10. TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
No heat/cooling in
Zone thermostat(s)
Set COOL/OFF/HEAT switch on the
house
thermostat(s) to the proper setting.
Faulty heating/cooling equipment
Troubleshoot equipment according to
manufacturer’s instructions.
Faulty thermostat
Troubleshoot equipment according to
manufacturer’s instructions.
Replace if necessary.
Faulty zone control panel
Follow instructions outlined in Setup
and Test. Replace if necessary.
Improper remote switch selector
Ensure the switch is set to a mode of
setting (if installed)
operation which allows the requested
call to be serviced.
No heat/cooling in
Balancing damper closed
Check all balancing dampers in the
zone
same duct as the motorized zone
damper; closed balancing dampers
should be readjusted.
Zone registers closed
Check all zone registers; closed
registers should be readjusted.
Faulty thermostat
Troubleshoot thermostat according
to manufacturer’s instructions.
Replace if necessary.
Faulty zone control panel
Follow instructions outlined in Setup
and Test. Replace if necessary.
SlimZone Classic
13
