Roadtrek Inc.
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Roadtrek Inc. Limited Motorhome Warranty is void unless the following conditions are adhered to:
1. Warranty registration on the Motorhome must be completed by the Dealer and submitted to Roadtrek Inc. within 48 hours of date of retail delivery. When
warranty applications are made and Warranty Card is not on file at Roadtrek Inc., reimbursement of claim will be delayed until proof of original purchase is
submitted to Roadtrek Inc. Chassis warranty is activated by this process and may be impacted by any delays.
2. Warranty claims and authorization requests must be submitted to Roadtrek Inc. Including the last 8 digits of the Vehicle Identification Number (V.I.N.) and
odometer reading. All claims must be submitted within 30 days of the date of repair.
3. Warranty work that will exceed $200 must first be authorized by Roadtrek Inc. before proceeding with such work. The authorization number issued by
Roadtrek Inc. must be noted on the warranty claim. See item #2 above.
4. Roadtrek Inc. reserves the right to inspect or request photographic evidence of defective parts that have been replaced under warranty. Dealer is
expected to hold selected parts for a period of not to exceed 60 days. (See below).
5. Only parts and accessories and other material, available through Roadtrek Inc. and Authorized suppliers are to be used in the performance of warranty
service. Express shipping costs are not covered by this warranty policy.
6. Warranty repairs performed a second time by a Dealer (due to incorrect or inadequate diagnosis, improper assembly or repair, or lack of proper testing
when the original warranty repair was performed) are considered as shop comebacks and are not reimbursable. Costs of such repairs must be adsorbed
by the dealer.
7. Purchasers are responsible for presenting their motorhome to a Roadtrek Dealer as soon as problem exists. The warranty repairs should be completed in
a reasonable amount of time from date of authorization. Damage caused by failure to address warranty issues in a timely fashion will not be covered by
this warranty, additional expenses will be the responsibility of the owner.
8. This limited warranty is expressly in lieu of any other expressed or implied warranty, including any implied warranty of merchantability or fitness for a
particular purpose and of any other obligations or liabilities on Roadtrek Inc. which neither assumes nor authorizes any other person to assume for it any
other liability in connection with motorhome manufactured by it.
Appliance Warranty
The following are not warranted by Roadtrek Inc., but are covered by individual warranties offered by their respective manufacturers to which terms both
Purchaser and Dealer must comply:
•
Antenna
•
Awning
•
Aluminum Rims
•
Air conditioner
•
Electrical inverter/charger/Separator
•
Electronic equipment (TV, DVD player, Blue ray etc.)
•
Engine Generator and Voltage regulator
•
Furnace or other heating system
•
Insta-hot
Microwave oven
•
Power Sofa
•
Power steps
•
Power roof vents
•
Propane regulators
