Before requesting service from your dealer, refer to
the TROUBLE SHOOTING GUIDE in this owner’s
manual to determine the necessary coarse of action. If
you are not able to solve the problem using the trouble
shooting guide, please contact your authorised
Riptide dealer.
Guarantee servICe
If your Riptide swim spa fails within the guarantee
period and within the scope of its guarantee, contact
your authorised dealer and schedule a service call.
Note:
Damage caused by repairs made by someone
other than an authorised Riptide technician will not
be covered by your warranty.
non-Guarantee servICe
We recommend having an authorised Riptide
technician perform all repairs on swim spa that fail
outside of warranty coverage or beyond the warranty
period. If you are not able to use an authorised Riptide
technician, we encourage you to request and use
genuine Riptide replacement parts.
If you are not able to obtain service in your area, call
us on 01245 265036.
purCHase InformatIon
YOUR SWIM SPA SERIAL NUMBER
PURCHASE DATE
DELIVERY DATE
Riptide Pools Limited
41 Robjohns Road
Chelmsford
Essex CM1 3AG
United Kingdom
Company No. 06356472
VAT No. 921 904 829
serVICe
19