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RMS Systems Limited Warranty Statement
Products manufactured for Rainwater Management Solutions (RMS) are warranted to the origi-
nal user only to be free of defects in material and workmanship for a period as specified below.
This warranty only applies to the original purchaser and is not transferable.
UV SYSTEMS
Ten (10) year Limited Warranty on the stainless steel reactors, from the date of original
purchase, or installation (proper documentation required for verification).
ELECTRONICS
Three (3) year Limited Warranty on the ballasts and controllers, from the date of original
purchase, or installation (proper documentation required for verification).
UV LAMPS, UV SENSORS & QUARTZ SLEEVES
One (1) year Limited Warranty on all RMS ultraviolet lamps, UV sensors and quartz sleeves
from the date of original purchase, or installation (proper documentation required for veri-
fication).
RMS warrants that it will repair, replace or refund, at RMS’s sole option, any ultraviolet system
or component that is defective in materials or workmanship for the period as outlined above,
subject to the “Limitations of Warranty” as outlined below. RMS’s liability under this warranty
shall be limited to repairing or replacing at RMS’s option, without charge, F.O.B. RMS’s factory
or authorized service depot, any product that RMS manufactures. RMS will not be liable for any
costs of removal, installation, transportation, or any other charges which may arise in connec-
tion with a warranty claim. Products which are sold but not manufactured by RMS are subject
to the warranty provided by the manufacturer of said products and not by RMS’s warranty. RMS
will not be liable for damage or wear to products caused by abnormal operating conditions, ac-
cident, abuse, misuse, unauthorised alteration or repair, or if the product was not installed in
accordance with RMS’s printed installation and operating instructions.
LIMITATIONS OF WARRANTY
This warranty does not apply to any of the following:
• Water Quality Parameters lie outside of the following ranges
• Hardness > 120 mg/L (7 gpg)
• Iron > 0.3 mg/L (ppm)
• Manganese > 0.05 mg/L (ppm)
• Tannins > 0.1 mg/L (ppm)
• Turbidity > 1 NTU
• Transmittance (UVT) < 75%
• A product that has been incorrectly installed according to the manual.
• A product that has been modified in any manner, unless approved by RMS.
• A product where the serial number has been altered defaced or removed.
• Damage caused by the use of parts that are not compatible, suitable and/or authorised
by RMS for use with the product (e.g. non-original lamps or sleeves).
• Damage caused during shipment of the product.
• Water damage is found inside ballast housing or controllers.
• Product is installed outdoors in direct contact with the environment (rain).
• Product is installed in freezing temperatures.
• Product is used in conditions that exceed RMS’s specifications.
