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Chapter 4 - Text Messages and Troubleshooting
4.1 Messaging
Robomow is equipped with an LCD panel that will notify you in the form of a text message when common
operational faults occur to instruct the user to perform a certain function or action.
If the LCD screen is blank, pressing the ‘
GO’
button one time will wake the mower up and the last fault or
message displayed prior to stopping will now be displayed. If a specific problem re-occurs, it is recommended to
identify the fault code prior to calling for service. Pressing the
‘UP’
arrow once, while the message is displayed,
is a shortcut button to display the
‘Last stop cause’
(refer to paragraph 2.3.5).
Message
Displayed
Probable Cause/Event
Corrective/User Action
Adjust wire
then press GO
-
Robomow detects an obstacle along the
edge while operated in ‘
Wire position test’
mode.
-
Adjust the wire in the place where it
collides in the obstacle or remove the
obstacle and then press ‘
GO
’ to
continue in the wire position test.
Alarm will be
soon activated
-
The ‘Theft guard’ system is activated, but the
4 digits code was not entered; the mower will
start the alarm soon.
-
Enter the correct 4-digits code.
Bumper pressed
-
Bumper is constantly being pressed
-
Move mower away from object pressing
against bumper.
Change wires in
plot connector
-
This message appeared at the first time the
‘
GO’
button is pressed after completing the
setup in case the perimeter wire is
connected to the plot connector in the wrong
polarity.
-
Change between the two wires ends
that connected to the plot connector
(the green connector that connected to
the Base Station).
Charging failure
-
The charging process is not active
-
Contact service provider
Check mow height
-
Mowing motor has faced over-current for too
long because of high grass or some obstacle
is stuck or wrapped around the blade.
-
Something is preventing a blade from
rotating freely. Severe grass accumulation
under the mowing deck; rope or similar
object wrapped around mowing blade.
-
Object jammed under mower preventing
blade from rotating.
CAUTION
– Remove fuse before lifting
the mower.
-
Inspect blades for foreign material or
debris preventing rotation.
-
Clean out accumulated grass clippings
using a wooden stick.
-
Power supply is not plugged properly into the
main power supply
-
The charging process has stopped due to a
temporary power loss.
-
Confirm power supply is plugged into
the main power receptacle.
-
No power to receptacle or main power is
shut off
-
Turn power on to the main receptacle.
-
Check the mains supply using another
appliance
Check power
-
The Power Supply plug and its socket
contacts are dirty
-
Clean the contacts with a brush or
piece of cloth
Check signal
Press GO
-
There is no fitting between the 'Signal type'
setting in the menu and the signal jumper on
the Perimeter Switch;
-
Robomow detects signal interferences from
adjacent activated lawn or from other
appliance activated near the zone;
-
Set the 'Signal type' menu to 'A' and
confirm the signal jumper is installed on
the Perimeter Switch board; or
alternatively set it to 'B' and remove the
signal jumper from the board;
-
In case of signal interference call the
service for help;
Close cover
-
The bumper cover is not in its place because
one of the following reasons:
1.The cover has popped out during
operation while Robomow has collided in
obstacle.
2.The bumper cover was not placed properly
by the user in its place.
1. In case of short / slanted obstacles, it
must be protected from the
Robomow using the perimeter wire
around it.
2. Press the bumper cover downwards
and confirm it is clicked well.
