Robomow MC1200, Original Operating Instructions

47

EN

Display

Message / Description

Required Action

U089

Child Lock feature is activated.
The operational buttons are locked to prevent 

unintended operation, especially by children.

To operate the mower, first press one of the 

operating mode buttons and then to press the 

OK button to confirm.

U090- 

U093

Sub-Zone 1/2/3/4 entry problem.
The mower eitherfails to leave/bypassthe Base 

Station on its way to the Sub-Zone,orfails to enter 

the Sub-Zone.
The mower will try to reach the Sub-Zone every 

two hours. If the mower fails to reach the Sub-

Zone within threeattempts, it will stay in the Base 

Station until the end of current mowing cycle.

The mower will not skip to the next Sub-Zone (if 

there are any), if it fails to reach the current one.

Try to startmanual mowing (refer to section 

6.3 – Manual Operation). Check if something 

disturbs mower’s driving backwards and/or 

bypassing the Base Station. Confirm the mower 

drives along the perimeter wire and doesn’t fall 

off the lawn’s edge, when it departs from the 

Base Station.
Confirm that the mower is able to follow the 

perimeter wire along the narrow pass untilit 

reaches the Sub-Zone. Refer to section 4.3.3 

for instructions on how to set a narrow pass 

properly.

U094

Raise mowing height when activating the 

TurboMow mode.

Refer to sections 5.1 and P026 in Section 6.4.2 

in the User Manual.

9.4 

Basic Troubleshooting

The next table will give details and possible causes of other faults, which do not provide error codes. If a fault 

cannot be dealt with using these tables, please call your service provider.

Problem 

Encountered

Probable Cause/Event

Corrective Actions

Poor quality of 

mowing

 - Dull blade

 - Replace blade.

 -

The grass is too high in relation to the set 

cutting height.

 -

It is recommended to cut less than a 1/3 of the 

green part of the grass.

 -

Set the cutting height to a higher position and 

then successively lower.

 -

If it is during a fast growing season – change 

the Mowing Frequency (refer to Section 6.4.2 – 

P001).

 -

The grass is wet and causes 

accumulation of grass clippings around 

the blade.

 -

For best cut, operate Robomow when the grass 

is dry. Do no to mow in the early morning hours.

 -

Switch Off the Safety Switch and use heavy 

gloves to clean and remove the grass clippings.

Mower doesn’t 

find the Base 

Station

 -

There is a Perimeter Island or a Narrow 

Passage that prevents the mower to 

complete its drive towards the Base 

Station in Near Wire Follow mode.

 -

Reduce the Near Wire Follow Distance in the 

Settings menu from the default 7.

Mower doesn’t 

depart from the 

Base Station for 

a long time

 -

There are several possible reasons for a 

non-departure, including inactive times, 

rain detection, etc.

 -

Press and hold ‘Home’ button for 1 second 

while the mower is in the Base Station. The 

non-depart reason code will be displayed for 

3 seconds. Refer to Section 9.4.1 for detailed 

description of no-depart codes.

Robomow 

is noisy and 

vibrates

 - Damaged or unbalanced blade

 -

Check if the lawn is free from branches, stones 

or other objects that can damage the blade.

 - Replace the blade

Mower does not 

dock properly 

and sometimes 

misses the Base 

Station contacts

 -

Height differences between the lawn and 

the Base Station surface.

 -

Fill some ground to flatten the lawn to the Base 

Station to allow smooth entrance.

 -

The wire underneath the Base Station is 

not tight and placed in the middle of the 

Station.

 -

Confirm the wire underneath the Base Station 

is straight, tight, and centered below the Base 

Station.

 -

The Base Station is set up on a side 

slope.

 -

Move the Base Station to a relatively level 

ground.

 -

The Base Station is placed too close to 

the corner of the lawn

 -

Move the Base Station so it is not within 3 

meters after a corner.