealer if the problem persists.
02E Controller Protection:
Check all wire connections. Contact your dealer if the problem persists.
03E Motor Phase Power Abnormality:
Check motor connector, make sure the motor wire is not damaged. Contact your dealer if
problem persists.
04E Low battery:
Reseat your battery, press the battery switch and charge your battery completely. Contact your
dealer if problem persists.
05E Brake switch error:
Check brake wire connectors. Test each brake function illuminates the brake switch symbol
“(O)” on the bottom left side of the display. Contact your dealer if problem persists.
06E Throttle error:
Check throttle wire connectors, make sure your throttle spring is not stuck. Try reversing the
throttles to find which throttle is bad. Contact your dealer if problem persists.
07E Motor Hall Sensor Abnormality:
Check motor connector, make sure the motor wire is not damaged. Contact your dealer if
problem persists.
