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RM/City Series Limited Warranty
Friendly Robotics warrants to the original purchaser that the RM/City series ‘Product’ is free from defects in materials and
workmanship when used under normal residential* purposes for a period of 24 months, 12 months for the batteries,
beginning from the date of purchase. Product accessories, including replacement parts are warranted for a period of 6
months from the date of purchase. This warranty provides for the cost of parts and labor to repair covered defects when
performed by an authorized Friendly Robotics service and warranty facility. A valid proof of purchase is required for warranty
repairs.
The limited warranty does not cover transportation costs of any kind. The owner bears all responsibility for
transportation costs to an authorized Friendly Robotics service and warranty facility.
*Normal residential purposes are defined as use of the product on the same lot as your primary home. Use at more than one
location is considered commercial use, and this warranty would not apply.
Items and Conditions Not Covered
This express warranty does not cover the following:
Cost of regular maintenance service parts or procedures, such as blade or blade sharpening.
Any product or part that has been altered, misused, abused or requires replacement or repair due to accidents or
lack of proper maintenance.
Normal wear and tear, including fading of paint or plastic parts.
Cost of installation or reinstallation, removal of installation or any costs or damages associated with improper
installation or use of product.
Any product that has been opened, repaired, modified or altered by anyone other than a Friendly Robotics
authorized repair facility.
Repairs necessary due to improper battery care (all models) and/or improper charging process such as charging in
wet conditions (RM200/City100), electrical supply irregularities, or failure to properly prepare the mower or battery
prior to any period of non-use.
Repairs necessary due to water damage, other than incidental rain exposure, repairs due to lighting or other acts of
God.
Instructions for Obtaining Warranty Service
Should you feel your Friendly Robotics product contains a defect in materials or workmanship, contact the retailer who sold
you the product.
Owner Responsibilities
You must maintain and care for your Friendly Robotics product by following the maintenance and care procedures described
in the owner/operator manual. Routine maintenance, whether performed by a service provider or by you, is at your expense.
General Conditions
Repair by an authorized Friendly Robotics service and warranty repair facility is your sole remedy under this warranty. There
is no other express or implied warranty. All implied warranties of merchantability and fitness for use are limited to the
duration of this express warranty. Friendly Robotics is not liable for indirect, incidental or consequential damages in
connection with the use of the Friendly Robotics Product covered by this warranty, including any cost or expense of
providing substitute equipment or service during reasonable periods of malfunction or non-use pending completion of repairs
under this warranty. Some states do not allow exclusions of incidental or consequential damages, or limitations on how long
an implied warranty lasts, so the above exclusion and limitations may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights, which vary from state to state.
Always follow the safety instructions specified in this Manual
