Riverbed SteelCentral NetExpress, Installation Manual

Page 1: ...SteelCentral NetExpress Appliance Installation Guide Model SCNE 00470 Version 10 14 x August 2018 ...

Page 2: ...on direct indirect consequential and special damages in connection with this document This document may not be copied modified or distributed without the express authorization of Riverbed and may be used only in connection with Riverbed products and services Use duplication reproduction release modification disclosure or transfer of this document is restricted in accordance with the Federal Acquis...

Page 3: ...Power 4 Console port 4 Primary port 4 Auxiliary port 5 Traffic monitoring ports 5 Access to the network 5 Configuration information 6 Licensing strategy 8 Downloading and adding license keys 8 Chapter 3 Cabling 11 Cabling to the console port 11 Cabling to the management network 12 Primary port 12 Auxiliary port 12 Cabling to the monitored network 12 Power cabling 12 Chapter 4 Configuration 13 Inst...

Page 4: ...to the system 19 Step 4 Connect to the console port 19 Step 5 Configure the BIOS 19 Step 6 Install the software 20 Step 7 Remove the USB memory stick 20 Step 8 Run the configuration wizard 20 Step 9 Log into the web user interface 21 Chapter 6 Licensing 23 Automatic licensing 23 Manual licensing 24 Licensing multiple products 25 Chapter 7 Installation verification 27 Appendix A Specifications 29 C...

Page 5: ...and Line Interface access to NetExpress is supported for only initial setup and maintenance purposes Installing additional software or modifying configurations via the command line interface are not supported and may cause unexpected behavior or stability issues This guide includes Chapter 1 Introduction Chapter 2 Preparation Chapter 3 Cabling Chapter 4 Configuration Chapter 5 Installing new softw...

Page 6: ... Contacting Riverbed Options for contacting Riverbed include Internet Find out about Riverbed products at http www riverbed com Support If you have problems installing using or replacing Riverbed products contact Riverbed Technical Support or your channel partner who provides support To contact Riverbed Technical Support please open a trouble ticket at https support riverbed com or call 1 888 RVBD...

Page 7: ...etwork and the monitored network Terminal emulator set to 9600 baud 8 data bits 1 stop bit no parity and no flow control Console cable provided in the accessory kit shipped with the chassis This cable has a 9 pin D subminiature connector on one end and an RJ45 connector on the other end for connecting to the console port The cable wiring is listed in Appendix A Specifications Configuration informa...

Page 8: ...lete the installation verification It is preferable to configure all the data sources that are available at the time you install NetExpress However product operation can be confirmed with just one data source Cable connections Ensure that cables for the following connections are available at the location where the product is installed Power NetExpress has two power supplies It is recommended that ...

Page 9: ...s to provide access to its user interface Communication between SteelCentral products If you lock down your network on a port by port basis ensure that the following ports are open between SteelCentral products TCP 22 ssh This is needed for NetExpress to transfer upgrade packages to other SteelCentral devices that are connected to it TCP 443 Packet Analyzer communicates with the web interface of t...

Page 10: ...isk Items not marked with an asterisk are optional during installation and can be specified afterwards on the NetExpress Configuration General Settings page if necessary It may be useful to write the configuration values in the blank column of the checklist below so that you can refer to them during the configuration step or afterward NetExpress host name NetExpress IP address Netmask Default gate...

Page 11: ...ess is receiving sFlow data versions 2 4 or 5 Do not send more than one type of flow data to the same port Packeteer port Applies only if NetExpress is receiving Packeteer Flow Detail Records versions 1 or 2 Do not send more than one type of flow data to the same port SNMP information NetExpress is set by default to use SNMP Version 1 and to allow MIB browsing If you are configuring SNMP at this t...

Page 12: ... site and then someone must add them to NetExpress manually Determine which strategy you are using Will you activate the licenses on the Riverbed Support site yourself Or will someone else do that If the NetExpress you are installing does not have Internet access how will you ensure that it gets its assigned license keys Will you email them to yourself from the Riverbed Support site Will you copy ...

Page 13: ...the Riverbed Support site the license keys can be added to the NetExpress either automatically or manually If only one appliance is being installed or if all the appliances are to be licensed for the same features and capacities the Support site handles this automatically The appliances can automatically download their licenses without your needing to visit the Support site Licensing is described ...

Page 14: ...10 SteelCentral NetExpress Appliance Installation Guide Preparation Licensingstrategy ...

Page 15: ...Refer to Appendix A Specifications for console port pin assignments If you will temporarily connect to the console for configuring the software ensure that you have Laptop or other device running a terminal emulation program Set the device s terminal emulator to 9600 Baud 8 data bits 1 stop bit no parity bit and no flow control A cable for connecting to the console port such as the cable supplied ...

Page 16: ...n after NetExpress has been installed For additional information complete the installation and then consult the online help for the Configuration General Settings page of the web user interface Cabling to the monitored network If NetExpress has copper monitoring ports connect straight through copper cables from the taps or mirror ports to the monitoring port connectors MON2_0 through MON2_3 If Net...

Page 17: ...version Configure the factory installed software as described in this chapter and then update it to the latest version Perform a full installation of new software downloaded from the Riverbed Support site This replaces the factory installed software If the software version on the Support site is only one or two versions later than the factory installed version it may be faster to configure the fac...

Page 18: ...ase enter the password for the mazu dhcp root and admin shell users Please re enter the password New Settings Product SCNE 00470 IP Address 2600 809 200 1a02 100 0 a26 8837 64 Gateway 2600 809 200 1a02 1 NOTE Setup will conclude with a reboot of this SteelCentral device After all modules have rebooted setup can be completed by logging into the UI at https 2600 809 200 1a02 100 0 a26 8837 Login as ...

Page 19: ...page click Configure Now 5 When prompted enter a new password for the web user interface If NetExpress has an Internet connection it will attempt to download licenses from the Riverbed Support site Alternatively you can either add or download applicable licenses using the NetExpress Configuration Licenses page Refer to Chapter 6 Licensing ...

Page 20: ...16 SteelCentral NetExpress Appliance Installation Guide Configuration Step 2 Log in to the web user interface ...

Page 21: ...ble USB memory stick into the system on page 19 Step 4 Connect to the console port on page 19 Step 5 Configure the BIOS on page 19 Step 6 Install the software on page 20 Step 7 Remove the USB memory stick on page 20 Step 8 Run the configuration wizard on page 20 Step 9 Log into the web user interface on page 21 Overview NetExpress is shipped from the factory with its software already installed You...

Page 22: ...e the appliance After the system reboots the login prompt is displayed 8 Run the configuration wizard To start the wizard log in using admin for your user name and admin for your password Enter the required information when prompted by the configuration wizard The system reboots when you exit from the configuration wizard Wait for it to finish rebooting before continuing to the next step 9 Log int...

Page 23: ...s environment Step 3 Insert the bootable USB memory stick into the system USB connectors are located on the front and back of the chassis Insert the memory stick into any USB connector Step 4 Connect to the console port If you have not already connected to the console port as part of cabling 1 Connect a laptop or other device to the console connector using the RJ45 to 9 pin D subminiature cable su...

Page 24: ...e boot prompt is displayed remove the USB memory stick and power cycle the appliance After the system reboots the login prompt is displayed Step 8 Run the configuration wizard 1 On the system that has the cable connected to the NetExpress console connector use your terminal emulator to log in through the console port The default login credentials are User name admin Password admin 2 When the confi...

Page 25: ...tes and exits the system reboots Wait until the system finishes rebooting before continuing with the next step Step 9 Log into the web user interface 1 Using a system that is connected to the management network point your web browser to the IP address you specified in the configuration wizard in the previous step https NetExpress_IP_address 2 Log in to the NetExpress user interface The default cre...

Page 26: ...22 SteelCentral NetExpress Appliance Installation Guide Installing new software Step 9 Log into the web user interface ...

Page 27: ... products on page 25 To license a single NetExpress that has Internet access it is not necessary to go to the Support site Instead just confirm that the licenses are active as follows 1 Log in to the NetExpress web user interface admin account 2 Go to the Configuration Licenses page and check the License Key column If the License Key column lists an MSPEC license key then NetExpress has downloaded...

Page 28: ...he Licenses link 3 Enter the product serial number This displays a table listing the serial numbers of all the SteelCentral products purchased on the same purchase order as the appliance whose serial numbers you entered 4 Follow the instructions of the licensing wizard to generate the license keys 5 Either choose the option to email the license keys to yourself or else copy the keys from the Activ...

Page 29: ...hase order as the appliance whose serial numbers you entered 4 Use the drop down list boxes in the Software column for each serial number to assign the correct licenses to each appliance Select or multi select the licenses you want to activate for each NetExpress or other SteelCentral product 5 Follow the instructions of the licensing wizard to continue the process and generate the license keys 6 ...

Page 30: ...26 SteelCentral NetExpress Appliance Installation Guide Licensing Licensing multiple products ...

Page 31: ... source device preferably all data source devices and then perform the installation verification as follows 1 Go to the Dashboard page and verify that the graphs display data 2 Go to the System Information page and assure that all status indications are displaying OK 3 Go to the System Devices Interfaces page and assure that each data source that is expected to be available is listed and that no s...

Page 32: ...28 SteelCentral NetExpress Appliance Installation Guide Installation verification ...

Page 33: ...n the accessory kit has an RJ45 connector on one end and a 9 pin D subminiature connector on the other end The connectors are wired as follows RJ45 Connector 9 pin D subminiature Connector Signal Name Description 1 8 RTS Request to send 2 6 DTR Data terminal ready 3 2 SOUT TxD Serial output Transmit data 4 5 GND Ground 5 5 RI Ring indicator 6 3 SIN RxD Serial input Receive data 7 4 DCD or DSR Data...

Page 34: ... System ID button Press this button to light a blue LED in the button and on the back of the chassis This makes it easier to identify the chassis from the front and back of the rack B Non maskable Interrupt This button is recessed and is not for customer use C Primary port activity indicator When a connection is detected on the Primary PRI port this green LED lights When there is activity on the c...

Page 35: ...t is necessary to remove the bezel to see the fault indicators Pull the left end of the bezel to remove it To reinstall it hook the right end on to the chassis first The fault indicator on a disk drive lights amber continuously if the disk has failed of if it has not yet been added to the RAID configuration Mechanical and electrical specifications The NetExpress requires one rack unit 1U Regulator...

Page 36: ...trical specifications Cooling The NetExpress requires approximately 458 Btu hr cooling Ambient air should be Air temperature 10 to 35 C 50 to 95 F Humidity 20 to 90 non condensingOperating acoustic noise typical 7 0 BA Operating condition in a typical office ambient temperature of 23 2 deg C ...

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Page 38: ...Riverbed Technology 680 Folsom Street San Francisco CA 94107 Fax 415 247 8801 Web http www riverbed com Phone 415 247 8800 Part Number 712 00269 09 ...