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Frequently Asked
Questions
Mower does not dock properly and sometimes misses Base
Station’s contacts
The entrance to the Base Station is not flat. Fill some ground
to flatten the lawn around the Base Station to allow smooth
entrance. Make sure the Perimeter Wire is laid according to
the installation instructions on the supplied installation guide.
Make sure that the Base Station is placed on a relatively level
ground.
Poor mowing quality
The blade may be dull. Remove the Disabling Device. Put on
heavy-duty gloves and inspect the blade. Replace if needed.
Avoid mowing wet grass. For the best cut, operate your mower
when the grass is dry. It is recommended not to mow in the
early morning hours.
Patchy and uneven mowing
Current mowing times are not enough. Increase the time your
mower runs on the lawn. Add additional operations per day
(depends on model) or add starting points for a more uniform
coverage.
Mower does not depart from base for a long time
Use the mobile app, click the bottom right mower icon to
open the info screen to understand the reason for the non-
departure.
