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St
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te
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it
y
W
ar
ra
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(1
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R
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Fi
n
is
h
W
ar
ra
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ty
(i
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(2
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3
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Sa
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W
ar
ra
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(3
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1
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m
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Sa
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W
ar
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(3
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W
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P
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W
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ra
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(5
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P
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W
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Su
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(7
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25-YEAR
ENGINEERED
Artesian Classics™ Collection
x
25
x
x
x
x
Bretton Forest™ Maple
x
25
x
x
x
x
Fenton Crest™ Collection
x
25
x
x
x
x
Fifth Avenue™ Plank
x
25
x
x
x
x
x
Halifax™ Hand-sculpted Collection
x
25
x
x
x
x
Handford™ Collection
x
25
x
x
x
x
New Traditional™ Plank
x
25
x
x
x
x
x
Passeggiata™ Collection
x
25
x
x
x
x
x
Urban Exotics™ Collection
x
25
x
x
x
x
SOLID
Ascot™ Plank
x
25
x
x
Ascot Strip
x
25
x
x
Gatsby™ Collection
x
25
x
Urban Exotics™ Solid Collection
x
25
x
x
15-YEAR
ENGINEERED
Ashcroft™ Plank
x
15
x
x
x
x
Austin Plank®
x
15
x
x
x
x
x
Huntington Plank®
x
15
x
x
x
x
x
SOLID
Warren™ Plank
x
15
x
x
Warren Strip
x
15
x
x
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE
LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN
WARRANTY,TO THE EXTENT ALLOWED BY LAW.
SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATIONS
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION.
What Should You Do If You Have A Problem?
We want you to be happy with your floor purchase. If you are not, call your
retail store first.They can answer your questions and, if necessary, start to
process a claim. If you have further questions, please contact us at:
Armstrong Floor Products Claim Center
P. O. Box 3001
Lancaster, Pennsylvania 17604-3001
1 800 233 3823
PLEASE KEEP YOUR SALES RECEIPT. INFORMATION REGARDING THE
CLAIMED DEFECT AND DATE AND PROOF OF PURCHASE MUST BE
PROVIDED.
IMPORTANT NOTE: While the majority of claims are resolved with the help of
your retailer within 30 days from the day you contact them, some claims may
require additional attention. In the unlikely event that your claim is not resolved
within 30 days, please contact the Armstrong Floor Products Claim Center
indicated above no later than 60 days from the date you first discovered the
problem with your floor. It is your responsibility to file a timely claim to protect
your rights under these warranties.
4
Footnotes
(1) We warrant that the covered products, in their original manufactured
condition, will be free from defects in grading, lamination and assembly for
as long as you (the original purchaser) own the floor.
(2) We warrant to you (the original purchaser) that for the period indicated,
the finish on the covered product will not wear through, and that the finish
will not separate from the wood flooring under normal household use
when maintained in accordance with our recommended maintenance
guidelines. Mechanical, chemical, or other modification of the finish, such as
sanding or abrading, voids this warranty.
(3) We warrant to you (the original purchaser) that the covered products may
be professionally sanded and refinished at least (3) times or (1) time as
specified by product if proper sanding and refinishing procedures are
followed as specified by the National Wood Flooring Association
(www.nwfa.org). Sanding voids (2). Mechanical, chemical, or other
modification of the finish, such as sanding or abrading, voids this warranty.
(4) We warrant to you (the original purchaser) that, each of our
recommended adhesives will maintain its bond when properly installed
with our covered flooring products and when maintained in accordance
with our recommended maintenance guidelines. For residential installations,
the adhesive bond warranty will remain in effect for as long as you own
your floor.
(5)
Residential Warranty for Armstrong S-135 VapArrest
We warrant that, when the Armstrong S-135 VapArrest Professional
Moisture Retardant System is used in conjunction with our recommended
urethane adhesives for each of the covered hardwood flooring products,
will not release from the subfloor for as long as you (the original
purchaser) own your floor. A pre-installation moisture test is not required,
provided that the subfloor is visually dry before installation and all other
installation instructions are followed.This is a one-time repair and
replacement warranty only.
