User's Guide
DIGI96/8 PRO © RME
25
Cubase seems to work, but no signal shows up at the output of the DIGI96
•
This can also happen with Logic or other programs. Most propably Gigasampler/Gigastudio
has been installed. Programs like Cubase then use the newly installed Gigastudio MIDI-
Ports, thus activating GSIF on the audio channels which are set inside Gigastudio (default:
1/2). As a result ASIO (also 1/2) is blocked. This effect vanishes as soon as the Gigastudio
ports are deactivated in Cubase' Setup MME.
16.2 Installation
More information on installation problems (which fortunately are very seldom, thanks to Plug
and Play), can be found in the Tech Info 'Installation problems', located in the directory
\rmeaudio.web\techinfo
on the RME Driver CD
.
The card is normally found in the Device Manager (>Settings/Control Panel/System<), in the
category 'Sound-, Video- and Gamecontroller'. A double click on 'DIGI96/8 PRO' starts the
properties dialog. Choosing 'Resources' shows Interrupt and Memory Range.
The newest information on hardware problems can always be found on our website
www.rme-
audio.com
, section FAQ, Hardware Alert: about incompatible hardware.
The dialog 'New hardware component found’ does not appear:
•
Is the Error LED of the
DIGI96/8 PRO
lit when no cable is connected to the optical
input? If not, the card is either defect or not sitting properly in the slot.
When the card and the driver have been properly installed but no playback is possible:
•
Check that the
DIGI96/8 PRO
appears correctly in the Device Manager. If the device
'DIGI96/8 PRO' is marked with a yellow exclamation mark then either an address conflict or
an IRQ conflict is present.
•
If no yellow exclamation mark is present check the 'Resources' tab.
•
Check that the
DIGI96/8 PRO
has been set as ‘transmitting device’ in the software.
Also check the settings under >Settings /Control Panel /Multimedia /Advanced<. Here the
DIGI96/8 PRO
must appear as an audio device when it´s been correctly installed, and
can be set as the
Preferred Device
under 'Audio'.
The computer crashes whenever the
DIGI96/8 PRO
is accessed:
•
If your graphics board is an older Matrox Mystique or uses a ‘968’ S3 chip, there could be a
memory allocation error. Change the memory area allocated to the
DIGI9652
(via
Control Panel /System /Device Manager /DIGI968 PAD /Properties /Resources /Change
Setting) to
below
the area used by the graphics board (e.g. D0000000 - D0FFFFFF). Detai-
led information on this subject can be found in
\rmeaudio.web\techinfo\install.htm
on the
RME Driver CD.
